2020 Nissan Leaf
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Leaf › 2020
These records cover every 2020 Nissan Leaf. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2020 Nissan Leaf. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging.
Risk and remedy
Risk
A quick charging battery that overheats increases the risk of a fire.
Remedy
Dealers will update the battery software, free of charge. Owner letters were mailed June 3, 2026. This is a phased recall. Owners may contact Nissan Customer Service at 1-800-867-7669. Nissan's numbers for this recall are R24B2, P4A38, and P5A22.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R23D7.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Risk and remedy
Risk
Unintentional acceleration can increase the risk of a crash.
Remedy
Dealers will reprogram the vehicle control module (VCM), free of charge. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23A6.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield…
Risk and remedy
Risk
Reduced defroster performance can limit visibility out of the windshield, increasing the risk of a crash.
Remedy
Nissan will mail an addendum with updated instructions on how to operate the defroster, free of charge. Owner notification letters are expected to be mailed April 1, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Risk and remedy
Risk
Rear window glass that separates from the vehicle can increase the risk of a crash.
Remedy
Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.
Nissan North America, Inc. (Nissan) is recalling certain 2020 LEAF electric vehicles. Under certain circumstances, the images for the back-up camera can disappear while in reverse. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk and remedy
Risk
The lack of an image in the back-up camera display increases the risk of a crash.
Remedy
Nissan will notify owners, and dealers will update the back-up camera software, free of charge. This recall began August 31, 2020. Owners may contact Nissan customer service at 1-800-867-7669.
Owner complaints
167 complaints1 involved a crash
What owners report most
Latest complaints
- Electrical system · Fuel/propulsion system · Power train
I purchased this 2020 Nissan Leaf S Plus on September 22, 2020 for $39,104. The vehicle was fully functional when I delivered it to Nissan's authorized service center to comply with NHTSA Recall 24V-700. Following the software update performed by Nissan's technician, the vehicle would not operate.…
I purchased this 2020 Nissan Leaf S Plus on September 22, 2020 for $39,104. The vehicle was fully functional when I delivered it to Nissan's authorized service center to comply with NHTSA Recall 24V-700. Following the software update performed by Nissan's technician, the vehicle would not operate. It has remained inoperable since that date. Nissan provided a rental vehicle, which I am currently using. I did not cause this damage. I complied fully with Nissan's recall instructions. Nissan's own repair process destroyed the functionality of my vehicle.
- Electrical system
In XXX, my 2020 Nissan Leaf experienced a catastrophic battery failure while plugged into a Level 3 DC fast charger at the Nissan dealership where the vehicle was originally purchased. During the charging session, the high-voltage traction battery severely overheated, physically expanded/swelled…
In XXX, my 2020 Nissan Leaf experienced a catastrophic battery failure while plugged into a Level 3 DC fast charger at the Nissan dealership where the vehicle was originally purchased. During the charging session, the high-voltage traction battery severely overheated, physically expanded/swelled, and tripped a major vehicle fault sensor. The dealership confirmed the battery was permanently damaged and rendered the vehicle entirely inoperable. Initially, Nissan corporate quoted $22,000 out-of-pocket to replace the defective battery. A few weeks after this safety incident, a national safety recall was officially issued regarding Nissan Leaf high-voltage battery defects and fire risks during fast charging. Approximately two years later, I received an official letter from Nissan offering a vehicle buyback due to the recall and lack of replacement parts. I spent three months actively working with a Nissan corporate representative to finalize the buyback paperwork. However, with the claim nearly complete, Nissan abruptly