2012 Jaguar XJ
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Jaguar XJ. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
7 complaints1 involved a fire
What owners report most
Latest complaints
- Engine · Fuel/propulsion system
The engine has issues where there is a jerk while accelerating at times. I was told of a misfire issue that Jaguars have and have not been corrected. I was driving my 2012 Jaguar XJ on the interstate when it started slowing down. The engine light than appears on the dash and it starts to jerk as I…
The engine has issues where there is a jerk while accelerating at times. I was told of a misfire issue that Jaguars have and have not been corrected. I was driving my 2012 Jaguar XJ on the interstate when it started slowing down. The engine light than appears on the dash and it starts to jerk as I try to speed up to get off the highway it goes from 60mph to 45mph. I take my foot off the gas and press the gas again for the car to jerk and accelerate slowly back up to 60mph. Not only was I almost hit from behind but almost crashed trying to get over and off the road for my safety and others. I was told by a mechanic the car needed a new gas treatment, fuel cap, and tune up all this money paid and no results. The 2012 Jaguar xj still stalls when accelerating. The buttons are melted into a gummy substance and a barely used sunroof wont close has a loud noise when button is touched to try and close it. Worse experience ever with my 1st and last 2012 Jaguar XJ.
- Fuel system, gasoline › Delivery › Fuel pump
The contact owns a 2012 Jaguar XJ. The contact stated that when the vehicle was started, the vehicle stalled. The contact performed a diagnostic himself and found that the fuel pump wires were melted and caused the wires to fuse together and caused a short circuit. The contact replaced the fuel pump. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 67,894.
- Electrical system · Engine · Structure › Body
I have spent thousands of dollars repairing the suede lining on the interior of the car. now, I can't even find anyone that will touch it! The wood grain has faded and the vehicle IS garage kept. The horrible buttons were made of a material that literally became gummy. I spent hundreds having them…
I have spent thousands of dollars repairing the suede lining on the interior of the car. now, I can't even find anyone that will touch it! The wood grain has faded and the vehicle IS garage kept. The horrible buttons were made of a material that literally became gummy. I spent hundreds having them replaced. Sunroof had to be replaced/motor more than once, the clear coat on the back panel of the roof has peeled. I have had other cars with almost 200,000 miles that had perfect paint when traded. The paint on this vehicle IS terrible. This IS only to name a few of the issues. I could have purchased a new vehicle for what I have spent on this car. I love this vehicle but most likely will never purchase another jaguar.
- Engine
I took my car in for an alignment. after checking under the car, the mechanics realized that the coolant tubing was made of plastic and broke. they stated that if I drove the car, I would be in danger of the car smoking and maybe catching fire. I had to replace the coolant. I was informed the…
I took my car in for an alignment. after checking under the car, the mechanics realized that the coolant tubing was made of plastic and broke. they stated that if I drove the car, I would be in danger of the car smoking and maybe catching fire. I had to replace the coolant. I was informed the jaguar has changed their engineering of this risk due to the number of complaints and repairs. I also have a 2012 xf and it has the same issue within the same week which IS costing me $2200 to replace. this IS a serious issue if the coolant issues results IS smoking an potential fire of the engine.
- Latches/locks/linkages › Doors › Latch
TL* the contact owns a 2012 jaguar xj. On a cold day, the contact noticed that the door latch was frozen and could not be locked without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,000.
- Visibility › Sun/moon roof assembly
2012 jaguar xj. consumer writes in regards to vehicle sunroof malfunction. *smd the consumer stated the electronic shade wouldn't close all the way. It would close crooked, and there was a horrible creaking noise that came anytime, he traveled on an uneven pavement. The dealer adjusted, calibrated and lubricated the sunroof several times. *Jb
- Service brakes
Applying brakes my foot also hits the gas pedal which makes the car leap forward. *tt
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 11007416Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
- 10231273Transfer Case front flange leak
- 10231271Seat Module DTC diagnostic help - Seats not moving in one direction
- 10231268Incorrect diagnosis of Bluetooth connectivity
- 10231266coolant pipe leak
- 10231264Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- 10231254Undertray Rework to Remove Gaitor Foul
- 10231228Climate Controlled Seats Diagnosis & Testing
- 10231225Gen 2.1 Touch screen display recovery process
- 10231224Gen 2.1 Touch screen display recovery process
- 10231223Gen 2.1 Touch screen display recovery process
- 10231206SDD Updates
- 10231201SDD Updates
- 10231196DVD software update
- 10231162DVD software update
- 10231159Software update 03
- 10229418Bluetooth device ID not displayed on Touch Screen.
- 102294173.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
- 10229413XF/XJ Eco Stop/Start Additional Diagnostics Information
- 10229407Fuel Pressure Concern or Poor Engine Performance.
- 10229406Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
- 10229404Steering Column rake & reach inoperative
- 10229403Post K202 Transmission Control Switch Issues Rise and FALL
- 10229402Post K202 Transmission Control Switch Issues Rise and FALL
- 10229396Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229395Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229394Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229393Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229391Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229390Door Lock Cylinder Cover - Fitment at PDI / Replacement.
- 10229389Front drive shafts rubber boots split or damaged
- 10229387Diagnostic Software Hardware
- 10229386Door veneer speaker noise ` t izz / buzz`
- 10229385Door veneer speaker noise ` t izz / buzz`
- 10229382Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis)
- 10229381Bluetooth phone connectivity / pairing / music streaming issues
- 10229379No Communication with Chassis Control Modules after reconnecting battery. Chassis.
- 10229377Rear transport tow eye being left in place or not discarded
- 10228531DVD software update
Every Jaguar XJ model year
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