2019 Mazda CX-3
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Mazda › CX-3 › 2019
These records cover every 2019 Mazda CX-3. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2019 Mazda CX-3. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Risk and remedy
Risk
A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Risk and remedy
Risk
Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Owner complaints
27 complaints1 involved a crash
What owners report most
Latest complaints
- Air bags
Ok so the front seat passenger side i put my phone it think there a person there and it dings constantly until I plug seatbelt it annoying I dont want to hear that all the time madza know about it they won't help unless there a recall
- Unknown or other
Unknown
- Electrical system
So the sport mode on cx3 have not bracket under the sport mode and if try to activeit the sport mode whole switch goes down you cant active with grabbing it will fall out of socket
- Air bags · Latches/locks/linkages
The contact owns a 2019 Mazda CX-3. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The contact stated that occasionally the air bag warning light flashed off and on. Additionally, the rear hatch door failed to open as needed. The cause of the…
The contact owns a 2019 Mazda CX-3. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The contact stated that occasionally the air bag warning light flashed off and on. Additionally, the rear hatch door failed to open as needed. The cause of the failures has not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 21,000.
- Electrical system
A recall notice dated July 14, 2023 stated improper design of rearview camera wiring harness fastener. The fastener may become damaged from vibrations during normal vehicle use and/or while closing the lift gate. I have been told by the dealership that they do not have the parts to remedy the issue…
A recall notice dated July 14, 2023 stated improper design of rearview camera wiring harness fastener. The fastener may become damaged from vibrations during normal vehicle use and/or while closing the lift gate. I have been told by the dealership that they do not have the parts to remedy the issue and don't know when they will have the parts. It appears that the manufacturer has failed or is unable to remedy this safety recall in a timely manner since more than a year has passed since the recall notice was issued and they are unable to predict when the parts will be available. Recall Status: "Recall Incomplete, remedy not yet available" Manufacturer Recall Number: 6023G. NHTSA Recall Number: 23V-487.
- Electrical system
The contact owns a 2019 Mazda CX-3. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 20 MPH. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electrical…
The contact owns a 2019 Mazda CX-3. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 20 MPH. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electrical wiring harness, finding that the harness appeared to suffer from normal wear and tear. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 132,000.
- Back over prevention
The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue and provided the contact with a case number. VIN tool confirms parts not available.
- Steering · Structure › Body · Wheels
Dec 7, 2023, I was driving on [XXX] in Gaston County and someone slammed my vehicle as I was driving safely and not fast. I was in the middle lane and barely saw the vehicle that slammed me pushing me to the left of the interstate. Officer Talley, J was there to help me: The report number is…
Dec 7, 2023, I was driving on [XXX] in Gaston County and someone slammed my vehicle as I was driving safely and not fast. I was in the middle lane and barely saw the vehicle that slammed me pushing me to the left of the interstate. Officer Talley, J was there to help me: The report number is [XXX]. The vehicle was totally damaged and I am waiting for Progressive to complete the claim so I can get another vehicle. I am currently renting a vehicle from Enterprise for 28 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
Sunroof shattered randomly while driving. (No objects hit the glass.) If my visor had been open the glass would have exploded down on me while driving potentially leading to an accident. Dealer said it was likely a pressure change and although rare does happen. No prior sign of cracks or dents. Currently waiting to hear back from insurance as dealer will not replace.
- Unknown or other
No incidents. No one hurt. Just my AC broke and I think it was defective because: - I had a low milage: 17000 miles. - No accidents - No driving on a highway Why would otherwise AC condenser start leaking? There was a recall on Mazda CX-3 of 2015-2016 models. I suspect the problem was not fixed and my Mazda CX-3 2019 had the same problem.
- Steering
Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering.
- Steering
Steering wheel gives resistance to movement, both left and right. This creates a safety hazard from oversteering. The contact stated that the date the failure was first noticed was Oct 1st.
