2003 Saturn Ion
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Saturn › Ion › 2003
These records cover every 2003 Saturn Ion. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2003 Saturn Ion. Newest first.
UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original…
Risk and remedy
Risk
If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.
Remedy
UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at 1-800-890-2075. GM vehicle owners requiring additional information on that recall campaign should contact GM at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac) or 1-800-553-6000 (Saturn).
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Risk and remedy
Risk
If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy
General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Certain passenger vehicles have a condition in which the turn signal lamp and daytime running lamp (drl) on either front side can stop working because of loss of contact between the bulb and socket.
Risk and remedy
Risk
If a front turn signal lamp IS inoperative, others may react more slowly to a turning vehicle and a crash could occur.
Remedy
Dealers will replace the drl/turn signal bulb on both the left and right front side and inspect for and add a drl jumper kit if not present. the recall began november 17, 2004. owners should contact saturn at 1-800-972-8876.
Certain passenger vehicles equipped with 2.2L 4-cylinder (L61) engines were built with a fuel filter that could corrode prematurely on the exterior surface.
Risk and remedy
Risk
If corrosion on the exterior surface of the fuel filter progresses to the point of creating a hole in the shell, fuel droplets could form and drop to the ground. if an ignition source IS present, a fire could result.
Remedy
Dealers will replace the fuel filter assembly. owner notification began on december 30, 2003. owners should contact saturn at 1-800-972-8876.
Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 118, "power-operated window, partition, and roof panel systems." the power windows and/or sunroof may be operable after the ignition has been turned to the "off" position and the front passenger door IS opened.
Risk and remedy
Risk
If unsupervised children are left unattended in the vehicle and operate the power windows or sunroof, there IS an increased risk of injury to the child.
Remedy
Dealers will upgrade the body control module (bcm) calibration. owner notification began on december 30, 2003. owners should contact saturn at 1-800-972-8876.
Owner complaints
758 complaints43 involved a crash4 involved a fire36 injuries
What owners report most
Latest complaints
- Electrical system
The contact owns a 2003 Saturn Ion. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 14V047000 (Air Bags, Electrical System); however, the recall repair failed to prevent the failure from occurring shortly after. The contact stated that while driving at an undisclosed…
The contact owns a 2003 Saturn Ion. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 14V047000 (Air Bags, Electrical System); however, the recall repair failed to prevent the failure from occurring shortly after. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff, the speedometer failed to display the accurate velocity, the fog lights would not deactivate, and several other electrical features failed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
- Electrical system · Engine · Unknown or other
I took my 2003 Saturn ion to my local Chevrolet dealership in Lincoln Illinois and they refused to complete the recall issues (2) both are to do with the ignition and keys.thwy told me it was not fixable it needed a whole steering column that would cost me they said around $800.so it has now been 2…
I took my 2003 Saturn ion to my local Chevrolet dealership in Lincoln Illinois and they refused to complete the recall issues (2) both are to do with the ignition and keys.thwy told me it was not fixable it needed a whole steering column that would cost me they said around $800.so it has now been 2 weeks my car has been there at Graue Chevrolet Dealership unfixed and they refused to fix please help me it's my only means of transportation and I have health issues that I have to go to Dr appointments quite frequently.
- Steering
After I did the recall several years ago, the problem came back. The key will not come out of the ignition. It's happened many times.
- Electrical system › Ignition
The contact owns a 2003 Saturn Ion. The contact stated that less than a minute after starting the vehicle, the steering wheel seized. The contact stated that the vehicle lost power steering functionality, with the power steering failure message was displayed. The contact stated that after shifting…
The contact owns a 2003 Saturn Ion. The contact stated that less than a minute after starting the vehicle, the steering wheel seized. The contact stated that the vehicle lost power steering functionality, with the power steering failure message was displayed. The contact stated that after shifting to park(P), the contact would wiggle the key around in the ignition before being able to remove the key from the ignition switch. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer had not been made aware of the failure. The failure mileage was 111,350.
