2007 Lexus IS 350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › IS 350 › 2007
These records cover every 2007 Lexus IS 350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2007 Lexus IS 350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the…
Risk and remedy
Risk
The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
Remedy
Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms…
Risk and remedy
Risk
Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Remedy
Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
Toyota IS recalling certain model year 2006 through 2008 lexus passenger cars manufactured from august 26, 2005 through august 4, 2008. micro-foreign objects in the material of the valve spring may degrade the strength of the valve spring, possibly causing the spring to break.
Risk and remedy
Risk
The engine could fail and stop suddenly while the vehicle IS in motion, increasing the risk of a crash.
Remedy
Toyota will notify owners and dealers will repair the vehicles free of charge. the safety recall began on september 2, 2010. owners may contact lexus at 1-800-255-3987.
Owner complaints
53 complaints3 involved a crash2 injuries
What owners report most
Latest complaints
- Structure › Interior panels › Dashboard
The contact owns a 2007 Lexus IS350. The contact stated that the dashboard was melting and becoming sticky. The failure caused the dashboard to become shiny impeding the view of the driver. The vehicle was not repaired. The contact stated that the letter was mailed to the previous owner regarding a…
The contact owns a 2007 Lexus IS350. The contact stated that the dashboard was melting and becoming sticky. The failure caused the dashboard to become shiny impeding the view of the driver. The vehicle was not repaired. The contact stated that the letter was mailed to the previous owner regarding a repair for the failure and the deadline was missed for the dashboard replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and provided the contact with a maintenance voucher. The approximate failure mileage was 65,000.
- Engine · Power train
The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA Campaign Number: 17V006000 (Air Bags). The contact stated that while at the dealer he was informed that there were several other recalls associated with the VIN. The contact stated…
The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA Campaign Number: 17V006000 (Air Bags). The contact stated that while at the dealer he was informed that there were several other recalls associated with the VIN. The contact stated that repairs were performed on the intake cam gear, camshaft, cam panel, and other unknown engine parts. The contact stated that once the vehicle was returned, the vehicle would shut off with the check engine and traction control warning lights illuminated. The manufacturer was notified of the failure and was provided a case number. The vehicle was not repaired. The failure mileage was 112,466
- Structure › Interior panels › Dashboard
TL* the contact owns a 2007 lexus IS 350. The contact stated that the dashboard was sticky causing a glare to reflect onto the windshield causing a visibility issue while driving. The contact informed lexus of westminister (7600 westminster blvd, westminster, ca 92683) of the failure and was…
TL* the contact owns a 2007 lexus IS 350. The contact stated that the dashboard was sticky causing a glare to reflect onto the windshield causing a visibility issue while driving. The contact informed lexus of westminister (7600 westminster blvd, westminster, ca 92683) of the failure and was referred to the manufacturer for assistance. The manufacturer informed the contact that there was a customer support letter mailed out to in 2015 and expired in 2017. No further assistance was provided. The contact stated that she never received the letter. The contact stated the failure was a safety issue because the light from the dashboard was reflecting onto the windshield and reducing her visibility while driving. The failure mileage was 71,348.*dt*jb consumer stated dealer and manufacture is aware of the defects.*jb
- Unknown or other
Surface of dashboard plastic material melted in front of the driver seat and became shiny, causing glare which IS blinding the driver when driving in full sunlight. This happened over the course of last year, in spite of the car being kept in the garage and not exposed to excessive temperatures.…
Surface of dashboard plastic material melted in front of the driver seat and became shiny, causing glare which IS blinding the driver when driving in full sunlight. This happened over the course of last year, in spite of the car being kept in the garage and not exposed to excessive temperatures. The dealer will not replace the dashboard. I learned that two lawsuits were filed against toyota/lexus in 2014 and 2017 and my car IS among those toyota/lexus accepted under a "customer support program" (ZE6) to replace about 3.5 million dashboards that melt, but since this was not a recall I was not made aware of it. I am requesting toyota/lexus to replace my melting dashboard free of charge as this IS a clear safety hazard - picture attached.
