2013 International Prostar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › International › Prostar › 2013
These records cover every 2013 International Prostar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
18 recalls name the 2013 International Prostar. Newest first.
Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013…
Risk and remedy
Risk
Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy
Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Navistar, Inc. is recalling certain model year 2013-2014 International ProStar and DuraStar trucks manufactured April 26, 2012, to April 4, 2013, WorkStar trucks manufactured April 27, 2012, to March 29, 2013, LoneStar trucks manufactured May 21, 2012, to April 2, 2013, and TranStar trucks manufactured April 30, 2012, to March 25, 2013. In the affected…
Risk and remedy
Risk
A high engine idle may make downshifting the transmission difficult and the engine brake may be disabled. These factors may hinder slowing down the truck when descending a long grade, thereby increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will recalibrate the electronic control module (ECM) to allow it to recognize that the pedal is at the idle position, free of charge. The recall began on January 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15517.
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International ProStar trucks manufactured May 18, 2010, to April 5, 2013, 2012-2014 International LoneStar trucks manufactured September 7, 2011, to March 25, 2013, and 2011-2013 International TranStar trucks manufactured October 18, 2010, to February 20, 2013. The affected trucks are…
Risk and remedy
Risk
If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy
Navistar will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Navistar customer service at 1-800-448-7825, or Fontaine customer service at 1-844-597-7393.
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a…
Risk and remedy
Risk
If the LPM overheats and fails, there is an increased risk of a fire.
Remedy
Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.
Navistar, Inc. (Navistar) is recalling certain model year 2010-2015 International Lonestar vehicles manufactured October 12, 2009, to June 16, 2014, and 2009-2015 International ProStar vehicles manufactured December 16, 2008, to June 20, 2014. In the affected vehicles the electrical harness that supplies power to the HVAC system may not be of sufficient…
Risk and remedy
Risk
An increase in resistance and heating at the connectors could cause a vehicle fire.
Remedy
Navistar will notify owners, and dealers will replace the 60 amp relay and battery harness with a 150 amp relay and battery harness, free of charge. Navistar issued an interim notification to owners on December 29, 2014. The recall began on March 2, 2015. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's number for this recall is 14516.
Navistar Inc., is recalling certain model year 2012-2013 International Lonestar, Paystar, Prostar, Workstar and 9900 trucks, equipped with feature code 0504501, 0504504, or 04EWM Reduced Stopping Distance (RSD) brake linings and with or without feature code 04WCS Greased For Life front air S-cam brakes. In the affected vehicles, the brake S-cam brackets…
Risk and remedy
Risk
S-cam bracket fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during braking and/or increase the stopping distance. Either result may increase the risk of a crash.
Remedy
Navistar will notify owners, and dealers will replace the S-cam brake assemblies with a brake assembly with cast spiders and S-cam tube bracket assemblies with reinforced gussets, free of charge. The recall began on March 27, 2014. Owners may contact Navistar at 1-331-332-1590. Navistar's number for this recall 14501. Note: This recall is an expansion of recall 13V231.
Navistar, Inc. is recalling certain model year 2013-2014 International ProStar sleeper cab vehicles manufactured December 12, 2012, through August 8, 2013 and equipped with feature code 16XSA, 16XSB, 16XSC or 16XSD chassis skirts. In the affected vehicles, the rear chassis skirt upper horizontal support S-bracket may rub the fuel tank causing a hole in the…
Risk and remedy
Risk
A hole in the tank would allow fuel to leak onto the roadway causing dangerous driving conditions, which could result in a vehicle crash, property damage, personal injury, or death.
Remedy
Navistar will notify owners, and dealers will reinstall the chassis skirt with proper clearance, free of charge. If necessary, the fuel tank will be replaced. The recall began on March 31, 2014. Owners may contact Navistar at 1-800-448-7825. Navistar's recall number is 13517.
Navistar, Inc. is recalling certain model year 2008-2013 International LoneStar, ProStar, and TranStar trucks manufactured February 20, 2008, through July 29, 2013 and equipped with an electronic fifth wheel jaw release system (feature code 0595BAW or 0595BAY). Due to an assembly error, the air lines at the isolation/vent valve may not be oriented…
Risk and remedy
Risk
Because of the improper orientation, in the event of an air leakage at the isolation/vent valve, the 5th wheel jaw may release, unexpectedly releasing the trailer from the tractor, increasing the risk of a vehicle crash.
