2007 Mercedes Benz E550
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2007 Mercedes Benz E550. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2007 Mercedes Benz E550. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk and remedy
Risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk and remedy
Risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing…
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Owner complaints
37 complaints
What owners report most
Latest complaints
- Fuel/propulsion system
When I filled up gas and start the car, it has gas smell. seems like fuel is pooling on the left side on top of the fule filter module underneath the cushion. Searched the internet and found out it is a common problem on Mercedes.
- Fuel/propulsion system · Unknown or other
Car smells like gas inside and out until about half a tank after reviewing mercedes benz forms in the benz world website it IS a very common problem with the E500 and E550 in the years between 2005 and 2008 vehicles there are numerous complaints about it and not sure when it started I've just…
Car smells like gas inside and out until about half a tank after reviewing mercedes benz forms in the benz world website it IS a very common problem with the E500 and E550 in the years between 2005 and 2008 vehicles there are numerous complaints about it and not sure when it started I've just recently purchased the vehicle but the previous owner previous owner mentioned it to me as well I didn't thank to much about it till the smell has gotten so bad that the windows have to be rolled down to be able to breathe in the vehicle
- Electronic stability control (esc) · Suspension · Vehicle speed control
Takata recall vehicle airmatic suspension failed again today driving on the highway...this IS the second time this has happened. I'm fed up with mercedes!
- Fuel/propulsion system
After filling up the fuel tank there IS a strong odor of gasoline. I smells inside and outside of the car until the car reaches three quarters of a tank or less. I have read in the mercedes benz forums that alot of people are having problems with this! I am driving a ticking time bomb.
- Suspension
I wish to report an issue with the air-matic suspension on my 2007 mercedes benz E550. I had the air struts replaced a few years ago with mercedes benz parts at the dealership and have driven approximately 16,000 miles since replacement without accident. the car has 36,000 miles currently and IS…
I wish to report an issue with the air-matic suspension on my 2007 mercedes benz E550. I had the air struts replaced a few years ago with mercedes benz parts at the dealership and have driven approximately 16,000 miles since replacement without accident. the car has 36,000 miles currently and IS driven exclusively in town, on paved roads, and garaged at home. on september 25, 2018 the strut on the front left (driver side) catastrophically failed causing the car to pull hard to the right as the front left dropped violently. I have contacted mercedes benz USA to report this issue for their investigation. my current information IS the strut experienced an internal failure as reported by the mechanic, but would need further investigation to determine exact root cause. my concern IS that this part failed suddenly without warning and if I were not traveling at a low rate of speed (approximately 30 mph), the outcome could have been far worse. I feel that given the low miles, newness of the part, and sudden failure, this could be an indication of a more serious issue with manufacture of this component and should be further investigated.
- Air bags · Service brakes · Suspension · Wheels
TL* the contact owns a 2007 mercedes-benz E550. While driving various speeds, the contact depressed the brake pedal and heard a squeaking noise. The brake pedal traveled to the floorboard. The contact mentioned that the air bag warning indicators were illuminated and the rear brake lights failed to…
TL* the contact owns a 2007 mercedes-benz E550. While driving various speeds, the contact depressed the brake pedal and heard a squeaking noise. The brake pedal traveled to the floorboard. The contact mentioned that the air bag warning indicators were illuminated and the rear brake lights failed to illuminate. The vehicle was taken to an independent mechanic who diagnosed that the brakes, rotors, and ball joints were faulty, and all four tires were worn. The vehicle was not repaired. The manufacturer was notified of the failures. The contact purchased the vehicle on july 4, 2017. Less than three years after driving off of the used car lot, the serpentine belt fractured, the brakes did not work, the ball joints were faulty, the tires were worn, and the front passenger side air bag did not work. There were no recalls for the vehicle. The failure mileage was 128,000.
- Fuel system, gasoline
TL* the contact owns a 2007 mercedes-benz E550. While fueling the tank at the service station, fuel spilled onto the ground. The vehicle was taken to the dealer where the fuel container was replaced. the manufacturer was notified of the failure. The approximate failure mileage was 50,000. updated 04/22/16*lj the consumer stated no replacement part was provided.
- Fuel/propulsion system
I just noticed a very potent gas odor on the rear both right and left side of the car. There are no leaks on the garage floor or my driveway. I know there was a recall for the 2003-2006 e-class, but was there one for 2007-2009 models as well? I just noticed it today and I am the 2ND owner of the vehicle, car has about 78K on the odometer.
- Fuel/propulsion system
Smell strong gasoline every I fill up the gas tank.
