2002 Porsche 911
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Porsche › 911 › 2002
These records cover every 2002 Porsche 911. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
9 complaints
What owners report most
Latest complaints
- Engine
Aluminum coolant tubes which apparently are glued together via the oem factory become old and brittle and blow apart. Coolant IS then pouring out of the engine at a high rate into the city street. In my case, I was sitting at a red traffic light when the coolant pipe burst/separated. in order to…
Aluminum coolant tubes which apparently are glued together via the oem factory become old and brittle and blow apart. Coolant IS then pouring out of the engine at a high rate into the city street. In my case, I was sitting at a red traffic light when the coolant pipe burst/separated. in order to fix/repair the issue, the engine must be removed from the vehicle and the 8 coolant tubes must be welded and/or drilled and pinned to keep the issue from happening again
- Power train
The clutch slave failed on my 911 turbo and had to be replaced with a GT2 slave which removes the hydraulic assist. *tr
- Engine
I noticed steam coming from the engine bay while driving in a residential area. Stopped the car immediately and contacted a tow service. A coolant line came loose due to a failed fitting at the manifold and discharged the entire reservoir, leaving a puddle of coolant underneath the vehicle. *tr
- Engine
There was no incident, but there IS a coolant smell which regularly happens after a long drive. my mechanic told me that this IS because the coolant fittings weep; I've found many forum posts, and was told by my mechanic that the lines bursting and/or spilling IS common in 996 turbos ('01-'05).…
There was no incident, but there IS a coolant smell which regularly happens after a long drive. my mechanic told me that this IS because the coolant fittings weep; I've found many forum posts, and was told by my mechanic that the lines bursting and/or spilling IS common in 996 turbos ('01-'05). he advised me that I should have preventive welds to make sure that the coolant lines do not unseat and spill all of my coolant. I was told that it could happen tomorrow, or could happen 50K miles from now; either way, I would be stranded wherever I was. the work to complete the preventive measure was quoted around $5-6K, but I have not had it completed. *tr
- Engine
I own a 2002 911 carrera turbo, which has a well-know and documented design defect in the engine (GT1 motor). it IS know as the coolant-pipe failure issue. while my car has not yet suffered a failure, there IS a reasonable probability that the coolant pipes may fail during regular use, causing a…
I own a 2002 911 carrera turbo, which has a well-know and documented design defect in the engine (GT1 motor). it IS know as the coolant-pipe failure issue. while my car has not yet suffered a failure, there IS a reasonable probability that the coolant pipes may fail during regular use, causing a substantial likelihood of property damage and personal injury to myself and others utilizing the public right-of-way. it IS a clear safety issue that must be addressed by way of recall and repair. there IS a known solution to the problem. here IS a hyperlink to one of the sources of information for this issue. http://forums.rennlist.com/rennforums/997-gt2-gt3-forum/613440-gt1-coolant-pipe-prevention-fix-on-2011-gt3rs-shark-werks.html the manufacturer should be required by the nhtsa to recall and repair all vehicles with this known defect. the cost of repair and the safety of the general public should not be borne by the individual car owner. also, here's a video showing how the tube comes apart: http://www.youtube.com/watch?v=rh56ckzc-qe. *tr
- Engine · Power train
Intermediate shaft failure. *tr
- Engine
Intermediate shaft bearing failed, causing catastrophic engine failure and loss of all engine oil on the roadway. Luckily, the car was stopped at the time. *tr
- Air bags › Frontal › Sensor/control module
Air bag signal light stayed on. dealer stated air bag was inoperative. The part had been repaired four times, however the problem recurred. *ak
- Engine and engine cooling › Engine
While traveling at 45 mph there was a loud rumbling noise coming from the rear of vehicle, the vehicle started to misfire. the consumer pulled over and noticed that all the oil had leaked out of vehicle. the consumer took the vehicle to the dealer, who stated a bearing had broke and the engine needed to be replaced. please provide any further information.*jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Rapid coolant loss
