2004 Peterbilt 387
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Peterbilt › 387 › 2004
These records cover every 2004 Peterbilt 387. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2004 Peterbilt 387. Newest first.
On certain trucks, when using a cummins electronic icon service tool 2.2, an unintended engine start will occur.
Risk and remedy
Risk
Given the purpose and functionality of this service tool, this series of events would only occur in a service facility and could pose a hazard if the truck were to unexpectedly move or the engine to start without any warning, possibly causing personal injury.
Remedy
Cummins IS conducting this recall (please see 06e063000) and will replace the icon service tool 2.2 with a new icon service tool 2.3 free of charge. owners may contact cummins at 1-800-343-7357 or peterbilt at 1-940-591-4201.
On certain tractors equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
Risk and remedy
Risk
The oil line may be cut on the cylinder head causing an oil leak and a possible fire.
Remedy
Caterpillar, in conjunction with paccar, will be conducting the owner notification and remedy for this campaign free of charge. owners may call caterpillar at 309-675-6496, kenworth at 425-828-5440, or peterbilt at 940-591-4201.
On certain heavy duty trucks, the pivot bolts which hold the seat back frame to the seat cushion frame can loosen and possibly fracture or dislodge, causing the seat back to fail to provide full support to the driver.
Risk and remedy
Risk
A possible vehicle crash could occur should the seat fall backwards during use.
Remedy
Gra-mag will provide customers with repair kits which include instructions and parts to repair the seat. owners should contact gra-mag at 614-875-8435 or peterbilt at 940-591-4201.
Owner complaints
1 complaints
Latest complaints
- Latches/locks/linkages › Hood › Latch
Dt: contact states while driving the hood comes up. there IS a hood latch assembly available. *ak
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 110097191210F - SPL 170XL Interaxle Driveline Warranty section has been updated with descriptions of Recommended Repairs and an updated PRWS Claim Coding table has been added.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10176033Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- 10173212Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10172036Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10162392Information Only - Quick Reference Guide for Electric harness damage repairs.
- 10159674Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
- 10154733Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
- 10143649Information - Recommended Practices for Updating ESA Software
- 10010696Model 387 hvac system maintenance. Peterbilt.
- 10010670Model 387 hood adjustment. Hood adjustment criteria and specifications.
- 10007694Hvac condenser low pressure line interference. Model 387 vehicles built january 1, 2004 through april 1, 2004.
Every Peterbilt 387 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.