2003 Peterbilt 387
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Peterbilt › 387 › 2003
These records cover every 2003 Peterbilt 387. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2003 Peterbilt 387. Newest first.
On certain trucks equipped with dana spicer integral knuckle and steer arm assemblies, the steer axle assemblies may have a longitudinal crack in the steer arm.
Risk and remedy
Risk
If the crack should propagate over time, the ball could become loose resulting in a loss of steering, which could result in a crash.
Remedy
Dealers will inspect and replace the knuckle and steer arm assemblies. owner notification began january 5, 2004. owners should contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4201.
On certain trucks equipped with jost international jsk 37U series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.
Risk and remedy
Risk
If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.
Remedy
Dealers will replace the bracket pins and repair instructions free of charge. peterbilt's owner notification began june 20, 2003. kenworth's owner notification began june 12, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 940-591-4201 or kenworth 425-828-5440.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10176033Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10162392Information Only - Quick Reference Guide for Electric harness damage repairs.
- 10159674Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
- 10154733Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
- 10143649Information - Recommended Practices for Updating ESA Software
- 10010696Model 387 hvac system maintenance. Peterbilt.
- 10010670Model 387 hood adjustment. Hood adjustment criteria and specifications.
- 10005819Product improvement to reduce instances of failure of turbo exhaust pipe flanges. This bulletin contains the procedure for improving a model 387 isx engine exhaust installation.
- 10005654Model 387 headlamp harness field service bulletin.
- 10004655A product improvement that reduces cable stress in the area of the jump start terminal bracket.
- 10004654There are occasions when a leak may develop in a pressure hose with a crimp-style end fitting at the power steering pump connection. This may be due to the orientation and length of the oe pressure hose. A product improvement that reorients the power steering pump and changes the lengths of pressure as well as suction hoses was implemented in production on july 28 2003. This bulletin provides information to make this improvement on earlier vehicles that experience the leak described.
- 10003493Model 387 door mounting reinforcement.
Every Peterbilt 387 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.