2013 RAM 3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2013 RAM 3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
18 recalls name the 2013 RAM 3500. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk and remedy
Risk
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the…
Risk and remedy
Risk
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk and remedy
Risk
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link…
Risk and remedy
Risk
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Remedy
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the…
Risk and remedy
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk and remedy
Risk
The leaking water pump can increase the risk of an engine compartment fire.
Remedy
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Risk and remedy
Risk
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Remedy
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Risk and remedy
Risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk and remedy
Risk
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Remedy
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
Risk and remedy
Risk
If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can…
Risk and remedy
Risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Risk and remedy
Risk
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt…
Risk and remedy
Risk
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk and remedy
Risk
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to…
Risk and remedy
Risk
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108…
Risk and remedy
Risk
Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.
Remedy
Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.
Risk and remedy
Risk
The excessive heat under the engine cover may result in an under hood fire.
Remedy
Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N19.
Owner complaints
115 complaints4 involved a crash7 involved a fire2 injuries1 deaths
What owners report most
Latest complaints
- Power train · Steering
The contact owns a 2013 Ram 3500. The contact stated that the vehicle became uncontrollable and was difficult to maneuver while driving on the road. The vehicle was taken to a local dealer, where the contact was informed that the part was to repair the vehicle was on back order. While driving…
The contact owns a 2013 Ram 3500. The contact stated that the vehicle became uncontrollable and was difficult to maneuver while driving on the road. The vehicle was taken to a local dealer, where the contact was informed that the part was to repair the vehicle was on back order. While driving approximately 45 MPH, the vehicle crashed into a ditch caused by a failure with the drag link. The contact stated that the shift interlock was fractured, causing the gear shifter to detach while the vehicle was driven. The vehicle became stuck in park(P). The vehicle was towed to a mechanic and was repaired with an aftermarket part. The contact stated that the dealer had not repaired the vehicle causing the failure. The customer care department was contacted but was unable to assist with the dealer. The contact was concerned that the aftermarket part might not meet the OE standards. The approximate failure mileage was 155,000.
- Electrical system › Instrument panel › Speedometer/odometer
The contact owns a 2013 Ram 3500. The contact stated that while attempting to sell the vehicle, the contact discovered there was a discrepancy in the mileage. The contact stated that the Carfax mileage was 47,029, and on March 10, 2015, the mileage was recorded at 49,873, and nine days later the mileage was recorded at 47,019.
- Steering · Suspension
The contact owns a 2013 Ram 3500. The contact stated while driving 65-68 MPH over a bumpy road surface, the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated, exited the freeway, and pulled over to the shoulder of the road. The contact was able to…
The contact owns a 2013 Ram 3500. The contact stated while driving 65-68 MPH over a bumpy road surface, the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated, exited the freeway, and pulled over to the shoulder of the road. The contact was able to continue driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle had experienced the death wobble. The dealer diagnosed the vehicle and determined that the upper ball joints and control arms needed to be replaced. The dealer replaced the upper control arms. The vehicle was then taken to an independent mechanic, where the upper ball joints were replaced. The contact stated that the failure recurred several times while driving. The contact stated that the upper and lower ball joints, the control arms, the bushings, and other unknown parts were replaced several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
- Steering · Suspension
I have been having problems with a recall issued by nhtsa. The recall was V06 drag link. When the recall wa preformed, the alignment nuts on the drag link were welded so the couldn't come loose. I've had to have my truck realigned 2 times since the drag link nuts were welded. As of right now the…
I have been having problems with a recall issued by nhtsa. The recall was V06 drag link. When the recall wa preformed, the alignment nuts on the drag link were welded so the couldn't come loose. I've had to have my truck realigned 2 times since the drag link nuts were welded. As of right now the nuts are not welded and the integrity of the drag link IS compromised. I've had it into 3 different independent repair shops and each say that welding the nuts should only be a temporary fix not a permanent fix. Since the welding, I've had steering issues with my truck which IS why I've had it in the reapir shops. I feel that the drag link needs a total replacement and not a bandaid fix. I've contacted fca 2 times and have a case number, #[xxx]. The calls made were on oct. 10 & oct 24. I've also contacted the the RAM dealership in my area where I get service done and have "0" response from them. I would like to know what I can do to get this issue resolved. The welding of a steering component (drag link) IS not a fix. I have had steering issues and death wobble occur since this recall was completed. I've had it in for 2 alignments. I'm worried for the safety of my family not having this issue taken care of. Please advise on my next steps thanks for your attention. recall - V06 nhtsa 19v-021 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6)
- Service brakes
When having to brake hard, the lining of the pressure line from the pump to the hydro booster comes apart and causes the brakes to not work and the power steering to act up. The plastic lining shoots into the booster causing it to fail. They don’t make a replacement line so I was forced to fabricate one. Very expensive fix.
