2016 Mci J4500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Mci J4500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2016 Mci J4500. Newest first.
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor…
Risk and remedy
Risk
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number…
Risk and remedy
Risk
Inability to use the seat belt may increase the risk of injury in the event of a crash.
Remedy
MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.
Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk and remedy
Risk
A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
Remedy
MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began June 26, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 481.
Motor Coach Industries (MCI) is recalling certain 2014-2017 J4500 motor coaches equipped with ZF front axles. In the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. If the brake hose wall reinforcement is damaged, the brake hose may leak. As such, these vehicles…
Risk and remedy
Risk
If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
Remedy
MCI will notify owners, and dealers will inspect the clamp tightness, replacing any damaged brake hoses, as necessary, free of charge. The recall began on July 14, 2017. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 454.
Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.
Risk and remedy
Risk
If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
Remedy
Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin 452.
Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
Risk and remedy
Risk
A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
Remedy
MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.
Motor Coach Industries (MCI) is recalling certain model year 2016 MCI J4500 motor coaches manufactured August 26, 2015, to December 3, 2015, and equipped with Kiel passenger seats. During assembly, one of the seat mounting bolts was installed incorrectly.
Risk and remedy
Risk
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the seat occupant.
Remedy
MCI will notify owners, and dealers will correct the seat mounting, free of charge. The recall began on January 12, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 430.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011092Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
- 10240348Instructions to improve sealing in the front junction box.
- 10222404MCI has released Technical Service Information Bulletin (TSIB) 22-12 to address concerns with water ingress in remote switch box. The TSIB provides guidance on how to rework the box to inhibit water intrusion and connector corrosion
- 10213037Technical Service Information Bulletin describing the retrofit for the front junction box cover on specifically equipped buses.
- 10213033Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
- 10180807This Service Bulletin informs affected owners of the steps to add a tensioner bracket to increase the tension on the A/C compressor belt.
- 10180805This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
- 10173614This service bulletin outlines the steps to replace the adapter plates on the tag axle bellows to increase support for the bellow piston.
- 10172528DDC Field service campaign for GHG17 Detroit DD13 engines requiring software reprogramming and new emission label replacement. This field service applies only to MCI (Motor Coach Industries) vehicles.
- 10172212This Procedure outlines steps to add a tensioner bracket to increase the tension in the A/C Compressor belt.
- 10171202This Service Bulletin outlines the steps to install reinforcement bracket for the mudflap on coaches equipped with MCI P/N 03-33-2646.
- 10171201This Service Bulletin outlines the necessary steps to inspect the power steering system for proper operation. It also lists the necessary steps to replace the power steering seals if needed.
- 10168838This Procedure is to inspect the alignment and correct if needed and is to be used at Service Centers equipped with Hunter Alignment Machine, WT470.
- 10167386This Procedure is for changing the functionality of the tail lights such that they comply with New Jersey Administrative Code Section 16:53-3.30, which requires the stop lights to be "separate and independent" of all other rear lights on the coach.
- 10167381This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.
- 10165727This Procedure outlines the steps to replace the fuel overflow hose and clamp on the fuel tank on model year 2011-2020 J4500 model coaches.
- 10151595Field Service Campaign D18M2 GHG17 GHG17 Detroit? DD13 Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI)
- 10147452This Service Bulletin informs affected owners that Detroit Diesel Corporation has released bulletin D18M2, advising that some certified GHG17 Detroit DD13 engines installed in model year 2015-2018 MCI J4500 coaches will require reprogramming, and that some of affected coaches may also need their exempt emission label replaced with a certified label.
- 10147451This Service Bulletin informs affected owners of model year 2011-2019 J4500 coaches equipped with entrance door sensor MCI P/N 07-19-1176, of the procedure to adjust the entrance door sensor for proper sensor alignment. The procedure also outlines the application of a thread locker to prevent sensor movement.
- 10129950This Service Advisory informs affected owners of model year 2012-2018 J4500 model coaches that the Fan Test Switch, in the remote JBox, in some instances has been accidentally turned on and left on, resulting in the engine running cool and inefficient for extended periods of time and that MCI has developed 2 interim options and that MCI will be cutting in as a standard, a switch cover. An exact VIN cut in number is currently in process.
- 10129262This Service Bulletin informs affected customers that the GFCI outlet(s) on the Sensata inverter may require replacement on model year 2014-2017 MCI D Series and model year 2014-2017 MCI J4500 model coaches, and that replacement parts are available for purchase.
- 10129261This Service Bulletin informs affected customers that they may experience water intrusion into the interior cavity of the front junction box compartment on model year 2012-2017 MCI J4500 model coaches, and that an additional seal on the interior face of the door and a door stop will reduce the potential for water intrusion.
