2008 Lexus IS 350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Lexus › IS 350 › 2008
These records cover every 2008 Lexus IS 350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2008 Lexus IS 350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the…
Risk and remedy
Risk
The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
Remedy
Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms…
Risk and remedy
Risk
Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Remedy
Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
Toyota IS recalling certain model year 2006 through 2008 lexus passenger cars manufactured from august 26, 2005 through august 4, 2008. micro-foreign objects in the material of the valve spring may degrade the strength of the valve spring, possibly causing the spring to break.
Risk and remedy
Risk
The engine could fail and stop suddenly while the vehicle IS in motion, increasing the risk of a crash.
Remedy
Toyota will notify owners and dealers will repair the vehicles free of charge. the safety recall began on september 2, 2010. owners may contact lexus at 1-800-255-3987.
Owner complaints
30 complaints6 involved a crash2 injuries
What owners report most
Latest complaints
- Unknown or other
So I bought the car just yesterday and I searched the vin in ur website and I saw that there IS one unrepaired issue and I'm a little worried it could cause a safety issue later in the future if I don't do anything about it. The dealer where I bought it from told me the car was good with no issue…
So I bought the car just yesterday and I searched the vin in ur website and I saw that there IS one unrepaired issue and I'm a little worried it could cause a safety issue later in the future if I don't do anything about it. The dealer where I bought it from told me the car was good with no issue so I was a little confused after seeing this. Below I sent a screenshot of the issue I saw and just want to know what do I do about it.
- Air bags
There has been an intermittent airbag warning light on my vehicle. When taken to the dealer for service, unfortunately the light went out, and no code was captured. It was returned to the dealer recently, and a fault code was recognized; a possible knee airbag issue. When talking with the service…
There has been an intermittent airbag warning light on my vehicle. When taken to the dealer for service, unfortunately the light went out, and no code was captured. It was returned to the dealer recently, and a fault code was recognized; a possible knee airbag issue. When talking with the service writer, their technicians had mentioned it was most likely a short in a wiring harness at a cost of $3500 to replace. I was told all of the airbags may be inoperative with the warning light on, but the dealership was not sure. A number of online lexus blogs talk about similar circumstances and struggling why a faulty (defective) wiring harness that disables all airbags IS not a safety recall. It shouldn't have to be a fatal crash due to inoperative airbags to warrant a recall.
- Air bags
After hitting a hard bump, the vehicle threw a b1866 code indicating an open circuit on the front passenger knee airbag. The connector has become loose and after reading other complaints online it seems to happen frequently with this connector or on the driver side knee airbag connector.
- Air bags · Air bags › Knee bolster · Electrical system
Takata recall. After letting the lexus dealership do the recall on my airbags, I received a airbag light shortly after and let them know I didn't have the issue until after they serviced the airbag. The issue IS stated that they made the harness too short in my year car and lexus IS not taking…
Takata recall. After letting the lexus dealership do the recall on my airbags, I received a airbag light shortly after and let them know I didn't have the issue until after they serviced the airbag. The issue IS stated that they made the harness too short in my year car and lexus IS not taking responsibility for their error which IS putting my life and my child's life in danger if we were to get in a accident with my car. The airbags are disabled due to this faulty harness. When contacting corporate they only offered to help with $500 of the cost while the dealership wants $3500 to fix. This IS absolutely ridiculous. why should I have to pay for a issue that lexus knows was there mistake. This IS a major safety concern and should be addressed immediately!
- Air bags · Seat belts
On november 8, 2017, I was involved in a traffic accident in santa monica, ca as I was making a left turn from an alley onto a two-lane residential street. the other vehicle struck me on the left front corner of my car. While the airbags of the other car were deployed , none of my airbags were…
On november 8, 2017, I was involved in a traffic accident in santa monica, ca as I was making a left turn from an alley onto a two-lane residential street. the other vehicle struck me on the left front corner of my car. While the airbags of the other car were deployed , none of my airbags were deployed. Further, my shoulder belt failed to properly restrain me and the top of my head struck the left 'a-pillar'. soon after the accident, I requested that lexus download my car's edr( aka "black box" ). the injury to the top of my head did not turn out to be serious. However, about 2-3 weeks following the accident, I started having pain in my lower right abdomen. This was soon thereafter diagnosed as a right side inguinal hernia. About this same time, I received a download of the raw data from my car's edr. I was able to compute that I experienced a 20 g force towards the left front corner of my vehicle. My conclusion IS that my body was forced upwards and torqued to the left during the accident with a force equal to 20 times my body weight. I conclude that this caused the injury leading to the hernia. when I first contacted lexus last november, I indicated that I believed there was a "safety gap" in my vehicle. While I accept that the air bags did not deploy, I strongly believe that the shoulder belt should have precluded my head hitting the "a-pillar' and the injury to my lower right abdomen. After much delay, I finally received a response from toyota on february 8, 2018. In a brief, dismissive one-page letter, their response was that my car performed properly during the accident. In this letter, they failed to even mention the failure of my shoulder belt to properly restrain me. Based on earlier conversations via phone with lexus, I had been expecting a report prepared by lexus safety engineers. in conclusion, I will not purchase another lexus vehicle.
