2007 Saturn Ion
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Saturn › Ion › 2007
These records cover every 2007 Saturn Ion. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2007 Saturn Ion. Newest first.
UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original…
Risk and remedy
Risk
If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.
Remedy
UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at 1-800-890-2075. GM vehicle owners requiring additional information on that recall campaign should contact GM at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac) or 1-800-553-6000 (Saturn).
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Risk and remedy
Risk
If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy
General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while…
Risk and remedy
Risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model…
Risk and remedy
Risk
Fuel leakage in the presence of an ignition source may result in a fire.
Remedy
GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
General motors IS recalling certain model year 2006 chevrolet cobalt and saturn ion vehicles originally sold in or currently registered in the states of arizona and nevada; and model year 2007 chevrolet cobalt, pontiac G5 and saturn ion vehicles originally sold in or currently registered in the states of arizona, california, florida, nevada and texas. the…
Risk and remedy
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will replace the fuel pump module free of charge. a special coverage will be implemented in the same time frame for model year 2006 vehicles registered in alabama, arkansas, california, florida, georgia, hawaii, louisiana, mississippi, north carolina, new mexico, oklahoma, south carolina, tennessee and texas and model year 2007 vehicles registered in: alabama, arkansas, georgia, hawaii, louisiana, mississippi, north carolina, new mexico, oklahoma, south carolina and tennessee. the safety recall IS expected to begin on or before february 4, 2010. owners may contact chevrolet at 1-800-630-2438, saturn at 1-800-972-8876 and pontiac at 1-800-620-7668 or at the owner center at www.gmownercenter.com.
Sabersport IS recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. these headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain…
Risk and remedy
Risk
Decreased lighting visibility may result in a vehicle crash.
Remedy
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. the safety recall began on may 11, 2009. owners may contact sabersport at 1-909-598-7589.
Owner complaints
876 complaints38 involved a crash29 injuries
What owners report most
Latest complaints
- Steering
The power steering (the Eps, worst system ever) has been randomly cutting in and out driving down the road and traffic making turns shutting down and making it almost impossible to drive or Park stay between lines adjust as needed and it cuts in and out it has been fixed per recall once but it…
The power steering (the Eps, worst system ever) has been randomly cutting in and out driving down the road and traffic making turns shutting down and making it almost impossible to drive or Park stay between lines adjust as needed and it cuts in and out it has been fixed per recall once but it still continues to do it it hasn't even been 14,000 miles since the recall was fixed and it is still cutting in and out of the dash says power steering and you can't turn the wheel.
- Steering
Power steering went out. I was driving and I was on the freeway and the steering wouldn't move like it should. It became very hard to steer so I exited off the highway and pulled in to a store barely missing the sign. I call a friend and had the car towed home and looked at. I was told the eps went…
Power steering went out. I was driving and I was on the freeway and the steering wouldn't move like it should. It became very hard to steer so I exited off the highway and pulled in to a store barely missing the sign. I call a friend and had the car towed home and looked at. I was told the eps went out. The next time I started the car it said power steering on the odometer. The dealership said the recall was closed out already. But I still have no ability to steer the car. It sits unrepaired and I undrivable.
- Unknown or other
It won’t start! Been having starter problems. Battery not dead, and I also was told maybe crankshaft and starter
- Steering
While driving the car has issues with power steering when turning the wheel either direction the steering will lose power steering and jerk the opposite direction turning. I have almost been in numerous accidents now the worst going 75 on highway passing semi around a corner and it jerked and…
While driving the car has issues with power steering when turning the wheel either direction the steering will lose power steering and jerk the opposite direction turning. I have almost been in numerous accidents now the worst going 75 on highway passing semi around a corner and it jerked and almost sent me right not the semi. This has happened numerous times as I was passing vehicles. Its not a steady no power steering it will do it out of the blue and anymore it's more times than not and again only when turning the wheel. It's scary. Our vin # isn't specified with the recall but has serious power steering issue. No warning lamps or anything like that. We have not had this vehicle inspected yet by a dealership. As far as the incident date it's not one specific date. It does this every day the car is driven.
