2007 Jaguar X-Type

Owner complaints

What owners report most

1. Power train7
2. Vehicle speed control2
3. Seats2
4. Service brakes2
5. Air bags2
6. Fuel/propulsion system1
7. Fuel system, gasoline1
8. Fuel system, other1
9. Electrical system1
10. Tires1

Latest complaints

• Nov 12, 2014CA74,000 miCrash1 injury
  Air bags
  TL* the contact owns a 2007 jaguar x-type. The contact stated while driving approximately 35 mph, a vehicle crashed into the driver's side of the contact's vehicle and the driver's side air bag failed to deploy. The driver's and rear windows fractured during the crash and as a result, the contact…

  TL* the contact owns a 2007 jaguar x-type. The contact stated while driving approximately 35 mph, a vehicle crashed into the driver's side of the contact's vehicle and the driver's side air bag failed to deploy. The driver's and rear windows fractured during the crash and as a result, the contact sustained injuries to the face, head and left arm. A police report was filed. The manufacturer was not made aware of the failure. The vehicle was towed. The failure mileage was 74,000.

• Dec 10, 2013NC65,800 mi
  Fuel system, gasoline · Power train · Service brakes
  The engine stalled out when we were traveling in the passing lane at speed on an interstate highway. we had to move to the right side shoulder of the highway in front of another vehicle we had just passed and other traffic coming close behind. definitely a scary situation for us and the other…

  The engine stalled out when we were traveling in the passing lane at speed on an interstate highway. we had to move to the right side shoulder of the highway in front of another vehicle we had just passed and other traffic coming close behind. definitely a scary situation for us and the other drivers. we were towed to the nearest jag dealer. The dealer had our car for two weeks. they replaced the fuel pump. the service tech's told us that they had never heard of a fuel pump going bad in an x-type. when I questioned the cost of the job, about $1450, I was told that the fuel tank had to be removed to replace the fuel pump. since that time, we have had a battery replaced, the second for this car since we have owned it, and had to have brake pads replaced, at which time, we were told that the rear brakes had a problem in the calipers that caused the pads to sit further from the discs than they should. this brake problem causes us to use extra pedal travel when braking the car. then, on dec 9, 2013, the rear differential fell out of the bottom of our car. we were only doing about 20 mph so there was no accident, but we had to be towed to a jag dealer about 30 miles away. my research found that when the fuel tank IS removed, the differential would also be removed. this was confirmed by the service writer where my jag was towed. one of the differentials bolts broke where it appeared to have been cracked, as if it had been over torqued when installed! the service writer asked to see the work order for the fuel pump work, so I asked him to look it up. he was not able to find the info, because the work was done out of warranty and the jag system does not record out of warranty work! that IS probably why the techs never heard of a fuel pump going bad or a differential falling out of a jag car, even though there have been examples of both reported here! *tr

• Jun 1, 2013NJ
  Electrical system · Power train · Service brakes
  Purchased car new from montclair nj, had it six months took it to dealer they kept it 4 weeks for part, box, transmission. 2YRS years later to it jaguar dealer (montclair nj jaguar no longer open) they kept car 10 days gear box, 2months later needed and alternator, 1WK later battery, now since…

  Purchased car new from montclair nj, had it six months took it to dealer they kept it 4 weeks for part, box, transmission. 2YRS years later to it jaguar dealer (montclair nj jaguar no longer open) they kept car 10 days gear box, 2months later needed and alternator, 1WK later battery, now since august 2012 brakes replaced twice still squeak and they say it IS a brake bushing. part $20 dollars to install 350.00 jtb00077 part c2s46380 info from dealer. would like to start a law suit (lemon) from the beginning put car in reverse and it sounds as if the rear bottom of the car IS falling out. *Tr

• Apr 22, 2013WA
  Air bags
  2007 jaguar x. consumer writes in regards to air bag sensor in passenger seat will not turn off the dashboard mounted indicator. *smd the consumer stated after gaining five pounds, the light would come on after driving 5-6 miles and would not go out. When her friend sat in the passenger sit, the…

  2007 jaguar x. consumer writes in regards to air bag sensor in passenger seat will not turn off the dashboard mounted indicator. *smd the consumer stated after gaining five pounds, the light would come on after driving 5-6 miles and would not go out. When her friend sat in the passenger sit, the light would go out. the dealer stated there was nothing wrong with the vehicle. four months later, the drivers side indicator light illuminated and the consumer returned to the dealer. It registered a code and an appointment was made for a replacement sensor. The consumer stated since the replacement, the passenger indicator has since illuminated again.

