2012 Subaru Outback
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Subaru › Outback › 2012
These records cover every 2012 Subaru Outback. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
16 recalls name the 2012 Subaru Outback. Newest first.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the…
Risk and remedy
Risk
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Remedy
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan)…
Risk and remedy
Risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico…
Risk and remedy
Risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode…
Risk and remedy
Risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
Risk and remedy
Risk
A vehicle rollaway can increase the risk of a crash.
Remedy
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan)…
Risk and remedy
Risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a…
Risk and remedy
Risk
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Remedy
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. The moonroof glass may come loose or detach. The amount and position of the adhesive between the glass and retainer was inadequately applied.
Risk and remedy
Risk
The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash.
Remedy
Subaru has notified the affected owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. Components inside the wiper motor bottom cover may overheat.
Risk and remedy
Risk
If the components overheat, the wiper motor bottom cover may melt and potentially catch fire.
Remedy
Subaru has notified all affected owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek…
Risk and remedy
Risk
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Remedy
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Subaru IS recalling certain model year 2012 legacy and outback vehicles, manufactured from december 1, 2011, through december 23, 2011. these vehicles may be equipped with side curtain air bags that contain an incorrect propellant mixture for the initiator component used, resulting in insufficient output of compressed gas.
Risk and remedy
Risk
The side curtain air bags may not deploy, increasing the risk of injury.
Remedy
Subaru will notify owners, and dealers will replace one or both side curtain air bag modules, free of february 21, 2012. owners may contact subaru at 1-800-782-2783.
Subaru IS recalling certain model year 2012 impreza sedans and wagons (except wrx/sti models), manufactured from april 21, 2011, through november 15, 2011, and legacy and outback vehicles manufactured from october 17, 2011, through november 23, 2011. these vehicles may be equipped with a brake master cylinder that could malfunction and cause an increase in…
Risk and remedy
Risk
The driver might misjudge the amount of brake pedal travel required to achieve the desired stopping distance. This could occur unexpectedly and without prior warning, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will inspect the brake master cylinder and if necessary, replace it, free of charge. The safety recall IS expected to begin during december 2011. owners may contact subaru at 1-800-782-2783.
Owner complaints
295 complaints15 involved a crash6 involved a fire11 injuries
What owners report most
Latest complaints
- Structure › Body
The front sub-frame assembly has rusted through in several areas. This problem was discovered by the mechanic while preparing to make an unrelated repair. There were no indications of the problem until is was discovered by the mechanic.
- Power train
While driving on I-5 at about 70 mph, I made a normal upshift from 5th to 6th gear in my 6-speed manual transmission. The shift lever went past the reverse lockout without my lifting the reverse pull collar (the owner's manual says the collar must be raised to select reverse) and the transmission…
While driving on I-5 at about 70 mph, I made a normal upshift from 5th to 6th gear in my 6-speed manual transmission. The shift lever went past the reverse lockout without my lifting the reverse pull collar (the owner's manual says the collar must be raised to select reverse) and the transmission briefly went into reverse at highway speed. The lever was in reverse for only a fraction of a second, but that was enough to strip the reverse gear teeth. There was no warning beforehand. I kept driving without knowing anything was wrong and found out later, when I tried to back up, that the vehicle has no reverse. The reverse lockout should make it impossible to select reverse during a forward upshift. Here it failed. Engaging reverse at 70 mph can damage or lock up the drivetrain and cause a loss of control or a crash in traffic. With reverse gone, I also can't leave the car in reverse when parking on a slope, as the owner's manual advises. Subaru appears to know about this. Service Bulletin 03-71-13 (07/2013) released a revised 6MT shift lever (P/N 35011CA010) "designed to improve the operation of the reverse selection mechanism," built into production starting in December 2012. My vehicle was built before that. Subaru's technician newsletter also lists a 01/2012 article, "2010 M/Y & Later Legacy / Outback 6 M/T Reverse Gear Damage." NHTSA complaint ODI 10512418 describes the same failure on a 2011 Outback. The bulletin was not a recall, so 2010-2012 6MT Legacy/Outback vehicles with the original lever remain exposed. Not yet inspected by a dealer. A Subaru of America case is open. The vehicle and parts are available for inspection. I ask NHTSA to look into the 6MT reverse lockout / shift lever on 2010-2012 Subaru Legacy and Outback.
- Service brakes
The brake line junction box rusted through. This is a known issue with Subarus of this general era but the 2012 Outback is not on the recall list. Owner noticed brake fluid was getting low, after recently refilling the reservoir. Took the car to a shop and the brake light came on day of. The shop…
The brake line junction box rusted through. This is a known issue with Subarus of this general era but the 2012 Outback is not on the recall list. Owner noticed brake fluid was getting low, after recently refilling the reservoir. Took the car to a shop and the brake light came on day of. The shop confirmed the brake line junction box was rusted through and leaking. Owner was advised that they were days away from a complete brake failure from a larger leak developing and brake pressure dropping catastrophically. As stated before this is a known issue Subaru recall campaign WQK-47. Looking online has revealed numerous Subaru owners experiencing the same problem.
