2004 Jaguar X-Type

Recalls

1 recall names the 2004 Jaguar X-Type. Newest first.

• Fuel system, gasoline › Storage › Tank assembly › Filler pipe and cap

  Sep 17, 2004NHTSA 04V4600001,147 vehicles

  On certain passenger vehicles, when replace the fuel filler cap to the vehicle's fuel tank filler neck, it IS possible to over-tighten the cap inducing a poor seal. in the event of a vehicle roll-over, it IS possible for fuel to leak past the fuel filler cap.

  Risk and remedy

  Risk

  Fuel leakage, in the presence of an ignition source, could result in a fire.

  Remedy

  Dealers will remove the fuel cap seals and fit better quality seals onto the vehicle. The recall began on october 1, 2004. customers may also contact jaguar at 1-800-452-4827.

  Full recall details →

Owner complaints

What owners report most

1. Power train13
2. Vehicle speed control10
3. Tires10
4. Air bags9
5. Service brakes, hydraulic7
6. Seat belts4
7. Electrical system4
8. Engine and engine cooling4
9. Fuel system, gasoline4
10. Service brakes4

Latest complaints

• Nov 7, 2019NY100,300 mi
  Service brakes · Vehicle speed control
  In the just over 3 years that I have owned this car I have had 2 incidents where the car accelerates and engine races when braking at a low speed making a turn on a side street. I try to bring the to a stop but it IS very difficult to do as the brakes are not fully stopping the car and both times I…

  In the just over 3 years that I have owned this car I have had 2 incidents where the car accelerates and engine races when braking at a low speed making a turn on a side street. I try to bring the to a stop but it IS very difficult to do as the brakes are not fully stopping the car and both times I had to put the car in park quickly in other to completely stop it which brought it to a jerking halt. There IS some defect in this model as I have seen numerous similar stories on a jaguar problems website. This IS a very serious problem and I was lucky both times to be on side streets as a serious accident was avoided as I it took me a few seconds to bring the car to a stop as I did not have full control of car. I took the car to my local jaguar in glen cove ny in july and they could not replicate the incident and had no idea what the problem was. Like I said at the beginning this only happened twice in 3 years but I only drive 1000 to 2000 miles a year and to tell you the truth I am afraid to drive the car too much as I might hit another car or a person if it happens again. The 2004 jaguar x types should be recalled as others have had this same problem with no solutions.

• May 9, 2018WA99,000 mi
  Electronic stability control (esc) · Power train · Service brakes

  First off, car had ABS light on. Dealer replaced every ABS component. Now engine and ABS light are interchanging on and off. Believe to be a wiring fault. Also, transfer case has gone out twice in 2 years. I have heard from multiple sources that transfer cases fail often in these cars which I believe to be a manufacturers defect.

• Mar 28, 2017FL50,000 mi
  Air bags · Seat belts

  I have a 2004 x-type jaguar and the air bag light on the drivers side will not go off. I had it checked out only to find out that should I get in an accident the air bag will not deploy. The dealership wants around $1500.00 to repair it. I am hoping it IS a recall.

• Nov 22, 2016NY98,300 mi
  Engine
  Car suddenly accelerated on residential street why making turn at approx 15 mph. Had to hit break while engine was still accelerating and this slowed car a little. Then while car was still moving threw it into park andshut off car.if any people or cars were in front of me would of had accident.…

  Car suddenly accelerated on residential street why making turn at approx 15 mph. Had to hit break while engine was still accelerating and this slowed car a little. Then while car was still moving threw it into park andshut off car.if any people or cars were in front of me would of had accident. After waiting a few minutes I restarted car and proceeded to my house which was only a block and a half away without incident. Car IS now being checked out by local mechanic. Very scary.

• Nov 11, 2016LA
  Electrical system

  The motor which unlocks the trunk does not work. The only method in which to unlock the trunk IS by key switch and the motor IS not working properly to open the trunk.

• Nov 3, 2015CA58,000 mi
  Engine · Power train · Unknown or other

  Oil leaks on the muffer and the pipes could cost a fire when it hot.