- Air bags · Electrical system
The contact owns a 2003 Saturn Ion. The contact stated that occasionally the key failed to turn while in the ignition. The vehicle was slow to start. The contact had to avoid bumps in the roadway while driving. The lock symbol was displayed. There were no warning lights illuminated. The contact…
The contact owns a 2003 Saturn Ion. The contact stated that occasionally the key failed to turn while in the ignition. The vehicle was slow to start. The contact had to avoid bumps in the roadway while driving. The lock symbol was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 14V171000 (Electrical System) and 14V047000 (Air Bags, Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, who declined to service the recall repairs due to an insurance issue. The vehicle was not diagnosed or repaired. The contact called another unknown local dealer, who informed the contact to place the vehicle in park(P) and restart the vehicle, and the symbol turned off. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer was contacted and opened a claim and informed the contact that a technician would be sent to the residence, but the technician failed to show up. The failure mileage was approximately 60,000. Parts distribution disconnect.
- Steering
I have the power steering column issue that still needs to be fixed as advised by GMC of Port Richey, FL where I was promised my replacement vehicle even 10 or 20 yrs later if I bought another one. If on my walking tape recorders and contact lens, I pull off my brake peddle flat lining at least…
I have the power steering column issue that still needs to be fixed as advised by GMC of Port Richey, FL where I was promised my replacement vehicle even 10 or 20 yrs later if I bought another one. If on my walking tape recorders and contact lens, I pull off my brake peddle flat lining at least twice without crashing however he would grant me whatever 2 vehicles on the lots I chose as long as I had insurance. However, I do not have the money for the tow and corporates to include the police will not listen too. Please, contact me immediately for a more rapid communication please at [XXX] or [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
The contact owns a 2003 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact restarted the vehicle to correct the failure. The vehicle was taken to the dealer, and the dealer confirmed that there was no…
The contact owns a 2003 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact restarted the vehicle to correct the failure. The vehicle was taken to the dealer, and the dealer confirmed that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 173,000.
- Engine
2003 saturn ion, consumer writes in regards to broken timing chain. the consumer stated while driving the timing chain broke, nearly causing a crash in the middle of an intersection.
- Steering
Rack and pinion is going bad, my mechanic said it's a common issue in these vehicles. When going around a corner it will want to float the opposite way, the steering will eventually get tight my mechanic said until I loose all steering. I am a single mother and have already replaced the whole front…
Rack and pinion is going bad, my mechanic said it's a common issue in these vehicles. When going around a corner it will want to float the opposite way, the steering will eventually get tight my mechanic said until I loose all steering. I am a single mother and have already replaced the whole front end on this vehicle pretty much. I know I've read so many others experiencing the same issues with their Saturn Ion, so I wanted to make it aware that this should be a recall and fixed before someone who knows nothing about vehicles ends up in a severe accident due to this big issue. Also the Key don't want to come out most of the time. An there is an issue with the car not wanting to come out of park sometimes. Not to mention it eats ball joints like crazy every other month I'm replacing the ball joints in this car. If I could afford another vehicle trust me I would but I can't even save for a new car due to all the repairs I've made. It's just frustrating that so many people are having this issue and no mechanic wants to do the rack and pinion job with out charging a fortune.
- Steering
My power steering kept cutting out. (Been doing this for about 2 years now) while I was driving today the worst situation happened. I went to turn at an intersection and mid turn the power steering message appeared and my steering wheel tightened and straightened back out a little bit. I was…
My power steering kept cutting out. (Been doing this for about 2 years now) while I was driving today the worst situation happened. I went to turn at an intersection and mid turn the power steering message appeared and my steering wheel tightened and straightened back out a little bit. I was trying to get into the turn lane but to avoid an accident I sped up to merge with the farthest lane and unfortunately I popped a tire and bent the rim. This needs to be addressed before someone gets killed. To be honest im scared to drive my own car after today.
- Steering
Intermittent electric power steering loss during driving, causing major safety issue as well as damage to steering column. Vehicle lost power steering while I was driving and the steering shaft snapped causing complete loss of control.
- Unknown or other
My ignition was recalled but the mechanics at gm crestview didn't know how to reset the computer so all my lights stayed on for check engine. now my ignition IS acting up and my car won't turn on. IS it still covered under the recall?