On April 26, 2013, the Office of Defects Investigation (ODI) opened PE13-009 to investigate 10 complaints alleging incidents of sudden coolant loss while traveling on public roadways in certain model year (MY) 2001 through 2007 Porsche 911 vehicles.The complaints alleged that pipe ends joined by epoxy to certain…
On April 26, 2013, the Office of Defects Investigation (ODI) opened PE13-009 to investigate 10 complaints alleging incidents of sudden coolant loss while traveling on public roadways in certain model year (MY) 2001 through 2007 Porsche 911 vehicles.The complaints alleged that pipe ends joined by epoxy to certain cooling system components may fail suddenly and separate, resulting in large volumes of coolant leakage.The investigation was opened to assess evidence of a design or manufacturing defect in the coolant pipe fittings and any related safety consequences. In response to ODI?s Information Request letter, Porsche identified a manufacturing quality issue with the supplier?s application of adhesive to coolant pipe fittings that resulted in elevated failure rates in approximately 6,800 early production 997 generation vehicles (MY 2007 and early MY 2008).ODI?s analysis of field data showed that the age-adjusted failure rate for these vehicles was approximately six times greater than MY 2001 through 2005 996 generation vehicles and MY 2008 through 2011 997 generation vehicles built after a process improvement for adhesive application was implemented by the supplier.Most of the leak complaints reviewed by ODI did not appear to involve complete separation of the fittings and many were detected when the vehicle was parked.There were no crashes or injuries reported to be related to the alleged defect in any of the subject vehicles.ODI identified two allegations that coolant leakage resulted in loss of control incidents, but neither involved vehicles affected by the assembly process quality issue.A third loss of control allegation involving a vehicle built during the period affected by the supplier process concern is not counted since ODI was unable to contact the owner to confirm the incident.See the full closing resume in the document file for PE13-009 for additional information about the subject cooling system and ODI?s analysis of field data related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
- 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
- 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
- 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
- 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11009877Information on PIWIS tester update 42.950.048
- 11009862Special tools and equipment information for the mobile data signal strength in the workshop
- 11008666Manufacturers certificate with an overview on approved Porsche A40 engine oils. See attached for list of affected vehicles.
- 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
- 11008624Information on PIWIS tester update 42.950.025
- 11008607Technical information for installation of adapter cable for the 997 power window wiring harness in the 996. MY1998-2005
- 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008486Information on PIWIS tester update 42.950.021
- 11008479Parts information for parts withdrawal involving the chain tensioner - 0PB109507D
- 11008476Information on PIWIS tester update 42.950.020
- 11008473Parts information for parts withdrawal involving the seat frame - 992885456CY
- 11008470Information on PIWIS tester update 42.950.015
- 11008454Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, and 99164548000
- 11008449Information on PIWIS tester update 42.950.010 & .011
- 11008441Parts information for parts withdrawal involving the engine oil (00004321093)
- 11008440Information on PIWIS tester update 42.950.000 & .001
- 11007107Parts information for parts withdrawal involving the wire set - 976971227 & 976971227A
- 11007096Information on PIWIS tester update 42.900.030
- 11007041Information on PIWIS tester update 42.900.020
- 11007037Parts information for parts withdrawal involving the ball screw - PAF004835
- 11007036Information on PIWIS tester update 42.900.010
- 11006874Parts information for parts withdrawal involving a number of parts for the flange, fuel pump, and fuel filter
- 11006858Product Knowledge on the chassis/VIN numbering systems
- 11006850Information on PIWIS tester update 42.900.000
- 11005806Parts information for parts withdrawal involving the charger for the high-voltage battery
- 11005805Information on PIWIS tester update 42.800.070 & .072
- 11005798Special tools and equipment information VAS6292 Hunter Aligner License Program Change
- 11005786Parts information for parts withdrawal involving the brake hose 9J1611707F and 9J1611708F
Every Porsche 911 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.