2014 RAM Promaster
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › RAM › Promaster › 2014
These records cover every 2014 RAM Promaster. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
13 recalls name the 2014 RAM Promaster. Newest first.
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk and remedy
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk and remedy
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a…
Risk and remedy
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the…
Risk and remedy
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during…
Risk and remedy
Risk
Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy
Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the…
Risk and remedy
Risk
Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will…
Risk and remedy
Risk
If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.
Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety…
Risk and remedy
Risk
If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Risk and remedy
Risk
This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Remedy
Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
Risk and remedy
Risk
A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
Remedy
Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.
Risk and remedy
Risk
Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.
Owner complaints
71 complaints4 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Power train
My car will not reverse when put into reverse. No symptoms prior or any warning signs. Car will roll backwards as if in neutral and the engine will rev to high rpm. Engine codes P0792 and P0736 are present after issue arised. I have found another safety recall that describes my issue exactly with…
My car will not reverse when put into reverse. No symptoms prior or any warning signs. Car will roll backwards as if in neutral and the engine will rev to high rpm. Engine codes P0792 and P0736 are present after issue arised. I have found another safety recall that describes my issue exactly with regards to 2019-2021 Ram Promasters. My car 2014 Ram Promaster has the same power train as what is listed in the safety recall [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train
2014 ram ProMaster traveling at approximately 10 miles an hour customer states felt like it ran over Boulder vehicle then was towed to shop upon inspection. I found a transmission mount on the driver side completely disconnected. All bolts removed must have vibrate out huge safety issue caused damage to heater hoses CV axles transmission, oil pan and shifter cable along with ground strap.
- Engine · Unknown or other
I was mailed a recall notice from the manufacture a while back and was going to need to get the work completed in order to renew my CA registration. A smog cert was also needed for the renewal. I took my vehicle to McPeeks Dodge/Ram for the recall on 10/24/24. On 11/21/24 I went to get my vehicle…
I was mailed a recall notice from the manufacture a while back and was going to need to get the work completed in order to renew my CA registration. A smog cert was also needed for the renewal. I took my vehicle to McPeeks Dodge/Ram for the recall on 10/24/24. On 11/21/24 I went to get my vehicle smog checked. The smog station said that I had passed the emissions portion, but some of the monitors were still in the "not ready" state, and he could not pass the vehicle until all monitors were ready. He said that it was likely related to the recall work that was done at the dealership. I then contacted the dealership's service dept and they said that the vehicle needed to be driven a certain amount and a certain way, and for approximately $700.00 they could have one of their technicians drive it, to get it out of its current state, but they could not guarantee that it would get fixed, so I declined their offer. They explained that it needed to be driven a certain way and that it was "pretty easy", so I drove it exactly how they explained it, several times and it is still in its "not ready" state. Frustrated, since the dealership never explained this to me before the recall work was done, I reached out to Ram, but they would never return my call. After about 3 weeks of almost daily calls, I spoke to a person (who would not reveal their name of position with the company) and they said that because of the year of the vehicle and because I did not want the dealership to "attempt" to fix it, that they couldn't help me with this. Sorry, but I refuse to give my money to fix a manufacture's recall issue. This is my work vehicle that allows me to provide for my family. Please assist me in resolving this issue or please refer me to somebody that can. Thank You.
- Electrical system · Engine · Power train
The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent…
The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent mechanic who diagnosed that the oil pressure sensor, transmission sensor, torque converter pressure sensor, and hydraulic pressure sensors were faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 61,600.
- Unknown or other
The compounder drum in the transmission exploded on me, while driving, nearly causing me to wreck. The 62TE transmission used in many vehicles, but specifically the ram pro master master 2014 to 2021. there is a recall for the compounded drum that I am aware of at least in the 2019, but for some reason my van the 2014 with the same exact transmission does not fall under that recall.
