2016 Nissan Leaf
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Leaf › 2016
These records cover every 2016 Nissan Leaf. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2016 Nissan Leaf. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2013-2017 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield…
Risk and remedy
Risk
Reduced defroster performance can limit visibility out of the windshield, increasing the risk of a crash.
Remedy
Nissan will mail an addendum with updated instructions on how to operate the defroster, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23A1.
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 LEAF and 2014, 2016 and 2017 Sentra vehicles. Due to a manufacturing error within the air bag inflators, the passenger frontal air bag may not properly deploy in the event of a crash.
Risk and remedy
Risk
In the event of a crash, if the front passenger air bag doesn't deploy properly, it can increase the risk of injury to passengers.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began June 7, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 LEAF vehicles manufactured February 24, 2016, to March 23, 2016, and Sentra vehicles manufactured February 9, 2016, to March 4, 2016. The wiring harness connector may disconnect from the dual-stage passenger air bag.
Risk and remedy
Risk
If the wiring harness disconnects, the passenger air bag may not to deploy during a crash, increasing the risk of injury.
Remedy
Nissan will notify owners, and dealers will inspect the wiring harness connector for proper engagement and, if necessary, replace the passenger air bag module and main body harness, free of charge. The recall began on August 9, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan…
Risk and remedy
Risk
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Owner complaints
36 complaints1 involved a crash1 involved a fire
What owners report most
Latest complaints
- Service brakes
This has happened to me intermittently at first ... Now permanently and cannot be diagnosed by nissan. ihad total brake failure while on the fwy at 60mph, the dash lights for all brake componenets came up with tire as well...almost all warnings lit up and the brake pedal went to the floor and I…
This has happened to me intermittently at first ... Now permanently and cannot be diagnosed by nissan. ihad total brake failure while on the fwy at 60mph, the dash lights for all brake componenets came up with tire as well...almost all warnings lit up and the brake pedal went to the floor and I had to press the brakes very hard and car would not stop but eventually did on side of road. very bad loud grinding malfunctioning sound. when I was getting it towed I tried to turn on just to confirm still broken status, however car ran perfectly till the next incident with same diagnosis. nissan 777 has given me 4 different diagnostic problems with estimates at $5,900 master cylander, $3,800 brake assemble and a verbal one saying it IS the actuator. their parts dept IS incompetent as nissan has been about this issue for 6 months now. this IS by far a traffic safety issue and nissan IS failing to recognize the problems with this nissan leaf. reddit has several people claiming same issue and nissan IS ignoring it.
- Steering
When turning left there is a plasticky sticking feeling and sound like a plastic bushing is coming apart. this causes the steering to momentarily bind. this happens most often when making gentle curves on the highway. the feeling causes you to overcorrect the steering wheel. there are many…
When turning left there is a plasticky sticking feeling and sound like a plastic bushing is coming apart. this causes the steering to momentarily bind. this happens most often when making gentle curves on the highway. the feeling causes you to overcorrect the steering wheel. there are many complaints online of similar issues from 2016 Nissan leafs. The issue occurs near daily since purchasing the car back in 2023. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system · Power train · Steering
On January 9, a little after 12:30 pm, on Indian Head Highway (MD route 210) northbound near the Manokeek exit, after limiting drive power owing to battery degradation and cold weather (about 30 F) drive power and power steering failed entirely. There was no warning to pull over so I suspect this…
On January 9, a little after 12:30 pm, on Indian Head Highway (MD route 210) northbound near the Manokeek exit, after limiting drive power owing to battery degradation and cold weather (about 30 F) drive power and power steering failed entirely. There was no warning to pull over so I suspect this is an undocumented failure mode. After the car was towed home, it would not charge when plugged in until after I disconnected the 12 v battery and reconnected it after about ten minutes. It would then charge and after a few minutes I checked and it would send power to the wheels and power steering again. The state of charge of the lithium ion battery was about 86% throughout. This was not a failure of the on board 12 v battery charging system or 12 v battery which the tow truck driver tested as good, it is quite new. After the reset of disconnecting the 12 v battery and reconnecting, the terminals show higher voltage when the car is on than when it is off. Attached please find a picture of the warning lights after the car failed. Note that the battery light is for the 12 volt battery but there is nothing wrong with it. Also atteched, voltmeter readings when the car is off and on showing that the 12 volt battery recharging system is working. This car may or may not have an optional battery warmer, but its range of operation is well below the 30 F temperature when the failure occured. The car is more that two years overdue for warranty lithium ion battery replacement owing to manufacture delay.