- Forward collision avoidance › Warnings · Fuel/propulsion system
I have two issues. The front crash warning light goes on and off intermittently even when alone on the highway. This happens about once a month. The second issue is more serious. My car showed 40 miles of gas left in the tank, and ran out of gas. Fortunately I was in the right hand lane and there…
I have two issues. The front crash warning light goes on and off intermittently even when alone on the highway. This happens about once a month. The second issue is more serious. My car showed 40 miles of gas left in the tank, and ran out of gas. Fortunately I was in the right hand lane and there was a shoulder. Had this happed anyplace else I'd likely be dead. I took my car to the dealer where I bought it. they could not explain the problem and told me to assume it would never happen again (!). I contacted Mazda directly twice. The first time they took my info and did nothing. The second time they told me to take it to another dealership. I cannot tell that the issue has been reported anywhere so I'm reporting it here. Thank you.
- Electrical system › Adas › Autonomous/self driving · Steering
The contact owns a 2019 Mazda CX-3. The contact stated while driving approximately 60 MPH, while making a lane adjustment to the left, the automated lane departure system overcorrected the steering to the right. The contact stated that the failure was intermittent however, the failure had begun to…
The contact owns a 2019 Mazda CX-3. The contact stated while driving approximately 60 MPH, while making a lane adjustment to the left, the automated lane departure system overcorrected the steering to the right. The contact stated that the failure was intermittent however, the failure had begun to occur at slower speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering shaft needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 29,056.
- Visibility/wiper
In early November 2022, a stress crack appeared on the left side of the front windshield. The crack was about 20 inches long, about halfway down the windshield, and impaired my view of the road. I took it to the dealership (Jeff Haas Mazda at 16711 Katy Freeway, Houston, Texas) for inspection and…
In early November 2022, a stress crack appeared on the left side of the front windshield. The crack was about 20 inches long, about halfway down the windshield, and impaired my view of the road. I took it to the dealership (Jeff Haas Mazda at 16711 Katy Freeway, Houston, Texas) for inspection and they confirmed it was a stress crack from the pillar, not caused by an object hitting the windshield. They refused to replace the windshield at no cost. I called Mazda to file a complaint about and was told to file a claim with my insurance. I believe this is a defect with the vehicle and should be covered by the manufacturer.
- Fuel/propulsion system
I was told I have a recall on my fuel pump it can die at any time! Then they tell you they have no solution for fixing it so you're taking your life in your own hands going out of town having a car break down on you! How is that right I buy a new car thinking I can drive it safely and now I'm afraid to go anywhere and this isn't the first recall this car is had either!
- Fuel system, gasoline
The contact owns a 2019 Mazda CX3. The contact received notification for NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had…
The contact owns a 2019 Mazda CX3. The contact received notification for NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fuel system, gasoline
The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact was unaware if a failure was experienced. VIN tool confirms parts are not available.
- Unknown or other · Vehicle speed control
Rough starting, stalling while going to switch gears, hesitating when pressing gas.
- Seats · Steering
Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to…
Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to oversteer/overcompensate which gives the impression the vehicle is jerking left or right while in motion. Brought to the dealer who stated it's the steering column that will need to be replaced and the part has a six week backorder. Seat Issue: The passenger seat weight sensor alarms with zero weight on the seat.
- Electrical system · Electrical system › Ignition › Anti-theft › Immobilizer/proximity › Key/sender
The contact owns a 2019 Mazda CX3. The contact stated while turning off the vehicle, the engine did shut-off however, the interior electrical components of the vehicle such as the radio and the doors would not automatically lock intermittently. The contact took the vehicle to a local dealer who…
The contact owns a 2019 Mazda CX3. The contact stated while turning off the vehicle, the engine did shut-off however, the interior electrical components of the vehicle such as the radio and the doors would not automatically lock intermittently. The contact took the vehicle to a local dealer who inspected the vehicle and could not duplicate the failure. The key fob battery was replaced to fix the issue however, the failure recurred with the push to start not operating as designed. The contact was concerned about a possible manufacturer network failure with the push to start function, key fob, or the vehicle. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
- Electrical system · Electronic stability control (esc)
Battery has died twice for no reason. Locks need to be unlocked manually. I have to turn on car to open other doors.
