2013 Nissan Leaf
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Leaf › 2013
These records cover every 2013 Nissan Leaf. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2013 Nissan Leaf. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2013-2017 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield…
Risk and remedy
Risk
Reduced defroster performance can limit visibility out of the windshield, increasing the risk of a crash.
Remedy
Nissan will mail an addendum with updated instructions on how to operate the defroster, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23A1.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan…
Risk and remedy
Risk
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 LEAF vehicles manufactured November 19, 2012, to July 31, 2015. During very cold temperatures, the relay inside the electronic brake booster may freeze, requiring the driver to exert more effort to slow the vehicle down.
Risk and remedy
Risk
If the brake relay fails, longer distances or additional brake effort would be required to stop the vehicle, increasing the risk of a crash.
Remedy
Nissan will notify owners, and dealers will reprogram the Intelligent Brake Control Unit software, free of charge. The recall began on March 28, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it…
Risk and remedy
Risk
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Risk and remedy
Risk
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Remedy
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Owner complaints
81 complaints11 involved a crash1 involved a fire4 injuries
What owners report most
Latest complaints
- Service brakes
On 3 occasions the brakes have randomly failed when traveling. In 2 cases, stopping ability was non-existent except for the use of the parking brake. In the other case, stopping was significantly decreased. 13-Jan-2025, when traveling straight on a 40mph road towards a busy intersection, when…
On 3 occasions the brakes have randomly failed when traveling. In 2 cases, stopping ability was non-existent except for the use of the parking brake. In the other case, stopping was significantly decreased. 13-Jan-2025, when traveling straight on a 40mph road towards a busy intersection, when the brakes were applied to slow to the intersection they failed and a red indicator light came on. Stopping ability was significantly reduced, but not completely gone. The car was able to safely divert into a parking lot without incident. When the car was powered off then on, the error went away and the brakes functioned. There were 2 other incidents prior to this, traveling at low speeds in residential areas. Braking was completely gone and I had to use the parking brake pedal to stop the vehicle. Again, after powering the car off then on, the braking system functioned normally.
- Service brakes · Unknown or other · Vehicle speed control
I put the car in park as I was pulling in without turning it off to grab trash from the curb and take it to the car, but the car keep accelerating. I jumped in and slammed on the bricks but it hit the brick wall to the house. I see more recent years were recalled for "unintended acceleration" and "brake issues"
- Visibility › Defroster/defogger/hvac system › Engine coolant hoses and fittings
The contact owns a 2013 Nissan Leaf. The contact stated that while driving at an undisclosed speed, there was a whistling sound coming from the engine compartment. The vehicle was taken to an independent mechanic where the failure was unofficially diagnosed as a failed air condition hose or a…
The contact owns a 2013 Nissan Leaf. The contact stated that while driving at an undisclosed speed, there was a whistling sound coming from the engine compartment. The vehicle was taken to an independent mechanic where the failure was unofficially diagnosed as a failed air condition hose or a failed air condition line connector. The vehicle was not repaired. The vehicle was taken to the dealer, however, the contact declined to pay the diagnostic fee. The manufacturer was made aware of the failure. The contact was advised to have the vehicle diagnosed by the dealer. The failure mileage was approximately 29,000.
- Electrical system
The car suddenly lost power during freeway driving. The brake system appeared compromised. Turning off 12v accessories - which includes safety critical functions such as the defrost blower - was necessary to restore functionality. This is caused by a defective DC-DC converter that fails to…
The car suddenly lost power during freeway driving. The brake system appeared compromised. Turning off 12v accessories - which includes safety critical functions such as the defrost blower - was necessary to restore functionality. This is caused by a defective DC-DC converter that fails to properly charge the 12V battery, risking and repeatedly causing sudden loss power, loss of braking, and loss of safety critical functions. This is not the result of damage to the DC-DC converter or other such damage. This is proven by the fact that activation of the wipers triggers the DC-DC converter to temporarily raise the charging voltage to a level sufficient to restore power and charge the 12v battery. Due to defective programming of the DC-DC converter, the power provided to the 12v battery and system quickly returns to unsafe low levels. The DC-DC converter has a sense line that senses the voltage of the 12v battery, but the programming of the converter is defective such that it does not actually maintain the battery at a healthy level. This is a commonly reported and discussed issue on Nissan Leaf ownership forums. Reprogramming of the DC-DC converter is necessary, but not available from Nissan. This issue also causes early degradation of 12v batteries, and replacement of the 12v does not cure the issue. The most recent occurrence of loss of power was 11/30/23, but it has happened repeatedly in the past.