• Jun 15, 2015NY77,000 mi
  Fuel/propulsion system

  TL* the contact owns a 2004 jaguar x-type. The contact observed fuel leaking from the undercarriage and the fuel warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.

• May 20, 2015HI53,000 mi
  Fuel/propulsion system · Power train · Vehicle speed control
  My jaguar x-type 2004 car when traveling at about 25-30 mph alternately gets sluggish and slows or revs up, causing me to apply brakes hard to prevent collisions. I have to allow enormous space between me and the vehicle ahead because I am afraid of colliding with vehicles in front. also have to…

  My jaguar x-type 2004 car when traveling at about 25-30 mph alternately gets sluggish and slows or revs up, causing me to apply brakes hard to prevent collisions. I have to allow enormous space between me and the vehicle ahead because I am afraid of colliding with vehicles in front. also have to brake hard to to overcome the surging forth of the engine. the car will also rev up when I am parking it. these are such common occurrences, and it seems to be a manufacturing malfunction. jaguar should recall all 2004 x-types to fix these dangerous and potentially life threatening machines. I request that the nhtsa immediately follow up and require recall of these road hazards. thank you.

• Nov 19, 2014MI90,000 mi
  Suspension
  This IS an ongoing problem. I have spent thousands of dollars in an attempt to fix the low suspension problem. my car has slowed directly on the expressway while driving 70 mph. in addition, the car was so low that it drugged the bottom. the only solution was to have it towed. this problem…

  This IS an ongoing problem. I have spent thousands of dollars in an attempt to fix the low suspension problem. my car has slowed directly on the expressway while driving 70 mph. in addition, the car was so low that it drugged the bottom. the only solution was to have it towed. this problem happen last year and I had to rent a car all winter long until the whether warmed up. I thought the problem was resolved but it started again with low temperature of 30 degrees. jaguar should refund our money for this problem because this should have been a recall. *tr

• Aug 5, 2014FL120,000 mi
  Fuel system, gasoline

  TL * the contact owns a 2004 jaguar x-type. The contact stated that the vehicle had a fuel leak; however, the vin was excluded from nhtsa campaign number: 04v460000 (fuel system, gasoline). The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 120,000.

• Mar 31, 2014PR85,962 mi
  Engine

  When turning on the engine a noise was hear by my son. I took the car to the mechanic and he said that the flywheel IS loosen and that's why you hear that noise from the low side of the engine. *tr

• Jul 11, 2013NJ134,000 mi
  Service brakes
  TL* the contact owns a 2004 jaguar x-type. The contact stated that the vehicle was parked with the parking brake engaged when it rolled away. The parking brake was loose and had to be engaged abruptly in order for the brake to catch. The vehicle was taken to the dealer, who adjusted the parking…

  TL* the contact owns a 2004 jaguar x-type. The contact stated that the vehicle was parked with the parking brake engaged when it rolled away. The parking brake was loose and had to be engaged abruptly in order for the brake to catch. The vehicle was taken to the dealer, who adjusted the parking brake but the failure recurred. The vehicle was then taken to a private mechanic, who stated that the brake caliper needed to be replaced. The vehicle was not repaired. The failure was not reported to the manufacturer. The approximate failure and current mileage was 134,000.

• May 10, 2013IL79,500 miCrash
  Parking brake
  TL* the contact owns a 2004 jaguar x-type. The contact stated that while parked on an incline with the parking brake engaged, the vehicle began rolling away in reverse and crashed into another vehicle. The vehicle was taken to an independent mechanic for diagnosis however, the mechanic could not…

  TL* the contact owns a 2004 jaguar x-type. The contact stated that while parked on an incline with the parking brake engaged, the vehicle began rolling away in reverse and crashed into another vehicle. The vehicle was taken to an independent mechanic for diagnosis however, the mechanic could not diagnose the failure. There was a manufacturer's recall for the parking brake. The manufacturer stated the vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 79,500. *tr

• Dec 6, 2012VA122,000 mi
  Service brakes

  TL* the contact owns a 2004 jaguar x-type 2.5. The contact stated that when in park, the park brake would not engage. The manufacturer was notified, the vehicle was not repaired. The failure mileage was 122,000.