- Visibility/wiper
I have a 2008 lexus IS 350 in which the interior rear view mirror has become hazy and filled with black lines limiting rear visibility. I have read several blogs and been informed that this IS a common problem with this model. This seems to be in violation of the following safety guidelines…
I have a 2008 lexus IS 350 in which the interior rear view mirror has become hazy and filled with black lines limiting rear visibility. I have read several blogs and been informed that this IS a common problem with this model. This seems to be in violation of the following safety guidelines, however lexus does not feel the need to replace the mirror without $1000 out of owners pocket. < 571.110 571.112 > subpart b - federal motor vehicle safety standards 571.111 standard no. 111; rearview mirrors. S1. Scope. This standard specifies requirements for the performance and location of rearview mirrors. S2. Purpose. The purpose of this standard IS to reduce the number of deaths and injuries that occur when the driver of a motor vehicle does not have a clear and reasonably unobstructed view to the rear.
- Steering
While stationary and in motion, while turning the steering wheel, it produces a grinding noise. While driving, the steering has the tendency to lock up/create resistance for a few seconds as a result the car wanders into oncoming traffic or into the other lane/shoulder of the road until it breaks…
While stationary and in motion, while turning the steering wheel, it produces a grinding noise. While driving, the steering has the tendency to lock up/create resistance for a few seconds as a result the car wanders into oncoming traffic or into the other lane/shoulder of the road until it breaks free which then causes the vehicle to swerve out of control and I regain control. I took it to a mechanic for an estimate. The fault identified was the electronic power steering motor and rack and pinion system was no good. The car has been parked for a year because it IS too unsafe to drive.
- Air bags
TL* takata recall. The contact owns a 2008 lexus IS 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall I would like to register a complaint about the length of time for me to be notified that my car IS affected by this recall ( august 2016) and the fact that there IS no time line for a fix. The recommended work around IS to not have someone in the passengers seat. This IS obviously a ridiculous option.
- Air bags
TL* the contact owns a 2008 lexus IS 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags · Electrical system · Steering
TL* takata recall. The contact owns a 2008 lexus IS 350. Upon attempting to pull into a parking space, the steering wheel locked. The contact was unable to get the steering wheel to unlock. The vehicle was turned off and would not restart. The vehicle was towed to a dealer for further inspection…
TL* takata recall. The contact owns a 2008 lexus IS 350. Upon attempting to pull into a parking space, the steering wheel locked. The contact was unable to get the steering wheel to unlock. The vehicle was turned off and would not restart. The vehicle was towed to a dealer for further inspection and diagnosis. The contact also received notification of nhtsa campaign number: 16v340000 (air bags). The dealer was unable to determine when the parts would become available for the recall repair. The manufacturer was not notified. The failure mileage was not available. Vin tool confirms parts not available.
- Electrical system › Wiring › Interior/under dash
TL* the contact owns a 2008 lexus IS 350. The contact stated that the dashboard was producing a sticky substance. The vehicle was taken to a dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Air bags · Electrical system
TL* the contact owns a 2008 lexus IS 350. While parked, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was notified of the failure. The vin was invalid. The failure mileage was 45,700.
- Structure
25% of my 2008 lexus IS 350 dash IS melting. The shine from the dash reflects off the windshield producing a significant glare. This issue could potentially cause an accident. The material used for the dash and door panels are defective and not up to par for lexus or any other luxury auto maker.…
25% of my 2008 lexus IS 350 dash IS melting. The shine from the dash reflects off the windshield producing a significant glare. This issue could potentially cause an accident. The material used for the dash and door panels are defective and not up to par for lexus or any other luxury auto maker. Contacted lexus customer care directly and they realize there's an issue based on the pics I sent them. They offered me 25% parts and labor.there IS no recall at this point. I bought the car last year, july 2013. It wasn't evident that the dash was melting until summer, this year. I bought a sun shield and tinted the windows to limit the melting dash. The sum shield sticks to the dash now. *tr
- Structure
Recall on defective materials. sticky melting dashboard and inside panels deteriorating with every touch. The dealer wants to charge me the cost of labor to replace their defective dashboard and panels. The melting/sticky dashboard can be hazard interfering with visibility in the future. *tr
- Structure
My 2008 lexus is350 dashboard IS melting, when the sun hit the dashboard it hard to see what in front of the road. Spoke with the lexus dealer service, they told me my warranty IS expired so they cannot do anything. *tr
- Structure · Visibility/wiper
Melting dashboard. melted material IS causing glare on windshield that IS in direct eyesight. occasionally impairs road view. *tr
- Air bags · Structure
Dashboard has developed a sticky, shiny appearance. Dealership has acknowledged that these models have this problem but will not cover under warranty. The shiny appearance makes it difficult to see out the windshield in strong sunlight. I feel this IS very unsafe. Will the airbag deploy properly with a sticky surface? *tr
- Structure · Unknown or other
Dash IS melting, sticky, *js
- Structure
The dash IS sticky and reflex in the windshield. Lexus will not do anything for me. I also had my nav system touch screen fail. No lexus help. *tr
- Service brakes, hydraulic · Vehicle speed control
