2004 Pontiac Grand Am
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Pontiac › Grand Am › 2004
These records cover every 2004 Pontiac Grand Am. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2004 Pontiac Grand Am. Newest first.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain delphi fuel pressure regulators, p/nos. Fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. the universal pressure regulators (upr) were produced without an o'ring and retainer.
Risk and remedy
Risk
Fuel may leak, possibly resulting in a fire.
Remedy
Delphi will notify owners and replace the upr free of charge. the recall began on april 23, 2007. owners can contact delphi at 877-411-8770.
Certain passenger vehicles may have been built with a fuel tank that does not meet specification. a weld on these fuel tanks may be insufficient, resulting in a fuel leak.
Risk and remedy
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will inspect the fuel tank, and replace it, if necessary. owner notification began on june 23, 2004. owners should contact chevrolet at 1-800-630-2438 or pontiac at 1-800-620-7668.
Owner complaints
293 complaints24 involved a crash7 involved a fire18 injuries1 deaths
What owners report most
Latest complaints
- Power train
NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and…
NHTSA # 14V400, Mfg. Campaign # N140350 Was informed about this recall and called the number given to me by Pontiac (South County Buick GMC 2202 National City Blvd. National City CA 91950, (619) 477-4462) but all I got was endless automated messages. The one real person I talked to was rude and sounded like she was about to quit her job and gave me a number to call which was the same as the one I started with! This defect is putting my family at risk and the type of non-service I am receiving from Pontiac is truly a disgrace! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Electrical system
On multiple occasions, I have to go through a timely security re-set procedure due to the system disabling my ability to start my car. I have read that this IS a recurring issue with other car owners like mine. the vehicle IS stationary when this happens. It happens at random times. *tr
- Air bags
I was the owner of the car and someone else was driving and filed a claim. I want to know why I did not get anything in the law suit her name IS [xxx] at the time she lived at [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Engine · Service brakes · Vehicle speed control
TL* the contact owns a 2004 pontiac grand am. While driving 55 mph, the vehicle began to accelerate on its own. The contact exited the interstate and attempted to brake as the transmission made an abnormally loud sound. The contact pulled into a fuel station, raised the hood, and observed smoke…
TL* the contact owns a 2004 pontiac grand am. While driving 55 mph, the vehicle began to accelerate on its own. The contact exited the interstate and attempted to brake as the transmission made an abnormally loud sound. The contact pulled into a fuel station, raised the hood, and observed smoke coming from the engine. The vehicle was unable to be driven. The contact waited a while and then drove home with the brake pedal down to the floorboard. The contact's husband was a mechanic and diagnosed the vehicle, but no failure code was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,000.
- Electrical system
I pulled up to a stop light and my car just shut off. I tried to start it several times but all I got was a click. The ignition isn't catching.
- Exterior lighting · Fuel/propulsion system · Steering
Fuel system recall , strong gas smell inside car exterior lighting recall, hard to see while driving car at night eletrical sytem ignition recall power cuts on and off
- Air bags
Vehicle shuts down as it did during recall. They supposedly repaired it. I then bought it from previous owner who did not mention the problem as being on a recall. We found out but dealer says it was repaired. Obviously the fix did not work as vehicle still shuts down and says airbag warning. What recourse do we have when they say it was previously repaired but wasn't.
- Unknown or other
I got a recall of unintended ignition key rotation. I took it in to gm and they said they could not help me. They said it IS for the original keys , which I have. But my plastic on one key IS broke on one spot. I told them my ignition IS messed up. The key can be pulled out with the car still…
I got a recall of unintended ignition key rotation. I took it in to gm and they said they could not help me. They said it IS for the original keys , which I have. But my plastic on one key IS broke on one spot. I told them my ignition IS messed up. The key can be pulled out with the car still running and some times it will be turned off and keys in my hand and yet it IS still on. No one explained anything to me, except they could not help me, that IS was just a plastic piece that they put on the key in the hole where the key ring goes. Yet I still keep getting the recall in the mail. what exactly IS the recall?
- Electrical system
TL* the contact owns a 2004 pontiac grand am. The contact received a recall notice for nhtsa campaign number: 14v400000 (electrical system). The contact took the vehicle to waldorf chevrolet cadillac (2298 crain hwy, waldorf, md 20601, (301) 645-7000), but they refused to perform the recall repair…
TL* the contact owns a 2004 pontiac grand am. The contact received a recall notice for nhtsa campaign number: 14v400000 (electrical system). The contact took the vehicle to waldorf chevrolet cadillac (2298 crain hwy, waldorf, md 20601, (301) 645-7000), but they refused to perform the recall repair because the rubber covering on the key was fractured. The manufacturer was not contacted. The failure mileage was 231,000.
