2002 Isuzu N-Series

Recalls

1 recall names the 2002 Isuzu N-Series. Newest first.

• Electrical system

  Jun 19, 2013NHTSA 13V2590001,774 vehicles

  Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at…

  Risk and remedy

  Risk

  Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.

  Remedy

  Isuzu will notify owners and dealers will inspect the trucks. The extension cord and damaged components will be replaced, free of charge. The recall began on August 30, 2013. Owners may contact Isuzu at 1-866-441-9638.

  Full recall details →

Owner complaints

What owners report most

1. Engine and engine cooling2
2. Power train2

Latest complaints

• May 7, 2007MD
  Engine and engine cooling › Exhaust system
  I purchased a new 2002 isuzu rodeo from fox chevrolet isuzu located at 501 washington boulevard laurel, maryland. in 2004 the dealership changed their business and name to fox of laurel because I purchased the vehicle from this location I continued taking my vehicle to them for service. I…

  I purchased a new 2002 isuzu rodeo from fox chevrolet isuzu located at 501 washington boulevard laurel, maryland. in 2004 the dealership changed their business and name to fox of laurel because I purchased the vehicle from this location I continued taking my vehicle to them for service. I questioned whether they would be able to continue to service my vehicle ,and was assured that they could continue to provide service to my vehicle, even though they no longer sold isuzu cars. on january 23, 2007 I took the vehicle to fox of laurel because I smelled something burning from the engine, and the heat was not functioning properly. the cost of the repair was $872.71. I experienced the same heat problem and returned on february 22, 2007 to fox of laurel for repairs again, the problem was not repaired, and returned the vehicle on march 72007 . at this time I was informed and given a copy of the warranty by the service department of fox laurel that I need to take the vehicle to an isuzu dealer because they believed the problem was coming from the engine and it was under warranty. the vehicle was taken to an isuzu dealer , castle isuzu, and it was determined that the vehicle had a cracked head engine. the vehicle was still under warranty. since the vehicle was under warranty the amount that I was charged by fox of laurel should be refunded. I have made numerous calls to the president of fox of lalin gallart, who will not respond or return my calls. I believe I was taken advantage off and discriminated against because I am senior citizen and a female. hard copies of the repairs and work orders were given to national highway traffic safety administration, office of defective investigation . *Ak

• Jun 22, 2004TX5,000 mi
  Power train › Axle assembly · Power train › Driveline › Differential unit
  We have 6 isuzu npr light trucks in our fleet. We have had the spider and ring gear fail on multiple occasions on each vehicle. This IS dangerous because the failures come completely unexpectedly ( no warning) and the vehicle IS immediatelyu disabled whereever it might be-even in the fast lane on…

  We have 6 isuzu npr light trucks in our fleet. We have had the spider and ring gear fail on multiple occasions on each vehicle. This IS dangerous because the failures come completely unexpectedly ( no warning) and the vehicle IS immediatelyu disabled whereever it might be-even in the fast lane on the expressway. The vehicle immediately looses all power to the rear and cannot be moved . The could impede traffic on the expressway and potentially disable the vehicle in the middle of the high speed traffic. We have had over 8 failures of exactly the same part on several different identical vehicles. The vehicle were purchases at the same time, however identical vehicle purchases at another time do not have this fault. We have replaced each of these parts and they continue to fail.*ak