• Jan 22, 2013OH88,000 miFire
  Seats

  Passenger's seat heater burned through seat scorching leather and coat of passenger. *tr

• Nov 28, 2012PA29,737 mi
  Fuel/propulsion system
  On two separate occasions (1/27/12 and 3/23/12) the vehicle was traveling 65-70 mph on an interstate highway and the engine stalled. the vehicle could not be restarted and was towed to the dealer. for the 1/27/12 event, the vehicle stalled out in the passing lane and I had to make it to the…

  On two separate occasions (1/27/12 and 3/23/12) the vehicle was traveling 65-70 mph on an interstate highway and the engine stalled. the vehicle could not be restarted and was towed to the dealer. for the 1/27/12 event, the vehicle stalled out in the passing lane and I had to make it to the right shoulder. the dealer did not determine the cause after an exhaustive diagnosis. it also included driving the vehicle over 400 miles, most of them at a high speed, in an attempt to duplicate the problem. it did stall-out once, and the vehicle restarted after 30 minutes. the second event was a merge from one interstate to another with the vehicle stopping on an exit ramp bridge leaving little room between the car and bridge wall on one side and the exit ramp on the other. this resulted in the recommendation to replace the two fuel pumps - which I have in my possession. I do want to point out that in both events we were in great fear for our safety. I assume this IS not a common problem, since there has been no recall of the fuel pumps. I did want to report it in case there IS an emerging problem. *tr

• Jun 6, 2011CT15,000 mi
  Service brakes, hydraulic
  Tl*the contact owns a 2007 jaguar x-type. The contact stated that when driving in reverse at low speeds she noticed that the brakes would squeak very loud. The vehicle was inspected by a dealer who advised her that they were unable to diagnose the failure. The problem continued to occur and when…

  Tl*the contact owns a 2007 jaguar x-type. The contact stated that when driving in reverse at low speeds she noticed that the brakes would squeak very loud. The vehicle was inspected by a dealer who advised her that they were unable to diagnose the failure. The problem continued to occur and when she notified them they advised her that it normal for jaguar brakes to make that squeaking noise. The vehicle was not repaired. The failure mileage was approximately 15,000.

• Aug 19, 2010NJ
  Power train › Driveline

  Power train, six months after purchasing my brand new 2007 jaguar x-type in october of 2006 the auto was put in the shop (dealer montclair jaguar)and they held it for 4 to 6 weeks to replace the power train. the bushings have also been problems from day one and the brakes squeak all of the time. *tr

• Feb 11, 2009MO32,390 mi
  Vehicle speed control
  Tl*the contact owns a 2007 jaguar x-type. the contact was driving when the vehicle accelerated unexpectedly. at the time of the failure, the rpm's dramatically increase, but the warning indicators were not illuminated on the instrument panel. the contact had to place the vehicle into neutral to…

  Tl*the contact owns a 2007 jaguar x-type. the contact was driving when the vehicle accelerated unexpectedly. at the time of the failure, the rpm's dramatically increase, but the warning indicators were not illuminated on the instrument panel. the contact had to place the vehicle into neutral to prevent it from moving. the risk of a serious crash was increased. the manufacturer stated that the cause of the failure was unknown and there was no current remedy. the failure and current mileages were 32,390. updated 3/19/09 *cn the incident also occurred while stopped with the brakes applied. Updated 03/26/09.*jb