- Electrical system
The Nissan Leaf has a 6,600 watt charger that is attached to the top of the 26,000 watt electrical motor. A 30 Amp Nissan charging cord connects the 220 volt electrical outlet (dryer) to the Leaf via a Society of Automotive Engineers (SAE) J1772 Plug. Unknown to me a desert rat had chewed the…
The Nissan Leaf has a 6,600 watt charger that is attached to the top of the 26,000 watt electrical motor. A 30 Amp Nissan charging cord connects the 220 volt electrical outlet (dryer) to the Leaf via a Society of Automotive Engineers (SAE) J1772 Plug. Unknown to me a desert rat had chewed the insulation down to the wires of the charging cord, leaving the wires bare. The desert rat was not electrocuted because the onboard charger safety system in the vehicle turns off the 220 volts AC before it reaches the car using the control box that is part of the the charging cable. But when I plugged the J1772 Plug into the Leaf Nissan's "safety system" sent 220 volts form the dryer plug to the Nissan Leaf creating an electrocution hazard where the rat removed the insulation. I saw a series of sparks and felt the electricity through my electric car safety gear rubber Crocs. Nissan's "safety system" ensures that there is NO arc of electric current when you unplug the J1772 connector. Unfortunately for me and possibly for tens of thousands of other EV drivers Nissan did not envision a rat eating the wire and causing the system to momentarily electrocute a person attempting to charge their car. Nissan 220 volt charging cord no longer charges the Leaf and the Leaf's entire charging system on top of the motor in no longer operational. I suspect the two, 220 volt wires in the Nissan charging cable shorted to the two safety wires (pilot and proximity wires) which is has about 1/16 of an inch separation, and fired Nissans onboard charger. The cost to replace Nissans onboard charging system is about $7,000 for parts and labor. What does Nissan LEAF’s EV warranty coverage include? Your confidence gets a boost with Nissan LEAF’s New Electric Vehicle Limited Warranty. Coverage includes — but is not limited to — Motor, Inverter Unit, VCM, Reduction Gear, DC/DC Converter, Onboard Charger, Onboard Charger Connector, and Trickle Charge Cable. [*]
- Air bags
Warning light is flashing and the airbag warning light is flashing. I took it to the dealership and they tell me this is not covered under a recall notice but I have hear other Nissan Leafs do have a recall notice for airbags. It is expensive to fix. Is there a mistake and it is covered under a recall notice?
- Service brakes
I was driving and wanted to slow the vehicle to turn on a side street. I pressed the brake and nothing happened. The vehicle did not slow down at all. I pushed harder, still nothing. The brakes completely failed to work. Due to this brake failure, I was unable to make the turn I wanted to make…
I was driving and wanted to slow the vehicle to turn on a side street. I pressed the brake and nothing happened. The vehicle did not slow down at all. I pushed harder, still nothing. The brakes completely failed to work. Due to this brake failure, I was unable to make the turn I wanted to make because I was going too fast. I continued going straight, and because the road was slightly uphill, the vehicle eventually stopped and I was able to ease off the road when the vehicle had slowed sufficiently. Fortunately, there were no injuries or accidents. After the vehicle had stopped I looked to see if it was low on brake fluid. It was not. The brake fluid level was at manufactures specification. After I had stopped I did notice several warning lights on the dash, including ABS and other symbols I don't know the meaning of. (I'd have to read the vehicle owner's manual to figure out what they mean). I have not taken the vehicle anywhere to be repaired yet. I thought that maybe the NHTSA might want to inspect it before it was looked at by a mechanic or manufacturer.