- Electrical system
TL* the contact owns a 2003 saturn ion. The contact stated that the key remained seized in the ignition when the vehicle was shifted into park. The contact stated that the key seized midway while attempting to start the vehicle. The vehicle lost electrical power and took 15 to 20 minutes before…
TL* the contact owns a 2003 saturn ion. The contact stated that the key remained seized in the ignition when the vehicle was shifted into park. The contact stated that the key seized midway while attempting to start the vehicle. The vehicle lost electrical power and took 15 to 20 minutes before starting. The contact stated that there was a click before the key was released. The battery and engine warning lights were illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact called saturn of memphis (2420 covington pike, memphis, tn 38128) and informed the dealer of the failure. The contact was informed to take the vehicle to jim keras automotive (2000 covington pike, memphis, tn 38128). The vehicle was not taken to a dealer and was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,000.
- Electrical system
TL* the contact owns a 2003 saturn ion. The contact stated while driving at slow speeds, when the vehicle began to stall and another vehicle rear ended her. The contact stated no warning light was illuminated. The air bags did not deploy. The contact sustained a concussion and back injuries. The…
TL* the contact owns a 2003 saturn ion. The contact stated while driving at slow speeds, when the vehicle began to stall and another vehicle rear ended her. The contact stated no warning light was illuminated. The air bags did not deploy. The contact sustained a concussion and back injuries. The contact was taken by an ambulance to seek medical attention and also seek physical therapy. A police report was filed. The vehicle was not drivable. The vehicle was towed to repair shop and was not repaired at that moment. The contact stated the vehicle had the battery was replaced prior to the accident. a dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was unknown.
- Electrical system › Ignition
TL* the contact owns a 2003 saturn ion. The contact stated that the key seized in the ignition. The contact called a locksmith who removed the key and stated that the vehicle was subjected to an unknown recall. The contact stated that the vehicle was repaired in 2014 for an unknown recall, for a…
TL* the contact owns a 2003 saturn ion. The contact stated that the key seized in the ignition. The contact called a locksmith who removed the key and stated that the vehicle was subjected to an unknown recall. The contact stated that the vehicle was repaired in 2014 for an unknown recall, for a similar failure, at the weseloh chevrolet dealer located at 5335 paseo del norte, carlsbad, ca 92008. The contact called the same dealer and was informed that the recall was expired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 75,000.
- Electrical system · Power train
My key switch doesn't allow me to remove my key when I'm in parked and my transmission strands at times and my car doesn't start all the time when I try to start it I have to sit and wait awhile before it starts again I could be sitting in the drive thru on parked waiting to travel again on th he main roadway
- Electrical system › Ignition
TL* the contact owns a 2003 saturn ion. The contact stated that the vehicle was repaired under gm recall number: 14632 (special coverage adjustment-unable to remove key from ignition), nhtsa campaign number: (n/a), in december of 2013 at serra chevrolet saginaw located at 4200 bay rd, saginaw, mi…
TL* the contact owns a 2003 saturn ion. The contact stated that the vehicle was repaired under gm recall number: 14632 (special coverage adjustment-unable to remove key from ignition), nhtsa campaign number: (n/a), in december of 2013 at serra chevrolet saginaw located at 4200 bay rd, saginaw, mi 48603, (989) 790-0800 however, the failure recurred. The vehicle was taken to mcdonald GMC located at 5155 state st, saginaw, mi 48603, (989) 319-4136, where the vehicle was diagnosed and it was determined that the ignition lock cylinder, housing and keys needed to be replaced. The vehicle was repaired. The manufacturer was not informed of failure. The failure mileage was 68,000.
- Air bags
TL* the contact owned a 2003 saturn ion. The contact stated that while driving at 10 mph, another vehicle in the opposite direction drove head first into his vehicle. the air bags did not deploy upon impact. A police report was filed at the scene. The contact and his son were treated for injuries…
TL* the contact owned a 2003 saturn ion. The contact stated that while driving at 10 mph, another vehicle in the opposite direction drove head first into his vehicle. the air bags did not deploy upon impact. A police report was filed at the scene. The contact and his son were treated for injuries at the scene and were transported to a local hospital. The contact was treated for chest, neck and back injuries. The contact 's son sustained injuries to his neck and his back. The whereabouts of the other driver were unknown. The vehicle was destroyed and towed to an independent tow yard. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was filed. The failure mileage was 138,000.
