2013 Jaguar XJ
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Jaguar XJ. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2013 Jaguar XJ. Newest first.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 Jaguar XJ vehicles manufactured May 21, 2012, through July 10, 2012. The generic software calibration installed on the vehicles' Restraints Control Module (RCM) may not meet the specification for proper operation of the Supplemental Restraint System (SRS). As such, these…
Risk and remedy
Risk
Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.
Remedy
Jaguar will notify owners, and dealers will upload new software for the Restraints Control Module, free of charge. The recall began on July 8, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J040.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
Risk and remedy
Risk
If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
Remedy
Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the…
Risk and remedy
Risk
If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.
Remedy
Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.
Owner complaints
8 complaints
What owners report most
Latest complaints
- Exterior lighting
The headlights turn themselves off while I’m driving at night. It’s very scary for a minute or two but I manage to get them back on by manipulating the switch. I mentioned this to the service rep at the Jaguar dealership and his response was “ that’s typical of that car”. It’s been doing this since a purchased the car but is getting worse and dangerous.
- Electrical system · Unknown or other
In weather below 30 degrees f, parked for a period of time on the street, and usually in frost conditions, doors will not open on car. Once you get door to open, usually by lowering window and unlocking from inside, doors will not latch closed. Once car warms up, doors latch closed. Doors need to…
In weather below 30 degrees f, parked for a period of time on the street, and usually in frost conditions, doors will not open on car. Once you get door to open, usually by lowering window and unlocking from inside, doors will not latch closed. Once car warms up, doors latch closed. Doors need to be held by hand or by bungee cord to keep closed until car warms up and door latches closed. at times, you are able to enter the car, but once inside the drivers seat, you cannot open the door from the inside. During this incident, the drivers window was lowered and door opened from the outside. this usually occurs to all doors, and if fortunate, one door will open. As a further note, door locking system IS electronic. jaguar service technicians could not find issue.
- Engine
TL* the contact owns a 2013 jaguar xj. While driving approximately 65 mph, the low coolant indicator illuminated even though the gauge appeared normal. The contact pulled the vehicle to the side of the road as it stalled and shut off. The contact had the vehicle towed to a certified mechanic who…
TL* the contact owns a 2013 jaguar xj. While driving approximately 65 mph, the low coolant indicator illuminated even though the gauge appeared normal. The contact pulled the vehicle to the side of the road as it stalled and shut off. The contact had the vehicle towed to a certified mechanic who diagnosed that the engine failed and needed to be replaced. The vehicle had not been repaired. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 65,000.
- Power train
On multiple occasions, the stop/start feature fails and the car stalls while in gear. The drive position indicator flashes and in order to move the car, it must be shutdown and then restarted.
- Fuel/propulsion system
TL* the contact owns a 2013 jaguar xj. After the vehicle was started, the check engine warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the fuel system module failed. The contact also stated that the vehicle stalled while driving. The failure occurred…
TL* the contact owns a 2013 jaguar xj. After the vehicle was started, the check engine warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the fuel system module failed. The contact also stated that the vehicle stalled while driving. The failure occurred four other times. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,222.
- Wheels
I purchased a 2013 jaguar xj new on october 22, 2013 that was equipped with 4 pirelli pzero nero tires. On february 22, 2016 I had to replace the two front tires 245/45r/19 due to wear and tear. The rear tires were deemed in good condition. But, a month later, on march 27, 2016 I was driving on a…
I purchased a 2013 jaguar xj new on october 22, 2013 that was equipped with 4 pirelli pzero nero tires. On february 22, 2016 I had to replace the two front tires 245/45r/19 due to wear and tear. The rear tires were deemed in good condition. But, a month later, on march 27, 2016 I was driving on a clear freeway when my pirelli pzero nero a/s rear tire had a blowout where the entire tire separated at a seam so that one part remained on the rim and the remaining portion of the tire moved off the rim. I was traveling at 65 mph on open freeway with no debris or objects on road. The exploding tire caused the car to veer 40 to the left, then back suddenly to the right. I was able to control car to immediate stop but can see no puncture on tire. It appears that the tire was defective and tore apart even though trend was still deep.
- Service brakes
Vehicle vibrates/shudders excessively when braking. repeat problem. 4 brake rotor/disc and/or pad replacements in 13,000 miles over 20 months.
- Engine · Power train
While at a stop light, engine revved up and the car started rolling forward. I had to brake hard to stop it. This happened about 3 more times over the next 2 months. One time the engine raced very high and I had to put it in neutral to avoid crashing. At 5000 miles I took it to the dealer who said…
While at a stop light, engine revved up and the car started rolling forward. I had to brake hard to stop it. This happened about 3 more times over the next 2 months. One time the engine raced very high and I had to put it in neutral to avoid crashing. At 5000 miles I took it to the dealer who said they could find no diagnoses from the auto computer and could not replicate the problem. they claimed to have no knowledge how to fix, but now I see a number of reports on the internet about jaguar rapid and unexplained acceleration problems. I feel jaguar IS not being honest about this problem -- and it IS dangerous condition. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 11007416Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
- 10231273Transfer Case front flange leak
- 10231271Seat Module DTC diagnostic help - Seats not moving in one direction
- 10231268Incorrect diagnosis of Bluetooth connectivity
- 10231266coolant pipe leak
- 10231264Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- 10231254Undertray Rework to Remove Gaitor Foul
- 10231238Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
- 10231237Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
- 10231236Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
- 10231228Climate Controlled Seats Diagnosis & Testing
- 10231225Gen 2.1 Touch screen display recovery process
- 10231224Gen 2.1 Touch screen display recovery process
- 10231223Gen 2.1 Touch screen display recovery process
- 10231219Climate Control - In-Vehicle Temperature / Motor
- 10231207Software update 07
- 10231205Software update 05
- 10231204Software update 04
- 10231203Software update 03
- 10231201SDD Updates
- 10231200SDD machine is at the latest level of As-built and Calibration files
- 10231193DVD software update
- 10231192DVD software update
- 10231188DVD software update
- 10231187DVD software update
- 10231183This update contains a software update for the HD RADIO? module
- 10231179DVD software update
- 10231175Software update 03
- 10231162DVD software update
- 10229430Update Prior to Sale: Front Differential Oil Leak
- 10229429Update Prior to Sale: ?2WD only traction reduced? Message Displayed on Start Up
- 10229428Update Prior to Sale: Event Data Recorder
- 10229426Update Prior to Sale: Engine Bay Harness
- 10229425Update Prior to Sale: Incorrect Seat Variants and Functionality
- 10229418Bluetooth device ID not displayed on Touch Screen.
- 102294173.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
- 10229413XF/XJ Eco Stop/Start Additional Diagnostics Information
- 10229412XF/XJ Eco Stop/Start Additional Diagnostics Information
- 10229407Fuel Pressure Concern or Poor Engine Performance.
Every Jaguar XJ model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.