- Service brakes · Unknown or other
The foot rest next to the brake and acceleration broke-off (its plastic) and lodged between the brake pedal and floor board. Luckily I was not moving at a high speed and was able to coast to a stop.
- Engine
Today while driving my IS 350 on the interstate, it lost compression quickly and black smoke appeared from beneath the car. It continued to slow and stop running. It would not start again my 2007 IS 350 has about 85,000 miles. I called aaa and it was put on a flatbed tow and dropped off at a lexus dealership. I'm waiting to hear what the cause IS and the cost. have others reported this issue?
- Unknown or other
Well from my understanding the interior ( dash board and door panels-all four) were to be replaced due to a recall; they all had this sticky residue on them. they have completed the dash board but not the door panels. it has been quiet some time and whenever I call all I ever get IS that they…
Well from my understanding the interior ( dash board and door panels-all four) were to be replaced due to a recall; they all had this sticky residue on them. they have completed the dash board but not the door panels. it has been quiet some time and whenever I call all I ever get IS that they have 3 panels and they're just waiting for the fourth one to come in. I've even called the corporate office of lexus and they don't seem to have any control over this either. the place where I take my car to IS chatham parkway lexus located @ 1120 chatham parkway, savannah, ga. 31405 (912) 231-0005.
- Air bags · Electrical system
TL* the contact owns a 2007 lexus IS 350. While driving 35 mph, the air bag indicator illuminated without warning. Sewell lexus in fort worth, texas requested that the vehicle be brought in for diagnostic testing. The vehicle was diagnosed by an independent mechanic as having squib circuit failure…
TL* the contact owns a 2007 lexus IS 350. While driving 35 mph, the air bag indicator illuminated without warning. Sewell lexus in fort worth, texas requested that the vehicle be brought in for diagnostic testing. The vehicle was diagnosed by an independent mechanic as having squib circuit failure inside of the air bag, which caused the srs indicator to illuminate under code: b1861. The independent mechanic stated that in the event of a crash, the squib circuit failure could potentially disable the air bags. The manufacturer was not made aware of the issue. The failure mileage was 141,896.
- Exterior lighting
The speedometer needle and tachometer needles are led lights that are supposed to be illuminated. In warmer climates there IS a very high rate of failure well inside of the 100,000 mark. The led lighted needle fail, hence you can no longer note your speed. There are numerous complaints on line and…
The speedometer needle and tachometer needles are led lights that are supposed to be illuminated. In warmer climates there IS a very high rate of failure well inside of the 100,000 mark. The led lighted needle fail, hence you can no longer note your speed. There are numerous complaints on line and 3 or 4 vendors that specialize in the repair because it IS so prevalent. Not being able to see your vehicle speed at night IS certainly a safety issue.
- Engine
TL* the contact owns a 2007 lexus IS 350. While driving 30 mph, the vehicle vibrated significantly. The contact managed to pull the vehicle over before it stalled. Also, the check engine, battery, and vsc warning indicators illuminated. The vehicle failed to restart. The vehicle was towed to the…
TL* the contact owns a 2007 lexus IS 350. While driving 30 mph, the vehicle vibrated significantly. The contact managed to pull the vehicle over before it stalled. Also, the check engine, battery, and vsc warning indicators illuminated. The vehicle failed to restart. The vehicle was towed to the local dealer (lexus of pleasanton, 4345 rosewood dr, pleasanton, ca, 94588) where it was diagnosed that the engine valve springs failed and a piece of the valve spring fractured. The valve spring fell into the cylinder head and damaged the short block where the pistons were connected, along with an oil leak to the spark plugs. The valve spring and short block needed to be replaced and the cylinders resurfaced. The vehicle was not repaired. The vehicle was serviced per nhtsa campaign number: 10v309000 (engine) for the engine valve springs in july of 2017 by the dealer (lexus of concord, 2001 market st, concord, ca,94520); however, the remedy failed to repair the vehicle. The manufacturer was made aware of the failure and provided case number: 1709051152, which was an extension from a different case number. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 120,000.