- Steering · Suspension · Vehicle speed control
Truck was repaired June 2019. They welded the jam nut which made it impossible to get an alaignment.Been having a open claim with Chrysler Jeep and Dodge going on 2 years per claim #78469040 Front Suspension Track Bar Frame Bracket ( vehicle recently started to do the death wobble again)
- Latches/locks/linkages
The contact owns a 2013 Ram 3500. The contact stated that the tailgate would fall open unintendedly while driving and the tailgate would fail to close securely after several attempts. The contact stated that the failure occurred several times. The vehicle was taken to the dealer, where the tailgate…
The contact owns a 2013 Ram 3500. The contact stated that the tailgate would fall open unintendedly while driving and the tailgate would fail to close securely after several attempts. The contact stated that the failure occurred several times. The vehicle was taken to the dealer, where the tailgate was replaced under NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages); however, the failure reoccurred while the contact was attempting to drive off the dealer's parking lot. The vehicle remained at the dealer. The contact stated that the following day, the dealer was able to close the tailgate securely; however, the failure persisted while driving. The dealer notified the manufacturer of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 4,000.
- Steering · Suspension · Vehicle speed control
Took truck to Mac Haik here in Houston to perform the recall.The jam nut on drag link was welded,which was not a fix.Went back after being told truck can't be aligned with the drag link being welded.Was told I'd have to pay out of pocket for the weld to be cut,which sense have led to other issues…
Took truck to Mac Haik here in Houston to perform the recall.The jam nut on drag link was welded,which was not a fix.Went back after being told truck can't be aligned with the drag link being welded.Was told I'd have to pay out of pocket for the weld to be cut,which sense have led to other issues with the front suspension. Attached is docs concerning this matter .....I been having a open claim with Dodge Chrysler and Jeep for over 2 years.Is there any remedy for such a problem?
- Steering
The contact owns a 2013 Ram 3500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 15V541000 (Steering); the contact stated that after the repair while driving at an undisclosed speed, the vehicle experienced the death wobble. The contact…
The contact owns a 2013 Ram 3500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 15V541000 (Steering); the contact stated that after the repair while driving at an undisclosed speed, the vehicle experienced the death wobble. The contact stated that the track bar was recently replaced; however, the failure persisted. The contact stated that excessive force was needed to maneuver the vehicle. The contact inspected the vehicle and became aware of holes in the steering bracket. The contact called the dealer and attempted to purchase the brackets however, the contact was unsuccessful in retrieving the repair parts. The vehicle was not diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 149,000.
