2017 Jaguar XJ
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2017 Jaguar XJ. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2017 Jaguar XJ. Newest first.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Risk and remedy
Risk
Failure of the air bags to deploy properly increases the risk of injury in a crash.
Remedy
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Risk and remedy
Risk
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Risk and remedy
Risk
In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.
Remedy
Jaguar will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J080.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Electrical system
TL* the contact owns a 2017 jaguar xj. While driving 75 mph, the steering wheel, seats, and exterior mirrors returned to their default positions. The vehicle was taken to jaguar bethesda (11617 old georgetown rd #100, north bethesda, md 20852, (301) 263-6377), but they were unable to duplicate the…
TL* the contact owns a 2017 jaguar xj. While driving 75 mph, the steering wheel, seats, and exterior mirrors returned to their default positions. The vehicle was taken to jaguar bethesda (11617 old georgetown rd #100, north bethesda, md 20852, (301) 263-6377), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 16,000. The vin was not available.
- Electrical system › Instrument cluster/panel · Exterior lighting
I received a recall letter in the mail involving the instrument panel randomly going dark and/or resetting during performance. I have attempted to contact the dealership/jaguar corporate to schedule this issue to be taken care of as I do worry about it going dark during commute and causing an…
I received a recall letter in the mail involving the instrument panel randomly going dark and/or resetting during performance. I have attempted to contact the dealership/jaguar corporate to schedule this issue to be taken care of as I do worry about it going dark during commute and causing an accident. I have made multiple calls to the dealership for the last 3 weeks as well as left a message for the owner to call me back as no one from service has reached back out to schedule my appointment. I have had the receptionists hand write notes to the service managers as well as the owner but still no call backs. In the meantime I have attempted to call jaguar corporate with the same treatment and response about a rather serious issue, I have left numerous voicemails for their executive suite as well as 2 other people to hear back but have heard nothing in 3 weeks, it sickens me to know that every time my wife gets in the car that it could be a safety issue but due to the fact that things have to be accomplished and I travel we unfortunately do not have a choice. Jaguar has been completely non responsive about this issue while also being negligent of any responsibility on fixing it. I am reaching out here more out of desperation as I have tried multiple avenues with the same result. Any help IS appreciated as we do not feel safe driving the vehicle.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011529Powertrain Control Module (PCM) Software Update
- 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 11010398Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
- 11010266Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
- 11008668Powertrain Control Module (PCM) Software Update
- 11007469Powertrain Control Module (PCM) Software Update
- 11007416Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
- 11006163On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)
- 11003797On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
- 10246319Startup battery keeps draining / Vehicle will not start
- 10243682Battery low warning displayed on instrument cluster and/or no-start
- 10240210Battery low warning displayed on instrument cluster and/or no-start.
- 10235435Misfire on new replacement or reman units aj126
- 10235433Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
- 10231273Transfer Case front flange leak
- 10231271Seat Module DTC diagnostic help - Seats not moving in one direction
- 10231268Incorrect diagnosis of Bluetooth connectivity
- 10231266coolant pipe leak
- 10231264Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- 10231254Undertray Rework to Remove Gaitor Foul
- 10231228Climate Controlled Seats Diagnosis & Testing
- 10231225Gen 2.1 Touch screen display recovery process
- 10231224Gen 2.1 Touch screen display recovery process
- 10231223Gen 2.1 Touch screen display recovery process
- 10231201SDD Updates
- 10231187DVD software update
- 10229418Bluetooth device ID not displayed on Touch Screen.
- 102294173.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
- 10229413XF/XJ Eco Stop/Start Additional Diagnostics Information
- 10229407Fuel Pressure Concern or Poor Engine Performance.
- 10229406Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
- 10229404Steering Column rake & reach inoperative
- 10229403Post K202 Transmission Control Switch Issues Rise and FALL
- 10229402Post K202 Transmission Control Switch Issues Rise and FALL
- 10229396Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229395Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229394Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229393Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229391Updated - Door lock cylinder cover, fitment at PDI / replacement
- 10229390Door Lock Cylinder Cover - Fitment at PDI / Replacement.
Every Jaguar XJ model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.