- Air bags · Seat belts
The left curtain and driver seat airbags were spontaneously deployed while driving. The driver seatbelt pre-tensioner was engaged and locked. There was no collision or abrupt motion. My wife sustained minor abrasions to her left arm and swerved to the right shoulder of the road. The car would not shift into drive and was towed. The cause is unknown and without warning.
- Air bags
SRS Airbag light has been flashing for about a year. Code reader shows B00A0 0009 code indicating a problem with the OCS / Occupancy sensor. I believe this puts all passengers in the front seat at risk since the airbag may not operate in an accident. The car is available for inspection. It has not been inspected by the manufacturer or others.
- Electrical system
Due to a manufacturing issue certain 2011-2019 LEAF vehicles' lithium-ion battery bonding plates may not meet Nissan internal standards and may fail. Unfortunately the recommended servicing facility does not service electric vehicles. The next nearest facility is beyond the range of the now…
Due to a manufacturing issue certain 2011-2019 LEAF vehicles' lithium-ion battery bonding plates may not meet Nissan internal standards and may fail. Unfortunately the recommended servicing facility does not service electric vehicles. The next nearest facility is beyond the range of the now degraded lithium ion battery. This makes it impossible to drive the vehicle to a servicing facility so that to affect this voluntary recall will require a tow both ways. Nissan refuses to address this issue and I am concerned first regarding the seriousness of this repair and secondly my out of pocket expense to affect this repair.
- Suspension
TL* the contact owns a 2013 nissan leaf. The contact stated while driving approximately 35 mph, the front end started shaking and vibrating due to a suspension failure. upon inspection, the front passenger's side wheel was out of position. The contact discovered that the front passenger's side…
TL* the contact owns a 2013 nissan leaf. The contact stated while driving approximately 35 mph, the front end started shaking and vibrating due to a suspension failure. upon inspection, the front passenger's side wheel was out of position. The contact discovered that the front passenger's side control arm was fractured. The vehicle was towed to the residence. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 26,000.*dt *tr
- Air bags
Airbag warning light has come on and dealer says it IS a control module or the airbag in the passenger seat. They refuse to repair and I have read where this problem IS a common occurrence. Light has been on for the last year and I 'am worried it may not activate during a accident.
- Air bags
In 2017 I brought in my nissan leaf to be serviced for a recall notice for the ocs sensor. Before then, the ocs sensor seemed to be working fine but I figured I should perform the service for safety. This last year the ocs sensor has stopped working completely. Now I have a red blinking light that…
In 2017 I brought in my nissan leaf to be serviced for a recall notice for the ocs sensor. Before then, the ocs sensor seemed to be working fine but I figured I should perform the service for safety. This last year the ocs sensor has stopped working completely. Now I have a red blinking light that warns that the passenger air bag IS not working. I took it to a nissan service center, they want to charge me $1000 to replace the ocs control unit and sensor. I feel like these were parts that were changed as part of the recall and are obviously defective since they crapped out after a few years.
- Visibility/wiper
The passenger side wiper just suddenly stopped working at 40,000 miles, the driver side works fine.
- Fuel/propulsion system · Service brakes · Vehicle speed control
2013 nissan leaf brakes failed completely and without warning while driving 30mph resulting in near collision and potentially serious injury and property damage. speed very gradually slowed with accelerator pedal not depressed and was ultimately brought to complete stop using parking brake.…
2013 nissan leaf brakes failed completely and without warning while driving 30mph resulting in near collision and potentially serious injury and property damage. speed very gradually slowed with accelerator pedal not depressed and was ultimately brought to complete stop using parking brake. vehicle lurched forward without ability to brake when accelerator pressed lightly after stopping. nissan dealer reported a failure of the "intelligent brake control unit" and replaced at cost of approx. $3,000. incident occurred in clearwater, florida area in late afternoon in dry weather with temperatures around 80F. tow truck operator stated that when they attempted to move the vehicle it lurched forward without ability to halt and the operator was extremely frightened and almost crashed.