• Oct 19, 2012NC85,000 mi
  Steering
  TL* the contact owns a 2004 jaguar x-type. The contact stated that while driving at 55 mph there was a popping sound in the steering wheel and the steering veered to the right with no control. The contact merged to the side of the road. the manufacturer was made aware of the failure and a…

  TL* the contact owns a 2004 jaguar x-type. The contact stated that while driving at 55 mph there was a popping sound in the steering wheel and the steering veered to the right with no control. The contact merged to the side of the road. the manufacturer was made aware of the failure and a compliant was filed. The vehicle was towed to the dealer for diagnostic testing and stated the steering column had detached from the vehicle. As a result, the steering column, power steering rack and electronic controls needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 85,000.

• Oct 7, 2011CA60,000 miCrash
  Tires

  The tire in question, drivers side front, without notice completely deflated causing the vehicle to go out of control at approximately 50 mph, spin out, go through the median and into the opposite lane. on the inside of the tire (side closest to the engine), the sidewall of the tire had been completely removed from the tread. Note: tire type IS a zri which IS not listed a choice in the database. *tr

• Sep 19, 2011IL25,000 miCrash1 injury
  Power train › Automatic transmission · Vehicle speed control
  On january 1, 2007 I was coming to a stop in heavy traffic. I applied the brake but the car lurched forward and I accelerated into a stopped car containing a family. I occasionally experienced the problem of unitended acceleration prior to the accident but at the time of the accident, I had not put…

  On january 1, 2007 I was coming to a stop in heavy traffic. I applied the brake but the car lurched forward and I accelerated into a stopped car containing a family. I occasionally experienced the problem of unitended acceleration prior to the accident but at the time of the accident, I had not put the facts together. In the spring of 2008, I was on wet pavement going downhill when I applied the brake. The car seemed to accelerate rather than decelerate and I was thrown forward and into the rear of stopped pick up truck. I was injured on both occasions. I have called on jaguar on several occasions to inquire about the problem I have described herein. Each time jaguar denied any knowledge of any such problems associated with my car. The car currently has 72,000 miles and I rarely drive it. Frankly, I'm too afraid to drive it. sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6) *kb

• Aug 12, 2011PA81,000 mi
  Power train

  2004 jaguar x-type 81,000 miles. After driving for several hours at interstate speeds, the engine was slow to downshift. As car slowed to approximately 1200 rpms the engine suddenly sped up to 4500+ rpms making stopping impossible except to put engine in neutral. the same event happened four times during the 1300 mile trip. *Tr

• Mar 7, 2011DE19,000 mi
  Unknown or other · Vehicle speed control
  This vehicle has been driven only about 26,000 miles. I bought it brand new from manhattan jaguar dealership in bethesda md. And IS still under an extended warranty. Over the last 7 years that I have owned this car I have had 3 incidents of sudden acceleration. The first happened about two years…

  This vehicle has been driven only about 26,000 miles. I bought it brand new from manhattan jaguar dealership in bethesda md. And IS still under an extended warranty. Over the last 7 years that I have owned this car I have had 3 incidents of sudden acceleration. The first happened about two years ago as I came to a red traffic light. I applied the brake and the vehicle slowed down. But then the engine suddenly made a roaring sound and the vehicle began to accelerate. As I was pushing the brake I also pushed the gear to the "p" and the vehicle stopped about 6 feet beyond the stopping line. The second time I was actually stopped to make a turn and again suddenly the engine made a roaring sound and the vehicle began a sudden acceleration.. My wife was sitting next to me and again I applied the brake and immediately push the gear to "p". Both of incidents were reported to the dealer to no avail. The last incident happened on january 13, 2011 as I was stopped 5-6 feet from the car ahead of me in a busy traffic. Again all the sudden it was a roaring sound and the vehicle began the sudden acceleration despite my pushing on the brake. The distance between me and the front car was too short; so before I could stopped the car, I hit the rear end of the vehicle stopped ahead of me. My insurance paid $725 to fix the damages to the rear bumper of that car. I took the car to the dealer again and they kept it for three days claiming that since they could not replicate the acceleration they could not do anything for me. I also drove the car with one of the dealers staff. The purpose I guess was for me to replicate the acceleration as if the previous cases were done on purpose. This car also had a problem with the side mirrors. They would move as I was driving. After some 10 times complaint, finally they said a gadget under the driver's seat was the culprit and finally took care of