- Electrical system › Ignition › Switch · Steering
TL* the contact owns a 2003 saturn ion. While driving at low speeds and parking the vehicle, the steering wheel seized. The contact also mentioned that the key would not eject out of the ignition. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The…
TL* the contact owns a 2003 saturn ion. While driving at low speeds and parking the vehicle, the steering wheel seized. The contact also mentioned that the key would not eject out of the ignition. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failures and informed the contact that the vehicle was repaired per an unknown recall and the recalled part would not be repaired again. The failure mileage was 138,000.
- Unknown or other
Key sticks in ignition, wont come out. Key comes out in neutral and drive sometimes. Have to keep starting and going forward and back thru gears until it releases keys concerned about wear/damage on all componts involed. Was told to disconnect battery to release keys. Keys come out when batty IS…
Key sticks in ignition, wont come out. Key comes out in neutral and drive sometimes. Have to keep starting and going forward and back thru gears until it releases keys concerned about wear/damage on all componts involed. Was told to disconnect battery to release keys. Keys come out when batty IS dead. Battery in trunk, trunk full. was told and shown videos about ignition/ignition lock cylinder and gear shift area repair recall. Need recall info, letter and recall code numbers. My vehicle IS stationary when ignition not releaaing. I bought the car 8/2018. The previous owener told me about this malfunction. It strands me sometimes and I need a jump start. Tired of messing with it. It IS extremely inconvenient.
- Steering
The power steering suddenly stopped working.
- Steering
TL* the contact owns a 2003 saturn ion. While driving approximately 30 mph, the power steering operated intermittently. The vehicle was taken to paddock chevrolet (located at 3232 delaware ave, kenmore, ny 14217, (716) 941-4093) where it was diagnosed that the steering shaft needed to be replaced.…
TL* the contact owns a 2003 saturn ion. While driving approximately 30 mph, the power steering operated intermittently. The vehicle was taken to paddock chevrolet (located at 3232 delaware ave, kenmore, ny 14217, (716) 941-4093) where it was diagnosed that the steering shaft needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not contacted. The approximate failure mileage was 149,000.
- Steering
Power steering goes out randomly while in motion. Sometimes it lasts 5 minutes sometimes up to 25-30 minutes. Goes out everyday on my way to work (26 mile commute). Extremely dangerous when trying to park or turn from a light and I don't realize that the assist IS out. Obviously on highway not as much of an issue but when driving at slower speeds it IS difficult.
- Steering
TL* the contact owns a 2003 saturn ion. While driving 65 mph, the steering seized and the steering wheel could not be turned at all. The contact pulled the vehicle over and waited for awhile. Afterward, the steering returned to normal. There were no warning indicators illuminated. An independent…
TL* the contact owns a 2003 saturn ion. While driving 65 mph, the steering seized and the steering wheel could not be turned at all. The contact pulled the vehicle over and waited for awhile. Afterward, the steering returned to normal. There were no warning indicators illuminated. An independent mechanic was contacted, but could not repair the vehicle because they did not have the equipment to repair electric vehicles. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 152,000.