- Electrical system · Service brakes
On Friday, November 1, at about 3 pm, the brakes failed pulling away from the curb in a forward direction after loading equipment into the vehicle. Really stomping the brakes as though they had a fluid problem did get them to engage. I think the problem occured again backing out of my driveway…
On Friday, November 1, at about 3 pm, the brakes failed pulling away from the curb in a forward direction after loading equipment into the vehicle. Really stomping the brakes as though they had a fluid problem did get them to engage. I think the problem occured again backing out of my driveway prior to Monday the 4th when I fixed the problem. Again, really slamming the brake peddle got the brake to engage. You may look at the vehicle if you wish. On Friday, I was at a large senior center party and there were many pedestrian with limited mobility near the exit. An out of control vehicle could have been very dangerous. I applied experience from internal combustion engine (ICE) vehicles with brake problems and that fortunately worked, but brake fluid was NOT the problem and there is no clear documentation of the problem in the owner's manual. This problem is an EV problem. I can't really take the vehicle to the dealership because they have failed to perform warranty service and refused to do so in the time required by MD law. To determine the cause of the problem, I checked the brake fluid level which was normal, brake wear, which was little, checked the owners manual in detail (nothing clearly stated) and then searched the internet. By Monday the 4th, I had seem a reditt post that said a dead cell in the 12-volt battery could cause a confusion in the vehicle between the regenerative braking system and the hydrolic braking system. There had been some odd behavior at startup. The dash info would flash up with missing numbers then come on normally. And, at shutdown a few time, the lights left on buzzer would sound even though the lights were off. I checked the 12-volt battery voltage and it was low, about 10 volts consistent with a bad cell. I ordered a NAPA battery said to fit the vehicle, and replaced the defective battey which seems to have fixed the problem. The NAPA store confirmed a bad cell in the old battery. No clear warnings of the problem showed.
- Service brakes
Drove home at 7PM mild day (65-70 degrees). Stopped the car and turned it off for an hour. Had to leave home at 8PM. Turned on the car and backed up the driveway. Tried to stop but break wasn't working.. Pressed all the way that ABS started trickling. Used the hand break to stop the car. Turned…
Drove home at 7PM mild day (65-70 degrees). Stopped the car and turned it off for an hour. Had to leave home at 8PM. Turned on the car and backed up the driveway. Tried to stop but break wasn't working.. Pressed all the way that ABS started trickling. Used the hand break to stop the car. Turned off the car and turned it back on. This is when I noticed all the dashboard lights are on including break and ABS and had the same break not working issue.. Pulled the car into the driveway slowly and turned it off till tomorrow morning.. Started the car tomorrow morning and everything was back to normal and driving without an issue.
- Fuel/propulsion system
While climbing the incline section of the San Mateo Bridge in the fast lane, the Leaf shifted itself into Neutral and would not shift back into Drive. With no power, driver was forced to change lanes to the right with no power, but luckily made it over the top and down the decline to pull over.…
While climbing the incline section of the San Mateo Bridge in the fast lane, the Leaf shifted itself into Neutral and would not shift back into Drive. With no power, driver was forced to change lanes to the right with no power, but luckily made it over the top and down the decline to pull over. Vehicle did not want to shut off or shift. Dealer confirmed bad battery. This occured Nov. 27th, 2023. And the car is still at the dealership as of March 24, 2024, waiting for a replacement battery.
- Service brakes
The contact owns a 2016 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The brake pedal had to be pushed to the floor to activate the service brakes. The vehicle was taken to the dealer…
The contact owns a 2016 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The brake pedal had to be pushed to the floor to activate the service brakes. The vehicle was taken to the dealer where it was diagnosed with a failed electronically driven intelligently braking unit and the electronically driven intelligently braking unit needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
- Electrical system · Engine
Goes into neutral in a matter of seconds while driving at highway speeds and goes into turtle mode while on highway. A scan of the vehicle showed a number of low battery voltage codes (P0AA0, P3180, P3182, P08AF) stored when the battery was disconnected. Nissan gave no ETA on battery replacement.
- Electrical system · Fuel/propulsion system · Power train
While driving at highway speeds (65mph) on a cold day (10-20F), the car lost all drive power with no warning. Driver was able to coast to the road margin. In another situation this could have been a catastrophic accident. Driver called 911 for police protection and tow. At this point car was…
While driving at highway speeds (65mph) on a cold day (10-20F), the car lost all drive power with no warning. Driver was able to coast to the road margin. In another situation this could have been a catastrophic accident. Driver called 911 for police protection and tow. At this point car was completely unresponsive but still on. The car could not be turned off, turned on, shifted into drive, or any other action performed. The car has shown at least 3 other cold weather failures at highway speeds with various error states (ranging from turtle mode, a complete loss of the info display, and sudden power losses). Our mechanic said "I almost died today, this car is not safe to drive on the highway".