- 10128829This Service Advisory informs affected customers that MCI and Detroit Diesel have been taking steps to correct fault codes reported by the Detroit DD13 Engine Motor Control Module (MCM) and Aftertreatment Control Module (ACM) resulting in Malfunction Indicator Lamp (MIL), Check Engine Lamp (CEL), and eventual engine de-rate and that a final ACM software update has been created that should begin in May 2018.
- 10125011This Service Bulletin informs affected customers that model year 2012-2018 MCI J4500 model coaches may experience fading, discoloration or delamination of the tail light assembly and that MCI will provide replacement parts at no cost to the customer.
- 10119751This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D model coaches and model year 2013-2016 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no cost to the customers.
- 10119747This Service Bulletin informs customers that MCI has created a procedure outlining the required steps to clean the fixed radiator on model year 2010-2016 MCI J4500 model coaches.
- 10119745This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D model coaches and model year 2013-2016 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no cost to the customers.
- 10119144This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may result in potential vacuum issues which could result in collapsing of the tank walls on MCI D model coaches, MCI E4500 model coaches and MCI J4500 model coaches.
- 10117384This Procedure is to be performed in conjunction with Service Bulletin 445, and provides a procedure to insert plugs in the transmission harness connector open cavities to help prevent water migration into the transmission connector and harness on MY 2013 - 2017 MCI J4500 coaches. This Service Bulletin must be implemented in conjunction with MCI Service Bulletin 445.
- 10117383This Service Bulletin informs affected customers that customers may experience water migration into the transmission connector and harness on MY 2013 - 2017 MCI J4500 coaches, and that the transmission interface harness wire loom may wear due to stress or movement at the point of existing p-clamps or tyraps; that either condition may result in transmission codes, the PBSS (pushbutton shift selector) not shifting, or transmission failure; and that MCI will remedy the affected coaches at no cost to customers. This Service Bulletin must be implemented in conjunction with MCI Procedure 7-135.
- 10117382This Service Bulletin informs affected customers that operators of coaches equipped with a DD13 engine may experience difficulty removing the oil filter due to the position of the Amerex fire suppression system nozzle on MY 2016-2017 MCI J4500 model coaches, and provides a procedure to retrofit the coaches.
- 10117381This Service Bulletin informs affected customers that Hamsar has notified MCI that the high mount brake light on MY 2014 - 2016 MCI J4500 coaches may fail due to water intrusion, and that MCI will remedy the affected coaches at no cost to customers.
- 10117380This Service Bulletin informs affected customers that ZF Friedrichshafen AG has released a Service Information bulletin regarding checking axle hubs and wheel heads if an ABS tell-tale lamp is activated during coach operation on MCI J model coaches, and that immediate action is required in such event to prevent an overheat condition.
- 10117379This Service Bulletin informs affected customers of the maintenance procedures for the Torca Accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is a one time usage clamp; and that a new clamp must be utilized after any service or maintenance is performed in which the existing clamp was loosened or removed on MCI D and MCI J model coaches.
- 10116259This Service Bulletin informs affected customers to routinely inspect the wheelchair power circuit breaker and cable connections for corrosion every 6,000 miles/9,000 km on model year 2009-2017 MCI J4500 model coaches equipped with a Braun wheelchair lift.
- 10116258This Service Bulletin supercedes Service Bulletin 446 in its entirety and informs affected customers that model year 2011-2017 MCI J4500 model coaches may exhibit signs of premature wear or cracks in the A/C compressor support tube, which may cause the drive belt for the A/C compressor to fail or slip off the pulley, resulting in loss of function of the air conditioning, and that MCI will remedy the affected coaches at no cost to the customers.
- 10116257This Service Bulletin informs affected customers that model year 2011-2017 MCI J4500 model coaches may exhibit signs of premature wear or cracks in the A/C compressor support tube, which may cause the drive belt for the A/C compressor to fail or slip off the pulley, resulting in loss of function of the air conditioning, and that MCI will remedy the affected coaches at no cost to the customers.
- 10116256This revised Service Bulletin was issued to reflect specific unit numbers in place of a VIN range list, and informs affected customers that Cummins has released Campaign C1846 that addresses calibration issues on ISX12 2013 engines in certain motor coach operations on model year 2014-2016 MCI D model coaches and model year 2014-2016 MCI J4500 model coaches.
- 10116255This Service Bulletin informs affected customers that the remote junction box installed on model year 2013-2016 MCI J4500 model coaches is subject to corrosion and that MCI will remedy the affected coaches at no cost to the customers.
- 10110764This Service Bulletin informs affected customers that MCI has become aware that damage may occur to the RH dash assembly defroster (diffuser) vents as a result of passenger contact entering and exiting the coach cabin on MY 2015 - 2017 MCI J4500 coaches, and that the parts required for the rework will be supplied at no charge to the customer.
Every Mci J4500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.