2009 Scion XB
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2009 Scion XB. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2009 Scion XB. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain Toyota Racing Development (TRD) brake kits, part numbers PTR09-21111 and PTR09-52080, sold by Toyota as an optional accessory for model year 2008-2015 Scion xB, and 2011-2016 Scion tC vehicles. Over time, the brake hoses in these kits may fatigue and fail.
Risk and remedy
Risk
Failure of a brake hose will reduce braking performance and increase the risk of a crash.
Remedy
Toyota will notify all known owners of the Scion xB and Scion tC vehicles upon which an involved optional TRD Brake Kit could have been installed. If the vehicle is equipped with one of the TRD brake kits, it will be replaced with a standard equipment brake kit, free of charge. The recall began November 16, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0U.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window…
Risk and remedy
Risk
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the…
Risk and remedy
Risk
If the switch overheats, it may melt, possibly resulting in a fire.
Remedy
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Gulf states toyota IS recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
This does not meet the standard requirements.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. the safety recall began on may 27, 2010. owners may contact gulf states toyota at 713-580-3300.
Southeast toyota IS recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
Risk and remedy
Risk
A driver may overload a vehicle which may increase the risk of a crash.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on may 27, 2010. owners may contact southeast toyota at 1-800-301-6859.
Toyota IS recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. these vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."
Risk and remedy
Risk
Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. the safety recall began on august 18, 2009. owners may contact toyota at 1-888-270-9371.
Southeast toyota IS recalling 67 my 2008-2009 scion xb vehicles equipped with the sports grill option and also several radiator grills sold as parts. these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 113, "hood latch system." it has been determined that should the primary hood latch be released or fail, the…
Risk and remedy
Risk
During vehicle operation, this could obstruct the view of the driver possibly cause the hood to strike the roof or the windshield increasing the risk of a crash.
Remedy
Dealers will inspect the sports grill installation and install additional clips to ensure the radiator grill garnish IS properly secured. the recall began on october 6, 2008. owners may contact southeast toyota at 1-800-301-6859.
Owner complaints
140 complaints12 involved a crash5 involved a fire16 injuries1 deaths
What owners report most
Latest complaints
- Structure › Body › Hood · Structure › Body › Hood › Hinge and attachments
I want to report a defect with the hood of this vehicle. I was driving on the interstate and my hood lifted up and became detached from the vehicle, it literally flew off of the car. I didn't see where it went but fortunate neither myself nor other drivers were affected. I managed to pull over you…
I want to report a defect with the hood of this vehicle. I was driving on the interstate and my hood lifted up and became detached from the vehicle, it literally flew off of the car. I didn't see where it went but fortunate neither myself nor other drivers were affected. I managed to pull over you a safety zone and have the vehicle towed. I thought that this was unique to this vehicle, but I saw other reports on this defect.