- Electrical system · Unknown or other · Visibility/wiper
Takata recall, my 2003 saturn ion has recalls on the ignition switch and cylinder which IS causing my car to be impossible to drive. This recall IS causing the system to have a short with all my electrical. For example, windows don't roll down/up, wipers don't work, heater doesn't work, blinkers don't work, dash lights stay on causing battery to constantly be dead. All because there are recalls that need to be fixed.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Windshied wiper linkage failure
Investigation disclosed that the manufacturer issued a service bulletin in august 2003, regarding service that required removal of the wiper arms.gm issued the bulletin at that time to address customer comments on windshield wiper chattering or hopping across the windshield during wiper operation.the correction was to…
Investigation disclosed that the manufacturer issued a service bulletin in august 2003, regarding service that required removal of the wiper arms.gm issued the bulletin at that time to address customer comments on windshield wiper chattering or hopping across the windshield during wiper operation.the correction was to replace the wiper arm and blade.however, the bulletin did not place specific emphasis on the importance of using the proper tool and procedures to remove the wiper arm and to prevent damage to the pivot shaft housing.in gm's response to odi's information request letter, gm states, ...the wiper pivot housing in the subject vehicle may crack and/or fracture as a result of an overload condition applied to the wiper pivot housing during improper removal of the wiper arms.gm's field survey found that ...dealers do not routinely use the wiper arm removal tool when servicing the wiper arms.odi concludes that the failure and warranty reports in this investigation do not identify a safety related defect trend.odi does have concern, however, that prior and improperly performed wiper arm removal may have contributed to the failures identified during this investigation.in august 2007, gm issued a new technical service bulletin (gm number 07-08-43-007) to specifically emphasize the importance of using the proper tool for removal of the wiper arms to prevent pivot shaft damage during the procedure.this investigation IS closed.
- Timing chain failure
On december 12, 2005, odi received a defect petition (dp05-008) requesting the investigation of timing chain failures that could cause stalling in saturn vehicles equipped with the 2.2L (L61) engine. Odi opened pe06-006 on january 24, 2006, with 24 vehicle owner complaints that alleged a broken timing chain caused the…
On december 12, 2005, odi received a defect petition (dp05-008) requesting the investigation of timing chain failures that could cause stalling in saturn vehicles equipped with the 2.2L (L61) engine. Odi opened pe06-006 on january 24, 2006, with 24 vehicle owner complaints that alleged a broken timing chain caused the vehicle to stop operating.on april 12, 2006, odi received information from general motors (gm) concerning timing chain failures in approximately 412,000 model year (my) 2000 through 2003 saturn l-series and ion vehicles with 2.2L engines. Gm's response included 1,020 owner complaints and field reports concerning timing chain failure, including 228 that alleged the failure caused the vehicle to stall while driving.gm also provided warranty claim data that showed 1,902 subject vehicles receiving timing chain repairs, including 261 which indicated that a stall while driving resulted from the failure.the gm complaints, field reports and warranty claims that did not contain sufficient information to determine that a stall while driving occurred were provided in the category other.gm stated that the majority of these incidents probably occurred while the vehicles were parked since the timing chain IS more likely to break during high chain load situations, such as engine startup.gm's data showed elevated failure rates in approximately 20,500 my 2001 l-series vehicles produced during a four month period from november 2000 through february 2001.over one-third of gm's total complaints and field reports (34.3%) and warranty claims (38.2%) involved l-series vehicles built during the 4-month period, which are only about 5% of subject vehicle production.the timing chain failure rate in the vehicles built during this range IS over 10 times greater than the remaining subject vehicle population. For the my 2001 l-series vehicles built during the 4-month period, the 36-month failure rate for repairs involving stall while driving IS slightly under one percent.however, if the incidents coded as other are added, the 36-month failure rate rises to nearly five percent for those vehicles.odi and gm are continuing to assess the number of complaints and warranty claims coded by gm as other that involve incidents of stall while driving.gm's statistical modeling of the failure data initially concluded that the failure rates were declining with age and mileage for any set of warranty data analyzed (e.g., stall while driving, other or combined).however, subsequent analysis showed that the failure rates are increasing. Based on the high complaint and warranty rates for timing chain failure in the 4-month production period for the my 2001 l-series vehicles, this investigation has been upgraded to an engineering analysis to further assess the frequency of stall incidents due to timing chain failures in those vehicles (ea06-009).