closed the case without resolution and transferred it to a third-party administrator, [XXX], forcing me to restart the entire process from the beginning. [XXX] has completely ignored all communications and has failed to respond or advance the claim for over a month. Safety Risk & Request for Action: The vehicle experienced a severe thermal event (overheating and physical expansion) during normal operation at an authorized charging station, presenting an immediate fire and explosion hazard. To date, the vehicle has been disabled and unrepairable for over two years. Nissan has failed to provide a timely remedy under the federal safety recall, and their administrative handling has unreasonably delayed removing this hazardous vehicle/component from circulation. I am requesting NHTSA intervention to hold Nissan accountable for executing their recall remedy and resolving this safety claim immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Unknown or other
Vehicle: 2020 Nissan Leaf SV, VIN [[XXX]], ~55,000 miles Recall: R24B2 / NHTSA campaign 24V700000 (battery may overheat during Level 3 charging — fire risk) I brought my vehicle to Conicelli Nissan (Conshohocken, PA) for the R24B2 recall software update.The vehicle has been held at the dealership…
Vehicle: 2020 Nissan Leaf SV, VIN [[XXX]], ~55,000 miles Recall: R24B2 / NHTSA campaign 24V700000 (battery may overheat during Level 3 charging — fire risk) I brought my vehicle to Conicelli Nissan (Conshohocken, PA) for the R24B2 recall software update.The vehicle has been held at the dealership since on or about XXX with the recall remedy incomplete; the dealer says it cannot proceed without Nissan's approval (dealer case XXX). I opened case XXX with Nissan Consumer Affairs requesting rental coverage while the vehicle is grounded for this safety recall. Nissan verbally denied the request on XXX and refused to put the denial in writing. I have no transportation. Nissan provided rental cars to owners in its XXX Leaf battery recall until repairs were complete, but refuses the same here. I ask NHTSA to intervene: (1) compel completion of the recall remedy, and (2) require Nissan to provide alternate transportation while the vehicle is grounded for a safety recall its own procedure failed to remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
We were asked by Nissan corporate to bring in the vehicle for a safety recall related to the battery. The Nissan dealership updated the battery software then gave the vehicle back to us. However, as soon as we drove away the dash lit up with warning lights. We were on the freeway so we pulled over.…
We were asked by Nissan corporate to bring in the vehicle for a safety recall related to the battery. The Nissan dealership updated the battery software then gave the vehicle back to us. However, as soon as we drove away the dash lit up with warning lights. We were on the freeway so we pulled over. It was a dangerous situation. We called the dealership and they required us to bring the car back. So we slowly and carefully drove the car a few miles back to the dealership. In their analysis, they decided the battery must be replaced. However, they no longer make that kind of battery, the stocks were on back order for up to a year, and the software update could not be reversed. So they initiated a buyback. We were not interested in selling the vehicle -- we simply wanted the recall issue fixed -- but we had no choice. The procedure for determining a buyback dollar amount has been extremely frustrating and manipulative. From our perspective, it's unlikely we'll be able to buy a working used EV for the amount they're offering. We have searched and it's difficult-to-impossible. No one informed us this situation was a possibility. We asked for a higher dollar amount, only enough to actually buy an equivalent replacement vehicle. They tell us they require the original Bill of Sale for the vehicle. But we don't have that and can't get it. We sent it to DMV after the purchase. We did get certified copies from DMV at a cost but Nissan insists they must have the original Bill of Sale in order to make us an offer greater than Kelly Blue Book value + 40%, which is insufficient as noted. Obviously, this is an arbitrary demand. If they can offer us one amount without the Bill of Sale, they can offer us any amount. But they refuse to discuss or negotiate.
