2012 Mitsubishi Outlander
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Mitsubishi Outlander. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2012 Mitsubishi Outlander. Newest first.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota…
Risk and remedy
Risk
A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.
Remedy
MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began August 7, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-003.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2009-2012 Lancer, 2008-2012 Outlander, 2010-2012 Lancer Sportback, and 2011-2012 Outlander Sport vehicles equipped with either a 4B11 or 4B12 engine. The drive belt automatic tensioner flange may crack, allowing the accessory drive belt to detach.
Risk and remedy
Risk
If the drive belt detaches, the battery will discharge and the engine will stall, increasing the risk of a crash.
Remedy
MMNA will notify owners, and dealers will replace the belt tensioner with one that has an improved shape, free of charge. The recall is expected to begin March 27, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-001.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2013 Outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
Risk and remedy
Risk
Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.
Remedy
MMNA will notify owners, and dealers will replace the wiper motor, free of charge. The recall began July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-003.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2007-2013 Outlander vehicles manufactured September 8, 2006, to March 29, 2013. In the affected vehicles, water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming…
Risk and remedy
Risk
Loss of wiper function can reduce visibility and increase the risk of a crash.
Remedy
MMNA will notify owners, and dealers will replace the rubber boot on the ball joint to prevent water intrusion. Additionally, they will inspect the wiper motor crank arm for excessive play, replacing it as necessary. These repairs will be done free of charge. The recall began on July 28, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-009.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota…
Risk and remedy
Risk
A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy
MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013 Outlander vehicles equipped with a 6-speed automatic transmission. Additionally, Mitusbishi is recalling certain 2007-2012 Outlander vehicles that received replacement 6-speed automatic transmissions during servicing. The transmissions in these vehicles have…
Risk and remedy
Risk
A power steering fluid leak could result in a loss of steering assistance, increasing the risk of a crash.
Remedy
Mitsubishi will notify owners, and dealers will replace the power steering pressure tube and return tube, free of charge. The recall began in August 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-006.
Owner complaints
22 complaints1 involved a crash
What owners report most
Latest complaints
- Electrical system · Engine · Unknown or other
My Mitsubishi vehicle has an open recall related to a drive belt issue. Mitsubishi confirmed the recall, but the company have not completed the repair or scheduled an appointment, even after several attempts to contact them. The vehicle has stalled multiple times while driving, including on city…
My Mitsubishi vehicle has an open recall related to a drive belt issue. Mitsubishi confirmed the recall, but the company have not completed the repair or scheduled an appointment, even after several attempts to contact them. The vehicle has stalled multiple times while driving, including on city roads. When it stalls, the check engine light comes on, and the car loses all power. I have to restart it to keep driving. This is a serious safety risk because it happens suddenly and could lead to an accident. The alternator and battery were both tested and are in good condition, so the problem appears related to the recalled belt or electrical system. The issue was confirmed by an independent mechanic, but Mitsubishi has not provided a repair or timeline. The problem continues and makes the vehicle unsafe to drive, especially in cold or highway conditions.
- Power train · Suspension
The contact owns a 2012 Mitsubishi Outlander. The contact stated that while driving on several occasions at various speeds, she observed a rubbing noise emanating from underneath the vehicle. The contact stated that on one of those occasions, the check engine warning light illuminated.…
The contact owns a 2012 Mitsubishi Outlander. The contact stated that while driving on several occasions at various speeds, she observed a rubbing noise emanating from underneath the vehicle. The contact stated that on one of those occasions, the check engine warning light illuminated. Additionally, while driving over bumps in the roadway the vehicle was not driving smoothly. The vehicle was taken to a dealer where it was diagnosed that the drive belt was cracked on the ribs of the belt, the sway bar links, and front and rear CV boots were torn, the tie rod end replacement boots were torn, and the lower front and lower control arms, ball joints, and rear bushings were torn, the motor mount front bushings had started to tear, motor mount was torn, and the shock absorbers needed to be replaced due to rear shocks leaking and that all the listed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 134,148.
- Air bags · Seats
The car's airbag system service required came on without any incidents to the car. It used to be on and off but now, it is consistently on. The seat detect very lightweight things like a book or a bag and gives the warning of seatbelt not on. The airbag system and the pressure sensor of the…
The car's airbag system service required came on without any incidents to the car. It used to be on and off but now, it is consistently on. The seat detect very lightweight things like a book or a bag and gives the warning of seatbelt not on. The airbag system and the pressure sensor of the passenger seat is faulty. With this warning, airbags will not deploy. I saw multiple incidents with other Mitsubishi Outlander owners who have the same issue.