- Electrical system
TL* the contact owns a 2004 pontiac grand am. On several occasions, the vehicle failed to start. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch module was faulty and needed to be replaced. The local dealer (neil huffman auto group, 3810 springhurst blvd…
TL* the contact owns a 2004 pontiac grand am. On several occasions, the vehicle failed to start. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch module was faulty and needed to be replaced. The local dealer (neil huffman auto group, 3810 springhurst blvd #310, louisville, ky) was notified of the failure. The manufacturer was not notified. The vin was not available. The failure mileage was 162,000. **tr consumer stated car failed to start on many occasions. Online complaints include not starting possible ignition shut down write operating car. Passlock code faulty. Vin IS invalid updated 10/26/18*jb
- Electrical system · Power train
Transmission solenoids burnt out due to overheating tcc solenoid pressure solenoid will not let me go in reverse or drive
- Exterior lighting › Turn signal
TL* the contact owns a 2004 pontiac grand am. While driving 40 mph, both turn signal indicators failed to illuminate without warning. The vehicle was taken to a dealer (durand chevrolet, 223 washington st, hudson, ma 01749, 978-310-1243) where it was diagnosed, but the cause of the failure could…
TL* the contact owns a 2004 pontiac grand am. While driving 40 mph, both turn signal indicators failed to illuminate without warning. The vehicle was taken to a dealer (durand chevrolet, 223 washington st, hudson, ma 01749, 978-310-1243) where it was diagnosed, but the cause of the failure could not be determined. The manufacturer was notified of the failure and informed the contact that there was no recall. The failure mileage was approximately 150,000. The vin was not available.
- Electrical system
Vehicle IS blacking out while driving at a stopping happened once now key does not turn do to ignition lock not being replaced at recall old key get stuck as well as new key if I die driving at least I can say I still like my poniac
- Electrical system · Fuel/propulsion system · Power train
My car stalls out from time to time because of the ignition switch I took it to GMC they told me that they couldn't help me because I didn't have the original key
- Electrical system · Engine · Exterior lighting
Every year that we fix the intake valve on the car not even a month later the check engine light will come back on and it will be the same intake valve. This clogs all the valves in the system causing the car to sometimes it's slow or cut off. Car will not pass emissions even after you fix this…
Every year that we fix the intake valve on the car not even a month later the check engine light will come back on and it will be the same intake valve. This clogs all the valves in the system causing the car to sometimes it's slow or cut off. Car will not pass emissions even after you fix this issue. I have contacted gm and notified them of this issue and they state that it's not an issue. Also the blinkers will stop working you have to hit the hazardous blinkers for the blinkers to start working again this could cause a rear-end accident I also told the manufacturer about this issue and they are not wanting to fix it.
- Electronic stability control (esc) · Exterior lighting › Turn signal
TL* the contact owns a 2004 pontiac grand am. While driving various speeds, the turn signal lights failed to operate when activated. The contact had to use his hands to signal when making turns. There were no warning indicators illuminated. The vehicle was not taken to a dealer for diagnostic…
TL* the contact owns a 2004 pontiac grand am. While driving various speeds, the turn signal lights failed to operate when activated. The contact had to use his hands to signal when making turns. There were no warning indicators illuminated. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 100,000. The vin was not available.
- Electrical system
The ignition system or sensor doesn't work.some time it want start.after waiting for the security light quick flashing it will start sometime.
- Vehicle speed control
I was driving my 2004 grand am and I was sitting in stop and go traffic on an hwy and it was hot outside that day and when I let my feet off the brake pedal my car start to accelerate by its self very fast and I immediately press my break to the floor and my anti-lock breaks kicked in and the car…
I was driving my 2004 grand am and I was sitting in stop and go traffic on an hwy and it was hot outside that day and when I let my feet off the brake pedal my car start to accelerate by its self very fast and I immediately press my break to the floor and my anti-lock breaks kicked in and the car continued skid and accelerate fast and I had put my cars transmission into neutral and the motor continued to rev even after my transmission was in neral. I ended up skidding up a side walk to avoid a serious crash or being killed in a bad crash. I believe it was a defect in the vehicle speed control accelerator pedal.
- Electrical system · Unknown or other
Security light flushed 2 days ago, and when I turned the car engine off the car would not crank or start. Took the battery to be charged, and it still would not crank or start. I spent all night on the internet to find that the pontiac grand am's from 1999 - 2005 can have security passlock issues…
Security light flushed 2 days ago, and when I turned the car engine off the car would not crank or start. Took the battery to be charged, and it still would not crank or start. I spent all night on the internet to find that the pontiac grand am's from 1999 - 2005 can have security passlock issues that cause the car not to crank or start. With the key turned on the lights will come on and the windows will go up and down, but you can't crank the car. I found a procedure that will temporarily bypass the security passlock, which involve following the sequence of turning the key to on position wait 10 - 12 min. Turn car to off (hopefully the security light in display will go off completely) then turn the key to start. That work for me, but the security light display in the dash panel did not go off. I have to hope that I will later be able to crank the car up again. I think this IS ridiculous, and dangerous. You could be somewhere far away from others and stranded. Thus you could be in potential dangerous from the elements or environment or could become a victim of violence if the right person(s) approach you when you are stranded.