- Fuel/propulsion system
My 2020 Nissan LEAF is subject to open safety recall 24V700 / R24B2 for a high-voltage lithium-ion battery defect that poses a fire risk during Level 3 quick charging. On [XXX], I brought the vehicle to an authorized Nissan dealer for the recall remedy. Three days later, on [XXX], while driving…
My 2020 Nissan LEAF is subject to open safety recall 24V700 / R24B2 for a high-voltage lithium-ion battery defect that poses a fire risk during Level 3 quick charging. On [XXX], I brought the vehicle to an authorized Nissan dealer for the recall remedy. Three days later, on [XXX], while driving from New Hampshire to Connecticut, the vehicle displayed a "Service EV" warning and entered a reduced-power (limp) state on the highway, creating a hazardous condition in traffic. A separate authorized Nissan dealer diagnosed a fault in the high-voltage battery pack. The vehicle is now undrivable and cannot be charged. Nissan has been unable to supply a replacement battery and has indicated the vehicle will likely be repurchased because the recall remedy is unavailable. As a result, I am the owner of a vehicle that is undrivable due to an unremedied federal safety recall, with no available remedy and no timeline for one. The mileage at diagnosis was 99,100, within the vehicle's battery warranty period. I am filing this complaint because the recall remedy for 24V700 was not effective in my case, the vehicle failed dangerously shortly after the recall service was performed, and Nissan is currently unable to remedy the recall. I am also documenting the manufacturer's failure to provide interim transportation while the recall remains unremedied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
The contact owns a 2020 Nissan Leaf. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V700000 (Electrical System). The contact stated that 100 miles of using the ED system, the power reduced message was displayed. The contact stated…
The contact owns a 2020 Nissan Leaf. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V700000 (Electrical System). The contact stated that 100 miles of using the ED system, the power reduced message was displayed. The contact stated that the battery became disabled. The vehicle was taken back to the local dealer, but the vehicle was not diagnosed or repaired after a week. The manufacturer was contacted, and a case was opened, but no further assistance was provided. The failure mileage was approximately 80,000.
- Electrical system · Engine · Fuel/propulsion system
SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level…
SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level 2 charging. The vehicle has been held in continuous dealer custody for 58 consecutive days without a working repair. Nissan failed to disclose that the recall patch could brick a functioning EV. Loaner support was revoked prematurely forcing 850 in out of pocket rental costs. Inadequate buyback offer via Morley Companies was rejected. Factory recall update rendered vehicle useless and unsafe to operate.
- Power train
Regarding Nissan Safety Recall 24V-700 / Campaign R24B2. After the recall remedy was performed on my 2020 LEAF in June I experienced the "Service EV System" message during normal highway driving on 8/1/26. I have an invoice from the dealership that documented logged safety recall code P33ED along…
Regarding Nissan Safety Recall 24V-700 / Campaign R24B2. After the recall remedy was performed on my 2020 LEAF in June I experienced the "Service EV System" message during normal highway driving on 8/1/26. I have an invoice from the dealership that documented logged safety recall code P33ED along with EV system codes P317E-97 and P3180-97. The dealership improperly cleared the recall safety codes, charged me a diagnostic fee, and released a vehicle that is subject to an active safety hold under Recall 24V-700 / Campaign R24B2. The dealership released an unsafe vehicle back to me that remains a documented thermal and fire risk. The Nissan Nissan Safety Recall 24V-700 / Campaign R24B2 states that vehicles that experience this situation after the recall remedy was performed will have the battery replaced or vehicle repurchased.
- Electrical system
See attached document for complaint.
- Electrical system
This recall appointment does not take 2 hours to complete. The dealer quoted me 1-2 days with an inability to offer a loaner vehicle. Several Leaf owners have completed the recall appointment and subsequently been left stranded because the car went into an undrivable mode leaving the owner…
This recall appointment does not take 2 hours to complete. The dealer quoted me 1-2 days with an inability to offer a loaner vehicle. Several Leaf owners have completed the recall appointment and subsequently been left stranded because the car went into an undrivable mode leaving the owner stranded and incurring towing and rental fees for weeks without resolution. Nissan Consumer Affairs has denied to consider a buyback without taking the vehicle in for the recall notice even though the recall notice successfully being applied does not guarantee the car will not stop abruptly after that visit. Without the recall appointment, Nissan has limited my ability to safely fast‑charge, preventing me from using the full functionality of the vehicle. Nissan is conditioning buyback eligibility on my willingness to undergo the recall inspection, even though the recall remedy has repeatedly resulted in battery failure and sudden loss of power for other Leaf owners. This effectively forces me to expose myself to a known safety hazard in order to qualify for a remedy Nissan itself acknowledges may be required. I am being denied both safe vehicle operation and access to the promised buyback unless I accept a repair that may leave me stranded or without a functioning battery. Nissan recognizes the potential risk of the recall remedy by issuing a second notice dated 6/17/2026 that if the vehicle experiences this battery specific condition within 12 months after the date the software reprogram remedy was completed on the vehicle. Nissan will replace the battery or offer to re-purchase the car. Nissan has also recognized that batteries are rare at this time. I thought that a manufacturer must offer a remedy that was deemed Safe and this does not seem like it’s guaranteeing safety.