Remedy
Navistar will notify owners, and dealers will inspect the air line routing. If necessary, the air line routing will be corrected free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-331-332-1590. Navistar's recall number is 13514.
Navistar is recalling certain model year 2012-2013 International brand ProStar and TranStar commercial trucks, manufactured from August 01, 2011, through July 10, 2012, and equipped with front brake linings listed as feature codes 0504501, 0504504, or 04EWM. The brake S-Cam tube bracket assemblies on the steer axles may fracture.
Risk and remedy
Risk
Brake assembly fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during breaking and/or increase the stopping distance. Either result may increase the risk of a vehicle crash.
Remedy
Navistar has already notified all affected owners about the defect during the course of the 2012 campaign that did not launch due to parts delays. The remedy began on September 12, 2013. Dealers will replace the S-Cam tube bracket assemblies, free of charge. Owners may contact Navistar at 1-800-448-7825. Navistar's number for this recall is 12530. This recall supersedes recall 12V-546.
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR…
Risk and remedy
Risk
If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
Navistar is recalling certain model year 2013 International ProStar commercial trucks, manufactured from January 24, 2012, through January 2, 2013, with feature codes 29AEB and 29AEC (Preset Plus hubs). The axle bearing retaining nut lock snap ring may have not been installed or may have been installed incorrectly which may result in the retainer nut…
Risk and remedy
Risk
Separation of a wheel hub from an axle may increase the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect and replace any missing axle bearing retainer nut lock snap rings, free of charge. The safety recall began on April 24, 2013. Owners may contact Navistar at 1-800-448-7825.
Navistar is recalling certain model year 2012-2013 International brand ProStar and TranStar commercial trucks, manufactured from August 01, 2011, through June 12, 2012, and equipped with front brake linings listed as feature codes 0504501 or 0504504. The brake S-Cam tube bracket assemblies on the steer axles may fracture.
Risk and remedy
Risk
Brake assembly fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during breaking and/or increase the stopping distance. Either result may increase the risk of a vehicle crash.
Remedy
Navistar will notify owners, and dealers will replace S-Cam tube bracket assemblies free of charge. The safety recall is expected to begin by August 23, 2013. Owners may contact Navistar at 1-800-448-7825.
Navistar is recalling certain model year 2013 International ProStar commercial trucks, manufactured from May 14, 2012, through August 14, 2012, and equipped with tow hook feature code 01570. The tow hooks may not have been heat treated to specification resulting in reduced strength.
Risk and remedy
Risk
Improperly heat treated tow hooks may unexpectedly break during vehicle recovery, resulting in the towed vehicle separating from the towing vehicle while in traffic, increasing the risk of a crash without warning with accompanying vehicle damage, injuries or deaths.
Remedy
Navistar will notify owners, and dealers will replace the suspect tow hooks, free of change. The safety recall ibegan on December 18, 2012. Owners may contact Navistar at 1-800-448-7825.
Navistar is recalling certain model year 2013 International brand LoneStar, ProStar, and WorkStar commercial trucks, manufactured from April 22, 2012, through October 29, 2012, and equipped with steering wheel feature codes 05CAW, 05CAX, 05CAZ, 05CBA, or 05WBD. The steering wheel may not have been completely welded to its mounting hub.
Risk and remedy
Risk
A steering wheel with an incomplete weld may separate from the steering wheel mounting hub, leading to a loss of vehicle control and increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect and replace affected steering wheels, free of charge. The safety recall began on November 21, 2012. Owners may contact Navistar at 1-800-448-7825.
Navistar is recalling certain model year 2013 International 8600, 2012 and 2013 Durastar, 2011-2013 ProStar, and 2012 WorkStar trucks, manufactured from November 23, 2010, through April 02, 2012, and equipped with piston spring brake feature code 04EVP. The piston bore area of the parking brake chamber may have an air leak could result in the parking brake…
Risk and remedy
Risk
If the parking brake does not fully release, the service brakes may lock up without warning, increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will replace the spring brake chamber free of charge. The safety recall began on November 6, 2012. Owners may contact Navistar at 1-331-332-1590.
Navistar is recalling certain model year 2011-2013 International vehicles manufactured from November 2, 2010 through May 25, 2012, equipped with Bendix air disc brakes. Bolts that fasten the air disc brake caliper to the caliper mounting plate may not have been tightended to their specified torque. This may cause the mouting bolts to become loose and…
Risk and remedy
Risk
An unexpected pull condition during braking application or an unexpected increase in stopping distance, increases the risk of a crash, leading to property damage, personal injury, or death.