- Engine
This vehicle type had a oil consumption recall. My vehicle has never been repaired. The car consumes a lot of oil. I went to my local Toyota dealership to have my car repaired under the recall. They would not honor the repair.. my car is a 2009 Scion xB. The recall goes back to 2016. I bought my…
This vehicle type had a oil consumption recall. My vehicle has never been repaired. The car consumes a lot of oil. I went to my local Toyota dealership to have my car repaired under the recall. They would not honor the repair.. my car is a 2009 Scion xB. The recall goes back to 2016. I bought my car after 2016 with low miles. Don't they have to repair by law ? Can you please help me. I am low income on a disability. I need my car repaired thank you
- Electrical system · Structure › Body
I was shocked by electrical component on a rainy day on the driver side the electric component In the door panel were exposed to rain as all buttons to control lock and windows from driver side have sunk down a couple inches. This happened almost right away after I purchased pre-owned from Honda…
I was shocked by electrical component on a rainy day on the driver side the electric component In the door panel were exposed to rain as all buttons to control lock and windows from driver side have sunk down a couple inches. This happened almost right away after I purchased pre-owned from Honda dealership in Corona. I took my Scion to Toyota of Ontario who said faulty electrical components had been replaced prior to my purchase and wasn't covered as a free replacement/repair item. I had to get recalled airbags replaced though and as a courtesy door panel was tightened up no exposed wires but it wasn't replacing melted parts either from direct sun exposure as the windshield is like a magnifying glass, amplifying the heat of the sun exponentially. The "courtesy fix" didn't last even 2months and being on disability and on a fixed income that expense hadn't been on the top of my list. It's more than cosmetic and more than merely a nuisance, I was actually shocked. Not as badly as the time I was shocked by jumper cables when my battery died, which caused me to have a seizure and I am not epileptic. I believe it was not due to defect, but rather my lack of experience. Still the lock and windows are electric and should be available to operate by driver. To unlock the rear door when picking up kids from school, I must turn the ignition off or remove my seatbelt put car in park, engage the E Brake and reach way over and all the way back. It's annoying and what, God forbid I am involved in a terrible accident I cannot unlock car door or escape a flash flood by rolling down my window. These things worry me most. Even more than being electrocuted again the next time it rains.
- Structure › Body › Hood
The contact owns a 2009 Scion XB. The contact stated the hood failed to close after several attempts. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 08V451000 (Structure) as the VIN was not included. The vehicle…
The contact owns a 2009 Scion XB. The contact stated the hood failed to close after several attempts. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 08V451000 (Structure) as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
- Service brakes
Brake pedal is to close to gas pedal and almost got rear ended several times by accidentally touching the brake when I accelerate.
- Electrical system
Intermittent panel lights come on including battery,slip indicator,vsc,abs and sometimes lose speedometer while driving. Has been going on for about a year. Have replaced battery and alternator. Dealership and several car repair places don't know what IS going on. Also, one time at night while…
Intermittent panel lights come on including battery,slip indicator,vsc,abs and sometimes lose speedometer while driving. Has been going on for about a year. Have replaced battery and alternator. Dealership and several car repair places don't know what IS going on. Also, one time at night while driving, the headlights would dim intermittently. The car mechanics say that my car IS tracking good. I have 175,441 miles on my scion. Sometimes everything IS fine for days, then lights will blink or stay on for an extended amount of time.
- Engine
TL* the contact owns a 2008 toyota scion. The contact stated that the vehicle was taken to mike bass ford located at 5050 detroit rd, sheffield, oh 44035 (440) 934-3673, for routine maintenance, the contact was informed that the oil level was extremely low. An oil change was performed however, a…
TL* the contact owns a 2008 toyota scion. The contact stated that the vehicle was taken to mike bass ford located at 5050 detroit rd, sheffield, oh 44035 (440) 934-3673, for routine maintenance, the contact was informed that the oil level was extremely low. An oil change was performed however, a month later the check engine warning light illuminated and the vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that there was no oil in the engine. There were no oil leaks evident. The contact was referred back to the original dealer who performed the initial oil change. The technician was also unable to find evidence of an oil leak. The vin tool showed no recalls associated with the failure. While driving at an undisclosed speed a month later, there was an abnormal popping sound coming from the engine. The vehicle was taken to an unknown mechanic and diagnosed. The contact was informed that due to the oil related failure, a piston went through the cylinder head and that the engine needed to be replaced. The manufacturer was contacted and informed of the failure. The contact was informed that the engine warranty covered up to 140,000 miles. The contact was then informed that the manufacturer would decide whether or not to replace or repair the engine. The failure mileage was 138,400.