- Electrical system
My Nissan Leaf was affected in the NHTSA Recall 24V-700. We took it into the Valley Nissan of Longmont, where we initially purchased the car, on 6/19/2026. The dealership checked it out and told us it was fine, so we took the car home that day. We drove it around on 6/20/2026 and received an urgent…
My Nissan Leaf was affected in the NHTSA Recall 24V-700. We took it into the Valley Nissan of Longmont, where we initially purchased the car, on 6/19/2026. The dealership checked it out and told us it was fine, so we took the car home that day. We drove it around on 6/20/2026 and received an urgent EV service warning. The car went into turtle mode while we were driving on the highway. We called the dealer, and they said it was the code that indicated our battery was actually degraded. So, they gave us back a car that was unsafe to drive. They weren't able to look at it again til 6/22/2026, but they refused to provide us with a rental or loaner car for the weekend, despite this being our only car, and the recall specifically having a stop-drive order on affected vehicles. On 6/22/2026, we took the car in again, and they confirmed the battery was actually degraded due to the recall. Again, they refused to get us a rental or loaner car. Since Monday, the car has been sitting at the dealer, and as of 6/25/2026, we still have no information about when we will get the car back, if we can get a battery replacement, or what our options are. They have provided us with no information and no alternative vehicle, despite our car being undriveable. They said we could rent a car but refused to confirm if this would be reimbursed as part of the recall. We called Nissan Customer Affairs, and they have also been unhelpful and not provided any further information on a battery replacement or loaner vehicle. We have been calling multiple times this week to no avail. We want to have the battery fixed, but we have heard from other Leaf owners that this can take many months, and this was our only vehicle. We would not be able to have the battery replaced at no cost to us without a provided loaner vehicle. Since this comes as a result of a stop drive order recall, I think that should be provided from Nissan through direct payment rather than reimbursement.
- Electrical system
We have a vehicle with a recall, NHTSA ID: 24V-700, NISSAN ID: R24B2, the dealer is unable to schedule a service appointment and the Nissan Corporate Case Manager no longer responds to communications, of which I have sent many. I currently have no known way of getting this safety recall resolved.…
We have a vehicle with a recall, NHTSA ID: 24V-700, NISSAN ID: R24B2, the dealer is unable to schedule a service appointment and the Nissan Corporate Case Manager no longer responds to communications, of which I have sent many. I currently have no known way of getting this safety recall resolved. I called Nissan Corporate Affairs (6/25) and all they could do was send a message that I called to the case worker Jonnita Amonette.
- Forward collision avoidance › Adaptive cruise control
While driving with cruise control set to a certain speed (i do not recall the exact speed it was set to) I pressed the button that lowers the current speed it is set to, but instead of lowring by one mph it raised the speed, pressing again raised the speed again. this continued a few times until i…
While driving with cruise control set to a certain speed (i do not recall the exact speed it was set to) I pressed the button that lowers the current speed it is set to, but instead of lowring by one mph it raised the speed, pressing again raised the speed again. this continued a few times until i turned off cruise control. The system has been buggy in the past, for example not responding to a button or raising by 2 or 3 mph instead of one (the Leaf goes one by one, not jumps like some vehicles). But this was the first time i saw it actually raise speed in response to a button that should lower it and that seems dangerous. The problem has not been reproduced or confirmed by a dealer or service center. It has not been inspected by anyone since the incident occurred. There were no warning lamps or messages. The overall bugginess has been noticeable for a long time (perhaps always?) but this occurred (raising the speed instead of lowering it) for the first time yesterday.
