2000 Peterbilt 387
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Peterbilt › 387 › 2000
These records cover every 2000 Peterbilt 387. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2000 Peterbilt 387. Newest first.
On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.
Risk and remedy
Risk
Seizure of the bearings can cause wheel separation or wheel end fire.
Remedy
Dealers will replace all front axle hubs. notification began july 16, 2003. the manufacturer has advised us that parts will not be available until september 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy with a reasonable time should contact peterbilt at 940-591-4201 or kenworth 425-828-5440.
Heavy duty trucks equipped with trw tie rod ends on certain arvinmeritor and dana axles. peterbilt will recall 1,434 vehicles equipped with arvinmeritor axles manufactured from december 11, 1999, to may 14, 2000, and from july 22 to september 30, 2000. kenworth will recall 859 vehicles equipped with arvinmeritor vehicles manufactured from december 11…
Risk and remedy
Risk
This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
Remedy
Dealers will remove and replace all affected tie rods and drag links with different designed ends. owner notification began july 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4201 or kenworth at 1-425-828-5440.
Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain meritor axles. the tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.
Risk and remedy
Risk
This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.
Remedy
Dealers will remove and replace all affected tie rods and drag links with different designed ends. owner notification began october 24, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4000 or kenworth at 1-425-828-5000.
Vehicle description: heavy duty trucks. these vehicles are equipped with peterbilt's smartgage system containing a reduced function interface module (rfim). this module receives data from various components/systems on the vehicle then sends the information to a microprocessor. a manufacturing defect in the rfim's can allow water to penetrate into the…
Risk and remedy
Risk
This results in an erroneous air pressure reading on the gauge in the dash.
Remedy
The rfim date code will be inspected and all rfim's built prior to september 9, 2000 will be replaced. owner notification began june 13, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4000.
Vehicle description: heavy duty trucks. the side fairing hinge bar and mounts can detach from the fuel tank straps. the hinge bar can rotate and separate from the fairing, allowing the hinge bar assembly to fall off of the vehicle.
Risk and remedy
Risk
This could cause a road hazard, increasing the risk of a crash.
Remedy
Dealers will install an additional nut plate and if the bracket IS cracked, the fuel tank strap will be replaced with a new strap and bracket assembly.
Vehicle description: heavy duty trucks. the steer axle mudflaps and/or mudflap stiffeners can rub a hole in the forward surface of the undercab fuel tank, causing a hole in the fuel tank.
Risk and remedy
Risk
This can result in fuel leakage. fuel leakage in the presence of an ignition source could result in a fire.
Remedy
Dealers will provide replacement mudflap assemblies smaller than the original assemblies to owners and the fuel tank will be checked for abrasion and replaced if damaged.
Vehicle description: heavy duty trucks. there IS an interference between the throttle pedal and the brake pedal.
Risk and remedy
Risk
The brake pedal may not operate as intended, resulting in greater brake pedal effort and/or delayed brake release.
Remedy
Dealers will replace the throttle pedal bracket.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10176033Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10162392Information Only - Quick Reference Guide for Electric harness damage repairs.
- 10159674Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
- 10154733Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
- 10143649Information - Recommended Practices for Updating ESA Software
- 10010696Model 387 hvac system maintenance. Peterbilt.
- 10010670Model 387 hood adjustment. Hood adjustment criteria and specifications.
- 615968Some vehicles may exhibit hot air when the blend air actuator in the sleeper hvac unit remains in the full hot position.
Every Peterbilt 387 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.