Remedy
Navistar will notify owners, and dealers will replace any missing caliper mounting bolts and tighten caliper mounting bolts, free of charge. The safety recall began on October 30, 2012. Owners may contact Navistar at 1-331-332-1590.
Navistar IS recalling certain model year 2010 through 2013 paystar, workstar, transtar, and prostar, and model year 2012 and 2013 lonestar commercial trucks manufactured from june 1, 2009, through april 4, 2012, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with bosch alternator feature codes 08ggn, 08ggr, 08ghg, or 08ghh. the…
Risk and remedy
Risk
An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will install a standoff bracket and improve harness routing to better route the alternator wires away from the power steering hose. the safety recall began on july 16, 2012. owners may contact navistar at 1-800-448-7825.
Navistar IS recalling certain model year 2012-2013 ic bus ce-c, hc, and international 9400 and certain model year 2011 through 2013 international durastar, paystar, workstar, transtar, lonestar, prostar, 9200, and 9800, and certain model year 2013 international 9900, vehicles, manufactured from december 2, 2010, through january 26, 2012, and equipped with…
Risk and remedy
Risk
Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.
Remedy
Navistar will notify owners, and dealers will provide a temporary repair until bendix develops a permanent remedy. this service will be performed free of charge. The safety recall began on april 10, 2012. owners may contact navistar at 1-800-448-7825.
Owner complaints
8 complaints2 involved a fire4 injuries
What owners report most
Latest complaints
- Engine · Fuel/propulsion system
Los injectores tienen problemas y el camion tiene menos de 75K millas , SE pienza que hay un desgaste en el arbol de leba producto a al problema del injector , que cuesta el original 850.00 segun el dealer
- Engine
My driver was heading up the 93/95 reno when the front seal broke on the navistar maxxforce engine. My tractor released all of the oil onto the highway. which causes engine to shut down. I was told by the tech that this problem IS very common with this particular engine I've already replaced two two front seals with my other tractors which are 2013 prostar maxxforce eng
- Structure › Body · Suspension · Wheels
While in motion the aluminun hangars on mud flap splash guard assembly broke off at hangar securment area weakened in front of dual tires failed at 465;000 miles both brakets failed left and right and fell off on to road, hangar, mudflap assembly due to poor tensile design of aluminum serated.. I…
While in motion the aluminun hangars on mud flap splash guard assembly broke off at hangar securment area weakened in front of dual tires failed at 465;000 miles both brakets failed left and right and fell off on to road, hangar, mudflap assembly due to poor tensile design of aluminum serated.. I replaced at $500.00 both hangr and mud flap cost to me notified naviistar inytertnational and created a case file there 3775108 last may. subsequently, last week 7.18.2017, the hoogd grille clips failed on bumpy raods and the grille assemblyflew off. There are 4 bolts on on the bottome of the grille secureing the grill to the body. Clips at the top hold the grill in but failed over bumpy roads and grill fell foreward in motion cracked off broke plastic securement 4 screw plastic holders part of the hood body and riped off. Navistar now has 4 more bolts at the top on their 2016, 2017 new truck models admitting 4 bolts were not a viable engineering securement. Mud flaps assempbley 2 of them are on the roads and a grile from poor navistar international engineering. Fleet needs to be grounded. People will get killed. so, in 3 months 2 mud flaps fell off the tractor and the grille flew off due to improper securement to the tractor. Engineering did a cheap job. More will fail. More components will fail on 1,000s of tractors out there. I expect to be reimburdsed in full. Repairs overall will cost me $20,000 in lost loads due to navistar engineering failing on my grille, hood, mud flaps and they will kill innocent people as we speak dut to their neglagence. Thje new trucks have 4 more bolts added to the top of the grill they fixed the problem but not on the 2015, 2014, 2013, 2012s the grill will fall off they recognize there screwup and grills fell off
- Engine
TL* the contact owns a 2013 international prostar. While driving various speeds and approaching a stop, the engine stalled without warning. The vehicle returned to normal after it was restarted. The failure recurred on various other occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 53,000.
- Engine · Vehicle speed control
TL* the contact owns a 2013 international prostar. When the ignition was turned to the on position, the vehicle revved without warning. When the driver attempted to turn the ignition off, the vehicle failed and the engine stalled. The failure recurred numerous times. The vehicle was taken to a…
TL* the contact owns a 2013 international prostar. When the ignition was turned to the on position, the vehicle revved without warning. When the driver attempted to turn the ignition off, the vehicle failed and the engine stalled. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the turbo seal failed and pumped oil into the engine, which caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 301,272.