- Unknown or other
Driving the Ram on the expressway, my son in law went from 70 miles per hour ( 30 lbs of boost) to 45 miles per hour (10 LBS of boost). So thankful it did not cause a rear end accident. Taking it in to the dealership to get fixed they said it was the turbocharger actuator then gave me the…
Driving the Ram on the expressway, my son in law went from 70 miles per hour ( 30 lbs of boost) to 45 miles per hour (10 LBS of boost). So thankful it did not cause a rear end accident. Taking it in to the dealership to get fixed they said it was the turbocharger actuator then gave me the price.$11,314.32. I have a trucking company so I bought the part for $1409.71 and my diesel mechanic did the repairs for a fraction of the cost. Then I get a letter in the mail from FCA US LLC Customer Center Reimbursement, for this same problem BUT on my 2015 Ram 3C63R3EL4FG523122. My issue is this it's the same part, for the 2013 and 2015 Ram Pickup truck 3500. It should have been a recall not an extended warranty for all the vehicle years that this part is in their trucks . Someone is going to get hurt. The Customer Center declined the reimbursement and to even discuss the situation they hung up on me for the representative told me I was wasting his time and he had other calls to take.
- Power train › Automatic transmission
The contact owns a 2013 Ram 3500. The contact received notification of NHTSA Campaign Number: 17V821000 (Power Train). The contact took the vehicle to the dealer and was informed that the vehicle was inspected and repaired. Years later, the contact stated that upon shifting the gear lever to DRIVE…
The contact owns a 2013 Ram 3500. The contact received notification of NHTSA Campaign Number: 17V821000 (Power Train). The contact took the vehicle to the dealer and was informed that the vehicle was inspected and repaired. Years later, the contact stated that upon shifting the gear lever to DRIVE, the shifter moved to LOW and remained stuck in the LOW gear. After multiple attempts, the contact was able to shift the vehicle into PARK; however, the transmission remained in NEUTRAL. The contact was forced to keep his foot on the brake pedal to prevent the vehicle from moving forward. The contact was eventually able to correct the failure; however, no warning lights were illuminated on the instrument panel. The manufacturer was notified of the failure and informed him that the vehicle was no longer under the recall. The vehicle had was not repaired. The failure mileage was approximately 50,000.
- Wheels · Wheels › Hub · Wheels › Lugs/nuts/bolts/studs
Vehicle Left rear wheel detached on Interstate 94 in Washtenaw County, Michigan. Resulted in death of another motorist. Michael James Brooks was operating the Black Dodge 4 Door, 2013 vehicle, traveling westbound on I-94. The vehicle tire detached and traveled into a vehicle operated by Janice Southall. The incident resulted in a rollover collision and death of Janice Southall.
- Engine
The vehicle was provided to the dealer. On day three the dealer informed vehicle owner that the defective water pump, under nhtsa recall number17v-562 IS not repairable as fca does not have the replacement part available, dealer states that fca has 160 new water pumps on hand and all of them are defective. this safety recall remains open.
- Steering
The tie rod end, which was previously recalled, broken in to two piece at the adjustment sleeve while driving.
- Electrical system
Battery drain. Bought several batteries over the past 4 years and each battery will last 2 months after that I would have to start the truck up every other day, so the battery wouldn' t go dead. .
- Steering
TL* the contact owns a 2013 RAM 3500. The contact received notification of nhtsa campaign number: 9v021000 (steering) and nhtsa campaign number: 15v541000 (steering) completed at local dealer star dodge chrysler jeep RAM located at 5101 s 1ST st, abilene, tx 79605, (325) 698-2222. The contact…
TL* the contact owns a 2013 RAM 3500. The contact received notification of nhtsa campaign number: 9v021000 (steering) and nhtsa campaign number: 15v541000 (steering) completed at local dealer star dodge chrysler jeep RAM located at 5101 s 1ST st, abilene, tx 79605, (325) 698-2222. The contact stated after the repairs were completed while his wife was driving she experienced the death wobble and skimmed the cement wall of a bridge. The contact stated no warning light was illuminated. The contact stated no one was injured or seeked any medical attention. No air bags deployed. The contact stated he had also experienced the failure while driving. The vehicle was taken back to the same dealer and were made aware of the failure. The contact stated he had all 4 tires changed but continued to experience the failure. The manufacturer was contacted but was unable to speak to anyone. The failure mileage was 119,175.