- Electrical system
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the local dealer stated that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time…
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the local dealer stated that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the message "Service EV System - Power Reduced" was displayed. The failure mileage was approximately 43,000.
- Fuel/propulsion system
I own a 2020 Nissan Leaf affected by recall 24V-700 (Nissan R24B2). The recall opened in September 2024 because the high-voltage battery can overheat and catch fire during Level 3 fast charging. Owners were told not to use fast charging until a remedy is available. The recall has been open since…
I own a 2020 Nissan Leaf affected by recall 24V-700 (Nissan R24B2). The recall opened in September 2024 because the high-voltage battery can overheat and catch fire during Level 3 fast charging. Owners were told not to use fast charging until a remedy is available. The recall has been open since September 2024 and there is still no available remedy. Nissan has pushed the fix date repeatedly, first to November 2024, then Spring 2025, and now an unspecified point in 2026, with no firm date and no working repair at the dealer. I bought this vehicle more recently and understood there was an open recall, but a recall is supposed to mean a fix is coming, not a safety defect left unresolved for over a year and a half. In the meantime I am paying for a vehicle whose fast-charging capability I cannot safely use. This is well past any reasonable time to remedy a known safety defect. I am asking NHTSA to hold Nissan accountable for delivering an actual fix on a real timeline.
- Electrical system · Fuel/propulsion system · Power train
My 2020 Nissan Leaf is affected by recall R24B2 / NHTSA recall 24V-700 involving the high-voltage battery and Level 3 DC fast charging system (CHAdeMO). Nissan and NHTSA instructed owners not to use Level 3 quick charging because the battery may rapidly overheat and potentially create a fire risk.…
My 2020 Nissan Leaf is affected by recall R24B2 / NHTSA recall 24V-700 involving the high-voltage battery and Level 3 DC fast charging system (CHAdeMO). Nissan and NHTSA instructed owners not to use Level 3 quick charging because the battery may rapidly overheat and potentially create a fire risk. The recall remains incomplete and the remedy is still unavailable. This issue has existed for a prolonged period and materially impacts the vehicle’s usability, charging capability, long-distance travel capability, and safety confidence. The vehicle’s Level 3/DC fast charging capability was effectively removed or severely restricted due to the recall. Nissan dealerships confirmed the recall status and lack of available repair remedy. The issue was documented during service visits and remains unresolved. The battery system and charging system are available for inspection upon request.
- Electrical system · Fuel/propulsion system
The vehicle is affected by an unrepaired safety recall involving the high-voltage battery during Level 3 quick charging. The recall states that affected vehicles may develop excessive lithium deposits in battery cells, increasing electrical resistance and potentially causing rapid battery heating…
The vehicle is affected by an unrepaired safety recall involving the high-voltage battery during Level 3 quick charging. The recall states that affected vehicles may develop excessive lithium deposits in battery cells, increasing electrical resistance and potentially causing rapid battery heating while Level 3 quick charging. The recall also states that if quick charging continues, a battery fire may occur, increasing the risk of injury. The recall status remains incomplete with the remedy not yet available. Owners are instructed not to use Level 3 quick charging through the CHAdeMO connector until the remedy is completed. This removes the vehicle’s fast-charging capability and leaves the vehicle subject to an unresolved battery safety recall. The vehicle is available for inspection upon request. The issue is confirmed by the active NHTSA recall record and manufacturer recall number R24B2 / NHTSA recall number 24V-700.
