2026 KIA Carnival
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › KIA › Carnival › 2026
These records cover every 2026 KIA Carnival. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2026 KIA Carnival. Newest first.
Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Risk and remedy
Risk
A fuel leak increases the risk of a fire.
Remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Owner complaints
30 complaints3 involved a crash5 injuries
What owners report most
Latest complaints
- Power train · Unknown or other
I have taken my car 3 times to 3 different Kia dealerships for this issue. First on 9/13/2026, then 10/13/2026 and on 10/26/2026. While driving at highway speed my vehicle suddenly begins to loose power and the check engine light comes on. This is dangerous for myself as well as other drivers.
- Seats
Subject: Formal Consumer Complaint: Alleged False Representation of Completed Vehicle Safety Repair I am filing a formal consumer protection complaint regarding a XXX Kia dealership's representation that a safety-related repair was completed on my vehicle. Vehicle: 2026 Kia Carnival SX VIN: [XXX]…
Subject: Formal Consumer Complaint: Alleged False Representation of Completed Vehicle Safety Repair I am filing a formal consumer protection complaint regarding a XXX Kia dealership's representation that a safety-related repair was completed on my vehicle. Vehicle: 2026 Kia Carnival SX VIN: [XXX] The dealership represented that a safety-related repair had been completed. However, information subsequently obtained from another dealership raised concerns that the original repair was not actually performed as represented. I believe this discrepancy warrants investigation because it involves the accuracy of dealership service records, potentially misleading representations to a consumer, and possible vehicle safety implications. I request that the XXX Attorney General's Office investigate whether the dealership engaged in deceptive or unfair business practices, including whether service documentation inaccurately represented work as completed. I can provide supporting repair orders, dealership communications, and documentation of the conflicting repair information. I am also pursuing a separate XXX Lemon Law matter involving this vehicle. This complaint specifically concerns the dealership's representations about the safety repair. I request written acknowledgment of this complaint and referral to the appropriate enforcement agency if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Unknown or other
Child's arm was crushed in the sliding door when it failed to properly stop due to the sensor failing.
- Fuel/propulsion system · Unknown or other
Driving ar 75mph my car began to decelerate. Depressing the accelerator only made the engine rev loudly but speed continued to drop. This is a significant safety risk. There was a check engine light and message to take the car to a Kia dealer. The car was towed to a dealer. The dealer was able…
Driving ar 75mph my car began to decelerate. Depressing the accelerator only made the engine rev loudly but speed continued to drop. This is a significant safety risk. There was a check engine light and message to take the car to a Kia dealer. The car was towed to a dealer. The dealer was able to reproduce the condition. The dealer replaced 24356 2M000-solenoid-cvvt (valve timing control solenoid). On the way home from this dealer the problem reoccurred. First incident on 9/13/26. Vehicle retrieved from dealer and reoccurring problem on 10/9/2026.
- Lane departure › Assist · Unknown or other
The alert “consider taking a break” with the coffee cup symbol won’t stop going off. It goes off when I first start driving, it goes off every other minute sometimes, it does off for no reason all the time. It is so distracting. Today it was rainy and I’m sure is one reason it kept going off. It…
The alert “consider taking a break” with the coffee cup symbol won’t stop going off. It goes off when I first start driving, it goes off every other minute sometimes, it does off for no reason all the time. It is so distracting. Today it was rainy and I’m sure is one reason it kept going off. It was also garbage day and someone put their garbage can on the road right on the line. The alert had gone off 15 times within my 20 minute drive after school drop off. It was making me angry and was super distracting. I was looking at the screen instead of the road as it started beeping again and didn’t see the garbage can. It smacked my side view mirror into the passenger window and shattered it completely. A minor thing, but is going to cost a ton. It’s frustrating to feel trapped into constantly being annoyed whenever I need to drive because there is no way to shut it off, but it literally goes off for no reason. It goes off so much I don’t take it seriously at all. It’s literally useless. And it’s not a little warning. The beeping is loud, the image covers a big portion of the screen, and it turns off my music and my gps prompts. It aggressively demands attention. It can’t keep doing this. I can’t be this distracted with my kids in the car. Every seat is full and I have to drive 30 minutes to one school and 10 minutes to the next school for drop off and pick up every single weekday twice a day. I need them to be safe, but that’s less possible when this alert is constantly going off and demanding attention the way it does. It’s a serious risk. It is reckless to put something so distracting in a vehicle that can cause death from an accident. I could understand if it went off after 4 hours of driving, but that’s not what’s happening. Multiple people have complained about it in social media. Something needs to be done to get this off of or vehicles. It’s unnecessary to suggest someone take a break. Especially after 5 min. That’s not a sensor warning about an actual problem.