- Engine
While driving on a city street at approximately 35 mph, an engine spring valve broke, causing catastrophic engine damage. The engine IS a total loss and must be replaced. We are hoping there are others out there who have experienced that same failure so that a recall can be issued. We are currently stuck with the $15K bill.
- Tires
Driving down the highway, a 3 year old michelin defender ltx drivers side rear tire separated and then exploded. body damage was $9,000 plus the cost of replacing all the tires. michelin after 7 weeks responded says IS was a classic trauma to the tire from a pothole or rock sometime during its…
Driving down the highway, a 3 year old michelin defender ltx drivers side rear tire separated and then exploded. body damage was $9,000 plus the cost of replacing all the tires. michelin after 7 weeks responded says IS was a classic trauma to the tire from a pothole or rock sometime during its life. in the 3 years I have driven on these tire there was never any trauma. The same day I was at the tire shop, 3 other vehicles were there for the same issue. An independent tire shop and the body shop that handled the repairs confirms michelin tires do not hold up to arizona's heat. they see more blowouts and separations than with other tires. has the nhtsb looked into michelin truck tires to see if they are covering something up with their light truck tires? it seems if a tire cannot hold together after 30,000 miles they need to be taken off the road.
- Suspension
My vehicle experiences a phenomenon commonly known as 'death wobble'. (Google '2013 dodge RAM 3500 death wobble' to view videos of this issue). when driving at highway speed and encountering a certain curve radius combined with a bump or defect in the roadway surface, the front suspension…
My vehicle experiences a phenomenon commonly known as 'death wobble'. (Google '2013 dodge RAM 3500 death wobble' to view videos of this issue). when driving at highway speed and encountering a certain curve radius combined with a bump or defect in the roadway surface, the front suspension begins violently vibrating. The steering wheel shakes violently and this vibration cannot be stopped by holding the wheel. Applying the brakes transmits the vibration to the brake pedal. The only remedy IS to allow the vehicle to slow down by removing any input to the accelerator pedal. When the vehicle speed drops to below approximately 30 mph, the vibration ceases. this has happened to me numerous times and makes me feel as if I could lose control of the vehicle. If this were to occur on a wet or snow covered roadway, I think that the vehicle would most likely spin out of control. I have brought my vehicle in to two different dodge dealers to complain about this issue. They said that they were 'unable to duplicate the issue'. This IS not surprising since it requires a very specific combination of vehicle speed, steering angle, and bump or other input to the suspension system. my vehicle was under warranty coverage when I complained of this issue to the dealers. My vehicle IS no longer under warranty coverage but the vehicle still has this issue. The dealers tell me I have to take it up with dodge to try and get them to cover this. Not surprisingly, dodge tells me I have to take it up with the dealers.
- Suspension
TL* the contact owns a 2013 RAM 3500. The contact stated that while driving at 65 mph, without warning a violent shaking occurred within the steering wheel. The contact managed to regain control of the steering wheel, veered to the shoulder of the road, turned the vehicle off and back on which then…
TL* the contact owns a 2013 RAM 3500. The contact stated that while driving at 65 mph, without warning a violent shaking occurred within the steering wheel. The contact managed to regain control of the steering wheel, veered to the shoulder of the road, turned the vehicle off and back on which then resumed back to normal. The vehicle was taken to an independent mechanic where the front end was inspected and determined that the front lower control arms needed to be replaced. The vehicle was repaired. The dealer, planet ford-dodge located at 19000 eastex fwy, humble, tx 77338 was contacted and informed the contact that no warranty was available on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000.
- Fuel/propulsion system
The def gauge does not show the correct amount of def fluid that IS actually in the tank, it IS always showing full.