- Air bags · Service brakes
TL* the contact owns a 2013 nissan leaf. While the contact's wife was driving 40 mph, she depressed the brake pedal, but it failed to function. As a result, the contact's wife rear ended the preceding vehicle. The contact was not aware if any warning indicators were illuminated. The air bags did…
TL* the contact owns a 2013 nissan leaf. While the contact's wife was driving 40 mph, she depressed the brake pedal, but it failed to function. As a result, the contact's wife rear ended the preceding vehicle. The contact was not aware if any warning indicators were illuminated. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was unable to be driven because the brake lines were stuck. The vin was associated with nhtsa campaign number: 16v119000 (service brakes) and nhtsa campaign number: 16v244000 (air bags). The vehicle was towed to glendale nissan (located at 727 s brand blvd, glendale, ca 91204) where they released the brake lines and diagnosed that the brake actuator needed to be replaced. The vehicle was taken to universal city nissan (located at 3550 cahuenga blvd w, los angeles, ca 90068, (818) 769-8100) and was repaired. The manufacturer was notified. The failure mileage was 55,736. *Dt*jb
- Fuel/propulsion system
Dangerously low increasingly hideous battery storage. purchased used 2013 leaf in june 2019. was able to charge it up roughly to 70 mile range at the time of purchase. now, just 3 months later, it only charges only to 62 max! worse yet, it's only an estimate. and god forbid you go faster…
Dangerously low increasingly hideous battery storage. purchased used 2013 leaf in june 2019. was able to charge it up roughly to 70 mile range at the time of purchase. now, just 3 months later, it only charges only to 62 max! worse yet, it's only an estimate. and god forbid you go faster than 65 miles, your 'estimate' decreases astronomically. today, september 11, 2019, took to the dealer to check for battery recalls, but the dealer doesn't see one for the battery, only the mounts. states that I have enough top-off 'bars' for the battery life, that it's not subject to recall. when I asked about the battery swap/upgrade, he offered a plan worth over $10K. this IS becoming a class-action matter due to straight-up faulty battery, gauge, and dealer's refusal to own-up to their completely faulty product.
- Electrical system · Unknown or other
The indicators lights can and are being manipulated (turned on and off) via remote control access. The vehicle was in motion, on a city street. Please test this to ascertain if the nissan vehicles safety indicator lights can be manipulated by someone other than the driver via remote control. it IS…
The indicators lights can and are being manipulated (turned on and off) via remote control access. The vehicle was in motion, on a city street. Please test this to ascertain if the nissan vehicles safety indicator lights can be manipulated by someone other than the driver via remote control. it IS a safety issue if the light indicates there IS a problem with my tires and I'm prompted to exit my vehicle to check the tires on the freeway, at a gasoline station etc., etc., etc., thank you.
- Service brakes
While driving on a warm day at about 25 miles an hour about two miles from my home, my brakes became unresponsive as I approached a stop sign behind another driver. The other driver didn't stop in order to avoid being hit. I tried multiple times to use the brake, and the car didn't slow. Before…
While driving on a warm day at about 25 miles an hour about two miles from my home, my brakes became unresponsive as I approached a stop sign behind another driver. The other driver didn't stop in order to avoid being hit. I tried multiple times to use the brake, and the car didn't slow. Before coming to a turn down a very long steep hill, I pulled up the parking brake to stop the car. I called aaa. The aaa technician confirmed the brakes had failed, and towed the car to a mechanic. The mechanic was not able to look at the car the same day, but looked the next day and said they could find nothing wrong with the brakes. They recommended taking it to an actual nissan repair shop, which I did. They said they could find nothing wrong, but did see that the braking system had been repaired previously. I called nissanusa and they said our vin showed that the car had already been repaired for an intermittent service brake problem (on recall) a couple of years ago before we bought it used, and that it can't be fixed again for that. It's scary that nobody can identify what went wrong this time, and nobody IS willing to see if it's the recall fix acting up somehow, maybe unprepared.