I was pulling up to a red stoplight with a car already stopped at the light. while applying pressure to the brakes, I realized the vehicle wasn't braking correctly. I started applying more pressure until I was nearly standing on the brake pedal when the engine starting revving as if I were…
I was pulling up to a red stoplight with a car already stopped at the light. while applying pressure to the brakes, I realized the vehicle wasn't braking correctly. I started applying more pressure until I was nearly standing on the brake pedal when the engine starting revving as if I were accelerating. when I realized the car was not going to stop, I tried to put the car in park. luckily, I only tapped the car in front of me which startled the 3 children in the back seat of that car. when the driver of the other car and I got out of our cars, we could smell the burning rubber. no damage to either car, but leery to drive the vehicle. had the rear brake pads replaced during last vehicle service in november 2013. called the dealership this morning and was told no recall or other incidents of this nature. *tr
- Vehicle speed control
TL* the contact owns a 2008 lexus is350. The contact was driving approximately 0 mph and applied the brakes however, the vehicle continued to accelerate and crashed into another vehicle. A police report was not filed of the incident. There were no injuries. The vehicle was taken to a collision…
TL* the contact owns a 2008 lexus is350. The contact was driving approximately 0 mph and applied the brakes however, the vehicle continued to accelerate and crashed into another vehicle. A police report was not filed of the incident. There were no injuries. The vehicle was taken to a collision center where the front end was repaired. The failure recurred on two separate occasions. The vehicle was not diagnosed or repaired for the acceleration malfunction. The manufacturer was notified of the problem. The approximate failure mileage was 19,200. ...updated 04-03-13 *bf updated05/09/2013 *js
- Power train
Vehicle shifted into neutral at 45mph and ground gears. *tt
- Power train
When accelerating onto a freeway, the vehicle will shift gears normally. there have been a handful of instances, though, where the gears do not shift as expected. on those occasions, the car would shift upward to the 5TH gear (out of 6). after lightly releasing gas pedal, the car does not shift…
When accelerating onto a freeway, the vehicle will shift gears normally. there have been a handful of instances, though, where the gears do not shift as expected. on those occasions, the car would shift upward to the 5TH gear (out of 6). after lightly releasing gas pedal, the car does not shift to 6TH gear and the rpm stays high around 3500-4000rpm. it stays in that gear unless I briefly tap on the brakes and back to the gas pedal. if the speeddrops to he 35mph range, then it drops to 4TH gear. after the incident, the behavior of the car IS normal again. the reason for concern IS that this occurred about a total of 6 times since I owned the car, and they occurred on a normal daily commute that I consider routine. these few times were definitely out of the ordinary behavior for the transmission. *tr
- Engine and engine cooling · Vehicle speed control
TL* the contact owns a 2008 lexus is350. While driving approximately 20 mph, the vehicle suddenly accelerated. In addition, the contact stated that when braking over wet road conditions, the vehicle would become abnormally hard to stop. The contact was able to secure an appointment with the dealer…
TL* the contact owns a 2008 lexus is350. While driving approximately 20 mph, the vehicle suddenly accelerated. In addition, the contact stated that when braking over wet road conditions, the vehicle would become abnormally hard to stop. The contact was able to secure an appointment with the dealer for diagnosis of the failure and possible repairs. The approximate failure mileage was 600. updated 5/9/11 *cn the consumer stated the engine idle speed was excessively high. The dealer stated the vehicle was operating as designed. Updated 05/18/11
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10217806CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217805CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205392Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
- 10205391Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10205386Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components .
- 10205383Spots in Window Glass - vehicle exterior
- 10205365Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
- 10205357Fuel Delivery Pipe Replacement
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205340HVAC Odor Maintenance
- 10205339Wiper Blade Maintenance and Cleaning
- 10205331Immobilizer and Smart Key Reset
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10205312Theft Deterrent/Keyless Entry.
- 10205136Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
- 10205134Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
- 10204556TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
- 10197471Diagnosis of bluetooth connectivity complaints.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10190455TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10177770DL: This Customer Support Program has expired as of June 12, 2020
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10173987TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
- 10173793TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
- 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
- 10171447TSB: REVISION NOTICE January 15, 2020 Rev1: ? The Warranty Information and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0041-15. ? Applicability has been updated to exclude 2007 model year LS600h vehicles. ? The Repair Procedure section has been updated. Service Bulletin No. L-SB-0041-15 is obsolete and any printed versions should be discarded. Some 2006 ? 2015 model year Lexus vehicles may exhibit a condition where any of the following components become sticky and/or cracked. ? Dashboard/instrument panel ? Interior door trim panels (front and rear) ? IP Lower (No. 1) ? Center console box ? Center console RR ? Glove compartment Follow the Repair Procedure in this bulletin to address this condition.
- 10168547Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
Every Lexus IS 350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.