2004 Jaguar XJ
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2004 Jaguar XJ. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2004 Jaguar XJ. Newest first.
Jaguar IS recalling 14,551 my 2004 xj vehicles. A potential concern has been identified with the installation of a noise vibration and harshness (nvh) pad fitted to the under tray and its interaction with the rear under floor brake pipes, rear cross member brake pipes, and their unions. a review of vehicle build conditions provides evidence that a touch…
Risk and remedy
Risk
Corrosion of the brake pipes can lead to a loss of mechanical integrity of the braking system. This can result in extended brake pedal travel combined with reduced braking performance in the corresponding brake circuit. The instrument cluster may display the warning message 'fluid level low', along with the brake warning lamp being illuminated. In the event of both braking circuits losing integrity at the same time, complete loss of service brakes will occur, thereby potentially causing a vehicle crash.
Remedy
Dealers will remove the under tray at the rear of the vehicle and remove and discard the nvh pad fitted to the rear of the under tray. dealers will inspect the rear under floor and rear cross member brake pipes and unions for red rust. if red rust IS present on the pipes or on the union, the brake pipes and union will be replaced with new components of the same design. this service will be performed free of charge. the recall IS expected to begin during may 2009. owners may contact jaguar at 1-800-452-4827.
On certain passenger vehicles, the passenger air bag trim components have a poor aperture edge.
Risk and remedy
Risk
Should the air bag deploy, it could be cut, causing it to not inflate properly, which increases the risk of injury to the occupant in a crash.
Remedy
Dealers will inspect the passenger air bag aperture and, where necessary, remove any sharp, serrated edges. the recall began on may 14, 2004. owners should contact jaguar at 1-800-452-4827.
On certain passenger vehicles equipped with automatic transmissions, with the forward drive gear selected and the vehicle stationary or in a forward motion, the gearbox could potentially select reverse gear, without indication.
Risk and remedy
Risk
This failure could result in a crash.
Remedy
Dealers will reprogram the transmission control module. the recall began on may 1, 2004. owners should contact jaguar at 1-201-818-8500.
Owner complaints
13 complaints1 involved a crash
What owners report most
Latest complaints
- Fuel/propulsion system · Unknown or other · Vehicle speed control
Well there a problem when you have no speed all of a sudden. And there a problem with some electrical and fuel can someone help me with what's going on if there a recall or not? I believe there something wrong like a recall and I have to deal with it. So what can I do in regards of getting this…
Well there a problem when you have no speed all of a sudden. And there a problem with some electrical and fuel can someone help me with what's going on if there a recall or not? I believe there something wrong like a recall and I have to deal with it. So what can I do in regards of getting this matter taking control. Please and Thank You , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes, hydraulic
The contact owns a 2004 Jaguar XJ. The contact stated that while depressing the brake pedal, the brake pedal felt spongy and an excessive amount of force was needed to depress the brake pedal. The brake pedal almost went to the floorboard before the vehicle came to a stop, causing the braking…
The contact owns a 2004 Jaguar XJ. The contact stated that while depressing the brake pedal, the brake pedal felt spongy and an excessive amount of force was needed to depress the brake pedal. The brake pedal almost went to the floorboard before the vehicle came to a stop, causing the braking distance to be extended. The message that the brake fluid level was low remained illuminated. There was brake fluid leaking from a fractured cross-member brake pipe. The vehicle was taken to a certified mechanic, who found that the underfloor tray was corroded, causing the floor to fracture. The vehicle was not repaired. The failure was associated with NHTSA Campaign Number: 09V144000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 128,000.
- Unknown or other
I was having a problem with leaking brake fluid and a friend with the same year and model car told me about a recall on their car for the same problem . This problem IS caused by padding installed for sound proofing on the underside of the vehicle which traps dirt and moisture and causes the brake…
I was having a problem with leaking brake fluid and a friend with the same year and model car told me about a recall on their car for the same problem . This problem IS caused by padding installed for sound proofing on the underside of the vehicle which traps dirt and moisture and causes the brake lines to prematurely rust which I have an issue with. After having the panels removed for inspection it was confirmed that the pads are install on this particular vehicle and the rust issue IS present as well . when I entered my vin number into your system it's telling me there are no open or in repaired recalled on my car how could that be?
- Suspension
Made a 500 mile road when the air suspension fault message came on ( yellow light), but that had happened periodically and seemed to be a computer fault. The car ran fine. Then after a 2 day period of no use, when the car was started a red warning light came indicating vehicle too low and on outside inspection the car was too close to the tires. In 2010, both suspension struts were replaced.
- Engine · Service brakes · Structure › Body
Braking on street to turn into house drive when the car suddenly increased speed and before I could get it in neutral I crashed into a house stone wall. Pictures on request.