- Air bags
My airbag light IS on. I did some research online and lexus had issued a tsb for the airbag light for 2006-2007 (some 2008) lexus IS models. this tsb was only covering 5 years or 70K miles. I'm currently at 90K miles and this airbag light IS on. apparently the airbag harness the cars…
My airbag light IS on. I did some research online and lexus had issued a tsb for the airbag light for 2006-2007 (some 2008) lexus IS models. this tsb was only covering 5 years or 70K miles. I'm currently at 90K miles and this airbag light IS on. apparently the airbag harness the cars were fitted with were too short, and causes a fault in the system when one of the connectors related to the airbag system gets loosened up. This disables the entire airbag system from what I have read. this seems like an extremely unsafe manufacturing fault, and should have been a recall as opposed to a tsb limited to a warranty period.
- Air bags
I bought my car used in 2015 and about 1,000 miles after driving it off the lot the airbag light came on. I took it to the local lexus dealership and they diagnosed it as the driver's knee airbag and said the entire airbag wire harness needed to be replaced and quoted me $3,500. I looked up the…
I bought my car used in 2015 and about 1,000 miles after driving it off the lot the airbag light came on. I took it to the local lexus dealership and they diagnosed it as the driver's knee airbag and said the entire airbag wire harness needed to be replaced and quoted me $3,500. I looked up the issue and found that lexus had previously issued a tsib on it (l-sb-0167-08). I also read many owners around that time were able to get it fixed under warranty (72MO or 70K miles). Unfortunately that expired for me 2 years before I even bought the car. I'm very frustrated that they know this IS an issue, that it's related to airbag safety and they are still asking me to pay thousands. It's been two years and the light IS still on. ps: the dealership told me several times that I wasn't affected by the taketa recall but I later got the recall notice.
- Air bags · Engine
TL* takata recall. The contact owns a 2007 lexus IS 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair for over two years. The dealer (servco lexus honolulu…
TL* takata recall. The contact owns a 2007 lexus IS 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair for over two years. The dealer (servco lexus honolulu, 650 kapiolani blvd, honolulu, hi 96813, (808) 545-3987) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. In addition, the vehicle was included in nhtsa campaign number: 09v020000 (engine and engine cooling). The contact was not experiencing a failure. Parts distribution disconnect.
- Air bags · Engine · Unknown or other
There are 2 recalls that I have been told by servco lexus oahu have to be done at a dealership. The problem IS I live on the big island of hawaii and there IS not a dealership on this island so I was told I have to pay for the shipping of my vehicle to the the dealership on the other islands…
There are 2 recalls that I have been told by servco lexus oahu have to be done at a dealership. The problem IS I live on the big island of hawaii and there IS not a dealership on this island so I was told I have to pay for the shipping of my vehicle to the the dealership on the other islands, either maui, or oahu. I have argued with them saying it IS there responcibility to fix the car and I shouldn't have to pay anything for them fix their mess. I was told by an assistant manager at servco lexus oahu, that if I read my owners manual I would have known this.do you know of anyone who has read their owners manual front to back before they bought a car, new or used, what if someone buys a used car and there IS not a manual in the car?he also told me that all automanufacturers state that in there mauals so I read my chevy truck and my corvette manual and it says "chevrolet will repair all factory recalls within 30 days and if they cannot they will find a repair shop to do the work and worse case scenario they will send parts to the customer." I read the manual from lexus but couldn't find anything saying I am responsible for shipping costs for them to fix their mess, it might be in there but I couldn't find it. Anyways these recall are from 2010 and haven't been fixed, there IS a recall on the interior door panels and dashboard I have been waiting on for 15 months, I was told that it should take 8-12 mo., still waiting, I can't even sell the car without taking at least a$2000.00 loss, if l would have known it was going to take this long and that I was going to get such a hassle and disrespect from the company of lexus I would of never bought this from my friend in the first place.this IS not how the american automanufacturers do business, I will never buy a japanese car ever again. if they can't conduct business like the big boys do then they shouldn't do any business.
- Air bags
I cannot renew my car registration in california until this airbag recall has been processed by lexus.
- Air bags
TL* the contact owns a 2007 lexus IS 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made…
TL* the contact owns a 2007 lexus IS 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue the contact had not experienced a failure. Vin tool confirms parts not available. updated 05/05/17*lj updated 08/31/2017*js
- Electrical system
When sunroof IS open, sometimes it will not shut.
