2012 International Workstar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › International › Workstar › 2012
These records cover every 2012 International Workstar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2012 International Workstar. Newest first.
Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have…
Risk and remedy
Risk
If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Remedy
Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15514.
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a…
Risk and remedy
Risk
If the LPM overheats and fails, there is an increased risk of a fire.
Remedy
Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.
Navistar Inc., is recalling certain model year 2012-2013 International Lonestar, Paystar, Prostar, Workstar and 9900 trucks, equipped with feature code 0504501, 0504504, or 04EWM Reduced Stopping Distance (RSD) brake linings and with or without feature code 04WCS Greased For Life front air S-cam brakes. In the affected vehicles, the brake S-cam brackets…
Risk and remedy
Risk
S-cam bracket fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during braking and/or increase the stopping distance. Either result may increase the risk of a crash.
Remedy
Navistar will notify owners, and dealers will replace the S-cam brake assemblies with a brake assembly with cast spiders and S-cam tube bracket assemblies with reinforced gussets, free of charge. The recall began on March 27, 2014. Owners may contact Navistar at 1-331-332-1590. Navistar's number for this recall 14501. Note: This recall is an expansion of recall 13V231.
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR…
Risk and remedy
Risk
If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
Navistar is recalling certain model year 2012 International DuraStar and Workstar commercial trucks, manufactured from April 26, 2011, through December 19, 2011, and equipped with a 7 degree passenger seat (feature code 16JAJ or SCBA). During a load test, the front passenger seat separated from its mounting rails. Thus, the vehicles failed to conform to…
Risk and remedy
Risk
In the event of a crash, the seat may may come loose resulting in an increased risk of injury to the seat occupant.
Remedy
Navistar will notify owners, and dealers will replace the seat adjuster rail, anchor plate, and mounting hardware, free of charge. The safety recall began on December 18, 2012. Owners may contact Navistar at 1-800-448-7825.
Navistar is recalling certain model year 2013 International 8600, 2012 and 2013 Durastar, 2011-2013 ProStar, and 2012 WorkStar trucks, manufactured from November 23, 2010, through April 02, 2012, and equipped with piston spring brake feature code 04EVP. The piston bore area of the parking brake chamber may have an air leak could result in the parking brake…
Risk and remedy
Risk
If the parking brake does not fully release, the service brakes may lock up without warning, increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will replace the spring brake chamber free of charge. The safety recall began on November 6, 2012. Owners may contact Navistar at 1-331-332-1590.
Navistar is recalling certain model year 2011-2013 International vehicles manufactured from November 2, 2010 through May 25, 2012, equipped with Bendix air disc brakes. Bolts that fasten the air disc brake caliper to the caliper mounting plate may not have been tightended to their specified torque. This may cause the mouting bolts to become loose and…
Risk and remedy
Risk
An unexpected pull condition during braking application or an unexpected increase in stopping distance, increases the risk of a crash, leading to property damage, personal injury, or death.
Remedy
Navistar will notify owners, and dealers will replace any missing caliper mounting bolts and tighten caliper mounting bolts, free of charge. The safety recall began on October 30, 2012. Owners may contact Navistar at 1-331-332-1590.
Navistar IS recalling certain model year 2010 through 2013 paystar, workstar, transtar, and prostar, and model year 2012 and 2013 lonestar commercial trucks manufactured from june 1, 2009, through april 4, 2012, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with bosch alternator feature codes 08ggn, 08ggr, 08ghg, or 08ghh. the…
Risk and remedy
Risk
An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will install a standoff bracket and improve harness routing to better route the alternator wires away from the power steering hose. the safety recall began on july 16, 2012. owners may contact navistar at 1-800-448-7825.
Navistar IS recalling certain model year 2012 and 2013 international workstar trucks manufactured from november 15, 2010, through march 6, 2012, and equipped with headlights in the bumper. the headlight beam circuit and the ground circuit are switched at the headlight connector. the switched circuits affects the headlights wattage, resulting in the bumper…
Risk and remedy
Risk
A driver's reduced visibility or the trucks reduced visibility due to inadequate headlight wattage, may increase the risk of a crash.
Remedy
Navistar will notify owners, and dealers will repair the vehicles free of charge. the safety recall began on april 23, 2012. owners may contact navistar at 1-260-461-1890.
Navistar IS recalling certain model year 2012-2013 ic bus ce-c, hc, and international 9400 and certain model year 2011 through 2013 international durastar, paystar, workstar, transtar, lonestar, prostar, 9200, and 9800, and certain model year 2013 international 9900, vehicles, manufactured from december 2, 2010, through january 26, 2012, and equipped with…
Risk and remedy
Risk
Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.