- Electrical system
On March 8, 2023, my 2016 NISSAN LEAF main EV battery failed at 75% charge power going up an incline on the freeway. The car shut down in the center lane with no warning at 60mph and could not be moved or shifted to be driven off the freeway. The car is available for inspection. My safety and the…
On March 8, 2023, my 2016 NISSAN LEAF main EV battery failed at 75% charge power going up an incline on the freeway. The car shut down in the center lane with no warning at 60mph and could not be moved or shifted to be driven off the freeway. The car is available for inspection. My safety and the safety of others was put at EXTREME risk. I could have been killed or rear ended. I called 911 for the highway patrol and a county or city tow truck got me off the freeway. Previously, the main EV battery was diagnosed by the dealer as dropping in capacity to 8 bars in December 2022. I was told the car was safe to drive still although they did put in a warranty claim for a new battery which I was told was on back order and could take up to one year. Yet, I was told the car was 100% safe and drove it from December 2022 until this week. After the March 8 incident I had the car towed immediately to the dealer repair facility and the dealer service again confirmed the battery was compromised and told me not to drive the car anymore. So far NISSAN corporate has not asked to inspect the vehicle. The only warning the car gave was it was having a loss of power going up hills from December 2022 to this week but the car never showed a warning or gave a warning light on the dash.
- Electrical system · Fuel/propulsion system · Power train
Car shifted into neutral at highway speeds and would not go back into drive on 3 separate occasions over the past 6 days. Car is an EV and there was no warning and the battery SOC was 50% or more on all occasions. Can can be shifted from neutral to park only, not drive or reverse. Very unsafe to…
Car shifted into neutral at highway speeds and would not go back into drive on 3 separate occasions over the past 6 days. Car is an EV and there was no warning and the battery SOC was 50% or more on all occasions. Can can be shifted from neutral to park only, not drive or reverse. Very unsafe to have to cruise to a stop on busy highways without much or any shoulder depending on where the car stops with snow banks. Had to have car towed. The incidents happened separately on 1/27, 1/28, and 2/2 all on the highway at ~60mph. I will upload some pictures of the dtc codes and battery stats for the vehicle. After the incident on 1/27, I replaced my 12v battery with a new one (having done some searching for possible cause), but the issue happened again on 1/28 and 2/2 after the 12v replacement.
- Electrical system · Engine · Fuel/propulsion system
We were driving the car on a highway (the 405 in Los Angeles) in the midafternoon on December 21. We were going uphill and in the flow of traffic. I'd say the speed was about 60-65. The car was functioning well. Then, the driver accelerated to pass a car and suddenly the car lost all power and…
We were driving the car on a highway (the 405 in Los Angeles) in the midafternoon on December 21. We were going uphill and in the flow of traffic. I'd say the speed was about 60-65. The car was functioning well. Then, the driver accelerated to pass a car and suddenly the car lost all power and went into neutral. Fortunately, we made our way to the freeway shoulder without an accident. But, it could have been very different, as we were on a fast-moving highway and there could have been a pile-up. The car had plenty of battery power (around 47 miles) but it would not shift back into drive. We turned the car on and off and it was stuck in neutral. A tow truck came by and suggested a jump start. That worked and we took the car immediately to a Nissan dealership. The dealership found an error code (I believe it's P3398 but I am unsure) and says that a part of the lithium battery is malfunctioning and the car is unsafe to drive. It is under warranty but they say they are unable to replace the battery for many months. I saw no warning lamps prior to the failure (apart from a recurring message about tire maintenance that we had addressed repeatedly). For what it is worth, I had just had the brake pads checked that morning at a local mechanic who said the brakes were in excellent shape.