- Electrical system
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy…
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Electrical system · Fuel/propulsion system · Unknown or other
My electric vehicle is subject to an active battery recall (NHTSA ID: 24V-700) involving excessive lithium deposits within battery cells, which may increase electrical resistance, cause dangerous battery overheating, and create fire risk during Level 3 DC fast charging. Due to this defect, Nissan…
My electric vehicle is subject to an active battery recall (NHTSA ID: 24V-700) involving excessive lithium deposits within battery cells, which may increase electrical resistance, cause dangerous battery overheating, and create fire risk during Level 3 DC fast charging. Due to this defect, Nissan has instructed owners not to use Level 3 quick charging (CHAdeMO), removing a core function of the vehicle and rendering it effectively unusable for normal EV operation, reliable long-distance travel, relocation, and essential transportation. Nissan’s guidance assumes owners can rely on Level 2 charging, which for my vehicle requires approximately 7–8 hours for a full charge under ideal conditions. Because I do not have residential Level 2 access, the loss of Level 3 charging renders the vehicle functionally unusable for my living situation. This defect severely compromises both my safety and mobility by forcing me into an impossible choice: either risk using the charging method associated with battery overheating and potential fire, or lose access to essential transportation. The defect also forces prolonged public Level 2 charging sessions simply to maintain vehicle operation, creating significant daily hardship. Without safe fast charging capability, the vehicle cannot reasonably support long-distance travel or interstate relocation, leaving me effectively unable to move out of state without major financial and logistical burden. I have pursued resolution directly with Nissan and through BBB Auto Line. Nissan acknowledged the recall but declined buyback or meaningful relief, instead advising continued waiting for a future remedy. After approximately two years without timely corrective action, the vehicle remains subject to serious safety restrictions, diminished value, loss of core functionality, and ongoing consumer harm.
- Electrical system
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount…
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Electrical system › Propulsion system › Traction battery
When my battery range falls below ~125 miles, I have extreme range fluctuations especially at freeway speeds with any hills. Because I drive over a mountain range to commute to work, I can't safely drive the car. This is a known issue related to the recall from 2024 that has not been fixed. When I…
When my battery range falls below ~125 miles, I have extreme range fluctuations especially at freeway speeds with any hills. Because I drive over a mountain range to commute to work, I can't safely drive the car. This is a known issue related to the recall from 2024 that has not been fixed. When I first encountered the issue in December 2025, I did not know about the recall. I took it to the Nissan dealer (Stevens Creek Nissan) and they did not tell me that there was a recall on the battery and that I shouldn't fast charge. At the time, I was fast charging to get the range safely above 120 miles so that I could make it home without complete battery failure.
- Electrical system · Fuel/propulsion system
I have been waiting since September 2024 to use my level 3 charger port again. I can't safely use it without a risk of fire severely limiting the cars use and range. On top of this my main battery was tested at the Nissan Dealer November 2025 and needs replaced under warranty. It will rapidly…
I have been waiting since September 2024 to use my level 3 charger port again. I can't safely use it without a risk of fire severely limiting the cars use and range. On top of this my main battery was tested at the Nissan Dealer November 2025 and needs replaced under warranty. It will rapidly lose charge when on the highway potentially leaving me stranded on the side of a busy road. I only have about 30% usable battery and cant Level 3 charge without risk of fire. I have been waiting almost 2 years now and feel Nissan has exceeded a reasonable amount of time for both repairs. This is my only car and I cant continue driving it like this. I was informed of the charging issue by recall notice and started seeing the battery issue Summer 2025. If they ever do fix this, I'm going to have a hard time trusting driving it on the highway. Nissan still can't give me an ETA for the replacement battery. I've been waiting 6 months and counting now.
- Electrical system
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Fuel/propulsion system
There has been a major battery recall which has not been resolved for 18 months, since the recall was issued. I have not beenable to drive this car any substatial distance on the freeway since October 2024. I have asked Nissan for a buyback of this car due to this major problem that still goes unresolved.
- Electrical system
I was issued a recall notice (24V-700 R24B2) over 18 months ago that the CHAdeMO charger could cause a fire. There was no immediate fix. As of today, I got another notice saying that no fix is available yet; they are working on it. This is ridiculous and it has limited the use of my car and has affected the resale value.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009069LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. For all other models/model years, consult the Electronic Service Manual (ESM).
