2009 Saab 9-7X
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 Saab 9-7X. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
17 complaints1 involved a fire
What owners report most
Latest complaints
- Electrical system
TL* the contact owns a 2009 saab 9-7X. The contact stated that the controls on the driver's side door panel did not work, including the door lock and seat heater. There was no warning indicator illuminated. The contact called cappalino buick GMC at 716-650-4471 (located at 5411 transit rd…
TL* the contact owns a 2009 saab 9-7X. The contact stated that the controls on the driver's side door panel did not work, including the door lock and seat heater. There was no warning indicator illuminated. The contact called cappalino buick GMC at 716-650-4471 (located at 5411 transit rd, williamsville, ny 14221) and scheduled an appointment. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
- Exterior lighting
My headlamps are not working, my fog lights and side markers work, but not he headlamps.
- Exterior lighting
TL* the contact owns a 2009 saab 9-7X. The contact stated that the headlights failed to operate. The vehicle was taken to an independent mechanic and the headlamps were replaced; however, the failure recurred. The dealer and manufacturer were not contacted. The failure mileage was approximately 62,000.
- Exterior lighting
TL* the contact owns a 2009 saab 9-7X. The contact stated that while driving at an unknown speed, the low and high beam head lamps failed to illuminate. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100.
- Exterior lighting
TL* the contact owns a 2009 saab 9-7X. Without warning, the low beam headlamps randomly failed. The contact had to apply the high beams each time the failure occurred. The vehicle was inspected by a mechanic who mentioned that the contact needed to check with the manufacturer concerning nhtsa…
TL* the contact owns a 2009 saab 9-7X. Without warning, the low beam headlamps randomly failed. The contact had to apply the high beams each time the failure occurred. The vehicle was inspected by a mechanic who mentioned that the contact needed to check with the manufacturer concerning nhtsa campaign number: 02v322000 (exterior lighting). The manufacturer stated that the vehicle was not included in the recall and would need to be diagnosed. The failure mileage was not available.
- Exterior lighting
Low beam headlights stopped working while vehicle was traveling 70 mph on a highway. started working again after switching to high beam and then back to low beam
- Electrical system
Driver side window at first IS slow to go down and even more slowly to go up. But now the driver side power window switches to function intermittently or become inoperative. Currently I don't even use the power window because I'm worried that it may not even close or work at all. I found a recall…
Driver side window at first IS slow to go down and even more slowly to go up. But now the driver side power window switches to function intermittently or become inoperative. Currently I don't even use the power window because I'm worried that it may not even close or work at all. I found a recall but saab customer service say it's only for 05-08 saab 9-7. I believe base on the reports that I'm having the same issue as recall number: 14v404000.
- Exterior lighting
My low beam head light on my saab 9-7X turns off when driving 30min. The issue IS intermittent sometimes I would drive it for 1HR or longer then it turns off. but lately headlamps that do not illuminate after 30 min of driving. I've replaced the low beam head light and issue still exist. I have an identical issue but called saab customer service but recall 14v755000 IS only for 05-08.
- Exterior lighting
At first my head lights were cutting off at various times for various amounts of time, this happened for more than a year and I would have to turn on my bright lights while driving at night, wait for the head light to kick back in and turn off the bright lights. For the last 5 months I have had no…
At first my head lights were cutting off at various times for various amounts of time, this happened for more than a year and I would have to turn on my bright lights while driving at night, wait for the head light to kick back in and turn off the bright lights. For the last 5 months I have had no head lights at all. I have bright lights, the orange running lights, indicator lights and fog lights. I have replaced the head light bulbs and they worked for 2 minutes and stopped working again.
- Exterior lighting
TL* the contact owns a 2009 saab 9-7X. While driving at various speeds, the low beam head lamps failed to illuminate. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.
- Electrical system
My wife and I were on the drive thru line at wendys, it was raining out and I cracked the front passenger window for a litle air. A minute later we smelled something burning we werent sure where the smell was coming from until my passenger side window/lock/and heated seat switch started to emit…
My wife and I were on the drive thru line at wendys, it was raining out and I cracked the front passenger window for a litle air. A minute later we smelled something burning we werent sure where the smell was coming from until my passenger side window/lock/and heated seat switch started to emit smoke. Of course we were in a state of panic, we quickly exited the line and pulled over I didnt know what to do other than pull up the switch housing from the door panel. After doing so the smoke was evident and the wires and actual plastic housing caught fire. I was able to put the fire out. After inspecting the entire switch housing it was clear that the wires overheated and short circuited I would imagine due to the little bit of rain water that leaked into it. The manager of the wendys came out to check on us as he saw and heard our panic. I called gm/saab this morning and the rep made me out to be a liar, she couldnt believe that a fire actually occured. I told her I have the switch housing and it IS clear as day that the plastic didnt melt and the acual metal tip of the wire melt due to smoke or just a heat. I see that there IS a recall on 2008 saab 97X driver module but not my year or the passenger switch. The rep had me so upset I forgot to get her name and file a complaint so when im done on this post I am going to call back and have them look up my file and lodge a complaint. also there IS a recall for 2008 97X headlight module and of course my headlights just stopped working out of the blue, I replaced the bulbs from autozone to no avail that IS how I found out about the second recall. Im upset because I have 3 kids in college and 1 in 10 grade and am not in a financial position to replace any of the defective factory parts especially after a fire in my vehicle. Now I am forced to not have functioning passenger window or lock or heated/memory seat.