- Service brakes
Vehicle is 2016 Nissan Leaf. Odometer reading 42,537. On August 28, 2022 in a shopping center parking lot under fair weather conditions and temperatures in the 80s, upon starting car, brake system control light and ABS indicator light both illuminated. Pulled car back into parking spot. Brakes…
Vehicle is 2016 Nissan Leaf. Odometer reading 42,537. On August 28, 2022 in a shopping center parking lot under fair weather conditions and temperatures in the 80s, upon starting car, brake system control light and ABS indicator light both illuminated. Pulled car back into parking spot. Brakes did not work. Used emergency brake to stop vehicle. 9/11/2022 Inspection by Melloy Nissan. [XXX], Service manager, reported that vehicle has two faulty components: brake control assembly and actuator assembly that require replacement. Stated that technician called Nissan USA. Other vehicle on East Coast had same problem that was fixed with this repair. Cost of parts $4,099. Cost of labor $900. Total repair cost $5,000. Service manager advised owner that vehicle is not safe to drive. 9/27/2022 Inspection by Reliable Nissan. [XXX], Service manager, reported that vehicle has error codes for electrically driven intelligent brake system. Stated that other Nissan Leaf had recently been repaired for same problem at Reliable Nissan. Cost of part (brake control assembly) $2,792. Cost of labor $700. Total cost $3,854. Service manager advised owner that vehicle is not safe to drive. The vehicle is available for inspection upon request. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Structure › Body
The driver's side door handle broke on my 2016 Nissan LEAF. Investigating the issue online, I found that many owners have had this issue, and the fix often breaks again. It's a safety issue for owner or emergency responders wouldn't be able to get the driver's door open without breaking the glass.
- Electrical system › 12v/24v/48v battery
The contact owns a 2016 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the "Low Battery Mode" warning message was displayed while the battery was fully charged, which caused the vehicle to inadvertently decelerate. The vehicle was taken to the dealer. The dealer…
The contact owns a 2016 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the "Low Battery Mode" warning message was displayed while the battery was fully charged, which caused the vehicle to inadvertently decelerate. The vehicle was taken to the dealer. The dealer replaced the capacitor and three cells in the battery; however, the failure recurred. The vehicle was not repaired and had an upcoming appointment with the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 54,000.
- Service brakes
The nissan leaf was being driven on a 35 mph road in a hilly area. While going approximately 25 mph on a downhill curve coming up to a red light the driver applied the brakes and they did not engage with normal pressure. The driver then pushed the brake peddle all the way down to the floor before…
The nissan leaf was being driven on a 35 mph road in a hilly area. While going approximately 25 mph on a downhill curve coming up to a red light the driver applied the brakes and they did not engage with normal pressure. The driver then pushed the brake peddle all the way down to the floor before the vehicle begin to slowly stop causing the vehicle to go 10 feet past a red light into an intersection. The driver drove out of the intersection and tested the brakes again with the same results. The drivers spouse arrived to test the vehicle and verified the same results. The only way home was a very steep down hill so tow truck was called to pick up the vehicle and bring it to the nissan dealership the tow truck driver also verified the brakes were not engaging when he loaded the vehicle on the flatbed. When the vehicle arrived at the dealership and unloaded from the tow truck the brakes started working. The dealership tested the vehicle and verified the brakes passed inspection. feeling unsafe to drive the vehicle the owner tried to convince the dealership to test more. They were not able to reproduce the issue. The owners reported to nissan of america customer service. Nissan of america said they had not heard of this type of issue and that if the dealership couldn't find anything there was nothing they could do. Since the dealership and corporate can not fix the car and do not want to further investigate the vehicle was towed to the owners house where it now sits unused.
- Service brakes
During conditions of low 12V battery charge, the vehicle will occasionally start, go into a drive mode ("r" or "d") but the brakes will not operate. I stress that this only happens when the 12V battery has low charge, but not too low that the vehicle will refuse to start. I am not the only…
During conditions of low 12V battery charge, the vehicle will occasionally start, go into a drive mode ("r" or "d") but the brakes will not operate. I stress that this only happens when the 12V battery has low charge, but not too low that the vehicle will refuse to start. I am not the only person to report this. Note the comment about brakes failing in this posting: https://www.mynissanleaf.com/viewtopic.php?f=30&t=12959&p=588304#p587949
- Electrical system › 12v/24v/48v battery · Unknown or other
TL* the consumer owned a 2016 nissan leaf. The consumer stated that while asleep at their residence, they were awoken by the police department who informed them that their vehicle was engulfed in flames. No injury was sustained. The fire department was contacted and extinguished the fire. A police…
TL* the consumer owned a 2016 nissan leaf. The consumer stated that while asleep at their residence, they were awoken by the police department who informed them that their vehicle was engulfed in flames. No injury was sustained. The fire department was contacted and extinguished the fire. A police report was filed. No medical attention was needed. First insurance was contacted and the vehicle was towed to a salvage yard. No dealer was contacted. The vehicle was deemed a total loss. The manufacturer was contacted and a case was opened. An investigation was also started. The failure mileage was approximately 22,000. *Ln the consumer stated that though the manufacturer was made aware of the situation, however they are claiming no responsibility over the incident. The manufacture IS claiming that the failure due to the defective installation of the original battery.*as *ln*jb
- Electrical system
While driving at speeds of 70 mph, my car turns off in the middle of the highway! I have a video of this ordeal that I'D be happy to send over.
