2021 Keystone Montana

Recalls

2 recalls name the 2021 Keystone Montana. Newest first.

• Equipment › Appliance › Oven/stove/cooktop

  Mar 27, 2024NHTSA 24V23400010,894 vehicles

  Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

  Risk and remedy

  Risk

  A circuit board that overheats increases the risk of a fire.

  Remedy

  Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.

  Full recall details →

• Tires › Tread/belt

  Feb 2, 2022NHTSA 22V04800092 vehicles

  Keystone RV Company (Keystone) is recalling certain 2021-2022 Raptor and 2021 Montana vehicles equipped with certain Sailun tires, size 235/80R16G. Due to a manufacturing issue, the tires may experience a belt separation.

  Risk and remedy

  Risk

  Belt separation could lead to loss of vehicle control, increasing the risk of a crash.

  Remedy

  Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-420.

  Full recall details →

Owner complaints

What owners report most

1. Structure2
2. Equipment1
3. Unknown or other1

Latest complaints

• Mar 7, 2024CA
  Structure › Body
  This unit experienced frame flex or frame failure. This frame was constructed by Lippert and has failed causing broken welds, the body to shift and move causing visible stress cracks in the exterior of the body. The interior incident happened in December of 2022 and repairs were attempted in March…

  This unit experienced frame flex or frame failure. This frame was constructed by Lippert and has failed causing broken welds, the body to shift and move causing visible stress cracks in the exterior of the body. The interior incident happened in December of 2022 and repairs were attempted in March 2023 only to happen again. This has resulted in the trailer being unsafe to tow and could cause bodily injury to my family and others on the road.

• Jun 27, 2022NY
  Structure
  The contact owns a 2021 Keystone Montana. The contact stated while her husband was towing the RV at 60 MPH, a piece of the awning detached from the RV and was being dragged along the roadway. The driver was able to park on the side of the road to fully detach the awning piece completely. The…

  The contact owns a 2021 Keystone Montana. The contact stated while her husband was towing the RV at 60 MPH, a piece of the awning detached from the RV and was being dragged along the roadway. The driver was able to park on the side of the road to fully detach the awning piece completely. The contact took the RV to the local dealer, where it was diagnosed with needing the awning to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The VIN was not available.

• Jun 8, 2022FL
  Unknown or other

  There was a recall on a wiring harness underneath our slide, The mobile Tech that came out that supposedly fixed it did not did not they sliced open the underbelly and put it back together with duct tape. This is not safe to have and nobody is responding to fix it.

• Jun 30, 2021TX
  Equipment
  The contact owns a 2021 Ram 2500 used for hauling a 2021 Keystone Montana 295 RL. The contact received notification of NHTSA Campaign Number: 21V368000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable…

  The contact owns a 2021 Ram 2500 used for hauling a 2021 Keystone Montana 295 RL. The contact received notification of NHTSA Campaign Number: 21V368000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was informed that the technician would be available in a month and a half to perform the recall repair. The RV was not repaired. The contact had not experienced a failure. The manufacturer was notified of the failure however no further assistance was taken. Parts Distribution Disconnect.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10248985Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
• 10245576It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
• 10237371Revised repair instructions for KSB-221025 - This process describes how to inspect and add an End of Line Resistor (EOL) to the In-Command system that may be exhibiting erratic readings on HVAC and/or lose communication with components. It has been determined the vehicles in this KSB population may have been manufactured without the EOL resistor in the Gateway located in the Roof A/C.
• 10209261It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
• 10187511This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
• 10187442This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Inspection information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this inspection is covered by warranty. Not every unit requires a repair. This process describes the inspection of sidewall cracks and separation forward of the front slideouts to determine if there is a defect and what repair may need to be performed.
• 10187441This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. Not every unit listed requires a repair. Please read through the instructions start to finish before attempting the repair. This process describes the safe and proper procedure to repair any unit which experiences a crack at the bottom corner of a slideout at the gooseneck of a 5th wheel, opening the side wall to repair broken tube welds and add reinforcement. This technical service bulletin explains how to perform the repair. Please note: A sublet will be required for aluminum welding if you do not have that capability.

Every Keystone Montana model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.