2017 Porsche 911
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Porsche 911. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2017 Porsche 911. Newest first.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2017 911 and Boxster, 2016 Cayman and Panamera vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Risk and remedy
Risk
Deactivated air bags increase the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy
Porsche will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. Interim notices informing owners of the safety risk were mailed September 13, 2019. Owners received a second notice and the recall began February 12, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB4.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 911 Carrera Cabriolet, 911 Carrera 4 Cabriolet, 911 Carrera 4S Cabriolet, 911 Carrera S Cabriolet, 911 Targa S, 911 Targa 4S, 911 Turbo Cabriolet, 718 Boxter and 718 Boxter S vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to…
Risk and remedy
Risk
In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.
Remedy
Porsche will notify owners, and dealers will rebond the windshield, free of charge. The recall began on May 12, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for the recall is AH04.
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2017 718 Boxster, 718 Boxster S, 718 Cayman, 718 Cayman S, 911 Carrera, 911 Carrera S, 911 Carrera S Cabriolet, 911 Carrera 4S, 911 Turbo, 911 Turbo S, 911 Carrera 4S Cabriolet, and 911 Turbo Cabriolet vehicles. The seat mounted side air bag inflator initiator may fail to ignite…
Risk and remedy
Risk
If the air bag inflator initiator fails to ignite, the side air bag will not deploy, increasing the risk of injury in the event of a crash.
Remedy
Porsche will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began April 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG10.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Power train
On the day of delivery of this Porsche Approved Certified Pre-Owned vehicle (purchased May 24, 2022, from Porsche Nashua, Nashua, NH), traction control and all-wheel-drive warnings appeared on the drive home from the dealership. The valve lift solenoid/actuator was replaced under warranty; the…
On the day of delivery of this Porsche Approved Certified Pre-Owned vehicle (purchased May 24, 2022, from Porsche Nashua, Nashua, NH), traction control and all-wheel-drive warnings appeared on the drive home from the dealership. The valve lift solenoid/actuator was replaced under warranty; the vehicle spent 7 days in the shop. Within four months (September 2022), the engine fault light returned and the engine had to be dropped for repair (fuel tank breather pipe replacement and DME reprogramming) — 13 more days in the shop. A certified vehicle should not suffer stability/drivetrain faults on the day of delivery.
- Engine
While driving 40 miles per hour a sudden explosion happened with no warning. Thought it was the engine due to the smoke coming out of rear of the vehicle but realized that engine was still on and steam was coming out. All coolant drained out of vehicle and on road. Vehicle was towed to a Porsche…
While driving 40 miles per hour a sudden explosion happened with no warning. Thought it was the engine due to the smoke coming out of rear of the vehicle but realized that engine was still on and steam was coming out. All coolant drained out of vehicle and on road. Vehicle was towed to a Porsche dealership in Duluth Ga. The coolant tank exploded causing minor body damage and sudden loss of all coolant. The dealer replaced the shattered coolant tank but found no cause as to why the pressure got so high to cause the tank to explode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
The rear window seal is severely breaking apart, severely cracked and others are melting. This may affect condensation inside the vehicle and potentially be a safety hazard. Several reports on this problem can be seen at porsche forums. I believe this is a manufacturing defect and is a potential safety hazard on many porsche vehicles.
- Electrical system
My air conditioner/heater fan does not come on after car has been sitting for a few days in a humid climate. This problem is documented with a temporary fix on the static.nhsta.gov site. https://static.nhtsa.gov/odi/tsbs/2021/MC-10186302-0001.pdf The problem is it happens to me every week or so.…
My air conditioner/heater fan does not come on after car has been sitting for a few days in a humid climate. This problem is documented with a temporary fix on the static.nhsta.gov site. https://static.nhtsa.gov/odi/tsbs/2021/MC-10186302-0001.pdf The problem is it happens to me every week or so. There is no permanent fix. This is a safety issue because without the fan motor the defroster doesn't work and the windows can fog up creating a dangerous situation.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
- 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
- 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
- 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
- 11011201Instructions on advanced technical information for the interior door panel. Warps along the top surface of the 911, Boxster, and Cayman
- 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011184Instructions on advanced technical information for a squeak and or rattle from the dash or instrument cluster area on the Boxsters, Caymans, and 911s.
- 11009877Information on PIWIS tester update 42.950.048
- 11009862Special tools and equipment information for the mobile data signal strength in the workshop
- 11008666Manufacturers certificate with an overview on approved Porsche A40 engine oils. See attached for list of affected vehicles.
- 11008662Manufacturers certificate with an overview on approved Porsche C40 engine oils. See attached for list of affected vehicles.
- 11008661Manufacturers certificate with an overview on approved Porsche C30 engine oils. See attached for list of affected vehicles. All MY04-20
- 11008660Manufacturers certificate with an overview on approved Porsche C20 engine oils. See attached for list of affected vehicles.
- 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
- 11008624Information on PIWIS tester update 42.950.025
- 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008486Information on PIWIS tester update 42.950.021
- 11008479Parts information for parts withdrawal involving the chain tensioner - 0PB109507D
- 11008476Information on PIWIS tester update 42.950.020
- 11008473Parts information for parts withdrawal involving the seat frame - 992885456CY
- 11008470Information on PIWIS tester update 42.950.015
- 11008454Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, and 99164548000
- 11008449Information on PIWIS tester update 42.950.010 & .011
- 11008441Parts information for parts withdrawal involving the engine oil (00004321093)
- 11008440Information on PIWIS tester update 42.950.000 & .001
- 11007107Parts information for parts withdrawal involving the wire set - 976971227 & 976971227A
- 11007096Information on PIWIS tester update 42.900.030
- 11007088Instructions on advanced technical information for various vehicles - engine start inhibited and fault code present
- 11007041Information on PIWIS tester update 42.900.020
- 11007037Parts information for parts withdrawal involving the ball screw - PAF004835
- 11007036Information on PIWIS tester update 42.900.010
- 11006874Parts information for parts withdrawal involving a number of parts for the flange, fuel pump, and fuel filter
- 11006858Product Knowledge on the chassis/VIN numbering systems
Every Porsche 911 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.