- Electrical system
TL* the contact owns a 2013 international prostar. The contact stated that while traveling various speeds, the engine compartment suddenly burst into flames. The contact personally extinguished the flames. The fire and police departments were summoned. The contact and passenger suffered from smoke…
TL* the contact owns a 2013 international prostar. The contact stated that while traveling various speeds, the engine compartment suddenly burst into flames. The contact personally extinguished the flames. The fire and police departments were summoned. The contact and passenger suffered from smoke inhalation. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage and vin was not available.
- Electrical system · Exterior lighting
TL* the contact owns a 2013 international prostar. The contact stated that while traveling various speeds, the driver's side headlight failed. Upon inspection, it was found that there was a wiring issue. Later, the engine compartment became engulfed in flames while the contact was asleep in the…
TL* the contact owns a 2013 international prostar. The contact stated that while traveling various speeds, the driver's side headlight failed. Upon inspection, it was found that there was a wiring issue. Later, the engine compartment became engulfed in flames while the contact was asleep in the vehicle. The fire department was called and determined that the fire originated at the driver's side headlight. The passenger sustained a broken ankle from jumping out of the vehicle and both the contact and passenger suffered from smoke inhalation. The vehicle was destroyed. The manufacturer was contacted about the failure. The failure mileage was 115,097. The vin was unavailable.
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe · Fuel system, diesel · Vehicle speed control › Cruise control
I have a 2013 navistar prostar that I've had to take into the dealer for various repairs. currently, I have experienced a problem with the diesel exhaust entering the cab that has caused my eyes to burn, a lack of strength and other health issues that according to my doctor, I should not be…
I have a 2013 navistar prostar that I've had to take into the dealer for various repairs. currently, I have experienced a problem with the diesel exhaust entering the cab that has caused my eyes to burn, a lack of strength and other health issues that according to my doctor, I should not be driving until the problem IS resolved. the dealer has offered little or no assistance claiming they will have to remove the cab to inspect the exhaust. also, I have a problem with the cruise control not slowing the truck down when going over a hill. I have to tap the brakes in order deactivate the system and then use the jakes brake and regular brake to slow the truck donw.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Accelerator Pedal Fails to Return
The Office of Defects Investigations (ODI) opened Preliminary Evaluation (PE15-013) on 2012-2013 model year (MY) Navistar Prostar vehicles for throttle pedals failing to return to the idle position after being depressed.EWR field reports supplied by Navistar describe the non-returning throttle pedals as preventing the…
The Office of Defects Investigations (ODI) opened Preliminary Evaluation (PE15-013) on 2012-2013 model year (MY) Navistar Prostar vehicles for throttle pedals failing to return to the idle position after being depressed.EWR field reports supplied by Navistar describe the non-returning throttle pedals as preventing the engine brake from activating and elevated engine speed making it difficult to stop the vehicle.ODI contacted complainants who alleged the accelerator pedal didn?t return to the idle position.Some drivers indicated they were annoyed, while others stated that at idle they were able to keep the vehicle stopped but need to apply more pressure to the brake pedal.Some consumers indicated that the engine speed was so high with a manual transmission that the engine-brake would not work, while other stated they were able to pull the accelerator pedal back from underneath with their foot and bring the engine speed back to normal.In Navistar?s response to an ODI information request letter, they made ODI aware of 24 consumer complaints concerning non-returning pedals, mostly on manual transmission vehicles.There were no crashes, property damage, injuries or fatalities reported.Navistar identified 1,233 warranty clams related to all accelerator pedal issues, with 70.3% of these claims were on manual transmission vehicles.Navistar informed ODI that they became aware of an unauthorized part change to the throttle control unit assembly (manufactured by Williams Controls) from April 2012 to March 2013.This unauthorized change was corrected and all vehicles were being retrofitted with the new/original designed part.The design of the subject vehicle throttle pedal is a solid-state rotary position sensor device, which transfers voltage based on shaft rotation in either direction from a reference angle.Shaft rotation is obtained by the driver stepping on the accelerator pedal or allowing the pedal to return back to closed throttle (CT) position.Navistar has described how the throttle does not return completely to the CT position due to stack up tolerance issues and backlash in the pinion/lever arm gear set.The accelerator pedal sensor stator can move slightly on the mounting bracket if the accelerator pedal is pushed with extra force.On two separate occasions an ODI investigator drove several of