2019 Mazda MX-5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › MX-5 › 2019
These records cover every 2019 Mazda MX-5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2019 Mazda MX-5. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2016-2023 MX-5 Miata vehicles. A software error in the air bag control module may cause the front air bags to deploy with excessive force during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Risk
An air bag that deploys with excessive force can increase the risk of injury during a crash.
Remedy
Dealers will update the Sophisticated Air Bag Sensor (SAS) control module software, free of charge. Owner notification letters were mailed November 7, 2024. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 6924I.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Risk and remedy
Risk
Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Mazda North American Operations (Mazda) is recalling certain 2016-2019 MX-5 (Miata) vehicles with automatic transmissions. Due to incorrect programming of the Transmission Control Module (TCM), certain conditions may cause the vehicle to unexpectedly downshift and abruptly decelerate.
Risk and remedy
Risk
If the vehicle abruptly downshifts, the driver may lose control of the vehicle, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will reprogram the TCM with corrected software, free of charge. The recall began March 14, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3019A.
Owner complaints
11 complaints2 involved a crash2 injuries
What owners report most
Latest complaints
- Electrical system · Service brakes · Steering
On the Dash the amber ABS light came on as well as the red Brake light and they stayed on for a couples and I took it to the shop and they said it was the "Steering Angle Sensor" and they changed it and the lights came back on a day later and they took another look from head to toe and they…
On the Dash the amber ABS light came on as well as the red Brake light and they stayed on for a couples and I took it to the shop and they said it was the "Steering Angle Sensor" and they changed it and the lights came back on a day later and they took another look from head to toe and they couldn't find a reason why the ABS and Brake Lights were staying on and now its only intermit after four weeks, it cost me about $644.00 dollars for the SAS plus $130.00 for diagnostic plus renter car and the lights still come on (Meineke Auto Shop.) On the screen of the car it states something wrong with the Electrical Vacuum Pump but they checked and the scanner is not pulling nothing up and the shop end up stating, it was probably an "electrical issue." I believe with the miles the car has, it shouldnt had needed any new sensor and there is a possible electrical defect or bad wiring. Car has no accidents and drives fine and straight but the lights come on a few times a week but never when Im driving only when its first turned on.
- Electrical system · Steering
While driving 65 mph,I lost power steering control then the electronics system shut down momentarily then it restarted itself and made to destination.Next morning, I tried to drive the car but the steering wasn't working. Later on that day ,I checked it again then it worked.
- Vehicle speed control
I've had the car about 4,500 miles. No problems. Current mileage is 8899. Drove about 30 miles. 88 degrees. Humid. Dry. Slowed and turned right into my driveway. Stopped to run and open the garage. Standard tranny. The moment I slipped it out of gear, the engine began to howl, revving to…
I've had the car about 4,500 miles. No problems. Current mileage is 8899. Drove about 30 miles. 88 degrees. Humid. Dry. Slowed and turned right into my driveway. Stopped to run and open the garage. Standard tranny. The moment I slipped it out of gear, the engine began to howl, revving to between 5,500 and 6,000 r.p.m.s. Turned it off. Turned it back on after 15 seconds. Immediately went to 6,000 r.p.m.s. Turned it off. Started it again after 30 seconds. Was okay and is now in my garage.
- Fuel system, gasoline
The contact owns a 2019 Mazda MX-5. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2019 Mazda MX-5. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Seat belts
Seat belts fail to retract or tighten properly. I have to hand feed the belt slowly back into the housing when I put the seat belt on to get it to properly tighten. It also fails to retract when I remove the belt, once I got caught in the loop almost falling onto pavement when I was exiting the…
Seat belts fail to retract or tighten properly. I have to hand feed the belt slowly back into the housing when I put the seat belt on to get it to properly tighten. It also fails to retract when I remove the belt, once I got caught in the loop almost falling onto pavement when I was exiting the vehicle. My dogs have on occasion gotten snarled in the belt while entering or exiting the car. A dealership confirmed the belts were failing to retract, but blamed it on repairs done by a non dealership garage. No warning lamps etc etc
- Fuel system, gasoline
The contact owns a 2019 Mazda MX-5. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that while driving 45 MPH, the vehicle began to lose power with the check engine and…
The contact owns a 2019 Mazda MX-5. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that while driving 45 MPH, the vehicle began to lose power with the check engine and traction control warning lights illuminated on the instrument panel. The contact was able to drive the vehicle home and called the manufacturer to schedule an appointment to have the recall serviced. The contact was informed by the manufacturer that the vehicle would be towed to the dealer. The contact had the vehicle towed to the dealer who then informed him that the part for the repair was not yet available. The contact was informed that the vehicle could not be serviced and that the vehicle would remain in their possession. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 37,150. VIN tool confirms parts not available.
- Wheels
In oct. Of 2018, I purchased a mazda with yokohama advan sport V105, 195/50r16, 84V tires. these were the standard tires that came on the car. now some 15,832 miles later and less than 3 yrs., I am told that they have "micro cracks" and should be replaced. closer research revealed that these are…
In oct. Of 2018, I purchased a mazda with yokohama advan sport V105, 195/50r16, 84V tires. these were the standard tires that came on the car. now some 15,832 miles later and less than 3 yrs., I am told that they have "micro cracks" and should be replaced. closer research revealed that these are "summer tires" that "flexing of the specialized rubber compounds used in max performance summer tires during cold-weather use can result in irreversible compound cracking. Compound cracking IS not a warrantable condition because it occurs as the result of improper use or storage, tires exhibiting compound cracking must be replaced." at no time was I warned that driving with these tires in the winter could cause this damage. more important IS the fact that they get dangerously little traction under these cold conditions-especially with even a minimal amount of snow. a consumer should be warned about this foreseeable dangerous condition-especially when this car IS sold in a state with severe winters.
