2022 KIA Carnival
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › KIA › Carnival › 2022
These records cover every 2022 KIA Carnival. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2022 KIA Carnival. Newest first.
Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Risk and remedy
Risk
A fuel leak increases the risk of a fire.
Remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Risk and remedy
Risk
A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Risk and remedy
Risk
A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
Remedy
Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.
Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk and remedy
Risk
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will inspect and verify whether the vehicle is equipped with a Genuine Kia accessory trailer tow hitch assembly. If equipped, dealers will install a new fuse and wire extension kit. Repairs will be performed free of charge. Owner notification letters were mailed May 16, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC265.
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.
Risk and remedy
Risk
A power sliding door that fails to latch may open while moving, increasing the risk of injury.
Remedy
Dealers will replace the passenger-side power sliding door release actuator's drum and holder inside the remote controller assembly, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC221.
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The plastic fuel rail tube may have been damaged.
Risk and remedy
Risk
A damaged fuel rail tube may leak fuel, increasing the risk of a fire.
Remedy
Kia will notify owners, and dealers will inspect, and if necessary, replace the multi-port injection fuel rail, free of charge. The recall began April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC211.
Owner complaints
136 complaints4 involved a crash34 injuries
What owners report most
Latest complaints
- Unknown or other
On June 20, 2026, the instrument cluster in my 2022 Kia Carnival became completely inoperative. The failure prevents me from viewing vehicle speed, fuel level, gear position, warning indicators, mileage, and other information normally displayed by the cluster. Because the cluster is the driver's…
On June 20, 2026, the instrument cluster in my 2022 Kia Carnival became completely inoperative. The failure prevents me from viewing vehicle speed, fuel level, gear position, warning indicators, mileage, and other information normally displayed by the cluster. Because the cluster is the driver's primary source for operating and warning information, I believe the complete loss of the display creates a safety risk while driving. An authorized Kia dealership confirmed the failure on August 17, 2026. The dealer documented the complaint as “cluster inop” and “unable to get miles.” The technician found no diagnostic trouble codes and checked the fuse, wiring harness, and connectors, all of which were documented as OK. The dealership concluded: “CLUSTER INTERNAL ISSUE. REC REPLACE CLUSTER.” The dealer recommended replacement and programming of the complete instrument cluster at a customer-pay cost of $9,783.40. Kia has been notified. Customer Care twice declined assistance based on the vehicle being outside warranty. My concern is that this has been treated only as a warranty matter rather than evaluated as a potential safety-related defect. The precise internal cause is UNKNOWN. The cluster has not been disassembled or subjected to engineering analysis. It has not yet been replaced and remains available for inspection upon request. I request that NHTSA review this failure with any similar complaints, manufacturer communications, warranty claims, field reports, Techline cases, or failed-component data involving 2022 Kia Carnival instrument clusters to determine whether a broader safety-related defect pattern exists. Prior warning lamps, messages, or symptoms before complete failure: UNKNOWN.
- Electrical system · Structure › Body
The power sliding door actuator motor drive cables on my 2022 Kia Carnival snapped on both the passenger and driver sides. The doors are stuck shut, even in manual mode, creating a safety hazard for passengers since the only way to exit in an accident would be through the rear hatch or the front…
The power sliding door actuator motor drive cables on my 2022 Kia Carnival snapped on both the passenger and driver sides. The doors are stuck shut, even in manual mode, creating a safety hazard for passengers since the only way to exit in an accident would be through the rear hatch or the front doors. The Kia dealer said they couldn’t open the doors without removing the interior sliding door panels, which would require damaging them because the doors are stuck shut. There were no warning signs before either cable broke. I have also researched online and it seems many Kia Carnival Owners are having the same sort of issue.
- Structure › Body
The rear latch on both sliding doors rusts and the buildup prevents the door from closing eventually because the latch mechanism stays up. There is a video on this from a Kia master tech.