- Structure › Body
Grill on bumper allows large objects to fly through hitting condenser. This is an issue, it happened to my vehicle and the identical loaner car we were given while our car was in the shop for repairs. I was told by the dealership to solve this problem carnival owners should follow other cars at a…
Grill on bumper allows large objects to fly through hitting condenser. This is an issue, it happened to my vehicle and the identical loaner car we were given while our car was in the shop for repairs. I was told by the dealership to solve this problem carnival owners should follow other cars at a greater distance. Because I have children I already set my cruise control to follow other vehicles at a 4 car distance…. How much further should a carnival owner allow?
- Electrical system
Battery shuts down overnight. To get the car to start you need to pop the hood the night before use a jump start and keep your manual key handy. All electronics shut down completely
- Electrical system · Structure › Body · Unknown or other
I purchased a new 2026 Kia Carnival EX and noticed an unusually intense amount of heat coming from underneath the vehicle on the passenger side, particularly around the rear passenger door/second-row seating area. I first noticed the issue while the vehicle was parked and I was standing outside…
I purchased a new 2026 Kia Carnival EX and noticed an unusually intense amount of heat coming from underneath the vehicle on the passenger side, particularly around the rear passenger door/second-row seating area. I first noticed the issue while the vehicle was parked and I was standing outside the open rear passenger door installing car seats and floor mats. The heat radiating from underneath the vehicle was intense enough that my feet and lower legs became extremely hot while standing next to the vehicle I also noticed that the seat/floor rails and other exposed metal components in and around the second-row passenger area became extremely hot to the touch. I could only keep my hand on some of these metal components briefly before the heat became too uncomfortable and I had to remove my hand. I am concerned about the safety of this condition because these hot surfaces are in an area routinely accessed by passengers, including children entering and exiting the second row. I am concerned about the potential for contact burns as well as whether the amount of heat being transferred into the floor, rails, and surrounding components could indicate an exhaust, emissions, heat-shielding, or other mechanical problem. The vehicle is available for inspection upon request. At this time, the exact component or system responsible for the excessive heat has not been identified. The issue has not yet been reproduced or confirmed by a Kia dealer or independent service center. I have contacted Kia service personnel regarding having the vehicle inspected. I was informed that if the vehicle is inspected and the dealership cannot reproduce or identify a problem, I may be responsible for an approximately $210 diagnostic charge. The vehicle has not yet been inspected by the manufacturer, police, insurance representatives, or another independent party regarding this issue. There were no warning lights or dashboard messages indicating a problem before or when I noticed the heat
- Unknown or other
Distracting feature which is dangerous to the operator: The control for the radio volume is the same knob as the control for the air and heating. As a result when you go to turn down the radio or change the volume you often change the fan and temperature... and likewise when you go to change the…
Distracting feature which is dangerous to the operator: The control for the radio volume is the same knob as the control for the air and heating. As a result when you go to turn down the radio or change the volume you often change the fan and temperature... and likewise when you go to change the temperature you inadvertantly change the volume on the radio which is difficult to change back. The constant switching between the Radio control and the temperature/fan control for the car is a huge distraction for a driver who needs to stay focused on the road Thankfully we have not been in an accident at this time, but the distraction is a concern with this vehicle and we felt should be reported for review.
- Unknown or other
We were driving down [XXX] south towards home and out of nowhere, it sounded like something clapped against our passenger driver's side window. the window completely shattered and then proceeded to fall inwards onto my [XXX] old. It was absolutely traumatizing. Nothing hit us. It just exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
The contact owns a 2026 Kia Carnival. The contact stated that while driving at an undisclosed speed, while avoiding another vehicle that almost crashed into the vehicle, the contact attempted to turn the steering wheel, and the vehicle became difficult to maneuver, and the front passenger side of…
The contact owns a 2026 Kia Carnival. The contact stated that while driving at an undisclosed speed, while avoiding another vehicle that almost crashed into the vehicle, the contact attempted to turn the steering wheel, and the vehicle became difficult to maneuver, and the front passenger side of the vehicle crashed into a guard rail and the front bumper detached. No warning lights were illuminated. The air bags had not deployed. A Police report was filed. The contact sustained back, neck, and head pain from the impact in the crash. Medical attention was sought, and the contact was diagnosed with a whiplash. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 29,272.