- Air bags · Service brakes · Unknown or other
Keep getting recals in the mail my cars hoold latch wont stay so I risk daily the potential to have it fly up and smash my windshield, also burns threw too oil, interior lights dont work for the heating ac area umm if u close the gas cap cover completly as required it fuems up the inside the car…
Keep getting recals in the mail my cars hoold latch wont stay so I risk daily the potential to have it fly up and smash my windshield, also burns threw too oil, interior lights dont work for the heating ac area umm if u close the gas cap cover completly as required it fuems up the inside the car makes u sick feelng my airbags are alarming at random times when u wouldmt expect it to or never stop even when u click in seat belt and the O2 sensor IS a consistamt replacement thats gettimg annoying to fix or replace
- Engine
The 2az-fe engine in my 2009 scion xb consumes oil at very high rate. The low engine light comes on at about 2500 miles during mixed city/highway driving. I went to a local dealer and they confirmed the oil consumption. Corporate toyota told them not to repair the engine as the time for the recall…
The 2az-fe engine in my 2009 scion xb consumes oil at very high rate. The low engine light comes on at about 2500 miles during mixed city/highway driving. I went to a local dealer and they confirmed the oil consumption. Corporate toyota told them not to repair the engine as the time for the recall expired. I bought the vehicle new and was never notified of a problem. If the engine seized while driving it may cause serious injury or death. There are many complaints online about different toyota/scion cars with this this particular engine.
- Engine
TL* the contact owned a 2009 scion xb. While driving 75 mph, the contact heard a noise coming from the vehicle. The contact pulled the vehicle over and discovered flames underneath the vehicle. The contact grabbed her belongings out of the vehicle and called the police. The only warning indicator…
TL* the contact owned a 2009 scion xb. While driving 75 mph, the contact heard a noise coming from the vehicle. The contact pulled the vehicle over and discovered flames underneath the vehicle. The contact grabbed her belongings out of the vehicle and called the police. The only warning indicator that was illuminated was the windshield wiper fluid. The fire department arrived and extinguished the fire. A police report was filed. The vehicle was towed to a tow yard and deemed destroyed. There were no injuries. The manufacturer and dealer were not notified of the failure. The cause of the failure was not determined. The failure mileage was approximately 100,000. The vin was unknown.
- Engine
TL* the contact owns a 2009 scion xb. While operating the vehicle, the engine and oil warning indicators intermittently illuminated. Also, the vehicle would drive very sluggish and would not properly accelerate. The cause of the failures was not determined. World toyota (5800 peach tree industrial blvd, atlanta, ga) and the manufacturer were notified of the failures. The failure mileage was 99,000.
- Engine
I have excessive oil consumption that IS going to lead to my engine locking up while driving. I have to put 4 quarts of oil per week in my car. I have no oil leaks. Toyota put faulty pistons in my car and will not repair it.
- Air bags
TL* takata recall. The contact owns a 2009 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Berglund oak ridge toyota (3000 wards rd, lynchburg, va 24502…
TL* takata recall. The contact owns a 2009 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Berglund oak ridge toyota (3000 wards rd, lynchburg, va 24502, (434) 509-0770) was contacted and confirmed that the parts were not available for the recall remedy and the vehicle would not be able to be repaired until april 1, 2019. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Unknown or other
The sunroof flew off the car on the freeway. It was totally rusted
- Air bags
Srs light on when delivered, stationary and in motion. 89170-12580 sensor assy. Air bag replaced by germain toyota, naples fl 11/21/18. $532.04
- Air bags · Service brakes · Service brakes, hydraulic · Vehicle speed control
TL* the contact owned a 2009 scion xb. While at a stop light and releasing the brake pedal, the contact's vehicle accelerated without warning. As a result, the contact crashed into a vehicle that was also at a stop light. There were no injuries. A police report was filed. The contact was able to…
TL* the contact owned a 2009 scion xb. While at a stop light and releasing the brake pedal, the contact's vehicle accelerated without warning. As a result, the contact crashed into a vehicle that was also at a stop light. There were no injuries. A police report was filed. The contact was able to drive the vehicle. The contact called victorville motors at (760) 733-8484 (located at 14617 civic dr, victorville, ca 92394), but did not recall what was discussed. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in nhtsa campaign number: 18e091000 (service brakes, hydraulic). The manufacturer was not notified of the failure. In addition, the contact stated that the vehicle was involved in a side collision while driving 75 mph. The air bag failed to deploy. The driver sustained minor injuries to the arm and left shoulder. The front passenger also sustained minor injuries to the head and a whiplash. Medical attention was not required. A police report was filed. The vehicle was towed to a tow lot. The contact called victorville motors again, but they did not assist. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000. *Dt*jb *tr
- Engine
Between routine oil changes, enough oil had been consumed to cause my engine to seize. I was on the freeway at 65 mph when the engine began to knock and then stopped on the off ramp, unable to move. I had my car at the dealership earlier this year for a recall and they did not notify me of this…
Between routine oil changes, enough oil had been consumed to cause my engine to seize. I was on the freeway at 65 mph when the engine began to knock and then stopped on the off ramp, unable to move. I had my car at the dealership earlier this year for a recall and they did not notify me of this problem. Adding a quart per 1000 miles would have saved me from destroying my car. I did not receive a letter or other notification for a enhanced warranty.
