2017 Mazda MX-5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Mazda › MX-5 › 2017
These records cover every 2017 Mazda MX-5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2017 Mazda MX-5. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2016-2023 MX-5 Miata vehicles. A software error in the air bag control module may cause the front air bags to deploy with excessive force during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Risk
An air bag that deploys with excessive force can increase the risk of injury during a crash.
Remedy
Dealers will update the Sophisticated Air Bag Sensor (SAS) control module software, free of charge. Owner notification letters were mailed November 7, 2024. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 6924I.
Mazda North American Operations (Mazda) is recalling certain 2016-2019 MX-5 (Miata) vehicles with automatic transmissions. Due to incorrect programming of the Transmission Control Module (TCM), certain conditions may cause the vehicle to unexpectedly downshift and abruptly decelerate.
Risk and remedy
Risk
If the vehicle abruptly downshifts, the driver may lose control of the vehicle, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will reprogram the TCM with corrected software, free of charge. The recall began March 14, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3019A.
Owner complaints
11 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Power train
I am filing this complaint regarding a manual transmission failure on my 2017 Mazda MX-5 Miata (VIN: [XXX] ) at 55,000 miles. The failure occurred without warning while driving, causing immediate and significant transmission malfunction. Mazda issued Technical Service Bulletin 05 [XXX] c addressing…
I am filing this complaint regarding a manual transmission failure on my 2017 Mazda MX-5 Miata (VIN: [XXX] ) at 55,000 miles. The failure occurred without warning while driving, causing immediate and significant transmission malfunction. Mazda issued Technical Service Bulletin 05 [XXX] c addressing this exact defect — defective synchros in 2nd and 3rd gear causing grinding, inability to engage gears, and transmission failure. My VIN falls within the TSB coverage range. The cutoff is sequential number XXX and my sequential number is XXX, placing me within the affected range. Despite this documented defect and my vehicle being under Mazda's Powertrain Limited Warranty at time of failure (under 60,000 miles), Mazda refused full coverage. The dealer offered only 50% goodwill. I escalated to the Mazda regional representative, who also declined full coverage and redirected me back to the dealer — evasive given the documented nature of this defect. This is not isolated. Multiple 2016–2017 MX-5 owners have reported identical failures, and a Mazda engineer publicly acknowledged on video that weak transmission tolerances cause gear teeth to shear under load. Active petitions are calling for a formal recall. While I was able to drive to the dealership, this failure occurred without warning. A similar failure at highway speeds or in a less favorable situation could result in complete loss of vehicle control, posing significant danger to the driver and surrounding traffic. I request that NHTSA: (1) investigate this defect across all 2016–2017 MX-5 Miata manual transmission vehicles, (2) determine whether a formal recall is warranted, and (3) require Mazda to honor full warranty coverage for VINs within the TSB range. I have retained all documentation and am prepared to provide additional information upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Steering
Happened at US 101 Southbound 0.1 MILES SOUTH of RENGSTORFF AVENUE. “Power Steering Malfunction” light came on, then suddenly after 1 second, the car’s steering went stiff and suddenly braked while at freeway speed flow of traffic. Car then sharply veered left into center divider due to automatic sudden braking with no control of the steering wheel
- Tires › Sidewall
I have 205/45/R 17 on a car that I drive on short trips maybe once a week or two. Driving on the highway, the tpms light came on and the handling was instantly strange. I pulled over and checked the tire, the sidewall was blown out on the passenger rear. I had it replaced. Now about 2 months later…
I have 205/45/R 17 on a car that I drive on short trips maybe once a week or two. Driving on the highway, the tpms light came on and the handling was instantly strange. I pulled over and checked the tire, the sidewall was blown out on the passenger rear. I had it replaced. Now about 2 months later, the right rear went flat after a trip. I took it to be repaired and was told that the sidewall was splitting and it could not be repaired. I am concerned that this may not be coincidence.
- Visibility/wiper
Vehicles rear windshield spontaneously shattered. Vehicle was idle and upon starting the vehicle a cracking sound was heard in the cabin and the rear view mirror was unusable as the rear windshield was entirely shattered into <1 inch pieces. Small pieces of loose glass had fallen from both upper…
Vehicles rear windshield spontaneously shattered. Vehicle was idle and upon starting the vehicle a cracking sound was heard in the cabin and the rear view mirror was unusable as the rear windshield was entirely shattered into <1 inch pieces. Small pieces of loose glass had fallen from both upper corners of the windshield. The windshield is still attached to the vehicle and rear visibility is severely limited. No third-party inspections have been executed. There was no previous damage to the windshield and the car was idling when the failure occurred. There were no indications of potential failure before the incident.
