2016 International Workstar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › International › Workstar › 2016
These records cover every 2016 International Workstar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2016 International Workstar. Newest first.
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine…
Risk and remedy
Risk
Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy
Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, LoneStar, ProStar, TerraStar, TranStar, WorkStar, 9900i, and IC Bus HC vehicles equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk and remedy
Risk
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary, free of charge. The recall began on November 8, 2017. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's number for this recall is 17507.
Navistar, Inc. (Navistar) is recalling certain model year 2016 International PayStar trucks manufactured January 19, 2015, to January 20, 2015, and 2016 International WorkStar trucks manufactured on January 19, 2015. The affected vehicles are equipped with Meritor MT-40-14X rear drive axles that may circulate an inadequate amount of lubricant to the wheel…
Risk and remedy
Risk
Without adequate lubrication to the wheel end hub assembly, the bearings may fail prematurely, increasing the risk of a crash.
Remedy
Navistar has already repaired the affected vehicles, free of charge. The recall was completed in April 2015. Owners may contact Navistar customer service at 1-800-448-7825.
Navistar, Inc. (Navistar) is recalling certain model year 2015-2016 International 9900, DuraStar, LoneStar, PayStar, ProStar, WorkStar and 2015 International TranStar and IC Bus CE vehicles equipped with a Haldex air braking system. The affected brake actuators may have been manufactured with an incomplete attachment of the internal rubber diaphragm to the…
Risk and remedy
Risk
If the brakes drag and overheat there is an increased risk of a wheel end fire.
Remedy
Navistar will notify owners, and dealers will replace the Haldex Life Seal Brake chambers, free of charge. The recall began on June 19, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15504. Note: This recall supersedes recall 14V-806.
Owner complaints
1 complaints1 involved a crash
Latest complaints
- Power train
Drive shaft failed
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 10253970This document details the procedure that must be followed to ensure proper alternator troubleshooting.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10246231J1939 Data Link Source Address Information
- 10244926Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10243601Cummins B6.7 Grid Heater Relay
- 10243596General Wheel Speed Sensor Troubleshooting
- 10243595Diagnosis of chassis wander complaints.
- 10243594Certain International N13 engines may be noncompliant to the required On Board Diagnostics (OBD) Monitor, Manufacturers Self-Test (MST) for over-boost, Exhaust Gas Recirculation (EGR) low flow, and EGR high flow monitors. Under certain conditions, this noncompliance may result in the failure to detect an increase in regulated air pollutants.
- 10241555J1939 Data Link Source Address Information
- 10241554J1939 Data Link Troubleshooting
- 10240193Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
- 10237468New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
- 10236042New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
- 10234021Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
- 10234015Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
- 10234000Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
- 10232616Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
- 10231068QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines
- 10227455J1939 Data link source address information
- 10222490Pico Scope CCOS (Crankcase Separator Test)
- 10219330PicoScope Test One Channel RCT
- 10219328PicoScope Wheel Speed Sensor Test
- 10219325PicoScope Test Resistance and Ohmmeter
- 10219319PicoScope Test for Datalink (CAN) Health Shorts & opens
- 10219314PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
- 10219308PicoScope Test 12V Electrical Noise Detection
- 10219307PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
- 10215245Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
- 10209484Cab water leak troubleshooting tips; HX with steel cab only
- 10208431J1939 Data Link Source Address Information
- 10206043High Pressure Fuel Pump external leaks from weep hole. only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
- 10204139Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
- 10204137J1939 Data Link Troubleshooting
- 10204136Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
- 10204135QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26 engine.
- 10202883New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM
- 10202882How to obtain As built parameter list
Every International Workstar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.