2023 Keystone Montana
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Montana › 2023
These records cover every 2023 Keystone Montana. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2023 Keystone Montana. Newest first.
Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk and remedy
Risk
A circuit board that overheats increases the risk of a fire.
Remedy
Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Owner complaints
6 complaints
What owners report most
Latest complaints
- Structure › Body
Welds all over the structure continue to break. Multiple cross member welds have failed. Multiple wall stud welds have broken Multiple floor joist welds have broken.
- Structure › Body · Unknown or other
The frame of the trailer is failing under normal use. After owning the trailer only 3 months we found a broken cross member. It was welded and reinforced under the direction of Keystone. 15 months later we now have 2 more broken cross members as well as several broken welds at the front of the trailer. This is now the second Montana 5th wheel that we have owned with this failure in 2 years.
- Tires
After a 170 mile trip in roughly 50F temperatures, I pulled into my destination and noticed 1 tire was rounded across the tread instead of flat. After closer inspection it is clear the tread is separating from the tire and the steel belt is visible. The tire was probably only minutes from…
After a 170 mile trip in roughly 50F temperatures, I pulled into my destination and noticed 1 tire was rounded across the tread instead of flat. After closer inspection it is clear the tread is separating from the tire and the steel belt is visible. The tire was probably only minutes from completely blowing out. TPMS did not indicate any abnormal pressure or temperature for any tires, and the tire looked fine prior to leaving for this trip. This is the second set of Ranier tires that I have had that have blown out unexpectedly
- Structure › Body
While doing a routine cleaning of the unit, I noticed a nut that was clearly loose. This is a nut that holds the main wall structure to the frame. After further inspection I determined that about 90% of the nuts were not tightened to the proper torque. Some were more than 2 full turns from snug as seen in the pictures. Without these nuts being secure it compromises the entire structure of the vehicle.
- Electrical system
It was recently discovered that a bundle of wires are routed through a steel pipe with no protection on the ends. In building construction this method of wiring would be a gross code violation and safety hazard. In a mobile application, the risk is compounded due to the movement
- Electrical system · Structure › Body
After only about 2000 miles of driving, it was discovered that a main cross member had broken loose from the frame rails. These cross members help maintain the structural integrity of the trailer. Had this problem gone unchecked, it could have resulted in the trailer falling apart on the road. A certified welder has reinforced the connection and pictures have been sent to the manufacturer.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248985Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
- 10245576It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
- 10237371Revised repair instructions for KSB-221025 - This process describes how to inspect and add an End of Line Resistor (EOL) to the In-Command system that may be exhibiting erratic readings on HVAC and/or lose communication with components. It has been determined the vehicles in this KSB population may have been manufactured without the EOL resistor in the Gateway located in the Roof A/C.
Every Keystone Montana model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.