- Structure › Body
Subject: Safety Complaint – Power Sliding Door Failure Injuring Child (2026 Kia Carnival) I am submitting a safety complaint regarding a 2026 Kia Carnival. During normal use, the vehicle’s automatic power sliding door closed while my [XXX] child was partially outside the vehicle near the door…
Subject: Safety Complaint – Power Sliding Door Failure Injuring Child (2026 Kia Carnival) I am submitting a safety complaint regarding a 2026 Kia Carnival. During normal use, the vehicle’s automatic power sliding door closed while my [XXX] child was partially outside the vehicle near the door track area. The door continued to close and did not stop or reverse when it encountered my child, resulting in the child being pinned between the sliding door and the vehicle body. I physically intervened by placing my body in the path of the door to stop it and remove my child. The child sustained bruising to the legs and torso. The concern is a potential failure of the anti-pinch / obstruction detection system on the power sliding door, which is intended to prevent this type of injury. I am requesting that this incident be documented and reviewed as a potential safety defect. Vehicle: 2026 Kia Carnival Incident involved: automatic power sliding door failure to reverse upon obstruction Injury: bruising to a [XXX] child (legs and torso) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags · Seat belts
The contact owned a 2026 Kia Carnival. The contact stated while driving 65 MPH, the vehicle inadvertently hit a deer. The check engine warning light illuminated after the collision. The contact's wife was occupying the front passenger's side seat and the contact's daughter was occupying the rear…
The contact owned a 2026 Kia Carnival. The contact stated while driving 65 MPH, the vehicle inadvertently hit a deer. The check engine warning light illuminated after the collision. The contact's wife was occupying the front passenger's side seat and the contact's daughter was occupying the rear driver's side seat during the collision. The air bags failed to deploy, and the seat belts failed to retract as needed. There was no reported injury. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody, where it was totaled by the insurance company after further investigation. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle operated as designed upon reviewing pictures of the damaged vehicle. The failure mileage was approximately 2,379.
- Electrical system › Body control module/bcm · Power train
The contact owns a . The contact stated that while parked when the brake was depressed, press start button, when put in reverse, it says gear is selected, the vehicle stayed in neutral. This happens intermittently. The stop button was pressed, all of the instrument panel warning indicators…
The contact owns a . The contact stated that while parked when the brake was depressed, press start button, when put in reverse, it says gear is selected, the vehicle stayed in neutral. This happens intermittently. The stop button was pressed, all of the instrument panel warning indicators would not illuminate. When pressing p for parking to engage parking, it appeared as if it was in park; however the vehicle unexpectedly reversed. The vehicle was able to be stopped. The vehicle was taken to the dealer where the issue could not be duplicated. The manufacturer was not notified of the issue. The approximate mileage was 2,200.
- Electrical system
Battery died at under 3,300 miles. After roadside came and jumped the batter, it died again after two days. Jumped again for the second time, when driving the car around it would randomly shut off even when the car is moving at higher speeds on freeway. The shut off would be for just one second…
Battery died at under 3,300 miles. After roadside came and jumped the batter, it died again after two days. Jumped again for the second time, when driving the car around it would randomly shut off even when the car is moving at higher speeds on freeway. The shut off would be for just one second and comes back on - everything starts resetting. And goes to user authoriztions notifications. Car shut off three times while driving around.
- Unknown or other
The car now auto locks on the vehicle upon exit, even with key fobs in the car. The first few months I had the car this did not happen. I left me keys and phone in the car. I turned vehicle off, exited the vehicle and walked around to get my daughter out of her car seat. After about 5-8 seconds…
The car now auto locks on the vehicle upon exit, even with key fobs in the car. The first few months I had the car this did not happen. I left me keys and phone in the car. I turned vehicle off, exited the vehicle and walked around to get my daughter out of her car seat. After about 5-8 seconds of walking around. The car automatically locked. The key fob was placed in the center console. My 1 year old daughter was left trapped in the vehicle, placing her life in danger. I had to call emergency services and have them open it for me. This is a huge saftey concern. I never changed any setting to allow for this. The car should not auto lock, and definitely should not lock with keys in the vehicle a few seconds after exiting.
