2009 Pierce Custom Contender
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Pierce › Custom Contender › 2009
These records cover every 2009 Pierce Custom Contender. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2009 Pierce Custom Contender. Newest first.
Pierce manufacturing (pierce) IS recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (esc) modules, manufactured from december 19, 2007, through october 7, 2011. under certain road and…
Risk and remedy
Risk
If the driver IS slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Remedy
Pierce IS working with meritor wabco and will replace the control module free of charge. the safety recall began on december 16, 2011. owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
Pierce IS recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. these trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle IS in…
Risk and remedy
Risk
If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
Remedy
A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. the safety recall began on october 4, 2010. owner may contact pierce at 1-920-832-3000.
Pierce IS recalling certain model year 2008 and 2009 fire trucks manufactured between april 1, 2008 and september 30, 2009, equipped with cummins isb cm2150, isc cm2150, isl cm2150, ism cm876, and isx cm871 model diesel engines. the vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment…
Risk and remedy
Risk
This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.
Remedy
Pierce IS working with cummins to repair the engines. cummins IS conducting this campaign and will provide the remedy free of charge. please see cummins recall campaign 09e-046. the safety recall IS expected to begin during october 2009. owners may contact cummins at 1-800-diesels (1-800-343-7357) or pierce at 1-920-832-3000.
Pierce IS recalling 185 model year 2008 and 2009 custom fire trucks manufactured between january 1, 2008 and may 31, 2009, equipped with meritor wabco steering angle sensors (sas). internal friction can develop between the sensor gears and the sensor housing as a result of external forces experienced on the vehicle including vibration. if developed…
Risk and remedy
Risk
With a broken sas driving tab, the electronic stability control (esc) will not function properly, which could possibly result in a vehicle crash.
Remedy
Pierce will notify owners and the vehicles will be repaired free of charge. the safety recall began on july 2, 2009. owners may contact pierce at 1-920-832-3000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011818This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
- 11011817Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
- 11010453Alternators with a voltage sense terminal must have a voltage sense wire installed between the sense terminal of the alternator and a positive stud of a battery in the main battery bank. The voltage sense wire provides a more accurate voltage measurement to the voltage regulator, resulting in better electrical performance.
- 11010452Historically, the main battery cable for the mechanical siren was attached to the cab power distribution area. The large draw of electrical current from the mechanical siren activation, would starve other electronics in the cab. Sometime causing HVAC systems, radios and other electronics to shut down. Rerouting the main battery cable to either battery box, provides an independent voltage source for the siren, causing less electrical impact to cab area components.
- 11010451Pierce apparatus equipped with Command Zone multiplexing uses the cab power distribution area for determining the vehicle system voltage. However, because of voltage drop between the batteries and the cab distribution area, this is not a true representation of actual system voltage. To improve the accuracy of the Command Zone voltage gauge, a 10/2 harness will be run from the right-side battery box to Output module #1 (or Input Module #1 if Output module is not present on apparatus). This will provide a more accurate voltage input to the module responsible for populating the voltage gauge value.
- 11008386All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 20170. The light will be returned to the purchaser prepaid.
- 11008384This bulletin will provide torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Custom Chassis vehicles. See table below for details.
- 11008383This bulletin will outline and standardize a procedure for gathering HVAC system information for under-performing HVAC units. Please fill out information and perform the following tasks that are included in the checklist below, prior to submitting a technical support incident on Pierceparts.com.
- 11006633The purpose of this bulletin is to reduce labor hours by standardizing the location(s) of the unused legs of the SRP harness that contain resistors. This will help technicians in the field perform diagnostics without removing unnecessary panels while searching for these resistors.
- 10247185As a product improvement, Pierce will be changing coolant probes from a contact probe to a capacitive sensor.
- 10210778The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2 Husky 3 foam pump in place of the GEN 1.
Every Pierce Custom Contender model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.