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11004974VEHICLE WILL NOT START AND DTCS P31E7 AND P0AA6 STORED IN EV/HEV CONTROL MODULE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004969DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004148Subject: REVISION 2 R23D7 2018-2022 LEAF Rear View Camera Inspection - NCIR - Dealer Announcement REVISION 2 Please discard earlier versions of this bulletin. The announcement from May 20, 2024 has been revised to include the following: The remedy and parts are now available, please refer to NTB24-034 to remedy any vehicle affected by this campaign Parts for this campaign are on restriction and can be ordered via DBS. The parts restriction will be removed and dealers can order, as needed, via normal ordering process beginning July 19, 2024. Part number 24271-ZW40A (Protector Harness Kit) will be automatically shipped to dealers beginning July 1, 2024. The Protector Harness Kit will repair seven (7) vehicles. The Service Parts Return section in this dealer announcement has updated part numbers Nissan is requesting dealers to check their parts inventories for any of the part numbers listed in the table below under the Service Parts Return section, and if found, return these parts immediately using the instructions provided in this dealer announcement. If any of these parts are found in inventory, do not sell this part or install this part on any vehicle.
- 11004147VOLUNTARY SAFETY RECALL CAMPAIGN 2018-2022 LEAF; REAR CAMERA CAMPAIGN ID #: R23D7 APPLIED VEHICLES: 2018-2022 LEAF (ZE1) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2018-2022 LEAF vehicles to inspect the rear camera operation and either add support to the rear camera harness or, if necessary, replace the rear camera. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number R23D7 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealers responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealers inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
- 11001208AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10251538DTC P18B1 STORED IN THE SHIFT CONTROL UNIT IF YOU CONFIRM DTC P18B1 for CONTROL MODULE is stored in the Shift Control Unit. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current Shift Control Unit part number. 2. Reprogram the Shift Control Unit, if applicable.
- 10251535SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23-018.
- 10249914SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23-018.
- 10249898TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242148SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10242141SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10240538HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239063LIB PACK INTERCHANGEABILITY SERVICE INFORMATION 40kWh Lithium-ion Battery (LiB) Packs are now interchangeable between 2018-2023 vehicles. For Example: 2018-2022 LEAF 40kWh LiB packs can be used on 2023 LEAF 40kWh vehicles and 2023 LEAF 40kWh LiB packs can be used on 2018-2022 LEAF vehicles. IMPORTANT: The LiB modules and the Li-ion Battery Controller (LBC) are not interchangeable between LiB packs. If a LiB module or the LBC requires replacement, do not look up the part number in EPC using the VIN. Use the installed LiB module or LBC part number to determine the correct LiB module or LBC to order. Due to MY18-23 LiB pack, LiB module and LBC part numbers being restricted, please follow the existing LEAF Battery Pack pre-authorization process for Powertrain Call Center review.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235775SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234086VEHICLE WILL NOT START AND DTCS P31E7 AND P0AA6 STORED IN EV/HEV CONTROL MODULE IF YOU CONFIRM The vehicle does not start, AND DTCs P31E7 (RESTART INHIBITION) and P0AA6 (HV BATTERY VOLTAGE SYSTEM ISOLATION) are stored in the EV/HEV Control Module. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Perform ESM diagnosis for DTCs P31E7 or P0AA6 to determine if a Li-Ion battery module triggered the DTCs. If a Li-Ion battery module did not trigger the DTCs, this bulletin does not apply. Refer to ASIST for further diagnosis. 2. Inspect the Li-Ion battery module for a bent retention plate. 3. Replace the Li-Ion battery module, if applicable.
- 10234080SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234079SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234078SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
- 10234074SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been superseded by: NTB23-018 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.
- 10234066DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234046PREVENT FRONT AXLE THREAD DAMAGE DURING NUT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234044DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234002AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232666HORN INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Every Nissan Leaf model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.