- Tires
The contact owns a 2014 Ram Promaster equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 225/75/R16, DOT Number: (N/A). The contact received notification of NHTSA Campaign Number: 23T002000 (Tires) however, the part to do the recall repair was not yet available. The…
The contact owns a 2014 Ram Promaster equipped with Michelin Tires, Tire Line: Agilis CrossClimate C-Metric, Tire Size: 225/75/R16, DOT Number: (N/A). The contact received notification of NHTSA Campaign Number: 23T002000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened; however, no further assistance was provided. The tires were replacement tires purchased at Walmart. The contact had not experienced a failure.
- Engine
My 2014 Ram Promaster 2500 experienced a cooling fan seizure overheat that almost resulted in a fire similar to recall VB2 / NHTSA 19V-818 which ONLY applies effects to 2015-2018 models. But clearly this same issue happened to me as the plastic shroud smoked and melted and would've started a fire…
My 2014 Ram Promaster 2500 experienced a cooling fan seizure overheat that almost resulted in a fire similar to recall VB2 / NHTSA 19V-818 which ONLY applies effects to 2015-2018 models. But clearly this same issue happened to me as the plastic shroud smoked and melted and would've started a fire if I hadn't noticed it starting up in the driveway. Please investigate further and I hope this report saves 2014 owners from significant damage like mine had occur.
- Power train
The contact owns a 2014 Ram Promaster 1500. The contact stated that while depressing the brake pedal, the vehicle would independently shift into neutral(N) without warning. The vehicle would resume normal operation upon restart. The dealer was notified about the failure, and he was informed that…
The contact owns a 2014 Ram Promaster 1500. The contact stated that while depressing the brake pedal, the vehicle would independently shift into neutral(N) without warning. The vehicle would resume normal operation upon restart. The dealer was notified about the failure, and he was informed that the vehicle was not under recall. The dealer offered further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Electrical system · Fuel/propulsion system
Stalls when braking and when backing. Fuel pump continues to run with engine off.
- Engine · Power train
The contact owns a 2014 Ram Promaster 3500. The contact stated while driving at slow speeds, the front-end locked up. The contact noticed that the gear shifter was in reverse. The engine was in the undercarriage. The vehicle was towed to the contact's residence. The local dealer was not contacted.…
The contact owns a 2014 Ram Promaster 3500. The contact stated while driving at slow speeds, the front-end locked up. The contact noticed that the gear shifter was in reverse. The engine was in the undercarriage. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified, and an engineer inspected the vehicle however, declined to provide a service report. The approximate failure mileage was 125,000.
- Engine and engine cooling
The contact owns a 2014 Ram 1500 Promaster. The contact stated that the oil cooler filter failed and caused coolant to mix with the engine oil. The vehicle was taken to an unknown dealer but was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 118,000.
- Power train
Was driving down a neighborhood street and stopped to back into a driveway when I put the vehicle in reverse the transmission housing bracket that has four bolts holding the engine and transmission broke off. Leaving my transmission just inches from the ground. This IS not supposed to happen. There…
Was driving down a neighborhood street and stopped to back into a driveway when I put the vehicle in reverse the transmission housing bracket that has four bolts holding the engine and transmission broke off. Leaving my transmission just inches from the ground. This IS not supposed to happen. There IS no design to catch or hold the transmission in its place. I am very blessed that this happened in the neighborhood and not on the highway, there could've been quite a bit of damage to my vehicle and possibly others.
- Electrical system
My passenger side mirror IS being folded in by the wind at 60 miles per hour. this IS extremely dangerous as this IS a cargo van and there are no windows to see if anyone IS beside me. I cannot change lanes safely without that mirror working properly. I believe the issue IS with the motor that…
My passenger side mirror IS being folded in by the wind at 60 miles per hour. this IS extremely dangerous as this IS a cargo van and there are no windows to see if anyone IS beside me. I cannot change lanes safely without that mirror working properly. I believe the issue IS with the motor that folds the window in malfunctioning. I have owned three separate RAM promasters and this IS the third vehicle this has happened. this IS extremely unsafe and should be recalled asap.