- Air bags
Airbag recall mail received from Mazda, when trying to book online mazdausa.com service depart denies vehicle has a recall and refused to schedule appointment
- Visibility/wiper
The windshield cracked while the vehicle was parked in a lot. The crack appears to have started on the passenger side edge of the windshield and rapidly propogated horizontally along the center of the windshield to roughly the center of the glass. The car had 12000 miles on it when the windshield cracked.
- Visibility/wiper
At 8300 miles this car has dozens of rock chips in the windshield, most of which were picked up from driving on relatively clean interstates and some of which have begun to spiderweb. I believe that the glass on this vehicle IS abnormally susceptible to picking up chips from rocks which will in…
At 8300 miles this car has dozens of rock chips in the windshield, most of which were picked up from driving on relatively clean interstates and some of which have begun to spiderweb. I believe that the glass on this vehicle IS abnormally susceptible to picking up chips from rocks which will in time create stress risers and cause the windshield to fail prematurely. I talked to a mazda rep and they said that there were no recalls on this vehicle nor was the windshield covered by the factory warranty. They directed me to take my complaint to my insurance company. more pictures are available upon request.
- Unknown or other
When using android auto while the vehicle IS in motion the touchscreen IS disabled which means I need my eyes on the screen to watch the selection move by turning the selection wheel rather than just touching the screen. I think this IS much more of a distraction. other car models allow touchscreen use.
- Service brakes
Front brembo brakes locked after car IS parked overnight. It unlocked after I force the car forward. It releases with a loud snap. This occurs 2 or 3 times a month. Car drives fine. Dealer has no solution. Dealer requests overnight assessment unfortunately this occurs without predictability.
- Electronic stability control (esc) · Steering
While making a right turn, suddenly lost all steering with car going straight across lane. "Power steering malfunction" warning light appeared, then steering returned. "Dsc malfunction" warning light remained on and "TPMS malfunction" warning light remained on. If there was a car in opposite lane, would have ran into. Once car was restarted, all warnings disappeared. Bringing into dealer 5/11.
- Visibility/wiper
The headliner on my convertible top comes unfastened right above the rear window. it sags down blocking the veiw by an inch and a half. this has been fixed 3 times and continues to happen. this window IS small to begin with. the car was stationary and the top was being taken down.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011345CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011341CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011338CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011336CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011331CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011326CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011141Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
- 11009644Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11008577Some customers may complain about scratches on the instrument cluster lens.
- 11007029For improvement of electrical diagnosis, the SKYACTIV Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.
- 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 11007018Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.
- 11007013Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
- 11007010Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
- 11007009Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11006998Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11005546Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003397Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
- 11003396Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11003223Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window. This is caused by: CASE A: The J-hook binding holding the inner cloth coming loose because the convertible top is opened/closed a lot or from high ambient temperatures. CASE B: After the previous improvement carried out at the supplier since January 19, 2016, some J-hooks have still been found coming loose to bind and hold the inner cloth during the assembly process. To correct the problem: CASE A: Two top-protector clips have been additionally installed to both side edges of the J-hook to prevent the J-hook from loosening and separating. CASE B: An improved inspection process has been started at the supplier to check the appearance of the inner cloth after installation of the clip.
- 11000772Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10 C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.
- 10254191Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
- 10254188Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10 C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced at the supplier.
- 10254187Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
- 10252508Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 10252507Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistance.
- 10252375Some vehicles may exhibit crack(s) on the left and/or right side retractable hardtop quarter garnish (1). The molding material on the retractable hardtop quarter garnish may accelerate the deterioration of the quarter garnish, resulting in the cracks. To eliminate this concern, the molding material on the retractable hardtop quarter garnish has been improved.
- 10252372Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).
- 10251368Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- 10233704Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10233698Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top. Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.
- 10233669There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
- 10232300Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
- 10232299Speedometer replacement procedure
- 10230901Some customers may complain that the front passenger seat belt warning light flashes and the seat belt warning beep is activated, even though there is no occupant in the front passenger seat. When a passenger seat occupant sits with a load on the front side for a long time with the seat warmer on, the occupancy sensor becomes dented and sensitive. As a result, the sensor determines that there is an occupant in the front passenger seat even though the seat is empty.
- 10230899Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. - White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
Every Mazda MX-5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.