- Steering
TL* the contact owns a 2013 RAM 3500. The contact stated that the vehicle was repaired under nhtsa campaign number: 18e096000 (steering) at the haddad dodge RAM located at (3000 harris rd, bakersfield, ca 93313). The contact stated that the technician performed an interim repair. The contact stated…
TL* the contact owns a 2013 RAM 3500. The contact stated that the vehicle was repaired under nhtsa campaign number: 18e096000 (steering) at the haddad dodge RAM located at (3000 harris rd, bakersfield, ca 93313). The contact stated that the technician performed an interim repair. The contact stated that the vehicle also required an alignment however, dealers declined to perform the alignment until the remedy was finalized. The vehicle was not repaired. The manufacturer was made aware of the issue but offered no assistance. The approximate failure mileage was 37,203.
- Steering
The vehicle was taken in for a front end alignment. when the technician loosened the tube retaining clamp to adjust the outer tie rod, one side of the threaded portion of the adjuster tube, socket, tie rod end (68369910ac) fell on the ground. The metal wall sheared at the start of the adjustment…
The vehicle was taken in for a front end alignment. when the technician loosened the tube retaining clamp to adjust the outer tie rod, one side of the threaded portion of the adjuster tube, socket, tie rod end (68369910ac) fell on the ground. The metal wall sheared at the start of the adjustment threads and showed signs of metal fatigue. The opposite side was fully cracked in the same location but had not sheared off the adjuster tube, socket, tie rod end yet. It took very little effort to break the piece off by hand. Failure would have been imminent if left untouched. Failure while the vehicle was in operation would have resulted in loss of control of the vehicle. the vehicle was stationary at an alignment shop. the adjuster tube, socket, tie rod end IS identified as part (1) in the attached drawing. failure point IS at the end where adjuster tube (2) IS threaded in and tube retaining clamps (15) and (16). pictures of the failed component are attached.
- Electrical system · Steering
Steering cupling under dash has slack making steering loose and alternator problems truck only has 113609 miles chrysler corp says it's not a problem and more recalls are showing on it driving on open road constantly working steering wheel to keep in straight line on the road city driving IS as bad sitting still it has about half inch or more loose play in steering
- Suspension
TL* the contact owns a 2013 RAM 3500. While driving 74 mph, the vehicle drove over a bump in the road and the front end vibrated violently. When the vehicle was stopped, the failure also stopped. The vehicle was taken to an independent mechanic, but no failure was found. The vehicle was not…
TL* the contact owns a 2013 RAM 3500. While driving 74 mph, the vehicle drove over a bump in the road and the front end vibrated violently. When the vehicle was stopped, the failure also stopped. The vehicle was taken to an independent mechanic, but no failure was found. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 104,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models…
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Steering loss due to linkage separation
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that…
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recall
- Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24…
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 11002737Emission Recall 67A D Truck Engine Calibration
- 11002526EMISSION RECALL 67A D Truck Engine Calibration
- 11001134"6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension"
- 11001125"6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension"
- 11001049Warranty Bulletin D-24-10 (XQ1) Emission Control System Components Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2)
- 11001020On Board Diagnosis (OBD) Monitor Readiness Information
- 10251812Emission Recall 67A D Truck Engine Calibration
- 10248914Emission Recall 67A - D Truck Engine Calibration
- 10248846Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library: 02 - Front Suspension / Wheel Alignment / Standard Procedure / TOE SETTING PROCEDURE FOR TRUCKS WITH DRAG LINK RECALL WELD ~
- 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 102427956.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 102319996.7L Diagnostic and System Improvements
- 102319936.7L Diagnostic and System Improvements
- 10231991Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination
- 10231989Powertrain Diagnostic And System Enhancements
- 10231979Mirror Tilt In Reverse Feature Is Not Functioning Correctly
- 10231735Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 10231712Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10229993NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
- 10229988NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
- 10229985reprogramming the Powertrain Control Module (PCM) with new software.
- 10229928RG3 RG4 RJ3 RJ4 Radio Enhancements
- 10229927Diesel Message Display In the Cluster May Have Overlapping Text
- 10229897Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20F or -7C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been set.frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM).
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229854Diagnostic and System Improvements
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229454Cooler - egr
- 102293416.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
- 10229292Click Or Pop From Drag Link
Every RAM 3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.