- Power train
On january 23, 2020 RAM issued a recall for a faulty transmission shifter cable for the promaster. as of today, nearly 6 months later, the parts are still not available to fix the issue. repeated calls to the dealership has indicated this IS a nationwide problem and they said it would likely be…
On january 23, 2020 RAM issued a recall for a faulty transmission shifter cable for the promaster. as of today, nearly 6 months later, the parts are still not available to fix the issue. repeated calls to the dealership has indicated this IS a nationwide problem and they said it would likely be several more months at the earliest before they have the parts in stock. the mopar recall website indicates parts are available but this IS clearly not true. What IS the point of having a safety recall if it's not possible to fix it? *tr
- Exterior lighting
Head lamps bulbs continously suddenly burn out. Safety issue, as driving during dark hours, and suddenly have no head lights. Have replaced them 6 times in 4 months. another owner of same vehicle approached us and ask if we had problems with head lights. He replied he has replaced his eighteen times already.
- Steering
My 2014 RAM promaster travato with 38923 miles was leaking power steering fluid from 2 hoses that go from power steering unit to an oil cooler in front of the radiator. this seemed like an unusually short period of time/miles to experience this sort of failure and possibly a dangerous situation…
My 2014 RAM promaster travato with 38923 miles was leaking power steering fluid from 2 hoses that go from power steering unit to an oil cooler in front of the radiator. this seemed like an unusually short period of time/miles to experience this sort of failure and possibly a dangerous situation, involving of a loss of power steering, situation. This was caught by seeing power steering fluid on pavement when backing vehicle. repair cost was $854.39 on 12/12/2019.
- Power train
TL* the contact owns a 2014 RAM promaster. While driving various speeds, the vehicle shifted into neutral independently. The contact stated that the "shift to neutral and back to drive" warning message illuminated. The contact also stated that the check engine and transmission warning indicators…
TL* the contact owns a 2014 RAM promaster. While driving various speeds, the vehicle shifted into neutral independently. The contact stated that the "shift to neutral and back to drive" warning message illuminated. The contact also stated that the check engine and transmission warning indicators illuminated. The contact was able to coast off the roadway. On some occasions, shifting the vehicle into neutral and back into drive failed to remedy the failure. The vehicle was taken to robert loehr chrysler dodge jeep RAM SRT and fiat (567 e main st, cartersville, ga 30121, (770) 382-5885) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was contacted and provided case number: 68044969. The approximate failure mileage was 99,999.
- Electrical system · Service brakes
TL* the contact owns a 2014 RAM promaster. While driving at an unknown speed, the brake pedal was depressed, but failed to stop the vehicle. The contact mentioned that all the warning indicators illuminated on the instrument panel. The vehicle crashed into the rear of another vehicle. The air bags…
TL* the contact owns a 2014 RAM promaster. While driving at an unknown speed, the brake pedal was depressed, but failed to stop the vehicle. The contact mentioned that all the warning indicators illuminated on the instrument panel. The vehicle crashed into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact was unaware of any injuries sustained. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle was having electrical failures. The vehicle was not repaired. The vehicle was taken to greenway dodge chrysler jeep RAM (9051 e colonial dr, orlando, fl 32817, (407) 347-4929) where the contact was informed that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.