Remedy
Navistar will notify owners, and dealers will provide a temporary repair until bendix develops a permanent remedy. this service will be performed free of charge. The safety recall began on april 10, 2012. owners may contact navistar at 1-800-448-7825.
Navistar IS recalling certain model year 2010-2012 paystar, workstar, transtar, and prostar commercial trucks manufactured from june 1, 2009, through may 31, 2011, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with alternator feature code 08ggn, 08ggr, 08 ghg, or 08ghh. the alternator cable may rub on the high pressure power…
Risk and remedy
Risk
An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will install a bracket to route the wires away from the power steering hose. navistar did not provide an expected start date for the recall, but an interim notice will be mailed to owners if parts will not be available until after october 14, 2011. owners may contact navistar at 1-800-448-7825. this recall campaign has been superseded by 12v-196.
Navistar IS recalling certain model year 2012 international workstar commercial trucks manufactured from february 7, 2011, through june 7, 2011, and built with dual steering gear feature codes 05ptb, 05pte, 05pua, 05pub, 05puc, 05pud, 05pue, or 05puh. the fastener that attaches the pitman arm to the right side steering gear may not have been tightened to…
Risk and remedy
Risk
Loss of steering control increases the risk of a crash that may result in property damage, personal injury, or death.
Remedy
Dealers will inspect the pitman arm/steering gear connection, and either the connecting fastener will be tightened to the correct assembly torque or the pitman arm will be replaced. this service will be performed free of charge. the safety recall IS expected to begin on or before august 19, 2011. owners may contact navistar at 1-800-448-7825.
Navistar IS recall certain model year 2011 and 2012 international durastar, paystar, workstar, transtar, lonestar and prostar commercial trucks manufactured from november 5, 2010, through march 10, 2011, for failing to comply with federal motor vehicle safety standard no. 121, "air brake systems (ABS)." the trailer ABS fault indicator lamp in the…
Risk and remedy
Risk
An inoperable trailer ABS fault indicator may prevent the driver from being aware of a trailer ABS fault condition thereby possibly increasing the risk of a crash potentially resulting in property damage, personal injury, or death.
Remedy
Navistar will notify owners. dealers will reprogram or replace the brake system electronic control unit free of charge. the safety recall began on may 12, 2011. owners may contact navistar at 1-800-448-7825.
Navistar IS recall certain model year 2011 and 2012 international durastar and workstar commercial trucks manufactured from october 19, 2010, and february 3, 2011, equipped with gunite automatic slack adjusters. due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which…
Risk and remedy
Risk
If the slack adjuster housing were to break, the wheel brake to which the slack adjuster IS attached would no longer function, reducing braking capacity and, in some cases, causing the vehicle to pull to one side. reduced braking performance and/or loss of steering control increases the risk of a crash.
Remedy
Navistar will notify owners and dealers will replace the subject slack adjusters free of charge. the safety recall IS expected to begin on or about april 1, 2011. owners may contact navistar at 1-800-448-7825.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Leaking MGM brake chambers
The summary for this investigation is provided in a separate attachment to this resume.This equipment query is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 10253970This document details the procedure that must be followed to ensure proper alternator troubleshooting.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10246231J1939 Data Link Source Address Information
- 10244926Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10243596General Wheel Speed Sensor Troubleshooting
- 10243595Diagnosis of chassis wander complaints.
- 10241555J1939 Data Link Source Address Information
- 10241554J1939 Data Link Troubleshooting
- 10240193Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
- 10237468New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
- 10236042New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
- 10234021Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
- 10234000Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
- 10232616Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
- 10227461Turbocharger oil supply tube retrofit; only models with 2010 emissions MaxxForce 11 and 13 engines and N13 engines
- 10227455J1939 Data link source address information
- 10222490Pico Scope CCOS (Crankcase Separator Test)
- 10219330PicoScope Test One Channel RCT
- 10219328PicoScope Wheel Speed Sensor Test
- 10219325PicoScope Test Resistance and Ohmmeter
- 10219319PicoScope Test for Datalink (CAN) Health Shorts & opens
- 10219314PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
- 10219308PicoScope Test 12V Electrical Noise Detection
- 10219307PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
- 10215245Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
- 10209487Calculating pulses per mile (speedometer setting); only models equipped with International engines
- 10209484Cab water leak troubleshooting tips; HX with steel cab only
- 10208432ECM Calibration for DPF Replacement; Applies to MaxxForce Engines
- 10208431J1939 Data Link Source Address Information
- 10206043High Pressure Fuel Pump external leaks from weep hole. only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
- 10204139Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
- 10204137J1939 Data Link Troubleshooting
- 10204136Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
- 10202878Bendix Stability control - customer satisfaction performance improvement; Specific Emergency / Tanker applications only.
- 10201760Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
- 10201758Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
- 10200831Cab water leak troubleshooting tips
Every International Workstar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.