- Electrical system · Seats · Unknown or other
2026 Kia Carnival MPV Hybrid SX Prestige(Exterior: Astra Blue Interior: Tuscan Umber / Off-Black) purchased December 2025. Two separate safety-related defects have gone unresolved for 31+ cumulative days across two dealer repair visits. DEFECT 1 — INSTRUMENT CLUSTER: Instrument cluster screen goes…
2026 Kia Carnival MPV Hybrid SX Prestige(Exterior: Astra Blue Interior: Tuscan Umber / Off-Black) purchased December 2025. Two separate safety-related defects have gone unresolved for 31+ cumulative days across two dealer repair visits. DEFECT 1 — INSTRUMENT CLUSTER: Instrument cluster screen goes blank while driving, eliminating speedometer, TPMS, and all warning indicators. First observed February 2026. Dealer visit February 13–17 (4 days): technician said could not replicate. Defect recurred. Kia has since issued a federal safety recall confirming this exact defect — citing FMVSS noncompliance and stating the blank screen increases crash risk due to a software error causing overheat protection mode. Vehicle was at dealer for an active safety recall defect that went undiagnosed during a repair visit. DEFECT 2 — SEAT MODULE: Second-row seat module failed. Vehicle returned to dealer March 5 (still there, 27+ days). Wiring harness replacement attempted approximately March 21 — failed, defect persisted. Kia Engineering formally escalated approximately March 24. Seat module ordered but not yet installed. No resolution or completion date provided. Vehicle has been out of service 31+ cumulative days. Safety recall defect went undetected during prior dealer repair visit. Both defects remain unresolved on a vehicle purchased just 97 days ago.
- Unknown or other
Sliding Door Sensor Failed My daughter was getting in the van, when her brother hit the door button, if my husband wouldn’t have glanced over at that exact moment and pulled her back, this would’ve been another story. THE SENSOR IS NOT SENSITIVE ENOUGH! We as mothers are demanding sensors sensitive enough to detect smaller, fragile children!
- Unknown or other
Air conditioning has never worked. It was purchased in the winter. As weather warmed, we noticed the air conditioning was never cold. Dropped it off at the dealership. Their first comment before looking at the vehicle was that a rock probably hit it and broke the air conditioning. After inspection…
Air conditioning has never worked. It was purchased in the winter. As weather warmed, we noticed the air conditioning was never cold. Dropped it off at the dealership. Their first comment before looking at the vehicle was that a rock probably hit it and broke the air conditioning. After inspection they said it was a rock so it isn’t a warranty item. Seems suspicious. Possibly warranty fraud to try to get money from a consumer for a covered defect. If that’s the first thing they suggested was wrong, how often is this happening and is it fraud or a design defect.
- Engine · Power train
When accelerating, the car feels stuck to gear up. After 2 seconds of loud revving, it would switch and have a prominent jerk motion that it finally switched gears. There have been times the car wouldn't go past 30 mph, stuck at the gear making a loud noise. This is dangerous! There's absolutely no…
When accelerating, the car feels stuck to gear up. After 2 seconds of loud revving, it would switch and have a prominent jerk motion that it finally switched gears. There have been times the car wouldn't go past 30 mph, stuck at the gear making a loud noise. This is dangerous! There's absolutely no way I can get on the freeway never getting past 30ish mph. I checked recalls for this vehicle and there isn't any. No warning lights in the dash.
- Back over prevention › Warnings · Electrical system · Unknown or other
This new 2026 Vehicle faced multiple issues within a few weeks of purchase as stated below. 1. The instrument display panel or the main display screen of the car stopped working. The screen was completely blank and would not turn on. (confirmed and reproduced by Kia dealer, service order attached)…
This new 2026 Vehicle faced multiple issues within a few weeks of purchase as stated below. 1. The instrument display panel or the main display screen of the car stopped working. The screen was completely blank and would not turn on. (confirmed and reproduced by Kia dealer, service order attached) 2. An electric short caused the radio to fail (confirmed and reproduced by Kia dealer, service order attached) 3. The car battery died, rendering the car completely unresponsive. The car had to be towed to the Kia Dealer. (confirmed and reproduced by Kia dealer, service order attached) All of the above 3 issues happened one after the other. The first issue essentially disabled safety features of the vehicle as the display panel that displays rear view camera, camera monitoring system (CMS), etc was not able to display any information. An eventual electric short and a dead battery rendered the vehicle inoperable. The official Kia dealer attempted to diagnose and repair the vehicle. The vehicle was at the dealer service for 15 days. The dealer initially suggested that a part needs to be replaced and is in backorder till May 2026. However subsequently the dealer then claimed that the vehicle is now operating normally and should be taken by the customer. No root cause of the electric short and battery and screen failure was disclosed. Also contrary to what is stated in the service order, the service manager at the dealer verbally suggested that they did not replace the malfunctioning component.
