2009 Mci J4500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Recalls
11 recalls name the 2009 Mci J4500. Newest first.
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor…
Risk and remedy
Risk
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Risk and remedy
Risk
Loss of steering control may increase the risk of a crash.
Remedy
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured November 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially…
Risk and remedy
Risk
If the seat belt locking mechanism does not function as intended, the bus driver may not be properly restrained, increasing the risk of personal injury in the event of a crash.
Remedy
MCI will notify owners , and dealers will inspect and retrofit the seats free of charge. The recall began on May 14, 2015. Owners may contact MCI customer service at 1-800-241-2947.
Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Risk and remedy
Risk
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Remedy
MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of…
Risk and remedy
Risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Motor coach industries, inc (mci) IS recalling certain model year 2009-2012 j motor coaches. due to inadequate bonding, the transom windows (the rear-most windows on each side), may detach from the coach.
Risk and remedy
Risk
A transom window may detach without warning, increasing the risk of personal injury or property damage.
Remedy
Mci will notify owners, and dealers will install mechanical retention clips on the transom windows, free of charge. The safety recall began on june 5, 2012. owners may contact mci at 1-800-241-2947.
Motor coach industries (mci) IS recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. under certain road and driving conditions, vehicle…
Risk and remedy
Risk
If the driver IS slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Remedy
Mci will notify owners and replace the control module free of charge. the safety recall began on january 4, 2012. owners may contact mci customer service at 1-800-241-2947.
Mci IS recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. the windshield wiper motor may fail to operate properly while the wiper system IS functioning. if this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop…
Risk and remedy
Risk
If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.
Remedy
Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. this service will be performed free of charge. the safety recall IS expected to begin during july 2010. owners may contact mci customer service at 1-800-241-2947.
Mci IS recalling certain model year 2008 and 2009 motor coaches, model j4500 manufactured between october 2007 and april 2009; 2009 motor coaches models d4000istv, d4005, d4500, and d4505 manufactured between january and july 2009; 2010 d4500 coaches manufactured between december 2008 and april 2009; 2009 e4500 coaches manufactured between january and april…
Risk and remedy
Risk
With a broken sas driving tab, the electronic stability control (esc) will not function properly, which could possibly result in a vehicle crash.
Remedy
Mci will notify owners and the vehicles will be repaired free of charge. the safety recall began on july 10, 2009. owners may contact mci at 1-800-241-2947.
Mci IS recalling 316 my 2008-2009 j4500 coach vehicles. these vehicles may contain a distorted valve in the automatic traction control (atc) and/or electronic stability control (esc) systems. under certain conditions, the valve may stick in the open position and cause full service brake pressure to be applied to either the front axle brakes or the drive…
Risk and remedy
Risk
In the event the valve sticks in an open position and causes full service brake pressure to be applied, a vehicle may experience brake lock-up once the vehicle slows to 5 mph, thereby increasing the risk of a crash.
Remedy
Dealers will inspect and replace the atc valves free of charge. the recall IS expected to begin during may 2009. owners may contact mci at 847-285-2000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10222404MCI has released Technical Service Information Bulletin (TSIB) 22-12 to address concerns with water ingress in remote switch box. The TSIB provides guidance on how to rework the box to inhibit water intrusion and connector corrosion
- 10206198This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either Conventional, PreSet or Unitized Wheel-End hubs.
- 10180805This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
- 10172528DDC Field service campaign for GHG17 Detroit DD13 engines requiring software reprogramming and new emission label replacement. This field service applies only to MCI (Motor Coach Industries) vehicles.
- 10152973This Service Bulletin informs affected owners of 1997-2013 E4500 and 2001-2015 J4500 model coaches equipped with Rear Axle Steering (RAS) system of the importance of maintaining tag axle caster, and provides the procedure to adjust the caster, if necessary.
- 10119144This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may result in potential vacuum issues which could result in collapsing of the tank walls on MCI D model coaches, MCI E4500 model coaches and MCI J4500 model coaches.
- 10119141This Service Bulletin informs affected customers of the procedures to replace the existing 2007 EPA Cummins engine harness p-clip, in the event that loom damage or chafing has occurred on model year 2008-2011 MCI E4500 model coaches and model year 2007-2011 MCI J4500 model coaches, and that MCI has a parts kit available for purchase.