• Sep 28, 2008VA
  Electronic stability control (esc) · Engine and engine cooling › Cooling system · Equipment · Fuel system, other · Power train › Driveline · Seats · Suspension · Unknown or other
  Transfer case burnout had internal manufacture defects. Temperature coolant sensor over heated and completely melted, causing car to overheat. Driverside door panel clips detoriated. Dimmer light knob had 2 replacements and continued to brake. Car went for servicing, car was fine before servicing…

  Transfer case burnout had internal manufacture defects. Temperature coolant sensor over heated and completely melted, causing car to overheat. Driverside door panel clips detoriated. Dimmer light knob had 2 replacements and continued to brake. Car went for servicing, car was fine before servicing, car came back from dealership with break pad and rotor problems. Dealership replaced original car break pads with faulty pads to damage rotors and have me as a customer pay for a service that IS not warranted. Car also came back from dealership with an engine tick and tire grinding sound that it never had, dealership service manager said it's normal to get out of engine inspection when these sounds are new sounds that had never existed. Gas cap filler came cracked at time of purchase, car was taken to dealership for that replacement, car was brand new with this defect existing at time of purchase. Car leather seats are deteriorating, fading, peeling, chipping and cracking. Passenger side visor snapped off. Driving traction stability light comes on and off with out being switched on. Car feels like it has no shocks, car rides over small rode bump and feels like it ran into a big whole in the rode, when pavement IS completely smooth, dealer says shocks are fine, but the car did not have this effect until it came out of service for the defective transfer case. *Tr

• Sep 28, 2008VA3,000 miCrash
  Steering · Tires
  I have had the car for only 19 months. Had all 4 tires blow out, replaced it in less then one year, then had two more replaced for thread issue. Due to the tires and alignment , had left fender incident and right fender incident. On the left incident was making a left turn on the highway when my…

  I have had the car for only 19 months. Had all 4 tires blow out, replaced it in less then one year, then had two more replaced for thread issue. Due to the tires and alignment , had left fender incident and right fender incident. On the left incident was making a left turn on the highway when my car started pushing me to the left, the other car saw me coming in to her when , I couldn't stop it from pushing it's self more to the left. I reported this to my insurance, but they told me there was nothing I could do. So I was blamed for this incident. After that I went to the dealer and they gave me an alignment. They told me there was nothing they could do for the tires and the incident that was caused. They told me there not responsible for the tires. The right fender incident was the same thing. The driver saw that I was making a right turn with my right blinker on, car started swerving more to the right and we both hit each other. Cops came and told us both that he wouldn't file it as an accident, that we both had to report it to our insurance. Both incidents were never posted as accidents. I have noticed that no one wants to help me. Not my insurance not the dealer. I have been so frustrated with this car , it's a 2007 car . I have filed a complaint against the dealer, but there telling me I need to be realistic, how more realistic can I get. I'm scared to drive this car, but I have no choice I need to get to work. *Tr

• Dec 21, 2007NY
  Power train · Power train › Axle assembly › Axle shaft › Seal · Power train › Driveline › Differential unit

  The whole rear end of the car fell on to the ground. *tr

• Apr 23, 2007FL5,040 mi
  Vehicle speed control › Cruise control
  TL* the contact owns a 2007 jaguar x-type. the cruise control automatically goes beyond the normal operating procedures as stated in the owner's manual. the contact attempted to adjust the control and it continued to malfunction. while driving 50 mph near another vehicle the cruise control speed…

  TL* the contact owns a 2007 jaguar x-type. the cruise control automatically goes beyond the normal operating procedures as stated in the owner's manual. the contact attempted to adjust the control and it continued to malfunction. while driving 50 mph near another vehicle the cruise control speed decreased, including when changing lanes and without warning, it increased. jaguar stated that this was an option for the vehicle, and they were unable to assist him with this concern. the manufacturer stated that he could have that option removed. the dealer advised the contact to file a complaint. the current and failure mileage were 5,040. *ak