- Unknown or other
The power sliding door on my Kia Carnival has repeatedly failed to reopen when an occupant was caught in the doorway. On multiple occasions, my young child has become trapped by the sliding door after it began closing. Instead of consistently detecting the obstruction and reversing as expected, the…
The power sliding door on my Kia Carnival has repeatedly failed to reopen when an occupant was caught in the doorway. On multiple occasions, my young child has become trapped by the sliding door after it began closing. Instead of consistently detecting the obstruction and reversing as expected, the door continued to close and pinned my child until an adult intervened. This creates a serious safety hazard because children can become trapped or injured by the power sliding door. The issue has happened several times, making me concerned that the anti-pinch/obstacle detection system is not functioning properly or consistently. The problem appears intermittent but has occurred often enough that I no longer trust the safety feature. The vehicle is available for inspection upon request. I am submitting this complaint because I believe this is a widespread safety defect affecting Kia Carnival sliding doors and understand other owners have reported similar incidents. I am concerned that a child could suffer a serious injury if this defect is not addressed.
- Latches/locks/linkages · Structure
The contact owns a 2022 Kia Carnival. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 21V908000 (Latches/Locks/Linkages, Structure); however, the failure persisted. The contact stated that the rear passenger’s side power sliding door failed to latch…
The contact owns a 2022 Kia Carnival. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 21V908000 (Latches/Locks/Linkages, Structure); however, the failure persisted. The contact stated that the rear passenger’s side power sliding door failed to latch securely. The contact used force while pushing the rear passenger’s side sliding door from the outside to latch the sliding door properly. The dealer was made aware of the failure and informed the contact that it was unrelated to the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
- Fuel/propulsion system
SC368 CROSS OVER FUEL PIPE recall incomplete by kia of des moines
- Fuel/propulsion system
I am writing to formally complain about the delay in repairing my vehicle under an active recall involving the fuel system/crossover fuel pump. I have been informed that the required part is on backorder and that the repair may not be available until the end of July. My concern is that I am…
I am writing to formally complain about the delay in repairing my vehicle under an active recall involving the fuel system/crossover fuel pump. I have been informed that the required part is on backorder and that the repair may not be available until the end of July. My concern is that I am experiencing strong fuel fumes in and around the vehicle. The odor is severe enough that it is causing headaches, and I do not feel it is safe for me or my children to ride in the vehicle. Given that this recall involves a fuel-related component, I am extremely concerned about both the health effects of continued exposure to the fumes and the potential risk of fire. At this time, I do not believe the vehicle is safe to operate. I am requesting that Kia provide an immediate solution, including one or more of the following: A loaner vehicle until the recall repair can be completed; Rental vehicle reimbursement; Expedited repair assistance; or Any other reasonable accommodation that ensures my family's safety.
- Fuel/propulsion system
Fuel leak at pipe connection between the fuel pipe and fuel rail. Nuts securing the high-pressure crossover fuel pipe to the fuel rail loosened, leaking raw fuel, leading to risk of fire. This has been reported and confirmed by Ron Bouchard Kia, of Lancaster, MA, USA. It is a part of Kia…
Fuel leak at pipe connection between the fuel pipe and fuel rail. Nuts securing the high-pressure crossover fuel pipe to the fuel rail loosened, leaking raw fuel, leading to risk of fire. This has been reported and confirmed by Ron Bouchard Kia, of Lancaster, MA, USA. It is a part of Kia Recall SC368 (NHTSA ID: 26V232). We noticed the vehicle was leaking a substance in April 2025. After receiving recall notice in April 2026, we brought the vehicle in to be check on XXX. We were informed on XXX by phone that our vehicle was affected and fell under this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Service brakes
My 2022 Kia Carnival, approximately 80,000 miles, had intermittent dashboard warning lights and grinding brake noise for a few weeks. I brought the vehicle to Tasca Kia White Plains first time on 4/14/26 then again on 5/8/26. The dealership initially could not reproduce the issue, then later…
My 2022 Kia Carnival, approximately 80,000 miles, had intermittent dashboard warning lights and grinding brake noise for a few weeks. I brought the vehicle to Tasca Kia White Plains first time on 4/14/26 then again on 5/8/26. The dealership initially could not reproduce the issue, then later suspected an ABS sensor issue and ordered the part. On 5/12/26, before the repair was completed, I was driving downhill with my children in the vehicle when the brakes failed to respond properly. I had to steer off the roadway and go over rocks/boulders to stop the vehicle. At that time, the brakes would not respond normally, and I could not immediately shift the vehicle into Park. Police and towing services were involved. The dealership later replaced an ABS sensor. However, when I reviewed the codes with the service manager, I was told the ABS sensor code did not appear on the date of the brake incident. I was also told that an ABS sensor failure itself would not typically cause hydraulic brake failure. I am concerned that the sensor replacement does not explain the brake failure and that this may involve a brake/ABS/electronic stability control safety issue.