the subject vehicles.The vehicles that had a high idle with automatic transmissions were reasonable to stop even at the elevated engine speeds.Due to the architecture of an automatic transmission, the engine speeds never got high enough to demonstrate a safety related defect while being driven by the ODI investigator.However, the manual transmission vehicles showed a propensity to increase engine speeds in excess of 2,300 RPM?s while the vehicle was at rest.This condition occurs when the clutch is depressed the engine can rise to the elevated governed RPM, resulting in difficulty selecting gears while shifting.In the condition of a loaded vehicle going down a long grade, the inability to down shift could cause difficulty in maintaining or reducing vehicle speed with just the service brakes.Navistar recognizes the pedal issue as a safety related defect and is preforming Safety Recall 15V-776.The recall will only address vehicles with the manual transmission.ODI believes the manual transmission population exhibits a failure mechanism that represents a safety defect and the automatic supplied transmissions vehicles are drivable without similar consequence.The remedy involves recalibration of the engine Electronic Control Module (ECM) to eliminate the high idle condition caused by pedal housing tooling chan
- Headlight failures/fires
This investigation was opened based on a consumer complaint alleging a headlight fire on a MY 2013 International Prostar.A fire cause and origin report accompanied the complaint and placed the origin at the headlight assembly but did not confirm the first material ignited.The complainant reported two injuries due to…
This investigation was opened based on a consumer complaint alleging a headlight fire on a MY 2013 International Prostar.A fire cause and origin report accompanied the complaint and placed the origin at the headlight assembly but did not confirm the first material ignited.The complainant reported two injuries due to smoke inhalation by the driver and passenger as well as a broken ankle suffered by the passenger when they jumped out of the vehicle.During the investigation, ODI collected and reviewed subject and peer vehicle information related to the alleged defect.ODI selected model year 2012 and 2014 Navistar Prostar vehicles as peer vehicles.ODI sent an Information Request letter to Navistar in order to collect production, complaint, warranty, part sales, and design information.Navistar provided all requested information.A thorough review of available data revealed the only known complaint and injury event was the single complaint submitted to NHTSA.Navistar reported having received 250 warranty claims relative to the alleged defect on the subject vehicle.A detailed review of these claims indicated that single headlights failed sporadically over the life of the truck.No incidents were found to include simultaneous failure of both the left and right headlights.ODI also analyzed data for 39,687 peer MY 2012 and 2014 Prostar vehicles.Navistar used the same search criteria on the peer vehicles as the subject vehicles and identified 439 warranty claims. Again, no fires, injuries or simultaneous failures were identified.No design changes were reported for the headlights on subject vehicles.However, Navistar reported three design changes for the 2014 peer vehicles.One of the changes was to offer LED headlights.Another involved a changed in the headlight assembly supplier as a cost savings initiative, and the third was in response to warranty claims.All designs are interchangeable with the subject vehicles.Change 91885Z was put into vehicle production on November 4, 2013 and improved the headlight connections.The majority of warranty claims received reported the headlight failed as a result of the connection melting.This change was implemented to correct this issue.ODI surveyed five fleets and all reported they did not have repeat headlight failures with the new harness connectors.Navistar assessed the alleged fire reported to ODI.While the fire did originate in the headlight assembly area,Navistar does not believe it was due to the headlight harness or connections.Navistar believes it originated in the marker/turn signal harness or connection, which is also located in the headlight assembly.Pictures in the cause and origin report clearly show the headlight harness intact, which wouldn't be the case if it was the initial material ignited.This correlates with the driver's statement that the headlights weren't on at the time of failure as there would be no current in the headlight harness if the headlights were not illuminated.ODI does not dispute Navistar's assessment of the alleged defect and did not identify a trend of headlight failures or fires.There is redundancy when a single light fails and it is easily identified and remedied.Additionally, the Prostar features software to alert the driver when a headlight goes out and if properly equipped with satellite communication can simultaneously alert fleet management.This investigation is closed as further use of agency resources does not appear warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warra
- Brake S-Cam Tube Bracket Failure
BACKGROUNDIn a letter dated January 15, 2012, Navistar, Inc. (Navistar) notified the NHTSA that it had decided a defect exists in certain Model Year 2012 and 2013 International brand ProStar and TranStar commercial trucks, manufactured from August 1, 2011 through June 12, 2012, and equipped with brake S-Cam tube…