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10231233Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
• 10231183This update contains a software update for the HD RADIO? module
• 10231178Software update 06
• 10229387Diagnostic Software Hardware
• 10228531DVD software update
• 10227618Diagnostic Concerns.
• 10226608Vehicle Communication Device fails to communicate
• 10226588Audio System Speaker Diagnosis
• 10212866Diagnostic Concerns.
• 10212857Mongoose Update.
• 10212856Mongoose Update
• 10212854Error during key programing
• 10212850Important firmware update required for the DA Dongle /DA-VINA.
• 10212848Fuel System Concerns.
• 10212845Attachment.
• 10212844Attachment.
• 10212843Attachment.
• 10212840Unable to access SDD after installation of DVD131.04.
• 10212838Image.
• 10212837Image.
• 10212824Fuel sender unit fault - incorrect diagnosis.
• 10212822Check customers phone compatibility using the Jaguar.
• 10146032A customer may report "Hood Open" message displays on IP with hood closed.
• 1014603118C - New face of InControl Touch Pro and 18C software improvements
• 10146030SIM card activation issues
• 10146029InControl Touch Pro phase 4 customer letter
• 10134968Jaguar Land Rover Shop Foreman Conference Call
• 10127619Presentation from Dealer Shop Foreman Conference Call
• 10097535"Issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as no fault found. Cause: incorrect diagnosis."
• 10097040"Help with diagnosing any issues / faults can be gained by phoning your jaguar technical helpline to help us with our analysis please ensure that you have the following information available before contacting jaguar cars: vin vehicle type and model date acm was fitted to the vehicle a concise description of the problem and its regularity of occurance the software level and build date cose of the acm fitted. Work performed on the vehicle to solve the problem to date IS this a problem seen immediately after installation IS it permanent how does the problem demonstrate itself what i-pod IS the customer using...etc many thanks for your help topix - ssm39290 - audio connectivity module (acm) page 1 of 1 http://"
• 10097035"Re-issued dec 2015. Please note that as yet jaguar vehicles with bulb failure monitoring systems for trailer light failure sensing are not compatible with trailer light boards that have led based illumination. As a result of this the led lighting on the trailer board may flicker during the sensing function. (This issues will also present itself if fitting led rear light clusters available in the aftermarket(non-jaguar approved accessory) based upon this we recommend that trailer light boards with standard incandescent bulbs only are fitted."
• 10096229"Issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. This diagnosis may be incorrect depending on the multimeter settings selected by the technician during measurement. Cause: the multi meter range maybe set at 'auto' and during a sweep of the sender from 50ohms to 998ohms the multi meter has to change its measurement range. For approximately 1 second, during the range switch over point, the multi meter display indicates an open circuit. This IS incorrectly being diagnosed as a sender fault"
• 10095863"Issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. Da j2534 software driver level V4.0 (must be updated to this level on all sdd machines that use this device) da app hub level V2.4.0 (must be updated to this level on all sdd machines that use this device) da firmware level V57. (Only needs to be updated once to each device, because this IS held on the device itself)"
• 10095852"Issue: jaguar land rover north america service diagnostics would like to make all sdd users aware of an emerging concern being tracked via the epqr system. Users report dvd133 IS unable to fully communicate with pcm on legacy jaguar vehicles, and regardless of pcm status icon displayed on network summary screen, sdd may not display dtcs from the pcm cause: this issue IS currently under investigation in the uk and will be addressed on a future sdd software update."
• 10079821Issue: a customer may raise a concern of their vehicle not passing state inspection in california and there IS no warning light or other suggestion of a fault.
• 10064951This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as n fault found. Cause: incorrect diagnosis."
• 10029248Jaguar: non compliance issues relating to on board diagnostic (obd) system function covering thermostat diagnostic, calibration verification, in use monitor performance ratio, and an emission issue relating to open loop smoothing have been identified.
• 10024830Power assist steering leak/heavy/noisy - diagnostic aid.
• 10022330Navigation gps icon drift.
• 10022328Dynamic stability control (dsc) lamp illuminated after cranking. Updated 4/28/08.

Every Jaguar X-Type model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.