- Fuel system, gasoline
The contact owns a 2022 Kia Carnival. The contact received notification of NHTSA Campaign Number: 26V320000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Engine · Fuel/propulsion system · Power train
Engine light turns on every couple months. The Kia either stops accelerating and goes into “limp mode” or gives code for misfiring cylinders. Took to dealership several times, they did nothing but reset battery so light goes off. Unsafe when driving my family around and has turned into an unreliable vehicle. SO frustrating for a new vehicle to have these issues.
- Unknown or other
I am submitting this complaint regarding the failure of the Kia Connect telematics system and the cessation of critical navigation support for my vehicle. Despite opening a formal support case with Kia (Ticket #25923650), the following issues remain unresolved: Loss of Trip History (Since January…
I am submitting this complaint regarding the failure of the Kia Connect telematics system and the cessation of critical navigation support for my vehicle. Despite opening a formal support case with Kia (Ticket #25923650), the following issues remain unresolved: Loss of Trip History (Since January 2026): The Trip History feature within the Kia Connect suite has been completely non-functional since January 2026. This prevents the tracking of vehicle usage, mileage, and driving behavior data, which are core features of the paid subscription service. Failure of Connected Routing & Software Obsolescence: The "Connected Routing" feature is no longer operational. Kia support has stated this is due to the vehicle requiring a navigation update; however, Kia has ceased providing all navigation and software updates for this model as of April 2025. Safety Concern: The lack of software support and the failure of "Connected Routing" forces the vehicle to rely on navigation data that is nearly a year out of date. This creates a safety risk when the vehicle provides incorrect guidance on one-way streets, closed roads, or altered traffic patterns. Furthermore, the persistent failure of these telematics services raises serious concerns about the reliability of the vehicle's emergency communication systems, such as Automatic Collision Notification and the SOS Emergency Assistance button, which utilize the same underlying cellular module and software framework. Corrective Action Requested: I am seeking a mandatory software update from Kia that restores full functionality to the Kia Connect suite (specifically Trip History and Connected Routing) or a final navigation map update to ensure the vehicle’s guidance systems remain safe and accurate for the remainder of the service's lifecycle.
- Electrical system · Engine · Fuel/propulsion system
My engine smells like fire and fuel my can will not start or do anything. There was smoke coming out of it. The van has had several issues since buying it. Now it’s completely disabled I heard a popping noise as I was driving and then it died and has not started since.
- Unknown or other
The driver side passenger door will open by itself when the key fob is near. Today it injured me while pumping gas and almost knocked the gas tank door off and gas pump out. I locked my vehicle to go inside to pay for gas. When I came back to my car to open the gas tank door and inserted the gas…
The driver side passenger door will open by itself when the key fob is near. Today it injured me while pumping gas and almost knocked the gas tank door off and gas pump out. I locked my vehicle to go inside to pay for gas. When I came back to my car to open the gas tank door and inserted the gas pump, the sliding door opened and smashed my wrist in between it and the gas tank cover door. It almost knocked the tank door off but I was able to keep fighting it and pushing it back and it closed. I have deep indents in my wrist and it scuffed the gas tank cover. The sliding doors do not stop when someone is going in or out. It is a safety hazard and should function like a garage door. Stop when it senses something there. I almost lost my wrist today!!!
- Engine · Fuel/propulsion system · Unknown or other
I am unsure as for what is wrong with my car the dealership keeps saying its running rich and there is a recall on several 2022 Kia Carnivals that say it could be a faulty fuel rail tube. They have also said my map sensor is failing. My check engine light appeared a few days ago and has since been…
I am unsure as for what is wrong with my car the dealership keeps saying its running rich and there is a recall on several 2022 Kia Carnivals that say it could be a faulty fuel rail tube. They have also said my map sensor is failing. My check engine light appeared a few days ago and has since been cleared and hasn't came back on, however it is just a matter of time. My children ride in this car as it is my daily driver and I have extremely head headaches. The dealership inspected the car and stated it did not smell like fuel however it definitely does.