- Exterior lighting
Low beams went off while driving on auto will not come back on even when changed to manuel on this has happened in different types of weather, rainy, dry, night, day. it IS a hazzard you have no idea when it will happen. It happened just this past weekend in a downpour at afternoon traffic hour.…
Low beams went off while driving on auto will not come back on even when changed to manuel on this has happened in different types of weather, rainy, dry, night, day. it IS a hazzard you have no idea when it will happen. It happened just this past weekend in a downpour at afternoon traffic hour. quite stressfull ! we have read of this problem and would like to know if anything can be done. I did read an earlier complaint of this same problem.
- Exterior lighting
Low beam headlamps and daytime running lamps intermittently fail to illuminate, both in auto as well as manual mode. lights fail to illuminate on start-up as well as shut off unexpectedly while driving. this IS the same issue stated in the recall for 2006-2008 saab 9-7X, but inexplicably the 2009…
Low beam headlamps and daytime running lamps intermittently fail to illuminate, both in auto as well as manual mode. lights fail to illuminate on start-up as well as shut off unexpectedly while driving. this IS the same issue stated in the recall for 2006-2008 saab 9-7X, but inexplicably the 2009 model IS not covered under this recall. this vehicle malfunction IS hazardous and poses a threat to the safety of others on the road. the driver's view of the road IS completely and unexpectedly impaired when the lights shut off while in motion as well as lowered visibility of the vehicle to others on the road.
- Exterior lighting
TL* the contact owns a 2009 saab 9-7X. While driving approximately 40 mph, the front headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v755000 (exterior lighting). The failure mileage was 95,000.
- Power train
TL* the contact owns a 2009 saab 9-7X. The contact stated that while driving 70 mph, the transmission engaged into neutral independently. The vehicle was taken to the dealer for inspection and they stated that the software needed to be updated. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 46,300.
- Exterior lighting
Tl*the contact owns a 2009 saab 9-7X. The contact stated that right headlight was brighter than the left one, when the headlights were on, the right headlight would point downward, making it difficult for other drivers to see the vehicle and for the contact to see oncoming vehicles. furthermore…
Tl*the contact owns a 2009 saab 9-7X. The contact stated that right headlight was brighter than the left one, when the headlights were on, the right headlight would point downward, making it difficult for other drivers to see the vehicle and for the contact to see oncoming vehicles. furthermore, when the high beams were illuminated, the light would move too far up in the air making it hard for the contact to see. The vehicle was taken to the dealer who attempted to adjust the light and change the light bulbs but the failure was not corrected. The dealer also referenced other models from the same year but did not find similar failures. The vin was unavailable. The failure mileage was 15. The current mileage was approximately 5,500. updated 05/19/10 *bf updated 09/30/10
- Seats
Dear receiver of this, my name IS [xxx] , industry veteran and expert in automotive heated seat technology, failure mode safety, analysis and failure investigation. I am a passionate proponent for change and advancement of improved heated seat safety. I have 24 years of experience of…
Dear receiver of this, my name IS [xxx] , industry veteran and expert in automotive heated seat technology, failure mode safety, analysis and failure investigation. I am a passionate proponent for change and advancement of improved heated seat safety. I have 24 years of experience of automotive heated seat technology, automotive car and seat manufacturers in USA, europe and asia. I want to let you know that I am available as an independent technical resource for heated seat technology know-how, should you see the need. please don't hesitate to contact me with any comments or questions. best regards [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy…
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250244This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10250013High Voltage Safety ? High Voltage Disabling
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249535This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248493Bluetooth Stays Connected After RAP Is Canceled.
- 10248492Bluetooth Stays Connected After RAP Is Canceled.
- 10248444Vehicle Recalls
- 10247716J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247063A/C Blows Warm Or Poor Performance.
- 10247061J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Every Saab 9-7X model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.