- Electrical system
Battery charged to 55 mile range, left overnight and dropped to 39 miles while showing 9 bars. range drops significantly while driving. the battery rack IS under recall for a faulty ground, but nissan claims this would not affect the battery pack. the "9 bars" IS not consistent with this range and the battery should not lose 25% of its charge overnight.
- Air bags · Electrical system · Seat belts
My nissan leaf was experiencing a seat belt not buckled and it would light up when no one was sitting in the seat. I have taken it to the dealer three times to have it fixed. The first two times they reset the sensor and it would stay fixed for 2 months. I just took it back the 3RD time. The dealer…
My nissan leaf was experiencing a seat belt not buckled and it would light up when no one was sitting in the seat. I have taken it to the dealer three times to have it fixed. The first two times they reset the sensor and it would stay fixed for 2 months. I just took it back the 3RD time. The dealer said the airbag would not deploy in an accident. Since it was a safety issue not covered under warranty, I chose for them to fix my vehicle. The ocs sensor and control module was faulty. It cost me $652.56 to repair it. I thought it would be covered under warranty since this was a safety issue. I want to report this issue to you since it was a safety issue. I do not want anyone dying in a car accident due to the airbag not deploying.
- Service brakes
I filed this complaint previously on 2/4/19 - confirmation # odi 11174255. You sent me some follow-up paperwork, but I have unfortunately misplaced it. Any way to resend that paperwork, so I can pursue this complaint?
- Air bags · Electrical system
1.Passenger air bag light IS on continuously when car IS on, stationary or moving, regardless of front passenger seat occupancy. 2.airbag system light blinks continuously when car IS on, stationary or moving, regardless of passenger seat occupancy. the local nissan dealership has worked on the…
1.Passenger air bag light IS on continuously when car IS on, stationary or moving, regardless of front passenger seat occupancy. 2.airbag system light blinks continuously when car IS on, stationary or moving, regardless of passenger seat occupancy. the local nissan dealership has worked on the problem four times over two plus years, ultimately unsuccessful for more than a few weeks. Dealership now refuses to fix the problem citing nissan corp. Reluctance to pay for repair under original warranty, which has expired. Dealership claims passenger seat replacement IS necessary at a cost to us of perhaps $2000. we don't know whether the passenger airbag will not deploy when it shouldn't, or will deploy when it should.
- Service brakes
I was driving the car on a one-way street at around 25-30 mph and needed to apply the brakes to stop quickly. I hit the brakes with all the force I could with my leg---the brakes did not engage and the car did not stop in time. It seemed like some kind of weird glitch because I understand that the…
I was driving the car on a one-way street at around 25-30 mph and needed to apply the brakes to stop quickly. I hit the brakes with all the force I could with my leg---the brakes did not engage and the car did not stop in time. It seemed like some kind of weird glitch because I understand that the car has electric support for the brakes. At other times the brakes didn't respond in the correct time. Note I had the brakes inspected several times by a puente hills nissan and the brake pads were fine. There was also a strange clicking noise coming from the brakes when they disengaged. It seems to be some kind of time delay in the software. I also read that since the car has regenerate braking it's like the car gets confused when it supposed to apply the brakes and not slow down from the engine. I had trouble braking other times when I wore light shoes or sandals.