- Electrical system · Fuel/propulsion system · Unknown or other
Fuel door will not open, there is no manual override, vehicle cannot be refueled and since there is no emergency release it caused me to be stranded at a gas station at night with my 4 kids which is a huge safety concern and should be taken seriously as this is a safety and drivability issue that I should not be held responsible to pay for when it is at no fault to me it is a design/system failure.
- Electrical system
The dealer is attempting to classify the torn rubber and pulled-out wiring as “non-recall wear and tear,” but the damage is a direct result of: a latch that sticks, a door that does not close smoothly, a malfunctioning power sliding mechanism, and the repeated force required to compensate for the…
The dealer is attempting to classify the torn rubber and pulled-out wiring as “non-recall wear and tear,” but the damage is a direct result of: a latch that sticks, a door that does not close smoothly, a malfunctioning power sliding mechanism, and the repeated force required to compensate for the defect. Under recall law, when an unresolved defect causes additional damage, the owner cannot be held financially responsible for the resulting deterioration. This is a mechanical consequence of a defect, not a cosmetic issue.
- Structure › Body · Unknown or other
Vehicle: 2022 Kia Carnival Component: Liftgate — right-side support/strut (shoulder) failure Safety Issue: The right-hand side trunk strut/support has completely broken, causing the liftgate to drop unexpectedly. The trunk will not stay open and can fall abruptly during use. This creates a…
Vehicle: 2022 Kia Carnival Component: Liftgate — right-side support/strut (shoulder) failure Safety Issue: The right-hand side trunk strut/support has completely broken, causing the liftgate to drop unexpectedly. The trunk will not stay open and can fall abruptly during use. This creates a significant safety hazard for adults and children standing underneath, and while loading/unloading cargo. There was no prior warning or misuse. The failure is structural and sudden. Resulting Risk: Risk of head/neck injury, especially for children or anyone attempting to open or hold the liftgate. The sudden drop makes the rear of the vehicle unsafe to use. Request: Investigation into whether this is a defect affecting other 2022 Kia Carnival vehicles.
- Fuel/propulsion system
In October 23, 2025 I started to notice a fuel smell while I was driving the vehicle. The smell of fuel seemed more strong while I had the air conditioning running.I would shut off the AC and put the windows down. There was no leaks of fuel on the ground or close to the motor. No check engine light…
In October 23, 2025 I started to notice a fuel smell while I was driving the vehicle. The smell of fuel seemed more strong while I had the air conditioning running.I would shut off the AC and put the windows down. There was no leaks of fuel on the ground or close to the motor. No check engine light or messages was displayed on dash at anytime. My concern was that I’m constantly driving my small children in car seats to and from school, sports, and appointments the smell the fumes will cause headaches or worse car will catch fire were we would need to make a fast exit out the vehicle. So I made an appointment with Kia of Stockton and they scheduled me for 10/29/26 at 9:30am. Kia first diagnosis was undetermined and charged me another $315 just to keep diagnosing on top of there first fee of $315. Kia discovered after removing the foam that protects the fuel rail the leak was coming from fuel injectors and fuel rail. Fuel injector leaking where injector inserts into rail. Repair was needed due to failure of fuel rail housing not sealing properly. Kia also replaced associated components with the fuel rail clips, bolts, flanges, high pressure sensor, foam, and injector wire harness. According to Kia there tech found short in the injector harness.
- Seats
Frame of drivers side seat broke in half. I weigh under. 200 pounds and am the primary driver of the car
- Electrical system
I went to use my vehicle horn when another driver pulled out in front of me and the sound was way off...it sounded like a clown horn. I subsequently took to the Kia dealer where they diagnosed that one of the horns failed and it was replaced under an extended warranty with a deductible payment.…
I went to use my vehicle horn when another driver pulled out in front of me and the sound was way off...it sounded like a clown horn. I subsequently took to the Kia dealer where they diagnosed that one of the horns failed and it was replaced under an extended warranty with a deductible payment. The failure of the horn compromised my safety and the other driver's as the other driver may not have heard my warning that my vehicle was where it was. There was no warning that the horn failed until I went to use it.