BACKGROUNDIn a letter dated January 15, 2012, Navistar, Inc. (Navistar) notified the NHTSA that it had decided a defect exists in certain Model Year 2012 and 2013 International brand ProStar and TranStar commercial trucks, manufactured from August 1, 2011 through June 12, 2012, and equipped with brake S-Cam tube bracket assemblies.The brake S-Cam tube bracket assembly on the steering axle may exhibit fractures between the wing bracket and the tube steel when mounted.According to Navistars filing, fractures between the wing bracket and the tube steel may result in an inoperative brake on the affected wheel end resulting in an unexpected pull condition during braking application or an unexpected increase in stopping distance.Either result may increase the risk of a vehicle crash.NHTSA assigned recall number 12V-546 to this matter.On May 28, 2013, the Recall Management Division (RMD) opened this Equipment Query Investigation in order to write to the company that supplied Navistar with these brake S-cam tube bracket assemblies, to notify the supplier of this defect, and to ensure thorough safety recalls are conducted where appropriate.An Information Request (IR) letter was sent to Meritor, Inc. (Meritor) on May 31, 2013 requesting: a list of original equipment vehicle manufacturers and after-market customers that purchased the affected brakes; the name, address and phone number of a contact for each customer; the quantity sold; the dates shipped; and, a defect report.MERITOR RESPONSEIn a letter dated June 13, 2013, Meritor responded to the IR letter and reported that based on its review of the data and information on the brake S-cam tube bracket assemblies, it did not believe these brake assemblies contain a safety related defect.Meritor investigated returned components and determined that fractures in the brake S-Cam tube bracket assemblies resulted from vehicle front-end system vibration; and, there were no defects in the design, material or manufacture of the returned components.Accordingly, Meritor stated that it will not file a defect report or conduct a recall of any equipment.However, as requested by RMD, Meritor provided a purchaser list identifying Navistar as the only purchaser of these brake S-Cam tube bracket assemblies. RECALL MANAGEMENT DIVISION ACTION All vehicle and replacement equipment manufacturers have been identified and have either filed a recall report and are conducting a recall, or have provided a response explaining why they do not believe the products they manufactured are defective.Accordingly, this equipment query is closed.
- Leaking MGM brake chambers
The summary for this investigation is provided in a separate attachment to this resume.This equipment query is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 10253979This document is to guide users to eliminate brake pedal rattle noise.
- 10253970This document details the procedure that must be followed to ensure proper alternator troubleshooting.
- 10253960This document covers battery diagnostics, maintenance and storage requirement.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10246231J1939 Data Link Source Address Information
- 10244926Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10243596General Wheel Speed Sensor Troubleshooting
- 10243595Diagnosis of chassis wander complaints.
- 10241555J1939 Data Link Source Address Information
- 10241554J1939 Data Link Troubleshooting
- 10240193Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
- 10237468New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
- 10236042New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
- 10234021Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
- 10234000Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
- 10232616Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
- 10227461Turbocharger oil supply tube retrofit; only models with 2010 emissions MaxxForce 11 and 13 engines and N13 engines
- 10227455J1939 Data link source address information
- 10222490Pico Scope CCOS (Crankcase Separator Test)
- 10219330PicoScope Test One Channel RCT
- 10219328PicoScope Wheel Speed Sensor Test
- 10219325PicoScope Test Resistance and Ohmmeter
- 10219319PicoScope Test for Datalink (CAN) Health Shorts & opens
- 10219314PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
- 10219307PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
- 10213211Primer recommendation for matching textured panels to smooth panels for field repairs
- 10213210Textured surfaces on painted plastic bumpers, chassis side skirts, and fender extendtions
- 10209487Calculating pulses per mile (speedometer setting); only models equipped with International engines
- 10209484Cab water leak troubleshooting tips; HX with steel cab only
- 10208431J1939 Data Link Source Address Information
- 10206043High Pressure Fuel Pump external leaks from weep hole. only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
- 10204139Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
- 10204137J1939 Data Link Troubleshooting
- 10202882How to obtain As built parameter list
- 10201760Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
- 10201758Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
- 10201754This VER will involve reviewing diagnostic codes, inspection of the EGR valve / EGR System, and may include EGR valve replacement. Only models with 2012 model year MaxxForce 13 engines and are registered in California or have California apportioned registration.
Every International Prostar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.