- Air bags · Engine · Power train
As I was exiting a bp gas station (62 griffin corporation dr, chelsea, al 35043) and making a right onto county road 11, the rear tires of the car started to spin (1/4 throttle). I noticed that ABS or the stability control system did not activate. The car was not in "sport" mode. it was in the…
As I was exiting a bp gas station (62 griffin corporation dr, chelsea, al 35043) and making a right onto county road 11, the rear tires of the car started to spin (1/4 throttle). I noticed that ABS or the stability control system did not activate. The car was not in "sport" mode. it was in the "d" driving mode. the rear tires continued spinning and I felt the car's back end fishtailing. At this point, I started to get on the brakes hard and try to do minor corrections, when I felt that the brake pedal was not pulsating, and the car was not slowing down at all. at this point, I was facing oncoming traffic and the railroad tracks that were about >500 ft in front of me. I look to my right and notice that I am about to slide into the railroad crossing sign. the impact was hard enough to where my right buttock ended up next to the handbrake of the car. my arm IS slightly bruised from it being swung to the right and hitting the passenger window. the airbags were not deployed at all. however, the damage done to the car IS, left lower control arm scratched/scuffed/damaged, the passenger side mirror broken off, the passenger door dented inwards, the side skirt (the part that runs across the bottom of the car) ripped off on the driver's side and bent upwards on the passenger side, and finally, the passenger side door sill dented/bent inwards. the pictures attached are the photos of my bruise and the incident.
- Electrical system · Service brakes · Structure › Body
As I was exiting a bp gas station (62 griffin corporation dr, chelsea, al 35043) and making a right onto county road 11, the rear tires of the car started to spin (1/4 throttle). I noticed that ABS or the stability control system did not activate. the rear tires continued spinning and I felt the…
As I was exiting a bp gas station (62 griffin corporation dr, chelsea, al 35043) and making a right onto county road 11, the rear tires of the car started to spin (1/4 throttle). I noticed that ABS or the stability control system did not activate. the rear tires continued spinning and I felt the car's back end fishtailing. At this point, I started to get on the brakes hard and try to do minor corrections, when I felt that the brake pedal was not pulsating, and the car was not slowing down at all. at this point, I was facing oncoming traffic and the railroad tracks that were about >500 ft in front of me. I look to my right and notice that I am about to slide into the railroad crossing sign. the impact was hard enough to where my right buttock ended up next to the handbrake of the car. my arm IS slightly bruised from it being swung to the right and hitting the passenger window. the airbags were not deployed at all. however, the damage done to the car IS, left lower control arm scratched/scuffed/damaged, the passenger side mirror broken off, the passenger door dented inwards, the side skirt (the part that runs across the bottom of the car) ripped off on the driver's side and bent upwards on the passenger side, and finally, the passenger side door sill dented/bent inwards. the pictures attached are the photos of my bruise and and the incident.
- Structure › Body
Soul red crystal paint excessive paint chipping. Front of car and hood has more that 50 white spots from chipping paint. 23,000 miles and the car looks terrible from the front.
- Power train
Tcm recall 2016-2019 MX-5 (nd) transmission control module software concern safety recall 3019a; nhtsa campn number 19v-072 did not work problem still exist getting worse. see pdf file in complaint uploads
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011345CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011341CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011338CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011336CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011331CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011326CUSTOMER SERVICE PROGRAM CSP12 - DENSO LOW-PRESSURE FUEL PUMP CUSTOMER SERVICE PROGRAM WARRANTY EXTENSION: Attention ALL Mazda Dealers: This is a Warranty Extension and not a recall campaign. Repairs are not to be made unless there is a confirmed low-pressure fuel pump failure within the coverage period. As of November 18, 2024 Repair Procedures and Parts and Warranty documents are available.
- 11011141Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
- 11009644Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 11008577Some customers may complain about scratches on the instrument cluster lens.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251368Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- 10248392There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.
- 10248385Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). The film of the center display may be peeled off. White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts.
- 10246121The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10243568Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 10241637Some customers may complain about scratches on the instrument cluster lens.
- 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10238695Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
- 10238663Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.
- 10237217Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- 10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10237215Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
- 10237197The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10233704Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10233698Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top. Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.
- 10233669There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
- 10232300Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 F (10C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
- 10232299Speedometer replacement procedure
- 10230902When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10230901Some customers may complain that the front passenger seat belt warning light flashes and the seat belt warning beep is activated, even though there is no occupant in the front passenger seat. When a passenger seat occupant sits with a load on the front side for a long time with the seat warmer on, the occupancy sensor becomes dented and sensitive. As a result, the sensor determines that there is an occupant in the front passenger seat even though the seat is empty.
- 10230899Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. - White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
- 10230897Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. - White dots may appear on the center display NOTE: The occurrence of the symptoms depends on the vehicle model and the parts. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
- 10230875Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- 10230870Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.
- 10230869Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the infotainment center display assembly. Low cost repair kits are available to repair the infotainment center display screen.
- 10230865When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.
- 10230864This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.
- 10230863This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.
Every Mazda MX-5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.