- Unknown or other
Left sliding door window (Drivers side) exploded while driving down the highway. Nobody was around us on a sunday afternoon at [XXX]. [XXX] We were on a flat road so no tension. There is no reason for it to have shattered (my daughter was sleeping laid back in the seat) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Fuel/propulsion system · Power train
Dealer says recall sc211 doesn’t apply to this vehicle, however CEL is displaying (once again) with DTC “P0191 Fuel Rail Pressure Sensor Range/Performance”. Kia dealer has does minimal investigation/diagnosis with no resolution.
- Structure › Body
The Kia Carnival was parked a slight decline and when the button to close the passenger sliding door the door closed rapidly like a guillotine. Thankfully no children or body part were in the path of the door because it would have severely damaged them. After it closed rapidly the door was unable…
The Kia Carnival was parked a slight decline and when the button to close the passenger sliding door the door closed rapidly like a guillotine. Thankfully no children or body part were in the path of the door because it would have severely damaged them. After it closed rapidly the door was unable to be opened. The dealership is still working on the Carnival and it has been over 3 weeks and they said they have never seen anything like this since it tore off a bolt in the body frame and caused damage to the body frame and they were unable to open it. Still don't have a timeline for repair. Also concerned it may happen to the other side and the safety issues around it.
- Power train · Vehicle speed control
When traveling on the highway, the vehicle would not shift into a higher gear limiting the control of the vehicle to accelerate to the flow of traffic. The transmission would not shift for approximately 1/4 of a mile and was stuck at a max speed of ~35 mph and it would not accelerate. This loss of…
When traveling on the highway, the vehicle would not shift into a higher gear limiting the control of the vehicle to accelerate to the flow of traffic. The transmission would not shift for approximately 1/4 of a mile and was stuck at a max speed of ~35 mph and it would not accelerate. This loss of control almost caused an accident and put my family and self at extreme risk. Eventually the vehicle did finally shift gears allowing us to accelerate with the flow of traffic (60mph) This issue with a delay in shifting gears has intermittently happened on prior occasion when accelerating from a full stop, however, this was the first time it happened at an accelerated speed. The vehicle is not safe to operate and was towed to a service center; however, the issue is intermittent and not easily reproducible -- making it even more dangerous as you do not know when it will happen next.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Power Sliding Door Auto Reverse Failure
On April 10, 2022, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 5 consumer complaints alleging the Power Sliding Doors (PSD) auto-reverse function failed to work properly in the model year (MY) 2022 Kia Carnival minivan vehicles.At that time, ODI was aware of 3…
On April 10, 2022, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 5 consumer complaints alleging the Power Sliding Doors (PSD) auto-reverse function failed to work properly in the model year (MY) 2022 Kia Carnival minivan vehicles.At that time, ODI was aware of 3 complaints alleging injuries to consumer?s arm, hand or shoulder caused by the closing PSD.Additionally, consumers alleged being trapped against the closing door while it was traversing in the closing direction.The initial complaints also alleged excessive force is needed to reverse the direction of the closing door.At this time, ODI is aware of 26 complaints and 11 injuries on the MY 2022 Carnival vehicles.In its August 2022 responses to ODI's Information Request on the PE, Kia provided 36 customer complaints, 21 field reports, and 5 related warranty claims.Kia also provided ODI with 21 reports of alleged injuries, however, Kia stated that it was able to confirm only 9 injuries.Typically, these injuries are attributed to fingers and arms.The Kia Carnival automatic stop and reversal system is designed to automatically reverse the direction of the closing PSD if it meets resistance from an object or person.It relies on resistance sensing technology which requires a minimum input force or pressure to trigger activation.The primary sensing components used to regulate the auto-reverse system activation are the anti-pinch sensor and the PSD motor torque systems.Following several discussions with ODI during this investigation, on March 31, 2023, Kia filed a safety recall (NHTSA No. 23V-236) of 51,568 MY 2022 and 2023 Kia Carnival vehicles (produced through February 22, 2023) to reduce the risk of injury from the closing PSD.The remedy will be to reprogram the PSD control module with an updated software that provides two warning chimes when the door begins to close or open (to alert the vehicle users the door is about to move).Also, the updated software will change the door speed to move more slowly as the door approaches its latching point.In view of the recall action being taken by Kia, ODI is closing this PE.The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11423165, 11442133, 11447955, 11448290, 11450964, 11458125, 11461462, 11466619, 11466623, 11468938, 11469661, 11471224, 11471232, 11472272, 11487649, 11487671, 11489378, 11489577, 11491053, 11498214, 11501337, 11507176, 11507880, 11509037, 11512506, and 11516428.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010698TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu screen.