- Air bags · Service brakes
Mr. [Xxx] (driver) was driving a dodge pro van downhill, and pressed on the brake pedal. the pedal snapped off. mr. [Xxx] impacted the vehicle in front of him, and hit the steering wheel with his face, the airbag deploying shortly afterwards, pushing his face backwards. he received facial…
Mr. [Xxx] (driver) was driving a dodge pro van downhill, and pressed on the brake pedal. the pedal snapped off. mr. [Xxx] impacted the vehicle in front of him, and hit the steering wheel with his face, the airbag deploying shortly afterwards, pushing his face backwards. he received facial reconstructive surgery and IS treating for closed head injury and possible tbi. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Dt *dt *tr
- Electrical system
Issues with our 2014 promaster started in 2016. Inserted key to start it and it wouldn't start. Key was locked in ignition. Towed to dodge service center and they had it 3WKS. They replaced many parts including pcm board, shifter assembly, and many others. The same issue happened in 2017 and twice…
Issues with our 2014 promaster started in 2016. Inserted key to start it and it wouldn't start. Key was locked in ignition. Towed to dodge service center and they had it 3WKS. They replaced many parts including pcm board, shifter assembly, and many others. The same issue happened in 2017 and twice in 2018. Different service measures were taken. Today I was getting gas at speedway, jumped back into vehicle and the entire electrical system was dead! Had to have it towed. Since the dodge dealership couldn't fix it the other 4 times, I had it towed to an independent. I'm hoping they can resolve this serious issue. We're a non-profit and can ill-afford to run out and get another truck. I see many, many complaints concerning 2014 electrical issues. Why hasn't this vehicle been recalled? By the way, we have less than 5,000 miles on this truck since it's used sparingly.
- Steering
Vehicle was brought to dealership for a minor power steering fluid leak, dealer claimed defective hose connector and replaced. dealer neglected to install v reservoir cap back on to the vehicle , over short period of time water runoff from the rain entered the reservoir and contaminated and the…
Vehicle was brought to dealership for a minor power steering fluid leak, dealer claimed defective hose connector and replaced. dealer neglected to install v reservoir cap back on to the vehicle , over short period of time water runoff from the rain entered the reservoir and contaminated and the power steering system failed vehicle was brought back into the dealership, dealership claimed to have corrected the problem with a system flush and fill less than 1000 miles after that repair power steering failed again with the complete failure of turning left on able to turn left at all I was on a job about 3 miles from the house when I got into the truck to go home I was able to turn right without the power steering hut unable to turn left. Steering only would turn left about a quarter turn ,!fortunately these were back roads and I was able to take three attempts to complete each left turn vehicle brought back to dealer for what I hoped was a warranty repair the power steering pump IS leaking they quoted to replace the power steering pump however I don't trust them because they've already had two chances to repair it and have not I brought it to a third-party for repair and it has been determined the vehicle needs a power steering pump and a rack ( rack has internal damage )and pinion for a cost of $3500 I believe the damage was caused by the dealership by reinstalling the filler cap and allowing water into the steering system. The service manager at the dealer told me water damage the components in that fashion and I asked him why don't we just use water then instead of power steering fluid vehicle only has 72,000 miles on it , even know all this has occurred in less than 1000 miles it's been an ongoing problem since august 2018 until today may 2019 I quit driving the truck because I have trust issues with the steering
- Service brakes · Suspension
I have a ecodiesel promaster wich doesn't have a parking on the transmission and have to use hand brake every time I park wich gets stuck in winter time and makes the rotors and pads on rear to get worn out really quickly wich costs a lot to replace since they're not covered by warranty bad design of transmission without parking option costs user lots of money
- Suspension
Rear suspension started making a squeaking noise around 30,000 miles. Unfortunately my warranty was up and the dealer wanted to charge me. I told them I have been researching this problem on the internet and there have beed many complaints, not just with the 1500 but also the 2500. The suspension…
Rear suspension started making a squeaking noise around 30,000 miles. Unfortunately my warranty was up and the dealer wanted to charge me. I told them I have been researching this problem on the internet and there have beed many complaints, not just with the 1500 but also the 2500. The suspension noise IS so bad when I am on bluetooth phone the person I am talking with can also hear this. This needs to be recalled for safety reasons as well. It keeps getting worse. It sounds like the rear end IS going to fall apart. By the way it doesn't matter the speed you are driving.