- Lane departure › Warning · Steering · Unknown or other
I was driving speed limit, on a sunny day, when my car began to veer to the left. I eased back into the right lane and suddenly the car made a quick jerk to the left; then, another to the right. I slid on the bank and missed the ditch before becoming airborne and landing in a corn field. I was able to drive to a safe location when the traction control light appeared on the dashboard.
- Seat belts
The seat belt has started to fail. It sounds like it clicks in and the warning light turns off. Once I start to drive the seat belt will come off. This has happened approximately 5 times in the last month.
- Unknown or other
2012 mitsubishi outlander sport. Consumer writes seeking reimbursement for vehicle repairs made related to safety recall. the consumer requested to be reimbursed for recalls 20v-279, c1614z, and sr-18-004rev.
- Service brakes · Suspension
Lower control arm wasn't fixed it's detached its self and the belt tensioner wasn't fixed like it said it was fixed and control module needs fixed as well
- Power train
The transmission prematurely fails and begins to shine and locks up
- Electrical system · Engine · Power train
The vehicle stops randomly while driving- usually while going 60 mph and reducing the speed in the express way, it just automatically turns off. It has already happened to me twice.
- Power train
The transmission does not change all the time took it to a transmission shop and said they was a recall in 2014,15 for this problem. And was see if any other 2012 had the samd problem.
- Power train
While driving the transmission causes the powertrain to stop working making the car impossible to remain in motion. This will happen while driving in traffic. The transmission will howl and squeal right before it no longer works. Was told by mitsubishi that the cvt transmission was not built for…
While driving the transmission causes the powertrain to stop working making the car impossible to remain in motion. This will happen while driving in traffic. The transmission will howl and squeal right before it no longer works. Was told by mitsubishi that the cvt transmission was not built for long distance driving, towing(even though it IS offered with a towing package), mountainous driving or uphill acceleration. This IS unsafe as it causes a sudden stop in high speed traffic with a cause for serious injury if another vehicle were to hit the stalled vehicle
- Air bags
Airbags no longer will deploy according to collision repair shop. Had some hail damage repairs after that the dashboard light for airbags came on throughout the year and then stayed on permanently. I was driving on a street and the airbag light just came on and from that point has not went off.
- Exterior lighting · Power train · Service brakes
Following I just sent to mitsubishi headquarters I see recalls for transmissions for my make and model and year that states transmission fail prematurely between the miles of 114,000! And 179,000 and mine did at 137,000 it IS now stating for 4 model years 2 of which are 2011&2013. What was…
Following I just sent to mitsubishi headquarters I see recalls for transmissions for my make and model and year that states transmission fail prematurely between the miles of 114,000! And 179,000 and mine did at 137,000 it IS now stating for 4 model years 2 of which are 2011&2013. What was the difference for 2012 transmission when yes indeed my year of 2012 transmission failed prematurely? It did just as your recall states and then when I put in my vin# I am told it wasn't my skipped year that was part of the recall. Later down the road months later I recheck and my year newly became skipped for this transmission recalls. I believe there was more than one reason for your recall. can you do the right by the car I bought from you folks and replace the faulty transmission that was put in my car? you: I have a 2012 mitsubishi outlander. I broke down on the interstate and had my car towed to the mitsubishi dealer and their service dept said my transmission IS shot due to a secondary code that the cvt has non operational pressure with an internal weak oil pump which caused the failure. And it would be 7,500$ just for a new transmission and an additional 800$ to put it in. I believe there was a recall skipping my year car being a 2012 outlander. I bought it new and have always had different problems with it. One of which back in 2016 the pinion seal for the transfer case was faulty and it took me to demand checking why I was getting a leak of oil left on my clean garage floor. I bring that up as to could this be one of the causes of transmission failure? I did have it replaced under warranty which never would have happened if I didn't notice the leak myself. While I am at it my heat and ac have been barely been acceptable for keeping us warm in the cold winters here and ac not performing very well either. My car IS now stranded at the burlington mitsubishi dealer
- Engine · Unknown or other
Transmission IS failing to change gears. the car won't shift through 3RD gear. We were on the interstate going65 when it happened.