- Electrical system · Exterior lighting
While driving the vehicle entire dash lights go dark. This IS the third episode I have experienced this. The vehicle has been to dealer twice before with same complaint. I contacted mazda in december 2018 & was given reference number of 1-1911536225. Incident happened again today when driving under overpass on highway
- Electrical system
I purchased my 2019 CX 3 november 2018. april 17 2019 with 1840 miles I needed a new battery. I was told I didn't drive the care enough! I drive my car every day but it IS local driving. february 25 2020 my car was serviced at 5000 miles including oil change and engine check. paperwork showed…
I purchased my 2019 CX 3 november 2018. april 17 2019 with 1840 miles I needed a new battery. I was told I didn't drive the care enough! I drive my car every day but it IS local driving. february 25 2020 my car was serviced at 5000 miles including oil change and engine check. paperwork showed battery at 100%. march 2 2020 another new battery was installed. I was told it was because of the "cold" (70 degrees) weather! I do not leave a/c or radio running when I exit the car. I would like to know if there IS an electrical problem with my car or some other underlying problem. will I have to replace the battery annually??? both instances occurred when I turned the car on and all lights flashed, car did not want to go. turned it off, restarted, check engine light came on. thank you
- Service brakes
TL* the contact leased a 2019 mazda CX-3. While driving various speeds, the contact heard an abnormal grinding noise coming from the vehicle and brakes. There were no warning indicators illuminated. The vehicle was taken to smith cairns ford lincoln (900 central park ave, yonkers, ny 10704, (914)…
TL* the contact leased a 2019 mazda CX-3. While driving various speeds, the contact heard an abnormal grinding noise coming from the vehicle and brakes. There were no warning indicators illuminated. The vehicle was taken to smith cairns ford lincoln (900 central park ave, yonkers, ny 10704, (914) 377-8100) where it was diagnosed that pebbles were causing the abnormal noise and the brakes needed to be resurfaced. The front and rear rotors were repaired. The manufacturer was contacted and provided case number: 1-2295928510. No further assistance was provided. The failure mileage was 1,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011345CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011341CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011338CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011336CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011331CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011326CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011141Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
- 11011137On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm up. -Engine temperature gauge fluctuates. -Low coolant temperature indicator (blue) light stays on longer or turns on while driving. -Poor heater performance, especially at idle. This warranty extension program applies only to the replacement of fail-safe thermostat of the vehicle exhibiting the concerns mentioned above. If the check engine light illumination is determined to be unrelated to the fail-safe thermostat being stuck open, the inspection and repair are not covered under this program.
- 11011133Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle.
- 11009665Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
- 11009664Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline: On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle. This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.
- 11009654The SKYACTIV-DRIVE FW6A-EL AT uses Automatic Transmission Fluid (ATF) Type: FZ. Only use ATF-FZ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.
- 11009644Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11008577Some customers may complain about scratches on the instrument cluster lens.
- 11007029For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.
- 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 11007018Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.
- 11007013Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
- 11007010Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
- 11007009Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11006998Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11006981Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle.
- 11006917Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below.
- 11006899Some customers may notice water entry into the front combination lights (as shown below). This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed to improve sealing ability.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003397Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
- 11003396Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11003358A new repair procedure has been developed to address DTC P0126:00 on SKYACTIV-G 2.0/2.5L engines (non-turbo). Mazda has introduced a replacement kit of the thermostat located within the Coolant Control Valve (CCV). NOTE: It is no longer necessary to replace the CCV for this DTC.
- 11003351Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.
- 11003350Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.
- 11003349Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.
- 11000785The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission
- 11000775There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.
- 11000772Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10 C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.
- 10254191Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
- 10254188Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10 C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.
- 10254187Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
Every Mazda CX-3 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.