- Engine
TL* the contact owns a 2009 scion xb. While in traffic, the vehicle stalled without warning. The contact was able to shift the gear into neutral and restart the vehicle. The contact drove to an independent mechanic where it was diagnosed that the cylinder failed and needed to be replaced. The…
TL* the contact owns a 2009 scion xb. While in traffic, the vehicle stalled without warning. The contact was able to shift the gear into neutral and restart the vehicle. The contact drove to an independent mechanic where it was diagnosed that the cylinder failed and needed to be replaced. The contact called bell road toyota at (602) 863-0600 (located at 2020 w bell rd, phoenix, az 85023) and was informed to schedule an appointment for diagnostic testing. The vehicle was not repaired due to the diagnostic and repair fees. The manufacturer was notified of the failure, but did not assist. The approximate failure mileage was 114,000.
- Seat belts
Was sitting in stopped traffic on 7/31/2018 when I heard screeching tires. I looked in my rearview mirror and seen a vehicle coming toward me. approximate speed of vehicle 42 mph per police report. When the vehicle hit me my seatbelt failed to keep me in place. I was popped out of my seat and hit…
Was sitting in stopped traffic on 7/31/2018 when I heard screeching tires. I looked in my rearview mirror and seen a vehicle coming toward me. approximate speed of vehicle 42 mph per police report. When the vehicle hit me my seatbelt failed to keep me in place. I was popped out of my seat and hit my head on the roof of the car bending at the neck . Then in mid air I was traveling toward the windshield when about a foot and 1/2 away from the windshield my seatbelt locked and threw me back into the seat. I now have compressed spinal cord damage. Surgery scheduled 10/15/2018. Police report # 18051996
- Power train
When I remove my foot off the brake at lights the car continues rolling forward cause me to have to different fender benders
- Air bags
Takatarecall: some months ago I made an appointment for the dealer to fix the car reference the recall. at the time I made sure they knew I was a senior citizen and need a loaner car... It was agreed they would call prior to my appointment time to assure me a loaner car would be available...no call.... When I called them again they said the would call... Well, as of 5/29..still no call
- Engine
Oil consumption
- Air bags
Takata recall -my daughter hit a parked car and over corrected making the vehicle flip. No airbags deployed. My daughter had a cut on her head, huge bump on forehead, black eye, huge bump on top of her head. Her passanger fractured three finger and had her nails ripped off. She will be having surgery. We had the passenger air bag replaced due to the takata recall in november.
- Fuel/propulsion system
Combustion problem with number 1 and number 3 coils. Gas not circulating properly. problems with acceleration ensues.
- Air bags
Takata recall!!
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
- 10217806CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217804CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
- 10211828DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10204546DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10204545RL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10200383Automatic/Continuously Variable Transmission Replacement Precautions
- 10200379Immobilizer and Smart Key Reset
- 10185779TT: HVAC drain tube is found to be blocked/clogged.