• Aug 23, 2010CA47,000 mi
  Seats
  Driver's seat completely detached from vehicle frame and was loose from seat frame box. 2004 jaguar x-type. frame was replaced. appears that there IS a series problem with driver's seats on this model. jaguar has a hidden warranty on the front seat of some vins in this model due to need to…

  Driver's seat completely detached from vehicle frame and was loose from seat frame box. 2004 jaguar x-type. frame was replaced. appears that there IS a series problem with driver's seats on this model. jaguar has a hidden warranty on the front seat of some vins in this model due to need to shim tracks. dealer advises that there IS no recall on this vin for front seat issues. car had approximately 47000 miles on odometer at time of seat frame failure. obviously a driver's seat which comes loose from its attachment to the vehicle IS a severe danger. *Tr

• Feb 24, 2010MA48,000 mi
  Air bags › Frontal
  I bought the 2004 jaguar x-type with approx 48,000 miles. The entire time I've owned the car, the front passenger airbag light will turn on and off when an adult weighing less than 135lbs sits in the front seat. You can move and figet, and the "airbag off" life will turn off, only to…

  I bought the 2004 jaguar x-type with approx 48,000 miles. The entire time I've owned the car, the front passenger airbag light will turn on and off when an adult weighing less than 135lbs sits in the front seat. You can move and figet, and the "airbag off" life will turn off, only to intermittently turn on. This IS a huge safety issue, as a lightweight adult in the front seat may not have airbag protection in a crash. jaguar said there was nothing wrong with the seat and sensor, and to adjust the seat differently until the "airbag off" life goes off. The point IS that there IS no guarantee that putting the seat in any particular position will result in a safe airbag deployment for a light weight adult. upon research, my x-type isn't the only one with this problem. If the airbag doesn't deploy, someone could be killed. *Tr

• Oct 17, 2009NY46,000 miFire
  Equipment · Service brakes, hydraulic

  At 46000 mi. The car seemed to lack power. investigation disclosed a frozen left rear brake caliper, which was replaced along with pads on all wheels (expensive). 2000 miles later, the replacement caliper froze, nearly causing a fire. *Tr

• Sep 28, 2009NY15,550 mi
  Power train › Manual transmission

  I own a 2004 jaguar x-type with a manual transmission. I was making a turn and downshifting when the cable from the shifter to the transmission came loose at the transmission. I had to be towed to a mechanic and he fixed it in about 10 minutes. *Tr

• Sep 27, 2009MI83,485 mi
  Tires
  I recently purchased a jaguar with fuzion hri 225/45/17 tires. I noticed that one of the tires had a six inch circumferential separation at the lettering on the inside sidewall. the tire still had 9/32 of 10/32 treadwear available. the tire was replaced with a new identical tire under…

  I recently purchased a jaguar with fuzion hri 225/45/17 tires. I noticed that one of the tires had a six inch circumferential separation at the lettering on the inside sidewall. the tire still had 9/32 of 10/32 treadwear available. the tire was replaced with a new identical tire under manufactures warranty. I then noticed that the other front tire had an identical but shorter separation on the inside sidewall. the dealer was again contacted and advised of the defect. the dealer representative IS contacting the manufacturer of fuzion tires to check for a developing trend. I myself googled the tire for other reported defects. I found several incidents of unexplained tire blowouts involving the fuzion hri that were reported to various websites. the fuzion tire IS not among the choices on your website drop menus. *Tr