- Unknown or other · Wheels
My car's warning system indicators can be accessed and or turned on or off via foreign key fob (or other device). For example someone passing by my car while I'm in motion driving on the street or the parking lot has turned on the tire inflation warning indicator from outside of my vehicle using a foreign key fob or some other device like a key fob.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
- Occupant Classification System Failure
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as…
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2014-2017 Rogue, 2013-2016 Sentra, 2013-2016 NV200, and 2014-2016 Taxi.Infiniti models: certain model year 2013 JX35, 2014-2017 Q50, 2014-2016 Q50 Hybrid, and 2014-2016 QX60 and QX60 Hybrid.Chevrolet model: certain model year 2015-2016 City Express.Additional information on the above-referenced recalls is available online at NHTSA.gov.Also, the numbers shown in the above failure report summary are for the original vehicle population, as opposed to the entire recall population, and the ODI reports cited are as of May 31, 2016 when Nissan began to notify the affected owners of recall 16V-244.Based on the recall actions taken by Nissan, this Engineering Analysis is closed.Additional information on this closing resume and the investigation are in the EA15-004 public file available online at NHTSA.gov.The ODI reports cited above can be reviewed online at https://www.nhtsa.gov/recalls#vehicle under the following identification numbers: 10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065 10733877 10735438 10745948 10745982 10746399 10747660 10748077 10749091 10749110 10758979 10761398 10761433 10763320 10764590 10766486 10775946 10777923 10779712 10781422 10781449 10781508 10781901 10783624 10783776 10785993 10786461 10786713 10786788 10787867 10788370 10788371 10788962 10789694 10790181 10790230 10790362 10794790 10806647 10806933 10807302 10807841 10810487 10810558 10811858 10811864 10816502 10816686 10818702 10820204 10821247 10821751
- Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV…
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency received approximately 124 complaints alleging problems with the OCS after the recall repairs and/or other OCS related repairs were made by Nissan/Infiniti dealers.The majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.Many of the complaints stated the dealers have made multiple repairs but the problem still persists.In its June 2015 response to ODI's information request under the Recall Query, Nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.These reports alleged OCS issues similar to the NHTSA reports described above.At this time, NHTSA has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by ODI and manufacturer).This Recall Query has been upgraded to an Engineering Analysis (EA15-004) to conduct a comparative assessment and further evaluate the effectiveness of the recall remedy which will include a thorough review of the countermeasures taken by Nissan and its suppliers.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers:10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242055AV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234044DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 102272673G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Ts 3G network connection, including Nissan Group, have had connectivity services affected. NissanConnect Services are no longer available on the APPLIED VEHICLES listed above.
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10213158DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206373CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199148CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 101941762-Sensor occupant classification System Diagnostics and Information
- 10192846Nissan is conducting this voluntary service campaign on certain specific 2013 ? 2015 LEAF vehicles to replace the high pressure pipe and the high pressure flexible hose for the AC system.
- 10192840SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192824INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific 2013 2015 LEAF vehicles to replace the high pressure pipe and the high pressure flexible hose for the AC system. This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC421 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. See this bulletin for further detail.
- 10192805IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192750SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
- 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192722SERVICE INFORMATION If a customer states "vehicle charger is not working" or "the EVSE is broken", verify EVSE (Electric Vehicle Service Equipment) condition and operation before replacing it. - The EVSE is also known as a trickle charge cable, L1charger, and 120VAC charger. Refer to the following pages in this bulletin for supplemental diagnosis and service information. See this bulletin for further detail.
- 10192719IF YOU CONFIRM Charge was started, but charge connector was unplugged before charge was complete, and the EV warning light is ON, and one or more of the following DTCs are stored: B2840, B29C1 ACTION 1. Confirm this bulletin applies. See step 20 of the Service Procedure on page 8 of this bulletin. 2. If this bulletin applies, reprogram the PDM. See this bulletin for further detail.
- 10192707SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
- 10192698SERVICE INFORMATION This bulletin contains important service procedures that must be performed in order to set-up and maintain the Nissan LEAF Telematics system. Sections: Turning ON the TCU During PDI When a TCU Needs To Be Replaced After A/V Control Unit Replacement - Enter "NissanConnect EV" User ID and Password See this bulletin for more detail. NOTE: Detailed Telematics system information outside the scope of this bulletin can be found in the AV section of the Electronic Service Manual (ESM).
Every Nissan Leaf model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.