- 10181769TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
- 10179604DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
- 10178780DL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
- 10170750Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
- 10170749Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
- 10170717TSB: Some 2012 ? 2015 model year iQ painted with 070 Blizzard Pearl and 2008 ? 2015 model year xB vehicles painted with 040 Super White may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and E-coat layer, exposing the gray or brownishgreen E-coat. The affected panel(s) will require prepping and repainting to address this condition. The paint repair may need to be sublet to a body shop.
- 10164896Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10164888Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers' ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10164887Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels.
- 10164886Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.
- 10152211Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.
- 10152156TSB: REVISION NOTICE August 23, 2017 Rev1: ? Applicability has been updated to include 2015 model year xB vehicles, 2015 ? 2016 model year tC vehicles, and 2016 model year iM vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Introduction. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip.
- 10134498DD: Toyota has updated the Customer Handling Reference Guide to include the expansion vehicles; please refer to TIS for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided FAQ to respond to customer inquiries. Laminated hard copies of the updated guide will be sent to your dealership service manager in the near future.
- 10134496DD: Toyota has updated the Customer Handling Reference Guide to include the expansion vehicles; please refer to TIS for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided FAQ to respond to customer inquiries. Laminated hard copies of the updated guide will be sent to your dealership service manager in the near future.
- 10134495DD: Toyota has updated the Customer Handling Reference Guide; please refer to TIS for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided FAQ to respond to customer inquiries. Laminated hard copies of the updated guide will be sent to your dealership service manager in the near future.
- 10134494WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This Warranty Enhancement Program will be launched in two phases due to current part production capacity limitations. Initially, Toyota will inform owners that they may seek reimbursement consideration for previous repairs to address excessive oil consumption. Additionally, owners will be advised that if they believe their vehicle has excessive engine oil consumption, they can contact an authorized Toyota dealer to have the engine oil consumption test performed to determine if they will be eligible for future part replacement once sufficient parts are available. Once sufficient parts are produced, Toyota will send a second owner notification letter to customers informing them they may seek part replacement if their vehicle has excessive engine oil consumption.
- 10134489DL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-00158-14(Toyota) and S-SB-0031-14 (Scion).
- 10134484RL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-00158-14(Toyota) and S-SB-0031-14 (Scion).
- 10134472SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10134468Warranty Enhancement: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007- 2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine.
- 10134256WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.
- 10134250TT: ? Based on current part order allocation, some piston types have been incorrectly identified while undergoing the ZE7 2AZ Oil Consumption repair procedure. ? Replacement pistons for ZE7 should be ordered based on the pistons removed from existing cylinder block and no longer by measurement. ? This Tech Tip includes information regarding production allocation and instructions for identifying piston type on subject engines. This will be published in the next revision of S-SB-0024-11.
- 10134235EC: Currently the Reair Kit for RAV4 Vehicles PN: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. The warranty system has been modified to accept this additional required part.
- 10134209Dealer Letter: As part of our continual efforts to ensure the best in customer satisfaction, Lexus is preparing a Warranty Enhancement Program to extend warranty coverage to address customer compaints of Excessive Engine Oil Consumption on certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2010, Certain 2009 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2009 Scion tC, and Certain 2008-2009 Scion xB vehicles equipped with a 2AZ engine.
- 10134192TSB: Some 2007-2009 model year tC and xB vehicles equipped with 2AZ-FE engines may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the Inspection Procedure in this bulletin to confirm this condition.
- 10134180Electronic Communication: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007- 2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine.
- 10134179Electronic Communication: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine.
- 10134008Some 2005 ? 2012 model year vehicles equipped with the 2AZ-FE engine may exhibit an intermittent MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0335 (Crankshaft Position Sensor ?A? Circuit) stored. The intake camshaft gear assembly has been improved to help prevent this condition.
- 10133921Scion vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
Every Scion XB model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.