- Exterior lighting
Low beam headlights keep going out. I have directional headlights that when I turn my vehicle on, my lights will turn on (if dark enough out) and they move pointing down and then up. While driving they also do this and go left to right. Well when I first start my car they both work. As soon as lowbeams move straight to down and then to up, on up movement my driver side cuts out. Does not turn back on. *tr
- Visibility/wiper
Rearview mirror IS defective and not able to see behind you. the clarity IS very poor and black splotches cover most of the mirror glass
- Air bags
TL* takata recall. The contact owns a 2007 lexus IS 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the…
TL* takata recall. The contact owns a 2007 lexus IS 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags · Unknown or other
Takata recall I am having issues regarding getting this fixed as well as my dashboard and doors as they are melting and cracking away after several attempts over the last year to get this resolved I still have gotten no response and it IS only getting worse. It's becoming harder and harder to see…
Takata recall I am having issues regarding getting this fixed as well as my dashboard and doors as they are melting and cracking away after several attempts over the last year to get this resolved I still have gotten no response and it IS only getting worse. It's becoming harder and harder to see when driving due to the glare from the dashboard and not to mention the fact that it IS literally falling apart day by day.
- Engine · Fuel/propulsion system · Visibility/wiper
TL* the contact owns a 2007 lexus IS 350. The contact received notification of nhtsa campaign numbers: 14v647000 (fuel system, gasoline), 13v395000 (engine), 13v030000 (visibility/wiper), 11v029000 (fuel system, gasoline), and 10v309000 (engine and engine cooling). The parts to do the repairs were…
TL* the contact owns a 2007 lexus IS 350. The contact received notification of nhtsa campaign numbers: 14v647000 (fuel system, gasoline), 13v395000 (engine), 13v030000 (visibility/wiper), 11v029000 (fuel system, gasoline), and 10v309000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Air bag light turned on after having the fuel pressure sensor recall fixed . As soon as I picked up my car that afternoon and turned it on the light was on when the light was not on before until after they fixed what was needed to be fixed. Now they want me to pay around $2500 I am a college…
Air bag light turned on after having the fuel pressure sensor recall fixed . As soon as I picked up my car that afternoon and turned it on the light was on when the light was not on before until after they fixed what was needed to be fixed. Now they want me to pay around $2500 I am a college student and can't afford that and have seen it IS a problem with a lot of people. And the cars warranty won't cover it due to the 72 months or 70,000 mile warranty my car IS at 80,000 I feel that there shouldn't be any problems yet like that.
- Fuel/propulsion system
Fuel line failed, causing fumes and potential fire/explosion hazard. Lexus dealership and corporate has been notified, but refused to issue recall despite issuing recall on other associated parts. fule line replaced by lexus: part 75880
- Electrical system
The aux cable to plug a 3.5MM jack from audio headphone / speaker cable does not work. It plays music only in the front right door speaker, does not play anywhere else. All of the speakers work fine when on radio or cd mode but the aux cable seems to be malfunctioning. I have searched this…
The aux cable to plug a 3.5MM jack from audio headphone / speaker cable does not work. It plays music only in the front right door speaker, does not play anywhere else. All of the speakers work fine when on radio or cd mode but the aux cable seems to be malfunctioning. I have searched this problem online and spoken with others who have the same model of lexus (is350 2007). It IS a common occurrence. it would be great to get this fixed. Thank you. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10217806CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217805CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205392Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
- 10205391Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10205386Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components .
- 10205383Spots in Window Glass - vehicle exterior
- 10205365Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
- 10205357Fuel Delivery Pipe Replacement
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205340HVAC Odor Maintenance
- 10205339Wiper Blade Maintenance and Cleaning
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10205297World Standard Automatic Transmission Fluid
- 10205136Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
- 10205134Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
- 10204556TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
- 10197471Diagnosis of bluetooth connectivity complaints.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10190455TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10177770DL: This Customer Support Program has expired as of June 12, 2020
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10173987TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
- 10173793TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
- 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
Every Lexus IS 350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.