- 11005368TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles. The affected vehicles may experience Apple CarPlay/Android Auto phone projection connectivity-related concerns.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 11000141TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: LAMBDA-III 3.5L GDI ENGINE DTC P00B7 ECM LOGIC IMPROVEMENT (SC290) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2022-2024MY Carnival (KA4) vehicles produced from January 4, 2021 through November 6, 2023. The subject vehicles may have engine calibrations that were not optimized for emissions standards under certain specific conditions, which may cause the vehicle to release air pollution which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC P00B7.
- 11000135VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC290) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.
- 10254429VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC290.
- 10254428Sc290_stkr: voluntary emissions service campaign completion label/sticker
- 10254427Sc290_poc: proof of correction card
- 10254426VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (SC290) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2022-2024 MY Kia Carnival vehicles equipped with Lambda 3.5L engines manufactured from January 4, 2021 to November 6, 2023 to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.
- 10254425VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC290) - This document is the announcement to the dealer principals that Kia is conducting g a Voluntary Emissions Service Campaign on certain 2022-2024 MY Kia Carnival vehicles equipped with Lambda 3.5L engines manufactured from January 4, 2021 to November 6, 2023 to improve the emissions logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.
- 10253811TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5W SOFTWARE UPDATE (SA569) - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.
- 10252112TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ECM LOGIC UPDATE FOR DTC P2118 AND THROTTLE BODY FREEZING (SA514) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2022-2024MY Carnival (KA4) vehicles produced from January 4, 2021 through November 6, 2023, which may exhibit an MIL "ON" with DTC P2118. The throttle body plate may freeze after a cold soak in very cold temperatures, possibly causing the vehicle to go into "limp-home" mode. Once the vehicle is warmed up, the throttle body performs normally.
- 10250785TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ECM LOGIC UPDATE FOR DTC P2118 AND THROTTLE BODY FREEZING (SA514) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2022-2024MY Carnival (KA4) vehicles produced from January 4, 2021 through October 26, 2022, which may exhibit an MIL "ON" with DTC P2118. The throttle body plate may freeze after a cold soak in very cold temperatures, possibly causing the vehicle to go into "limp-home" mode. Once the vehicle is warmed up, the throttle body performs normally.
- 10250517TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- 10244293PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). Customers receiving this letter have already had this product improvement campaign performed. Since then, there have been additional improvements to the mounting bolts used for the installation of the steel reinforcement plates. Kia is requesting that customers contact an authorized Kia dealer to replace the four (4) subject mounting bolts with improved ones.
- 10244288PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024MY Carnival (KA4) vehicles (excluding SX-Prestige with the second-row lounge seats) produced from January 4, 2021 through August 21, 2023. This campaign is to reinforce the mounting points of the 2nd-row seat to the floor and minimize potential seat rail detachment, should a certain rare crash event occur.
- 10243928TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
- 10242982This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- 10242577Product improvement campaign: installation of steel reinforcement plates for 2ND row seat outer rails (pi2301) - pi2301 temporarily on hold pending updated parts.
- 10242233PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. Kia is requesting that customers wait until after the first week of October before contacting an authorized Kia dealer to schedule a service appointment for this Product Improvement Campaign to be performed.
- 10242232PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued to Kia dealers in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. Since the remedy is not going to be available during this period, Kia is requesting that customers wait until after the first week of October before contacting an authorized Kia dealer to schedule a service appointment for this Product Improvement Campaign to be performed.
- 10242231PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the Dealer Principals that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued to Kia dealers in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. Since the remedy is not going to be available during this period, Kia is requesting that customers wait until after the first week of October before contacting an authorized Kia dealer to schedule a service appointment for this Product Improvement Campaign to be performed.
- 10241848TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using the applicable USB Flash Drive A or B for the applicable vehicle.
- 10240749PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - This bulletin provides information to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024MY Carnival (KA4) LX/LXS/EX/SX vehicles (without relaxation/power seat feature) produced from January 4, 2021 through August 9, 2023. This campaign is to reinforce the mounting points of the 2nd-row seat to the floor and minimize potential seat rail detachment, should a certain rare crash event occur.