- Suspension
TL* the contact owns a 2012 mitsubishi outlander. While driving various speeds, the rear of the vehicle would wobble. The vehicle was taken to daytona mitsubishi (located at 510 n nova rd, daytona beach, fl 32114), but was not diagnosed or repaired. In addition, the vehicle was taken to the same…
TL* the contact owns a 2012 mitsubishi outlander. While driving various speeds, the rear of the vehicle would wobble. The vehicle was taken to daytona mitsubishi (located at 510 n nova rd, daytona beach, fl 32114), but was not diagnosed or repaired. In addition, the vehicle was taken to the same dealer a few years ago for the same failure. The dealer diagnosed that a flat spot from the tire caused the failure. The dealer performed an alignment, but the failure recurred. The manufacturer was notified and did not assist. The approximate failure mileage was 86,000.
- Service brakes
The rear brakes get so hot that when they get snow or rain they smoke and smell real bad that I have to be careful not to open doors. It IS real bad once you stop. I cant do my transportation job because of it. The dealer tells it IS normal.
- Visibility/wiper
TL* the contact owns a 2012 mitsubishi outlander. The contact received notification of nhtsa campaign number: 16v791000 (visibility) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (larry jay mitsubishi, 8415 south blvd, charlotte…
TL* the contact owns a 2012 mitsubishi outlander. The contact received notification of nhtsa campaign number: 16v791000 (visibility) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (larry jay mitsubishi, 8415 south blvd, charlotte, nc 28273, (866) 237-9670) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
- Visibility/wiper
I have a recall # 16v791, and nothing happen for fix the problem
- Visibility/wiper
TL* the contact owns a 2012 mitsubishi outlander. The contact received notification of nhtsa campaign number: 16v791000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vin was unknown. The contact had not experienced a failure.
- Visibility
One day I noticed a screw missing from the piece that holds the visor to the roof and it won't be long until the visor falls all together. *js
- Visibility
While in motion, an anchoring screw hold the passenger side visor to the roof panel fell out into my lap. as the passenger at the tie, I checked the visor, noticing the screw fell from above and noticed the second of the two anchoring screws was near falling out, also. previously, a similar screw…
While in motion, an anchoring screw hold the passenger side visor to the roof panel fell out into my lap. as the passenger at the tie, I checked the visor, noticing the screw fell from above and noticed the second of the two anchoring screws was near falling out, also. previously, a similar screw had been found on the driver's side floor area, but the location it came from was not apparent as the visor mount from which it fell was hidden by the position of the driver side visor. checking the driver side visor, I noticed the second and last anchor screw was also very loose and mostly out of the tightening position it should have been in. I envision that in a circumstance where an average driver did not notice the anchor screws were loose from the visor mount overhead, the visor could fall onto the steering wheel of the vehicle possibly causing inability to steer the vehicle or surprising the drive enough to cause loss of control of the vehicle. it appears the torque on the screws was incorrect to keep them secured, or the thread of the screw IS not correct to hold them tight into the visor mounts, allowing vibrations during normal driving use to allow the screws to become loose and eventually fall out of the visor mount bracket altogether. I reseated the screws using a silicone based gasket sealer to prevent the screws from vibrating out of the bracket mounts. however, I can envision the situation to be one that could contribute to a crash. *tr
- Wheels
TL* the contact owns a 2012 mitsubishi outlander. The contact stated that while driving 40 mph, the vehicle began to shake violently. The vehicle was taken to a dealer for diagnosis and the contact was informed that snow was building in the rims, causing the failure. The rims were cleaned and the…
TL* the contact owns a 2012 mitsubishi outlander. The contact stated that while driving 40 mph, the vehicle began to shake violently. The vehicle was taken to a dealer for diagnosis and the contact was informed that snow was building in the rims, causing the failure. The rims were cleaned and the vehicle was repaired. The failure recurred each subsequent time that it would snow. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 5,400.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006081This Technical Service Bulletin instructs the dealer to update the Hands Free Module software to improve the Bluetooth connection when certain devices are connected to WiFi.
- 11003536Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.
- 11003535Service Manual Revision - This Technical Service Bulletin provides additions to the description of special tools used for removal of the drive belt within the Engine Mechanical (3.0L Engine) section of the applicable Service Manuals.
- 10240443This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.
- 10235609This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
- 10235608This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.
- 10235606This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.
- 10234004This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts.
- 10233997This Technical Service Bulletin contains technical information and troubleshooting for the accessory Remote Engine Start system for affected vehicles.
- 10233994This is a Technical Information Notice informing dealers and parts managers about possible causes after a customer complains that the engine will not start while using the remote start system.