- Power train
Transmission pump failure at 78K miles. The transmission IS a total loss . I was told fca has a 2K "core charge" for the transmission, they know something IS wrong
- Service brakes
The diesel version of this vehicle has no park gear. Your only option when parking the vehicle IS to use the emergency break and leave in neutral. If left in d gear the vehicle will not stay stationary. You must use emergency brake. I've owned this van for 3 years and the parking brake cable…
The diesel version of this vehicle has no park gear. Your only option when parking the vehicle IS to use the emergency break and leave in neutral. If left in d gear the vehicle will not stay stationary. You must use emergency brake. I've owned this van for 3 years and the parking brake cable freezes when temps are low. It's happened on 3 separate occasions. The first at 50,000miles next at 205,000 and then today at 220,000 miles. When this happens the entire rear brake system including wheel bearing and sensors gets shredded. Each time this has happened it's costs $1500 to fix, its extremely dangerous because every time it locks up we are on the road and the entire system locks up. It starts with a squeal and eventually the wheel locks completely. It's a horrible design flaw and it's going to get someone hurt in more then just their wallet.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011762TRANSMISSION KIT With Torque Converter 62TE Transmission Mounting Kit, for replacing the existing transmission assembly for Part numbers R8210327A$, the mounting kit must be used and bolts and bracket must be replaced. The mounting kit is to be included within the reman transmission kit package P/Ns R8210327A$. Mounting kit p/n to be used : P/N 68501446AA
- 11008146Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) U37B8-No Description Available, And P20EE-SCR NOx Catalyst Efficiency Below Threshold, Set.
- 11001760Pad kit - front disc brake
- 11001592Low Pressure Power Steering Line Servicing For Leak Concerns.
- 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10248893Updated Diagnostic Trouble Code (DTC) P2BA9 ? Insufficient Reductant Quality, ?Service Diesel Exhaust Fluid (DEF) System? Message Reset Procedure.
- 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10247906ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10247905ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 102432593.0L Diesel Emissions Warranty Extension XB0 Possible Malfunction Indicator Lamp (MIL) illumination after installation of updated engine calibrations.
- 10243214Emissions Recall ZC0 - 3.0L Diesel Emissions
- 10243213Emissions Recall V97 - 3.0L Diesel Emissions
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 10243205FCA Caribbean Warranty Bulletin ID-23-19, (XB0) Emission Control System Components - Select 2014-2016 RAM Promaster (VF)
- 10243204Warranty Bulletin D-23-16, (XB0) Emission Control System Components - Select 2014-2016 RAM Promaster (VF)
- 10243099FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10239957Water Quality When Mixed With Engine Coolant
- 10239942Check Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door. This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234420Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10234379ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10234378ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- 10231681D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 10230068Wind Or Whistle Noise From Windshield
- 10230053Outside Power Folding Mirror Shakes Vibrates Or Is Loose
- 10230029Customer Complaint May Include Engine Oil Leak Or Consumption
- 10229952Intermittent Extended Crank, Long Crank Time.
- 10229872Radio If this radio is installed in a vehicle equipped with the Radio Prep Package (sales code RA9), the vehicle harness connector will require relocation of the of A4, F20(BL/LG) and A7, A933 (RD/YL) circuits for radio operation. These two terminals must be swapped in the the connector. Failure to do so will result in the radio prompting the user to enter the security code every time the key is cycled.
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229850Powertrain System Improvements/Enhancements
- 10229827Fuse Puller
- 10229806Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination with one or more of the following Diagnostic Trouble Codes (DTCs) or the symptom/conditions listed below: ? U1710-86 - Implausible Data Received From HVAC. ? U1710-87 - ACM (Automatic Climate Module) On B CAN - Missing Message. ? The HVAC control for the air conditioning/heating outlet control, fan speed or other controls maybe inoperative after a Body Control Module (BCM) had been replaced. ? The rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed (2014 MY only).
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229192Squeak Noise From Spare Tire Winch This bulletin involves inspecting the tire winch for proper operation and applying lube. The customer may experience one or both of the following conditions: ? Squeak noise in the rear of the vehicle. ? Unable to lower or raise the spare tire.
Every RAM Promaster model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.