- 10240748PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting an important Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival LX/LXS/EX/SX vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige).
- 10240747PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign (PI2301).
- 10240746PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting an important Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival LX/LXS/EX/SX vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige).
- 10240745PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting an important Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival LX/LXS/EX/SX vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige).
- 10240316TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DA 2.0V SOFTWARE UPDATE FOR WIRELESS APPLE CARPLAY FUNCTION (SA492) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the Display Audio 2.0V software for the wireless Apple CarPlay function on the 2022MY models listed below that may exhibit disconnection of wireless phone projection due to interference from wireless signals in certain areas.
- 10235104PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
- 10230485TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0W SOFTWARE UPDATE FOR Wi-Fi FUNCTIONALITY (SA504) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the AVN 5 Wide software to improve Wi-Fi functionality on some 2022MY Carnival (KA4) vehicles, produced from January 19, 2021 through October 29, 2021, which have no Wi-Fi Hotspot capability through the head unit.
- 10227838TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ECM LOGIC UPDATE FOR DTC P2118 AND THROTTLE BODY FREEZING (SA514) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2022-2023MY Carnival (KA4) vehicles produced from January 4, 2021 through October 26, 2022, which may exhibit an MIL 'ON' with DTC P2118. The throttle body plate may freeze after a cold soak in very cold temperatures, possibly causing the vehicle to go into 'limp-home' mode. Once the vehicle is warmed up, the throttle body performs normally.
- 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
- 10225561TECHNICAL SERVICE BULLETIN: LOW PITCH & HIGH PITCH HORN REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace both the low and high pitch horns on some 2022-2023MY Carnival (KA4) vehicles produced from January 4, 2021 through May 2, 2022, which may exhibit an inoperative low or high pitch horn.
- 10224806TECHNICAL SERVICE BULLETIN: AVN 5.0W SOFTWARE UPDATE FOR NETFLIX & Wi-Fi HOTSPOT FUNCTIONS ON RSE - This bulletin provides information to update the AVN 5 Wide software to improve Netflix and Wi-Fi functionality on some 2022-2023MY Carnival (KA4) vehicles, produced from January 4, 2021 through August 12, 2022, which may have issues with Netflix not working or Wi-Fi Hotspot not connecting on the Rear Seat Entertainment (RSE) system.
- 10220346TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.
- 10219046TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0W SOFTWARE UPDATE FOR Wi-Fi FUNCTIONALITY (SA504) - This bulletin provides information to update the AVN 5 Wide software to improve Wi-Fi functionality on some 2022MY Carnival (KA4) vehicles, produced from January 19, 2021 through October 29, 2021, which have no Wi-Fi Hotspot capability through the head unit.
- 10218933TECHNICAL SERVICE BULLETIN: CYLINDER IMBALANCE DTC P219XXOO INSPECTION AND INJECTOR REPLACEMENT - This bulletin provides information regarding cylinder air-fuel ratio imbalance DTC P219XX00 stored in ECU on some 2022MY Carnival (KA4) vehicles with Lambda III 3.5L GDI engine, produced from January 26, 2021 through November 10, 2021, which may exhibit reduced power when accelerating from a stop or while driving and MIL ON with one or more of the following DTC(s): - P219C00 - Cylinder #1 Air-Fuel Ratio Imbalance - P219D00 - Cylinder #2 Air-Fuel Ratio Imbalance - P219E00 - Cylinder #3 Air-Fuel Ratio Imbalance - P219F00 - Cylinder #4 Air-Fuel Ratio Imbalance - P21A000 - Cylinder #5 Air-Fuel Ratio Imbalance - P21A100 - Cylinder #6 Air-Fuel Ratio Imbalance If one or more of the listed DTCs are present for any cylinder, then one or more high-pressure injectors (1) and clip (2) may require replacement if DTC is stored. In addition, replacement of the high-pressure fuel pipe (3) and cross-over pipe (4) will need to be replaced.
- 10217892TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."
- 10217891PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on all 21MY~ models equipped with this feature. This system is designed to help prevent a rear passenger from being left inside the vehicle when exiting. The "Check Rear Seats" message will display on the cluster when driver opens the front door, if during vehicle operation the rear doors (one or both) were opened and closed.
Every KIA Carnival model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.