- Fuel system, gasoline
Strong odor of gasoline after filling gas tank to registered full level. *tr
- Fuel system, gasoline
Summer of 2013, I carried the car to the dealer because there was loud smell of gas, they checked it out but said they couldn't find anything. on 2 november 2014 my wife fill the tank with gas and advised me that there was loud smell of gas. I checked it out, took the back seat up so I…
Summer of 2013, I carried the car to the dealer because there was loud smell of gas, they checked it out but said they couldn't find anything. on 2 november 2014 my wife fill the tank with gas and advised me that there was loud smell of gas. I checked it out, took the back seat up so I could see the gas tank and there was gas on top of the fuel sending unit. I went to the dealer and ask if there was a recall, they said no but they would check it out and repair it for a fee. *tr
- Fuel system, gasoline
Previously reported on complaint # 10638080, no response. Please provide update about nhtsa action # ea13003. Leaking fuel tanks. We have been overcharged for replacing defective tank, mercedes will not help with $3293.15 fee charged on this manufacturing error. Please advise, thank you *tr
- Fuel/propulsion system
Gas leaking from rear area of vehicle; strong fuel odor after refueling. *tr
- Fuel/propulsion system
Strong gas vapors and possible fuel leakage. Gas vapors are really strong when vehicle IS parked in garage immediately. The gas vapors can be smelled while driving causing the fumes to be inhaled and dizziness. this can not be safe. *tr
- Fuel/propulsion system
Strong smell of gas inside the car when fueled. was told today that there IS a bolt threaded into the top of the gas tank, and gas IS leaking from it. cost of repair IS $2200. Car has never been rear ended. can't get an answer from dealer as to how this happened. *tr
- Fuel/propulsion system
After filling the car up full tank you can smell strong odor of gasoline coming from the car. *tr
- Fuel/propulsion system
Every time car IS filled with gas, there IS an overpowering gas smell in the car and the garage. Took vehicle to local mercedes benz dealership. Dealership found fuel tank leaking from top of fuel tank above sender. Charged my father $3,293.15 for repair. This IS obviously a manufacturers defect. *tr
- Fuel/propulsion system
There IS a strong gasoline smell every time I fill my mercedes. The car has only 16,500 miles. I have seen numerous cases of this online and am concerned about storing it in my garage. *tr
- Fuel system, gasoline
The 2007 mercedes E550 emits a very strong gas odor. It smells like gas vapor and not burnt motor oils. the smell appeared shortly after I refueled the gas tank. I drove the car to a shopping center, and I could smell the gas both inside and outside. After leaving the car in the garage, the garage now also smells like gas. *tr
- Fuel system, gasoline
I noticed a very strong odor of fuel in my garage. when I got in the car odor was even stronger. I looked on the floor of the garage but there was no liquid on my floor. I took the car to a local mechanic and they called the mercedes dealership and the dealer stated it was a known problem and…
I noticed a very strong odor of fuel in my garage. when I got in the car odor was even stronger. I looked on the floor of the garage but there was no liquid on my floor. I took the car to a local mechanic and they called the mercedes dealership and the dealer stated it was a known problem and the fuel pump leaking and would need to be replaced. when the backseat was removed there was fuel on top of the fuel tank. this fuel pump was replaced but the odor was still there. I took the car to the mercedes dealer and they kept the car for a week and explained to me the fuel tank was leaking and would need to be replaced. again he stated this was a known problem. I inquired how this would be possible that a five year old fuel tank would be leaking. I stated it sounds like a manufacture defect. the technician informed me that it was not a defect but rather the part was designed just to last hat period of time. I dispute that explanation. I received a quote to replace the tank for $1,895. *tr
- Fuel system, gasoline
Very strong smell of gasoline outside the car when parked; and inside when driving or when stopped while driving slow. this happened a day after servicing the car transmission at the same dealership.took it back to dealer, they claim it's a very common issue and the car IS hazardous to drive…
Very strong smell of gasoline outside the car when parked; and inside when driving or when stopped while driving slow. this happened a day after servicing the car transmission at the same dealership.took it back to dealer, they claim it's a very common issue and the car IS hazardous to drive because gas leak IS on top of exhaust and can start a fire. It needed $3,000 repairs (gas tank + fuel pump & sending unit.) I was driving a time bomb with my children the night before without realizing it. There should be a recall for this dangerous factory dangerous design & poor engineering quality of gas tank. *tr
- Fuel system, gasoline
When filling the gas tank all the way and stopping the delivery of fuel after the first click there IS a strong smell of gasoline when the car IS parked (almost like a leak). the smell goes away after the fuel drops below 3/4 of a tank. this happens every time. *tr
- Fuel system, gasoline
Gas smell in the cabin of the car and outside the car - smells like a gas leak under the back seat. *Jb
- Fuel system, gasoline
1/9/2013 I took the car in for the check engine light. They found there was a gas seal leak and they replaced the gas cap. On 7/30/2013 I took my car in for the check engine light. There was a gas tank leak. They had to replace the gas tank. Please feel free to contact me for documentation or further information necessary to be included in the recall or class action for this issue. *tr. .update 04-10-14 *bf
- Fuel system, gasoline
