2004 Pierce Custom Contender

Recalls

1 recall names the 2004 Pierce Custom Contender. Newest first.

• Structure › Body › Bumpers

  Jun 28, 2010NHTSA 10V30000025 vehicles

  Pierce IS recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. these trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle IS in…

  Risk and remedy

  Risk

  If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.

  Remedy

  A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. the safety recall began on october 4, 2010. owner may contact pierce at 1-920-832-3000.

  Full recall details →

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011818This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
• 11011817Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
• 11010453Alternators with a voltage sense terminal must have a voltage sense wire installed between the sense terminal of the alternator and a positive stud of a battery in the main battery bank. The voltage sense wire provides a more accurate voltage measurement to the voltage regulator, resulting in better electrical performance.
• 11010452Historically, the main battery cable for the mechanical siren was attached to the cab power distribution area. The large draw of electrical current from the mechanical siren activation, would starve other electronics in the cab. Sometime causing HVAC systems, radios and other electronics to shut down. Rerouting the main battery cable to either battery box, provides an independent voltage source for the siren, causing less electrical impact to cab area components.
• 11010451Pierce apparatus equipped with Command Zone multiplexing uses the cab power distribution area for determining the vehicle system voltage. However, because of voltage drop between the batteries and the cab distribution area, this is not a true representation of actual system voltage. To improve the accuracy of the Command Zone voltage gauge, a 10/2 harness will be run from the right-side battery box to Output module #1 (or Input Module #1 if Output module is not present on apparatus). This will provide a more accurate voltage input to the module responsible for populating the voltage gauge value.
• 11008386All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 20170. The light will be returned to the purchaser prepaid.
• 11008384This bulletin will provide torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Custom Chassis vehicles. See table below for details.
• 11008383This bulletin will outline and standardize a procedure for gathering HVAC system information for under-performing HVAC units. Please fill out information and perform the following tasks that are included in the checklist below, prior to submitting a technical support incident on Pierceparts.com.
• 11006633The purpose of this bulletin is to reduce labor hours by standardizing the location(s) of the unused legs of the SRP harness that contain resistors. This will help technicians in the field perform diagnostics without removing unnecessary panels while searching for these resistors.
• 10247185As a product improvement, Pierce will be changing coolant probes from a contact probe to a capacitive sensor.
• 10210778The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2 Husky 3 foam pump in place of the GEN 1.

Every Pierce Custom Contender model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.