- 10117380This Service Bulletin informs affected customers that ZF Friedrichshafen AG has released a Service Information bulletin regarding checking axle hubs and wheel heads if an ABS tell-tale lamp is activated during coach operation on MCI J model coaches, and that immediate action is required in such event to prevent an overheat condition.
- 10117379This Service Bulletin informs affected customers of the maintenance procedures for the Torca Accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is a one time usage clamp; and that a new clamp must be utilized after any service or maintenance is performed in which the existing clamp was loosened or removed on MCI D and MCI J model coaches.
- 10116259This Service Bulletin informs affected customers to routinely inspect the wheelchair power circuit breaker and cable connections for corrosion every 6,000 miles/9,000 km on model year 2009-2017 MCI J4500 model coaches equipped with a Braun wheelchair lift.
- 10054200Mci: an incorrect part for application for diesel exhaust fluid (def) nozzle supply hose and metering unit fitting resulted in leaking def, the illumination of check engine tell tale light on instrument panel and if not addressed, engine would initiate shutdown sequence. Model j4500. No years listed.
- 10045859Motor coach inc: drive axle suspension support structure may accumulate water causing support structure damage due to expansion, in freezing temperatures, while coach IS being operated. Models e4500, j4500. No model years listed. Updated 12/10/12.
- 10044567Mci: on some coaches, due to an absence of washer, the fan clutch bracket bushing may walk out of bracket and allow clutch misalignment and belt failure.
- 10042911Motor coach industries: on some coaches, water may migrate onto/into the transmission and/or the fill tube, through the breather vent that IS located on top of transmission. No model years listed.
- 10042889Motor coach industries: bulletin information on some motor coaches, at a high temperature threshold that the drive axle wheel hub cover would become detached during the operation of the motor coach. No model years listed.
- 10042598Motor coach inc: bulletin pertaining to the revised replacement directional/side marker lights. To eliminate potential cracks that result in water intrusion, revised lights foam backing was removed between marker light and coach body.
- 10038824Motor coach indudstries: information on replacing the coolant pump that may have a problem.
- 10038195Motor coach industries service campaign: see document search button for owner letter. There may be a harsh downshift, rpm flare, or the transmission may lock.
- 10034486Mci: tag unload valve assembly. Effective with unit number 65614, mci has made design changes to the tag unload valve assembly installation on some model coaches. The longer life valves will improve the durability of the tag unload valve assembly. Models e4500/j4500 series. No model years listed.
- 10030906Motor coach inc.: mci has become aware of failures of the sensors where the system IS constantly signaling an obstruction behind, when no obstruction exists. The original sensor installed in the coach was too sensitive and would sometimes sense the rear bumper as an obstruction.
- 10030307Motorcoach inc: atc/esc relay valve assembly. The defect involves a valve that IS part of the automatic traction control (atc) and electronic stability control (esc) systems for the coach's rear axles, and the esc for the front axles.
- 10029485Motorcoach inc.: an upgrade to the software program IS required on certain MC1 e4500 and j4500 coaches equipped with allison gen IV B500 transmissions. Model years unknown.
- 10029464Mci coach: rear relay valve. The issue involves leakage from the secondary reservoir to (or through, if the drain cock IS left open) the primary reservoir when a full service brakes application IS made after the primary reservoir has been drained as part of the failed system check,.
- 10028747Motor coach: a potential for sensor failure on coaches equipped with rear sensing system. Failure may be advising drivers that there may be an obstruction with three (3) feet of rear of coach, when there may not be. Model years unknown.
- 10028746Motor coach: engine shutdown/low coolant sensor. Direct current low coolant sensor has become plated with coolant chemicals and no longer senses that coolant level has dropped. Model years unknown.
- 10028708Motorcoach: a design change to the driver's and passenger's windshield blind installation. This design change will minimize blind rattle during coach operation. Model years unknown.
- 10028706Motorcoach: product improvement change to the brake chambers used on the front axle of e4500/j4500 coaches having ex225 disc brakes. Model years unknown. Updated 7/10/09.
Every Mci J4500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.