2011 International Prostar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2011 International Prostar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
15 recalls name the 2011 International Prostar. Newest first.
Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013…
Risk and remedy
Risk
Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy
Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International ProStar trucks manufactured May 18, 2010, to April 5, 2013, 2012-2014 International LoneStar trucks manufactured September 7, 2011, to March 25, 2013, and 2011-2013 International TranStar trucks manufactured October 18, 2010, to February 20, 2013. The affected trucks are…
Risk and remedy
Risk
If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy
Navistar will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Navistar customer service at 1-800-448-7825, or Fontaine customer service at 1-844-597-7393.
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a…
Risk and remedy
Risk
If the LPM overheats and fails, there is an increased risk of a fire.
Remedy
Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.
Navistar, Inc. (Navistar) is recalling certain model year 2010-2015 International Lonestar vehicles manufactured October 12, 2009, to June 16, 2014, and 2009-2015 International ProStar vehicles manufactured December 16, 2008, to June 20, 2014. In the affected vehicles the electrical harness that supplies power to the HVAC system may not be of sufficient…
Risk and remedy
Risk
An increase in resistance and heating at the connectors could cause a vehicle fire.
Remedy
Navistar will notify owners, and dealers will replace the 60 amp relay and battery harness with a 150 amp relay and battery harness, free of charge. Navistar issued an interim notification to owners on December 29, 2014. The recall began on March 2, 2015. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's number for this recall is 14516.
Navistar, Inc. is recalling certain model year 2008-2013 International LoneStar, ProStar, and TranStar trucks manufactured February 20, 2008, through July 29, 2013 and equipped with an electronic fifth wheel jaw release system (feature code 0595BAW or 0595BAY). Due to an assembly error, the air lines at the isolation/vent valve may not be oriented…
Risk and remedy
Risk
Because of the improper orientation, in the event of an air leakage at the isolation/vent valve, the 5th wheel jaw may release, unexpectedly releasing the trailer from the tractor, increasing the risk of a vehicle crash.
Remedy
Navistar will notify owners, and dealers will inspect the air line routing. If necessary, the air line routing will be corrected free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-331-332-1590. Navistar's recall number is 13514.
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR…
Risk and remedy
Risk
If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
Navistar is recalling certain model year 2013 International 8600, 2012 and 2013 Durastar, 2011-2013 ProStar, and 2012 WorkStar trucks, manufactured from November 23, 2010, through April 02, 2012, and equipped with piston spring brake feature code 04EVP. The piston bore area of the parking brake chamber may have an air leak could result in the parking brake…
Risk and remedy
Risk
If the parking brake does not fully release, the service brakes may lock up without warning, increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will replace the spring brake chamber free of charge. The safety recall began on November 6, 2012. Owners may contact Navistar at 1-331-332-1590.
Navistar IS recalling certain model year 2010 through 2013 paystar, workstar, transtar, and prostar, and model year 2012 and 2013 lonestar commercial trucks manufactured from june 1, 2009, through april 4, 2012, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with bosch alternator feature codes 08ggn, 08ggr, 08ghg, or 08ghh. the…
Risk and remedy
Risk
An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will install a standoff bracket and improve harness routing to better route the alternator wires away from the power steering hose. the safety recall began on july 16, 2012. owners may contact navistar at 1-800-448-7825.
Navistar IS recalling certain model year 2012-2013 ic bus ce-c, hc, and international 9400 and certain model year 2011 through 2013 international durastar, paystar, workstar, transtar, lonestar, prostar, 9200, and 9800, and certain model year 2013 international 9900, vehicles, manufactured from december 2, 2010, through january 26, 2012, and equipped with…
Risk and remedy
Risk
Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.
Remedy
Navistar will notify owners, and dealers will provide a temporary repair until bendix develops a permanent remedy. this service will be performed free of charge. The safety recall began on april 10, 2012. owners may contact navistar at 1-800-448-7825.
Navistar IS recalling certain model year 2010-2012 paystar, workstar, transtar, and prostar commercial trucks manufactured from june 1, 2009, through may 31, 2011, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with alternator feature code 08ggn, 08ggr, 08 ghg, or 08ghh. the alternator cable may rub on the high pressure power…
Risk and remedy
Risk
An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will install a bracket to route the wires away from the power steering hose. navistar did not provide an expected start date for the recall, but an interim notice will be mailed to owners if parts will not be available until after october 14, 2011. owners may contact navistar at 1-800-448-7825. this recall campaign has been superseded by 12v-196.
Navistar IS recall certain model year 2011 and 2012 international durastar, paystar, workstar, transtar, lonestar and prostar commercial trucks manufactured from november 5, 2010, through march 10, 2011, for failing to comply with federal motor vehicle safety standard no. 121, "air brake systems (ABS)." the trailer ABS fault indicator lamp in the…
Risk and remedy
Risk
An inoperable trailer ABS fault indicator may prevent the driver from being aware of a trailer ABS fault condition thereby possibly increasing the risk of a crash potentially resulting in property damage, personal injury, or death.
Remedy
Navistar will notify owners. dealers will reprogram or replace the brake system electronic control unit free of charge. the safety recall began on may 12, 2011. owners may contact navistar at 1-800-448-7825.
Navistar IS recalling certain model year 2011 international prostar commercial trucks manufactured from september 22, 2010, through december 3, 2010, equipped with driveline feature code 06wak. the rubber isolator material that holds the driveline center bearing in the mounting bracket may deteriorate due to an incorrect mounting location possibly…
Risk and remedy
Risk
Driveline separation may cause a crash possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will notify owners and dealers will replace the center bearing and its mounting hardware free of charge. the safety recall began on january 27, 2011. owners may contact navistar at 1-800-448-7825.