- Timing chain failure
Analysis undertaken in response to the petition identified 26 complaints alleging timing chain failures in my 2000-2003 saturn l-series vehicle equipped with the 2.2L L4 engine.most complaints of timing chain failure reportedly resulted in a sudden loss of engine power and stalling.odi also noted that certain my…
Analysis undertaken in response to the petition identified 26 complaints alleging timing chain failures in my 2000-2003 saturn l-series vehicle equipped with the 2.2L L4 engine.most complaints of timing chain failure reportedly resulted in a sudden loss of engine power and stalling.odi also noted that certain my 2002-2003 saturn vue and my 2003 saturn ion model vehicles with the 2.2L engine vehiclescovered by a technical service bulletin (03-06-01-017) that addressed timing chain design and service procedure changes, exhibited no complaints of timing chain failure.odi will grant the petition and open a preliminary evaluation to assess the frequency, trend, scope and safety consequences associated with the alleged defect in the subject vehicles.refer to pe06-006.
- Front turn signal/drl failure
The combination front turn signal/drl in my 2003 saturn ion coupes experienced significant early-life failures due to various bulb quality issues due to inadequate design and manufacture.this problem trend appears to have disappeared after the fall of 2003.the change of lead wire material near the start of my 2004…
The combination front turn signal/drl in my 2003 saturn ion coupes experienced significant early-life failures due to various bulb quality issues due to inadequate design and manufacture.this problem trend appears to have disappeared after the fall of 2003.the change of lead wire material near the start of my 2004 vehicle production appears to have reduced the failure rate for my 2004 saturn ion coupes.although operating temperatures in the subject vehicles' lamp assemblies are below the socket material maximum temperature specification, they are only slightly below the specification.in december 2004, gm reduced the voltage to the lamp assembly in order to reduce the temperature in the assembly of the subject vehicles.warranty claims on the subject vehicles do not indicate an increasing trend over time.warranty claim rate of subject vehicles (excluding early my 2003 claims) IS not significantly higher than other gm vehicles that use combination turn signal/drls.a safety-related defect trend has not been identified at this time.further use of agency resources does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see attached summary report.
- Front turn signal/drl failure
On november 16, 2004, gm notified nhtsa that it will conduct a safety recall of 178,798 model year (my) 2003 and 2004 saturn ion sedan vehicles for inoperative front turn signal/drl bulbs.gm stated that temperatures in the lamp assembly exceed the material specification for the bulb sockets and bulb base sleeves…
On november 16, 2004, gm notified nhtsa that it will conduct a safety recall of 178,798 model year (my) 2003 and 2004 saturn ion sedan vehicles for inoperative front turn signal/drl bulbs.gm stated that temperatures in the lamp assembly exceed the material specification for the bulb sockets and bulb base sleeves, which cause deformation.the deformed sockets can cause loss of bulb and socket contact.the deformed sleeves can cause stress cracks to form on the bulb that can lead to premature bulb failure.the recall remedy IS to replace the front turn signal/drl bulbs and inspect for voltage-reducing jumper (which reduces temperature in lamp assembly) and add if not present.see nhtsa recall no. 04V547 for details.the bulbs for the turn signal/drl in the saturn ion sedan and ion coupe are identical in design and made by the same supplier.but the turn signal/drl sockets, wiring and housing are different in design for the sedan and coupe, and were made by different suppliers.gm's data shows a lower operating temperature for the coupe's lamp assembly that does not exceed the material specification for the bulb socket and the bulb base sleeve.complaint and warranty rate IS also lower for the coupe.however, gm's warranty data shows a continuing trend for the coupe.this preliminary evaluation has been upgraded to an engineering analysis (ea04-035) for further investigation of the my 2003 and 2004 saturn ion coupe vehicles.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247336Replace Ignition Key
- 10247335Replace Ignition Key
- 10247334Replace Ignition Key
- 10247333Replace Ignition Key
- 10247332Replace Ignition Key
- 10247313Replace Ignition Lock Cylinder and Ignition Key
- 10247312Replace Ignition Lock Cylinder and Ignition Key
- 10247311Replace Ignition Lock Cylinder and Ignition Key
- 10247310Replace Ignition Lock Cylinder and Ignition Key
- 10247309Replace Ignition Lock Cylinder and Ignition Key
- 10247279Ignition Switch Replacement
- 10247278Ignition Switch Replacement
- 10247277Ignition Switch Replacement
- 10247276Ignition Switch Replacement
- 10247228Special Coverage Adjustment ? Unable to Remove Ignition Key
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
Every Saturn Ion model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.