- Service brakes
No brakes at startup. no previous problems. drove 20 miles night before. Brake pedal went to floor while backing out of garage.
- Service brakes
Brake stopped working while I was driving on san thomas expressway in santa clara city in california; I immediately switched to "park" and also used manual brake, eventually I managed to stop it; since it's blocking a lane, police came and towed the car to the dealership. mileage IS estimate since the car IS still being repaired in the dealership.
- Electrical system
I do not have much range. At 100% charged I'm getting a range of 64 miles. Considering the car only has 10K miles on it, that's terrible range. My car was sitting still, in park and turned on when I took this image.
- Fuel/propulsion system
Using the j-1772 charge port at a shopping mall while going for a walk; on sun 5/19 as we approached the car to leave, we noticed a strong electrical smell. I disengaged the charger, inspected it and saw no issues. our car, however showed distortion in the port at the upper right. the next…
Using the j-1772 charge port at a shopping mall while going for a walk; on sun 5/19 as we approached the car to leave, we noticed a strong electrical smell. I disengaged the charger, inspected it and saw no issues. our car, however showed distortion in the port at the upper right. the next morning, 5/20, I took the car to the dealer, and had the certified leaf technician try to plug it in and check the charging. he found resistance as he tried to plug it in, looked at the distorted plastic, and said "you need to replace that port" it's june 1ST today; the dealer said they had to contact nissan. after a week of no response or callback, I finally was told that we must have damaged it, and it wouldn't be covered. they had no basis for that assertion, and they offered no explanation or advice about the damage on the port. I've contacted nissan customer service, waiting to hear back from nissan warranty division. in the mean time, I'm charging with the chademo port whenever possible, and still using the j-1772, although with no explanation of what caused the problem I feel like it's a risk every time. obviously the charging IS basic for the vehicle's function.
- Service brakes
I haven't had an accident due to the brakes not working, but I have had similar issues that others are reporting. I've learned to not follow close at all. mine IS only at low speeds that I've noticed the lack of brakes. seems random, cannot determine a specific speed or conditions that are common. it has happened since the beginning. only at 13700 miles currently.
- Service brakes
TL* the contact owns a 2016 nissan leaf. While driving in reverse, the brakes failed to engage when the brake pedal was depressed. The vehicle was towed to premier nissan of metairie (located at 6636 veterans memorial blvd, metairie, la 70003, (504) 455-5800) to be diagnosed, but a failure code…
TL* the contact owns a 2016 nissan leaf. While driving in reverse, the brakes failed to engage when the brake pedal was depressed. The vehicle was towed to premier nissan of metairie (located at 6636 veterans memorial blvd, metairie, la 70003, (504) 455-5800) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 33554796. The approximate failure mileage was 14,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009068DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10234044DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233904CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10231857NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10227268DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (CV Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the dealer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to NTB21-013 to prevent Drive Shaft thread damage.
- 102272673G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Ts 3G network connection, including Nissan Group, have had connectivity services affected. NissanConnect Services are no longer available on the APPLIED VEHICLES listed above.
- 10222714CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10213684SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly (fuel pump assembly). The fuel level sensor can be replaced separately. P0460 (FUEL LEV SEN SLOSH) P0461 (FUEL LEVEL SENSOR) P0462 (FUEL LEVL SEN/CIRC) P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
- 10213158DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206373CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199150SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199148CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10194220Occupant Clfassification System Light Operation Logic Change
- 101941762-Sensor occupant classification System Diagnostics and Information
- 10192840SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192811SERVICE INFORMATION Nissan is issuing this Technical Service Bulletin to clarify that a change has been made for the logic that controls the Occupant Classification System (OCS) and 'passenger airbag indicator' (PABI), as described in the Owner?s Manual. This TSB applies only to vehicles using the 2-sensor OCS. Those changes are: * PABI light is ON with an empty front passenger seat. Please see this bulletin for further details.
- 10192805IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192750SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
- 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192722SERVICE INFORMATION If a customer states "vehicle charger is not working" or "the EVSE is broken", verify EVSE (Electric Vehicle Service Equipment) condition and operation before replacing it. - The EVSE is also known as a trickle charge cable, L1charger, and 120VAC charger. Refer to the following pages in this bulletin for supplemental diagnosis and service information. See this bulletin for further detail.
Every Nissan Leaf model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.