- Vehicle speed control › Accelerator pedal
The contact owns a 2007 Saturn Ion. The contact stated while driving at approximately 55 MPH with the accelerator pedal depressed, the accelerator pedal was released and became stuck causing the vehicle to unintendedly accelerate to 90 MPH. The brake pedal was depressed; however, the vehicle failed…
The contact owns a 2007 Saturn Ion. The contact stated while driving at approximately 55 MPH with the accelerator pedal depressed, the accelerator pedal was released and became stuck causing the vehicle to unintendedly accelerate to 90 MPH. The brake pedal was depressed; however, the vehicle failed to slow down. The contact manually lifted the accelerator pedal and was able to merge to the side of the road. The vehicle was driven to the local dealer but not diagnosed or repaired due to the warranty being expired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
- Electrical system · Unknown or other
This problem has been ongoing for a while. The key gets stuck in the ignition for a while. Have to wait until it finally clicks twice. I have taken vehicle 3 different times to have this repaired. Last for a month or two and same thing starts happening again.
- Fuel/propulsion system
My 2007 Saturn Ion recently started leaking drops of gasoline near the driver side rear tire. It is either an issue with the fuel line or the tank. It has not been inspected by the dealership yet. I get a gas cap warning message, but I'm not sure if it is related.
- Steering
The contact owns a 2007 Saturn Ion. The contact stated that while driving at an undisclosed speed, the steering column became inoperable, and the steering wheel locked up. The contact stated that the power steering warning light was illuminated. The contact stopped the vehicle and turned the…
The contact owns a 2007 Saturn Ion. The contact stated that while driving at an undisclosed speed, the steering column became inoperable, and the steering wheel locked up. The contact stated that the power steering warning light was illuminated. The contact stopped the vehicle and turned the vehicle off. The contact stated restarted the vehicle and was able to safely drive to her destination. The contact stated that the failure had occurred twice within six months. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
- Fuel system, gasoline
The contact's parents own a 2007 Saturn Ion. The contact stated that there was a fuel odor coming from the vehicle when the vehicle was started or turned off. There was no warning light illuminated. The contact's father inspected the vehicle but could not find a fuel leak. Upon investigation, the…
The contact's parents own a 2007 Saturn Ion. The contact stated that there was a fuel odor coming from the vehicle when the vehicle was started or turned off. There was no warning light illuminated. The contact's father inspected the vehicle but could not find a fuel leak. Upon investigation, the contact discovered NHTSA Campaign Number: 12V459000 (Fuel System, Gasoline) which she linked to the failure. The contact notified the manufacturer of the failure and was informed that the vehicle was not under recall. The dealer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Electrical system
Car just shuts off while driving. Iginition gets stuck. Have to push button in hole on underside of ignition for key to release. Happens all the time. Constant.
- Fuel system, gasoline
The contact owns a 2007 Saturn Ion. The contact stated while starting the vehicle, there was an abnormal fuel odor entering the cabin of the vehicle. The contact then noticed fuel leaking from the vehicle. The vehicle was not taken to be diagnosed or repaired. The dealer was not contacted. The…
The contact owns a 2007 Saturn Ion. The contact stated while starting the vehicle, there was an abnormal fuel odor entering the cabin of the vehicle. The contact then noticed fuel leaking from the vehicle. The vehicle was not taken to be diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 12V459000 (Fuel System, Gasoline). The approximate failure mileage was 76,000.
- Electrical system
The contact owns a 2007 Saturn Ion. The contact stated that the key would remain stuck in the ignition after turning off the vehicle. The contact stated that the failure had occurred prior and was repaired under NHTSA Campaign Number: 14V171000 (Electrical System). The manufacturer was notified of…
The contact owns a 2007 Saturn Ion. The contact stated that the key would remain stuck in the ignition after turning off the vehicle. The contact stated that the failure had occurred prior and was repaired under NHTSA Campaign Number: 14V171000 (Electrical System). The manufacturer was notified of the failure and reached out to the dealer that performed the recall and confirmed the date that the recall was serviced. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.
- Unknown or other
On 10/13/14 recall for power steering assist Freeland Chevrolet performed work. 3/10/17 Shift solenoid has short circuit Freeland preformed work. 6/10/22 The key gets stuck in ignition like the above 2 times and I can't get out of my car until I sit and wait for it to finally click to get my key…
On 10/13/14 recall for power steering assist Freeland Chevrolet performed work. 3/10/17 Shift solenoid has short circuit Freeland preformed work. 6/10/22 The key gets stuck in ignition like the above 2 times and I can't get out of my car until I sit and wait for it to finally click to get my key out. I am 70 years old and it gets very hot trapped in my car from this problem that hasn't been corrected. I contacted GMAC to no avail. I only have 56,185 miles on this car.