- Air bags · Electrical system · Steering
TL* the contact owned a 2004 pontiac grand am. While the contact's daughter was driving and attempting to turn, the power steering failed without warning. The vehicle became difficult to steer and caused the driver to crash into a snowplow. The vehicle was destroyed and towed. A police report was…
TL* the contact owned a 2004 pontiac grand am. While the contact's daughter was driving and attempting to turn, the power steering failed without warning. The vehicle became difficult to steer and caused the driver to crash into a snowplow. The vehicle was destroyed and towed. A police report was filed. The air bags did not deploy and the front end of the vehicle was severely damaged. The driver did not receive any injuries. The manufacturer was not made aware of the failure. The contact received notification of nhtsa campaign number: 14v400000 (electrical system) after the failure occured. The approximate failure mileage was 170,000.
- Service brakes
While driving down the interstate,after a hard rain, I came over a hill and noticed that traffic had stopped due to an accident ahead. I hit the brakes and noticed that my speed was not impeding as normal.i didn't want to collide with the vehicle ahead of me in my lane which was completely stopped…
While driving down the interstate,after a hard rain, I came over a hill and noticed that traffic had stopped due to an accident ahead. I hit the brakes and noticed that my speed was not impeding as normal.i didn't want to collide with the vehicle ahead of me in my lane which was completely stopped about 40 yards ahead,so, I tried to go to the left. I figured that if I didn't stop in that distance I 'd stop in 5 or 10 more feet without colliding with the vehicle ahead. The inside shoulder was not wide enough to safely harbor both front wheels of my car and my left front wheel skidded off the shoulder causing the entire rear end to skid off the interstate while the front axle remained on the shoulder. Luckily the ravine was shallow and I was able to get the entire car off the shoulder into the ravine and was able to drive to the other side of the ravine, which had no incline and get back on the road albeit in the opposite direction. I thought I needed brakes so I had them checked out.i was told that the brakes were in good shape. The rear were nearly brand new and the front had quite a bit of wear. I found out later that the rear brakes were not self adjusting. The emergency brake had to be deployed to adjust the rear pads. This IS clearly a defect in engineering design or construction. This IS my fourth car and I've never had to use the emergency brakes on either vehicle unless I parked on an incline. Since then I noticed the front of the car around the windshield seems to have been repaired because part of the trim was left off. I bought this car from enterprise rentals and should have been told if it had extensive or any body work.
- Electrical system · Structure › Body
Security light stays on in dashboard. at times car does not want to start. Read on line numerous complaint about this issue. however, when I put in my vin number it says no recall. on another site, their IS a recall for 2004 pontiac grand am help!!! I am confused.
- Exterior lighting › Hazard flashing warning lights
TL* the contact owns a 2004 pontiac grand am. While driving various speeds, the hazard lights became inoperable. The failure was persistent. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 167,000.
- Vehicle speed control
TL* the contact owns a 2004 pontiac grand am. The contact stated that while driving approximately 30 mph, the accelerator pedal became stuck causing the vehicle to violently accelerate. The contact indicated that the driver had to depress the brake pedal to stop the vehicle from accelerating. The…
TL* the contact owns a 2004 pontiac grand am. The contact stated that while driving approximately 30 mph, the accelerator pedal became stuck causing the vehicle to violently accelerate. The contact indicated that the driver had to depress the brake pedal to stop the vehicle from accelerating. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 120,000. updated 11/07/16*lj the consumer stated the throttle was sticking and not decelerating/ a local mechanic replaced the throttle/brake assembly. Updated 12/07/16.*jb updated 12/12/16.*jb
- Electrical system
Takata recall. I was at work and I went out to start my car and it would not start. I had it towed to the dealer ship to have it worked on. They told me that I had a short in the wiring harness. I have talked to several people that has has a pontiac grand am and the same thing has happened to them…
Takata recall. I was at work and I went out to start my car and it would not start. I had it towed to the dealer ship to have it worked on. They told me that I had a short in the wiring harness. I have talked to several people that has has a pontiac grand am and the same thing has happened to them and they didn't know what it was. All the symptoms of each car was the same. My car will not start, my temp guage doesn't work, my turn signals doesn't work, my horn doesn't work, at night when my lights are on my cruise control doesn't work, my for lights doesn't work,my security alarm doesn't chirp when u lock it,my rpm fluctuates up and down at idle. All this happened when my wiring harness got a short.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248778Unintended Ignition Key Rotation
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245891Unintended Ignition Key Rotation
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232811This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
Every Pontiac Grand Am model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.