- Suspension
The rear air suspension failed and a warning light came on indicated car to low. *tr
- Vehicle speed control
Unintended acceleration when braking. description of incident august 5, 2010 I did not drive the car, it was parked in front of my apartment. august 6, 2010 at 12:15pm I drove from my apartment to the pebble beach lodge parking lot (approx. 5 miles and 10 minutes). at 4:15pm and after a…
Unintended acceleration when braking. description of incident august 5, 2010 I did not drive the car, it was parked in front of my apartment. august 6, 2010 at 12:15pm I drove from my apartment to the pebble beach lodge parking lot (approx. 5 miles and 10 minutes). at 4:15pm and after a long lunch at the lodge I drove mile to my bank parking lot near the lodge. I went to the bank and the pebble beach market nearby. at 5PM I drove home, I was driving on an asphalt paved road in pebble beach at approximately 30 to 35 mph and lightly applied the brake (only) around a curve and the car lurched forward (eg, vigorously accelerated). I took my foot off the brakes, I was startled and let the car coast for a few feet, there was no traffic on pebble beach drive at that time. I resumed the drive home, and I was very much alert and aware and very careful, I applied the brakes several times without incident and stopped at two stop signs before I approached the third stop sign approximately five minutes later, as I neared a 4 way stop intersection, I slowly I applied the brakes a normal distance before the intersection, but as I was attempting to stop the car before the intersection, the car lurch forward and I instantly pressed the brake pedal (only, not the gas pedal) and moved the shifter into the park position and turned the key off. I was about five feet farther into the intersection than I planned. The car on my left did not move into the intersection as he observed the event (and gave me his phone #), he heard my wheels screech (for a split second) and maybe my front wheels made noise too, but I only recall hearing the rear wheels. *Tr
- Wheels
I bought a 2004 xjr jaguar. it was new and had dealer added chrome wheels($3,000 additional cost). the rims were defective and I asked the dealer to identify the supplier of the rims so that I could contact the supplier directly. the dealership says it did not keep a record of where it purchased…
I bought a 2004 xjr jaguar. it was new and had dealer added chrome wheels($3,000 additional cost). the rims were defective and I asked the dealer to identify the supplier of the rims so that I could contact the supplier directly. the dealership says it did not keep a record of where it purchased the wheels. I have a difficult time believing that an automobile company or dealership IS not required to keeps records regarding parts on a vehicle, especially parts as critical as the wheels. please advise. *Tr
- Vehicle speed control › Accelerator pedal
Dt: the contact owns a 2004 jaguar xj vander plus. The contact's vehicle was experiencing unwanted acceleration. If attempting to make a stop on level ground with y foot on the brakes the car will continue to accelerate and keep going. About a year and half ago he contacted the dealership, they…
Dt: the contact owns a 2004 jaguar xj vander plus. The contact's vehicle was experiencing unwanted acceleration. If attempting to make a stop on level ground with y foot on the brakes the car will continue to accelerate and keep going. About a year and half ago he contacted the dealership, they worked on the vehicle, but told the contact that they were unsure if they corrected the problem because they did not have these problems on any other cars. The contact began to experience this problem about six months after he purchased the vehicle. This has occurred about 3 times. But he it was a very scary experience. *Ak
- Tires › Sidewall
Pirelli tires (asimmetrico 255/40 ZR19 96Y p zero) since may 18TH, 2005, I have had 3 blowouts and 2 bubbles on the sidewall. 13,000 on car. 3 of the incidents were on tires that were used under a month (approx. 500Miles. this car IS unsafe to drive.
- Visibility › Windshield wiper/washer › Motor
While driving in a storm windshield wipers stopped moving. consumer had vehicle towed, and vehicle IS scheduled for service.*ak the wiper motor was replaced by the dealer at no charge to the consumer. *nm
- Service brakes, hydraulic › Pedals and linkages · Vehicle speed control › Accelerator pedal
Accelerator and brake pedal are too close together causing me to depress both pedels at the same time when trying to stop car. Dealer advised me to take this complaint to another level since there are no remedies available. *ak
- Power train › Automatic transmission
Consumer received a recall notice concerning transmission failure. dealer refused to repair the recall because the consumer did not purchase the vehicle from that dealership. service manager charles wallace. *ak *nm
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10231233Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
- 10231228Climate Controlled Seats Diagnosis & Testing
- 10229377Rear transport tow eye being left in place or not discarded
- 10228531DVD software update
- 10227618Diagnostic Concerns.
- 10227132Lack of Cooling From Air Conditioning
- 10227131Lack of Cooling From Air Conditioning
- 10227122Title: 5.0L V8 (AJ133) overheating due to incorrect
- 10227121Charging a vehicle fitted with Battery monitoring system
- 10226324Earth Stud Repair on Aluminum Body
- 10212871Charge Air Hose assy detachment.
- 10212870X351 Seat Memory Switch Number 1 Stuck High
- 10212869Fuel Injector Concerns 5.0 AJ133 Gasoline.
- 10212868Fuel Injector Concerns 5.0 AJ133 Gasoline.
- 10212866Diagnostic Concerns.
- 10212864HLDF Programming - `Candidate Not Available` message.
- 10212861Hood / Bonnet Ajar Switch.
- 10212860Loose battery terminals.
- 10212859Front Control Display Interface Module Re-configuration.
- 10212857Mongoose Update.
- 10212856Mongoose Update
- 10212855JTB00268 engine hard to start after hot soak - fan running Category Driveability.
- 10212854Error during key programing
- 10212853Title MOST system diagnosis
- 10212851Fuel Gauge / Pump Diagnostic Aids.
- 10212850Important firmware update required for the DA Dongle /DA-VINA.
- 10212849SDD enhancements for fuel gauge and pump issues-10MY onwards.
- 10212848Fuel System Concerns.
- 10212847Infotainment System AV button greyed out.
- 10212845Attachment.
- 10212844Attachment.
- 10212843Attachment.
- 10212842Entertainment Systems.
- 10212841Audio Amplifier Quiescent drain
- 10212840Unable to access SDD after installation of DVD131.04.
- 10212839ZF Transmission ? Error message during reprogramming
- 10212838Image.
- 10212837Image.
- 10212836Touch Screen Remote Control.
- 10212835Cigar Lighter Elements Not Supplied.
Every Jaguar XJ model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.