- 10231410This TSB provides revisions to the Removal and Installation procedures for the rocker cover due to changes in the quantity of mounting bolts for vehicles equipped with 4B1 series engine. (Service Manual Revision)
- 10228919Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
- 10226082Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
- 10211530This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.
- 10208837This Technical Service Bulletin was sent to dealers informing them to replace the Power Seat Side Shield and apply felt tape when customers complain the Power Seat Side Shield is coming off while entering/exiting the vehicle.
- 10207798This Technical Service Bulletin instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad when customers report a condition where an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s).
- 10203270This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and connector are necessary.
- 10203267This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and connector are necessary.
- 10200351This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
- 10199125This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
- 10191961This Technical Information Notice provides additional instructions to dealers when replacing the Valve Cover Gasket due to a customer concern of oil leaking.
- 10182303This Technical Service Bulletin was sent informing dealers an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s) and instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad.
- 10181899Revision to previous TSB SR-20-003 for the Crossmember recall. Added Warranty information for instances where subframe may fail and cause additional damage to unrelated parts. This bulletin provides directions for inspection and repair of affected vehicles' Crossmembers.
- 10181898Technical Information Notice sent to dealerships to advise ofrevision changes to TSB "SR-20-003REV_2"
- 10180973Revision to previous TSB SR-20-003 for the Crossmember recall. Added Warranty information for instances where subframe may fail and cause additional damage to unrelated parts. This bulletin provides directions for inspection and repair of affected vehicles' Crossmembers.
- 10180972Technical Information Notice sent to dealerships to advise ofrevision changes to TSB "SR-20-003REV_2"
- 10179680This Technical Information Notice was sent to dealerships to notify of a revised Safety Recall Bulletin SR-20-003REV_2 update regarding warranty information and entry of claims.
- 10179679This TSB was sent to dealers as an update to SR-20-003REV_1 issued in July 2020 and provides updates to the warranty information.
- 10179672This Technical Information Notice was sent to dealers informing that a recall campaign was released on July 22, 2020 (SR-20-003) for the Crossmember Corrosion.
- 10179524This Technical Information Notice was sent to dealers informing that a recall campaign was released on July 22, 2020 (SR-20-003) for the Crossmember Corrosion.
- 10179517This Technical Information Notice was sent to dealerships to notify of a revised Safety Recall Bulletin SR-20-003REV_2 update regarding warranty information and entry of claims.
- 10179516This TSB was sent to dealers as an update to SR-20-003REV_1 issued in July 2020 and provides updates to the warranty information.
- 10178989This bulletin provides directions for inspection and repair of affected vehicles' Crossmembers in the Safety Recall.
- 10178988This ATIN-20-SR-003D supersedes ATIN-20-SR-003C and ATIN-20-SR-003B, providing notification of modifications to the TSB and repair procedure; noting when a Crossmember replacement is required the anti-corrosive agent application is not required.
- 10178985This Advanced Technical Information Notice was sent to dealers as an update to ATIN-20-SR-003B informing that due to a parts availability delay of the Crossmember, customer vehicles requiring a replacement of the crossmember are unable to be completed at this time. Additionally, this notice informed dealers that an Interim Owner Notification Letter was mailed to affected owners on July 17th, 2020 to inform customers that MMNA is making every effort to establish a remedy and will contact them again by mail with a follow-up recall notice once parts are in stock and the final remedy is available.
- 10178984This Letter was sent to customers informing them of the launch of Recall SR-20-003, part are currently unavailable; but they will be notified when parts become availble for repairs to begin. This notice also provided customers instruction on how to obtain repairs.
- 10178224This bulletin provides directions for inspection and repair of affected vehicles' Crossmembers in the Safety Recall.
- 10178223This ATIN-20-SR-003D supersedes ATIN-20-SR-003C and ATIN-20-SR-003B, providing notification of modifications to the TSB and repair procedure; noting when a Crossmember replacement is required the anti-corrosive agent application is not required.
- 10178220This Advanced Technical Information Notice was sent to dealers as an update to ATIN-20-SR-003B informing that due to a parts availability delay of the Crossmember, customer vehicles requiring a replacement of the crossmember are unable to be completed at this time. Additionally, this notice informed dealers that an Interim Owner Notification Letter was mailed to affected owners on July 17th, 2020 to inform customers that MMNA is making every effort to establish a remedy and will contact them again by mail with a follow-up recall notice once parts are in stock and the final remedy is available.
- 10178219Interim Customer Notification Letter for Recall SR-20-003 - Crossmember
Every Mitsubishi Outlander model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.