- Fuel/propulsion system
Gas smell when driving and while parked. Mechanic lifted car and saw gas on the top of gas tank, car starting to stall during initial start up.
- Fuel system, gasoline
The contact owns a 2007 Saturn Ion. The contact stated that while he was attempting to start the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated he began to smell a fuel odor inside and outside the vehicle and also saw a fuel leak between the rear…
The contact owns a 2007 Saturn Ion. The contact stated that while he was attempting to start the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated he began to smell a fuel odor inside and outside the vehicle and also saw a fuel leak between the rear tires. The contact took the vehicle to an independent mechanic and was informed that the fuel pump module needed to be replaced. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V459000 (Fuel system, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
- Vehicle speed control › Accelerator pedal
The contact owns a 2007 Saturn Ion. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the RPM’s rose however, the vehicle failed to respond. There was no warning light illuminated. The vehicle was not taken to a dealer. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified. The approximate failure mileage was 144,000.
- Fuel/propulsion system
I bought this car recently when I filled the gas tank I noticed gas leaking where thee fill tube connects to the gas tank.
- Electrical system · Fuel/propulsion system
My gas tank is leaking a good amount of gas and is dripping all over my exhaust. Major fire risk and also my wiring has been all messed up. When my brights are on, my speakers make an unbearable screaming noise and I saw that this was an issue for many saturn ion users. There was a recall on this car for the same gas tank/pump issue years ago. Can I get this issue fixed free of charge or has the recall expired?
- Steering
I will drive a short distance and my power steering goes out. Where my milage is there was a message that said pwr str.
- Fuel/propulsion system
It loses alot of gas it leaks all under car and its strong smellimg fire hazard.it does not leak if car IS off only when its running.driving down 75 the under carriage of car soaking wet
- Air bags · Electrical system
When I put the car in park the key dosent want to come out theres something wrong with the ignition. And the red air bag dosent shut off from the dashboard it stays red.
- Electrical system
I have a 2007 saturn ion 3. Before the ignition recall my ignition stopped working (the car would not turn off) and I had the ignition replaced by gm. Once the recall was announced, gm reimbursed me for the repair. Now, my ignition IS not turning off easily ~5% of the time (trying to park on my relatively flat driveway). I need to get it repaired; IS a second ignition covered by the recall?
- Steering
TL* the contact owns a 2007 saturn ion. The contact stated that upon starting the vehicle, the power steering was inoperable. There was no warning light illuminated. The contact stated that the power steering functionality returned after the vehicle was restarted. Upon investigation, the contact…
TL* the contact owns a 2007 saturn ion. The contact stated that upon starting the vehicle, the power steering was inoperable. There was no warning light illuminated. The contact stated that the power steering functionality returned after the vehicle was restarted. Upon investigation, the contact discovered nhtsa campaign number: 14v153000 (steering) which he linked to the failure however, the vin was not included in the recall. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 139,000.
- Electrical system
I am inquiring about saturn ignition recall #13036. I believe my car has this problem and has never been checked or replaced. Can you check on this. I have owned this car for 3 years. Thank you. [Xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
TL* the contact owns a 2007 saturn ion. The contact stated that the fuel line was rusted through in two areas. The vehicle was taken to an independent mechanic and was diagnosed that the main fuel line and the fuel vapor line to canister rusted through and there were holes on the fuel lines. The…
TL* the contact owns a 2007 saturn ion. The contact stated that the fuel line was rusted through in two areas. The vehicle was taken to an independent mechanic and was diagnosed that the main fuel line and the fuel vapor line to canister rusted through and there were holes on the fuel lines. The contact stated that the mechanic replaced fuel line. The vehicle was repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately was 53,951. *Ln *js*dt*dt*jb*jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Electric Power Steering Failure
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728…
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
- Electric Power Steering Failure
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during…
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10254240Information on COAX Repair Kit Availability.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250094Special Coverage Adjustment ? Power Steering Assist
- 10250013High Voltage Safety ? High Voltage Disabling
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249535This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
- 10249295This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247716J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Every Saturn Ion model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.