• Sep 22, 2009FL50,982 mi
  Service brakes, hydraulic

  TL* the contact owns a 2004 jaguar x type. He stated that he has to exert great force during brake application to stop the vehicle. Increased stopping distances can lead to a vehicle crash. The vehicle was then towed to a dealer for inspection. Upon inspection a technician replaced the brake check valve, due to corrosion. The failure mileage was 50982. The current mileage was 61000.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10231233Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
• 10231183This update contains a software update for the HD RADIO? module
• 10231178Software update 06
• 10229387Diagnostic Software Hardware
• 10228531DVD software update
• 10227618Diagnostic Concerns.
• 10226608Vehicle Communication Device fails to communicate
• 10226588Audio System Speaker Diagnosis
• 10212866Diagnostic Concerns.
• 10212857Mongoose Update.
• 10212856Mongoose Update
• 10212854Error during key programing
• 10212850Important firmware update required for the DA Dongle /DA-VINA.
• 10212848Fuel System Concerns.
• 10212845Attachment.
• 10212844Attachment.
• 10212843Attachment.
• 10212840Unable to access SDD after installation of DVD131.04.
• 10212838Image.
• 10212837Image.
• 10212824Fuel sender unit fault - incorrect diagnosis.
• 10212822Check customers phone compatibility using the Jaguar.
• 10146032A customer may report "Hood Open" message displays on IP with hood closed.
• 1014603118C - New face of InControl Touch Pro and 18C software improvements
• 10146030SIM card activation issues
• 10146029InControl Touch Pro phase 4 customer letter
• 10134968Jaguar Land Rover Shop Foreman Conference Call
• 10127619Presentation from Dealer Shop Foreman Conference Call
• 10097535"Issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as no fault found. Cause: incorrect diagnosis."
• 10097040"Help with diagnosing any issues / faults can be gained by phoning your jaguar technical helpline to help us with our analysis please ensure that you have the following information available before contacting jaguar cars: vin vehicle type and model date acm was fitted to the vehicle a concise description of the problem and its regularity of occurance the software level and build date cose of the acm fitted. Work performed on the vehicle to solve the problem to date IS this a problem seen immediately after installation IS it permanent how does the problem demonstrate itself what i-pod IS the customer using...etc many thanks for your help topix - ssm39290 - audio connectivity module (acm) page 1 of 1 http://"
• 10097035"Re-issued dec 2015. Please note that as yet jaguar vehicles with bulb failure monitoring systems for trailer light failure sensing are not compatible with trailer light boards that have led based illumination. As a result of this the led lighting on the trailer board may flicker during the sensing function. (This issues will also present itself if fitting led rear light clusters available in the aftermarket(non-jaguar approved accessory) based upon this we recommend that trailer light boards with standard incandescent bulbs only are fitted."
• 10096229"Issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. This diagnosis may be incorrect depending on the multimeter settings selected by the technician during measurement. Cause: the multi meter range maybe set at 'auto' and during a sweep of the sender from 50ohms to 998ohms the multi meter has to change its measurement range. For approximately 1 second, during the range switch over point, the multi meter display indicates an open circuit. This IS incorrectly being diagnosed as a sender fault"
• 10095863"Issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. Da j2534 software driver level V4.0 (must be updated to this level on all sdd machines that use this device) da app hub level V2.4.0 (must be updated to this level on all sdd machines that use this device) da firmware level V57. (Only needs to be updated once to each device, because this IS held on the device itself)"
• 10095852"Issue: jaguar land rover north america service diagnostics would like to make all sdd users aware of an emerging concern being tracked via the epqr system. Users report dvd133 IS unable to fully communicate with pcm on legacy jaguar vehicles, and regardless of pcm status icon displayed on network summary screen, sdd may not display dtcs from the pcm cause: this issue IS currently under investigation in the uk and will be addressed on a future sdd software update."
• 10079821Issue: a customer may raise a concern of their vehicle not passing state inspection in california and there IS no warning light or other suggestion of a fault.
• 10064951This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as n fault found. Cause: incorrect diagnosis."
• 10029248Jaguar: non compliance issues relating to on board diagnostic (obd) system function covering thermostat diagnostic, calibration verification, in use monitor performance ratio, and an emission issue relating to open loop smoothing have been identified.
• 10026142Jaguar: key fob remote corrective modification. The remote control key fob fails to operate leading to customers using the mechanical key blade to lock/unlock the vehicle, and to turn off the alarm. Csc letter was received.
• 10024830Power assist steering leak/heavy/noisy - diagnostic aid.
• 10022328Dynamic stability control (dsc) lamp illuminated after cranking. Updated 4/28/08.

Every Jaguar X-Type model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.