• May 11, 2004PA234,679 mi
  Engine and engine cooling › Cooling system › Fan

  Fan blade failure on npr isuzu tk yr. 2000-2003 we had 5 blades explode in tks. the blade cracks then flies apart this IS very bad someboby will get killed if working around blade when they come apart.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011556This information bulletin outlines the service procedure for installation of fluid level indicator joint tube anytime the aisin transmission IS removed or oil pan IS removed and reinstalled to prevent water intrusion to transmission.
• 11011551This information bulletin IS to remind dealers whenever the ipc assembly IS replaced in an affected isuzu manufactured vehicle, they are to affix an odometer replacement sticker, as the odometer IS not programmable. The sticker should be filled out completely with the date of replacement along with the mileage from the previous odometer reading, and the dealer code of the dealership replacing the ipc.
• 11007177Information bulletin: this bulletin applies to all oem and remanufactured engine and transmission assemblies, for the affected vehicles listed above, to be replaced under the isuzu new vehicle warranty, goodwill, isuzu parts warranty, gold star used truck warranty and/or all extended powertrain warranties offered by isuzu, as well as all over-the-counter engine and transmission assembly replacements.
• 10244945The following information is provided to clearly explain Isuzus policy for control module (engine, transmission, antilock brake, instrument panel, body control, power interface, etc.) reprogramming. Control module calibrations are regularly updated for many reasons. These reasons may include, but are not limited to: model year change, software corrections, certification compliance, product improvement and specific application requirements. However, the mere existence of a newer control module calibration does not necessarily mean that warranty coverage exists or that the calibration must be installed. It is not our policy to update control modules, under warranty or after warranty, based solely on the availability of a newer calibration file. Below are our guidelines for reprogramming control modules.
• 10237146This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
• 10218932Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
• 10218927Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
• 10217004The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
• 10217001The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
• 10209890This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio covered by this bulletin is repaired under warranty and may also be used for radio repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio repairs not covered under warranty.
• 10180711This bulletin applies to all isuzu vehicles equipped with rpo I4V mobileye this bulletin outlines the procedures for using the mobileye exchange program. This program must be used for any mobileye system repaired under warranty. A replacement mobileye eyewatch or camera unit can only be obtained by utilizing this program. Contact mobileye directly for out of warranty pricing and payment information at (877) 867-4900. Please follow the service procedure below to diagnose the mobileye system, and if necessary, request an exchange replacement part.
• 10170473Diesel engines isuzu commercial truck of america IS pleased to announce the release of oem and fleet value (fv) electrical wire connectors for certain isuzu n-series and f-series trucks. In some instances, the electrical connectors listed in this bulletin can be a cost-effective repair alternative to replacing an entire wiring harness, thereby reducing the operating expence for your customers. Please see the table below for details regarding the electrical connectors currently available
• 10168058Isuzu n-series trucks equipped with optional isuzu-authorized alpine bluetooth radio (rpo codes I8H, I1V, or I2V) this bulletin outlines the procedures for using the alpine exchange program (the "exhange program"). The exchange program must be used when any alpine radio covered by this bulletin IS repaired under warranty and may also be used for radio repairs not covered under warranty. Contact alpine dirctly for pricing and payment methods applicable to radio repairs not covered under warranty.
• 10164556Damage to fuel systems, including to both low and high pressure components, often results from fuel contamination. Operating a vehicle?s diesel engine on fuels and additives that do not meet the vehicle manufacturer?s specifications for lubrication and cooling, or that have improper anti-corrosion properties, can cause drivability problems as well as component damage or even failure. Due to the tight tolerances on modern diesel engines, contaminants such as water can dilute the lubricating properties of diesel fuel and cause engine damage. For instance, water can lead to acid forming in the fuel system, which can be extremely caustic and harmful to the engine. Contamination of high pressure fuel system components may cause symptoms including, but not limited to, the following:
• 10154566This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10154552This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
• 10154306This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
• 10154299This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
• 10151868This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
• 10145200Important: effective june 1, 2018 ? The iqc process will be transferred to isuzu technical assistance. As of june 1, 2018, please contact the isuzu technical assistance line at 1-877-isuzucv (1-877-478-9828), prompt 3, prior to replacing engines or transmissions that are believed to be covered by the isuzu new vehicle warranty, isuzu parts warranty, gold star used truck warranty and/or all extended powertrain warranties offered by isuzu as well as over-the counter engine and transmission assembly replacements.we ask you to call the tal so that we may obtain faster and more accurate quality information on failed engines and transmission assemblies and improve the reliability of oem and service replacement engine and transmission assemblies.
• 10141371This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10135337This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
• 10135322This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10130290This bulletin IS being issued to inform dealers of diesel particulate filter (dpf) cleaning recommendations, inspection practices, and recommended r&r procedures for service and cleaning system availability.
• 10125956This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
• 10125106This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
• 10118233This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
• 10115143This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
• 10114474This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
• 10114470This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10114431This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10114408This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
• 10114343This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
• 10114342This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112664This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
• 10112641This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10112607This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10112560This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
• 10112528This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
• 10112331This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

Every Isuzu N-Series model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.