When I fill the gas tank up to the top with fuel, there IS a strong oder of gas coming from the car. It doesn't go away until the tank IS about 3/4 full after driving. I took it to the dealer, they said they fixed it, but they did not. I think mercedes IS aware of this issue yet refuses to do a recall. There are 100'S of other complaints about this problem online from other e-class owners. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Leakage From The Fuel Tank
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and…
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008323Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check housing cover of lamp unit for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove headlamps. 2. Remove all grommets from outlet openings. 3. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation diaphragm to work properly! 4. Remove existing service cover. 5. Place desiccant packs into the new service covers and bolt down (Picture_01). 6. Glue the new diaphragm onto the intended surface at the service cover (Picture_02). Note: The bonding surface must be clean and dry. 7. Attach service cover with desiccant pack at headlamp. 8. Install headlamp. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_03). 2. The new transparent diaphragm must be correctly bonded (Picture_04). 3. Check headlamp housing for any external damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10219252In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, is extending the warranty coverage on the fuel filter unit in certain Model Year (MY) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first) due to the following condition: The fuel filter unit might need to be replaced due to minor fuel seepage at the fuel filter flange that could result in fuel odor and/or an activation of the check engine Malfunction Indicator Lamp (MIL). Note that a risk of fire has been ruled out based on the nature of the fuel seepage and the distance to hot components. The vehicles will be visible and flagged in VMI as OPEN on June 10, 2022
- 10215214In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, is extending the warranty coverage on the fuel filter unit in certain Model Year (MY) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first) due to the following condition: The fuel filter unit might need to be replaced due to minor fuel seepage at the fuel filter flange that could result in fuel odor and/or an activation of the check engine Malfunction Indicator Lamp (MIL). Note that a risk of fire has been ruled out based on the nature of the fuel seepage and the distance to hot components.
- 10205147Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
- 10186142Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
- 10186141NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10186135If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
- 10181124Harsh engagement when changing gear range from P to D or R
- 10181123Harsh engagement when changing gear range from P to D
- 10179951AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
- 10167561Xenon burner inoperative or flickers
- 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
- 10167489Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001762 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001192 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001195 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001477 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001492 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001495 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001600 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. P001662 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001700 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft.
- 10167000Surface damage on steering wheel trim
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166103The controls on the partially electric seat adjustment switch stick or are loose or broken.
- 10166092Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.
- 10166090Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjustment can only be adjusted for 2 sec with the seat adjustment switch (seat can only be adjusted in longitudinal direction in fits and starts). 5. Function "Collision avoidance when folding down the rear seat backrest" not functioning (seat fails to move forward when the rear seat backrest is folded down).
- 10166084Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .
- 10166083Rubbing noises arise between the covering and cover of the sidebag
- 10166082Noises from area of seat adjuster or cushion frame.
- 10166081Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
- 10158329Oil in engine wiring harness
- 10151959Seat belt extender toothed rack sluggish or makes noises
- 10151948Display of suspension setting in head unit implausible
- 10151924Liftgate intermittently does not open fully
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10135598Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
- 10056470Xentry (mercedes): combination of fault codes p060c00 and/or p060600, causing various transmission symptoms due to central processing unit, software induced internal control unit fault IS detected. Model 212.098, 212.298, 212. 095, 212.195. Updated 1/6/15.
- 10051540Xentry: m271.8 evo engine has poor accelerator response- lack of power under full load and high rpm. Engine diagnosis warning lamp (cel) lights up, vehicle IS in limp-home mode (may or may not be intermittent).
- 10050860Mercedes (xentry): the inside door handle, on front door, IS inoperative due to the bowden cable becoming unhooked from clip and needs to be replaced. Model 207. No model years listed.
- 10042608Xentry(mercedes): bulletin regarding the 4 spoke steering wheel chrome badges on driver airbag that are peeling and/or discolored.
- 10041653Xentry(mercedes): malfunctioning of the airmatic in the display. Updated 3/9/12.
Every Mercedes Benz E550 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.