- Unknown or other
My car has just under 3,000 miles. While driving home from a friend's house this morning my car would not go above 31 mph. I could put my pedal all the way down and nothing beyond 31 mph. I am reading a lot of people with this same exact issue with their hybrid Kia Carnival. Most note it happens…
My car has just under 3,000 miles. While driving home from a friend's house this morning my car would not go above 31 mph. I could put my pedal all the way down and nothing beyond 31 mph. I am reading a lot of people with this same exact issue with their hybrid Kia Carnival. Most note it happens in cold weather. So it is worth noting that it is 21 degrees here today. Regardless this is a serious concern especially as some report is happening on highways
- Back over prevention › Rearview system braking · Back over prevention › Warnings · Forward collision avoidance › Automatic emergency braking
I am submitting a safety complaint regarding unexpected and inappropriate automatic braking behavior at low speeds involving the parking sensors, rear cross-traffic alert, and/or automatic emergency braking system. While performing normal, low-speed maneuvers such as backing out of street parking…
I am submitting a safety complaint regarding unexpected and inappropriate automatic braking behavior at low speeds involving the parking sensors, rear cross-traffic alert, and/or automatic emergency braking system. While performing normal, low-speed maneuvers such as backing out of street parking spaces or parking in tight urban environments, the vehicle abruptly applies the brakes even when no imminent collision exists and when obstacles or traffic are clearly visible to the driver. In one frequent scenario, while exiting a parallel out of a parking spot into traffic, the vehicle suddenly stops itself while partially in the roadway due to a car approaching in the rear. This occurs despite sufficient clearance and approaching vehicles slowing to yield or even happens AFTER the approaching vehicle has passed already! This creates a dangerous situation where my vehicle is immobilized in active traffic, increasing the risk of rear-end or side collisions. The driver behind me sees me stopped in middle thinks that I'm waiting for him, when really my intention was to come out of the spot and then finally it releases the emergency brake and then my vehicle juts out into the roadway. Also, during parking maneuvers, the vehicle applies emergency braking despite having enough space, SLOW speed, & the driver having full visual awareness via the backup camera. This removes the driver’s ability to make precise low-speed adjustments. The override behavior is also unsafe. Regaining control requires a firm brake press, after which releasing the pedal causes the vehicle to move abruptly, eliminating precise control and increasing collision risk. This behavior is unpredictable, inappropriate for dense urban driving, & creates hazardous situations rather than preventing them. I believe this constitutes a safety defect in the vehicle’s braking and driver-assist systems. Concerned this could lead to serious accidents, particularly in urban environments. Friends have same problems!
- Vehicle speed control
The car will not accelerate past 31 mph no matter the gas petal position, during cold mornings. Downhill or uphill, in any “drive mode” it will not go past 31 with the petal all the way down. Acceleration onto a highway is impossible. Stopping and restarting the entire vehicle seems to reset this and allow for speed over 31mph. This has happened 5-6 separate times when the temperature is below 35F.
- Forward collision avoidance › Warnings · Lane departure › Blind spot detection · Vehicle speed control
System failure the warning lights on dash went crazy all of them flashing Speedometer wouldn’t work, lights won’t work, camera system won’t work, abs won’t work, tailgate won’t open, side doors won’t open, heat/ac controls stop working , windshield wipers stop working. They had 20 error codes the…
System failure the warning lights on dash went crazy all of them flashing Speedometer wouldn’t work, lights won’t work, camera system won’t work, abs won’t work, tailgate won’t open, side doors won’t open, heat/ac controls stop working , windshield wipers stop working. They had 20 error codes the first time this happened Yes vehicle has been in shop 2 different times This happened the first time on November 24 shop had my car until November 28. Drove car for 9 days took car back in on dec 8 shop has had it still do not have as of 12-18-25 They have said the first time they had no idea what was wrong with it but got it to stop doing it. On dec 8 it started doing the same thing. I brought it back and they at first couldn’t get it to stop. From my understanding it has stopped and tests are coming back good but that is what I was told the first time. They are trying to get it to do it again by driving it before Kia motors will allow them to release it to me. I am getting no where with Kia motors, they are not calling me to let me know what they are going to do for me. I feel this vehicle is unsafe there is no garintee this won’t happen again while I am driving. All I want is out of this lease. 9 days and brought it back in for same issue. I was driving when all of this took place
Every KIA Carnival model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.