Navistar IS recalling certain model year 2008 through 2011 international prostar and lonestar heavy trucks manufactured from january 2, 2007 through june 1, 2010. the passenger side windshield wiper linkage rod may separate from either the wiper drive arm or passenger side pivot assembly.
Risk and remedy
Risk
When the linkage separates, the passenger side wiper arm will no longer operate which could lead to reduced driver visibility, increasing the risk of a crash.
Remedy
Navistar will notify owners and international dealers will replace the windshield wiper linkage assembly free of charge. the safety recall IS expected to begin on or about december 17, 2010. owners may contact navistar at 1-800-448-7825.
Navistar IS recalling certain model year 2010 and 2011 international 4300m, 8600, lonestar and prostar brand trucks manufactured from may 6, 2009 through may 25, 2010. the fastener that clamps the pitman arm to the steering gear shaft may have been undertorqued upon assembly. an under torque condition may cause wear of the interconnecting splines of the…
Risk and remedy
Risk
A reduction of steering control increases the risk of a crash.
Remedy
Navistar will notify owners and dealers will repair the vehicles free of charge. the safety recall began on july 9, 2010. owners may contact navistar at 1-800-448-7825.
Navistar has notified nhtsa of a defect on certain model year 2008-2011 international trucks equipped with an optional jump start stud. corrosion at the base of the stud may cause an electrical short between the stud and battery box.
Risk and remedy
Risk
An electrical short may cause a vehicle fire.
Remedy
A final remedy has been established. navistar will notify owners, and dealers will repair the vehicles by installing a new jump start stud. repairs will be preformed free of charge. an interim action will involve the removal of the jump start stud and the connecting cable. the safety recall began on september 10, 2010. owners may contact international dealers at 1-800-448-7825.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Service brakes, air · Suspension
The contact owns a 2011 International Prostar. The contact stated while driving at various speeds, the vehicle became very unstable and difficult to control. The contact stated that the failure mostly occurred while driving on poorly paved roads. The contact stated that the failure was due to…
The contact owns a 2011 International Prostar. The contact stated while driving at various speeds, the vehicle became very unstable and difficult to control. The contact stated that the failure mostly occurred while driving on poorly paved roads. The contact stated that the failure was due to improperly installed air brake canisters during the manufacturing of the vehicle. The vehicle was taken to the local service center on several occasions for failure but no cause of failure was found. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 225,000.
- Engine
Purchased a used prostar from international and it has been a lemon. International knowingly sold this truck with the engine, exhaust system default. Egr and egr cooling system continue to break down when in operation causing the truck to shut down while in operation and leaking fumes into the cab.…
Purchased a used prostar from international and it has been a lemon. International knowingly sold this truck with the engine, exhaust system default. Egr and egr cooling system continue to break down when in operation causing the truck to shut down while in operation and leaking fumes into the cab. The two times that it has shut down I was traveling in city traffic, thank god as I was traveling very slow. Giving me the opportunity to maintain control. *tr
- Traction control system · Vehicle speed control
While driving at interstate highway speeds, contact with highway edge rumble strips may cause the vehicle traction control system to activate and cause loss of control and/or stability of the vehicle. *tr
- Wheels › Lugs/nuts/bolts/studs
2011 international pro star , unit 1 was traveling eastbound on the ohio turnpike in the right driving lane when rear passenger trailer tire came off the wheel hub. *bf the mechanic failed to tighten the lug nuts on the trailer tires from the last tire service. (Ohio traffic crash report # 10-0226-91)*jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Leaking MGM brake chambers
The summary for this investigation is provided in a separate attachment to this resume.This equipment query is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 10253979This document is to guide users to eliminate brake pedal rattle noise.
- 10253970This document details the procedure that must be followed to ensure proper alternator troubleshooting.
- 10253960This document covers battery diagnostics, maintenance and storage requirement.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10246231J1939 Data Link Source Address Information
- 10244926Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10243596General Wheel Speed Sensor Troubleshooting
- 10243595Diagnosis of chassis wander complaints.
- 10241555J1939 Data Link Source Address Information
- 10241554J1939 Data Link Troubleshooting
- 10240193Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
- 10237468New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
- 10236042New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
- 10234021Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
- 10234000Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
- 10232616Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
- 10227461Turbocharger oil supply tube retrofit; only models with 2010 emissions MaxxForce 11 and 13 engines and N13 engines
- 10227455J1939 Data link source address information
- 10222490Pico Scope CCOS (Crankcase Separator Test)
- 10219330PicoScope Test One Channel RCT
- 10219328PicoScope Wheel Speed Sensor Test
- 10219325PicoScope Test Resistance and Ohmmeter
- 10219319PicoScope Test for Datalink (CAN) Health Shorts & opens
- 10219314PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
- 10219307PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
- 10213211Primer recommendation for matching textured panels to smooth panels for field repairs
- 10213210Textured surfaces on painted plastic bumpers, chassis side skirts, and fender extendtions
- 10209487Calculating pulses per mile (speedometer setting); only models equipped with International engines
- 10209484Cab water leak troubleshooting tips; HX with steel cab only
- 10208432ECM Calibration for DPF Replacement; Applies to MaxxForce Engines
- 10208431J1939 Data Link Source Address Information
- 10206043High Pressure Fuel Pump external leaks from weep hole. only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
- 10204139Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
- 10204137J1939 Data Link Troubleshooting
- 10201760Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
- 10201758Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
- 10200831Cab water leak troubleshooting tips
Every International Prostar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.