- Service brakes
Brakes failed completely due to excessive rust / corrosion on brake line junction area. Brake pedal suddenly went to floor and fluid leaked out near right rear quarter of vehicle in-front of right rear tire.
- Seats
Driving on the highway was side swiped then rearended at high speed causing my driver seat to fly backwards. So the locking mechanism on the manual seat adjuster either failed or never locked
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2012 Subaru Outback. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 89,000. It was later discovered, when the title arrived, that the mileage on the title was 134,000.
- Service brakes
The brake pedal suddenly went almost to the floor while attempting to stop. Researching I found there was a recall. NHTSA Recall No. 11V-562. My car was not apparently among the ones being recalled, yet this problem is exactly as described in the bulletin. The component in question is the master…
The brake pedal suddenly went almost to the floor while attempting to stop. Researching I found there was a recall. NHTSA Recall No. 11V-562. My car was not apparently among the ones being recalled, yet this problem is exactly as described in the bulletin. The component in question is the master brake cylinder. It is available for inspection. It happened on Sat Sept 20 2025 returning from a trip approximately. 300 miles away. the symptom persists. There were no warning indicators.
- Service brakes
I took my Outback to my local highly respectable mechanic on August 20, 2025 as I needed the oil changed and the concern I had about having to add brake fluid twice in the past 4 months. He inspected my car immediately and he refused to let me drive it out of his shop as there is a dangerous brake…
I took my Outback to my local highly respectable mechanic on August 20, 2025 as I needed the oil changed and the concern I had about having to add brake fluid twice in the past 4 months. He inspected my car immediately and he refused to let me drive it out of his shop as there is a dangerous brake line leaking issue that could result in brake failure. He told me that my Outback is not the first that he had to repair this “Subaru manufacturing defect”. I had to get it repaired. I checked to see if there was a NHTSA recall on my Outback year and there was none, only prior years. Yet when I went online searching more, I found an article that stated that Subaru was going to recall the 2012 Subaru as well? The repair shop owner said to us that my wife is a "gentle driver" and that was good, because, if she had to apply the brakes very hard to avoid a collision, they probably would have failed. Please understand that I read the recall for previous years of Outbacks and other Subaru models, and my Subaru Outback had the exact same defect. I did contact Subaru of America and they responded that my Outback does not have a recall, only prior years. Unbelievable!!! The exact same make and model with the exact same defect and they just blow me off! I was lucky that we did not reach the point of a serious accident. I hope that NHTSA will evaluate my, and I am sure other safety issues with Subaru brakes, and take some action to give other owners the opportunity to make this very serious safety matter right, and avoid an accident. In a related question, can NHTSA somehow require auto manufacturers to inspect their vehicles that are still on the road after say 12 years to helpfully provide some safety assurance to the drivers of their vehicles?
- Air bags · Electrical system · Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
The contact's girlfriend owns a 2012 Subaru Outback. The contact stated that the vehicle hesitated while starting. In addition, the contact attempted to jumpstart the vehicle; however, the vehicle failed to start. The check engine warning light was intermittently illuminated. The contact stated…
The contact's girlfriend owns a 2012 Subaru Outback. The contact stated that the vehicle hesitated while starting. In addition, the contact attempted to jumpstart the vehicle; however, the vehicle failed to start. The check engine warning light was intermittently illuminated. The contact stated that during rainy weather, several unknown warning lights were illuminated. The contact scanned the vehicle with an OBD2 scanner and retrieved DTC codes: P0420 (Catalytic convertor) and P0057 (Ignition System). The vehicle was taken to a local dealer to be diagnosed. The contact was informed that there were failures with the rear brake pads, rotors, PCV valve, valve cover gasket, engine air filter, catalytic converter heat shield; and a cylinder #4 misfire. The DTC codes P0304, and P0420 (Catalytic convertor) were also retrieved. The contact was informed that the catalytic converter needed to be replaced first. The contact stated that several repairs were made prior; however, the failure persisted. Upon further investigation, the contact related the failure to Subaru Service Program Bulletin: WQC-39, WVY-35, WUF-91r, TKC-19R, and NHTSA Campaign Number: 20V003000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,803.
- Power train
When coming to a stop, the car shudders and often stalls just like if you didn't press in the clutch on a manual transmission. No warning lights or messages. See details in TSB- 16-90-13R. Subaru knows about this issue and it has been reported in many vehicles. My car was at a Subaru dealership at…
When coming to a stop, the car shudders and often stalls just like if you didn't press in the clutch on a manual transmission. No warning lights or messages. See details in TSB- 16-90-13R. Subaru knows about this issue and it has been reported in many vehicles. My car was at a Subaru dealership at least half a dozen times during 2017-2018 when this issue came to light and no one notified us to have it checked. Fast forward to now and for the last year my car has been shuddering when coming to a stop, and about 2-3 months ago, it started stalling. This is an absolute safety issue and should be a recall. I've been in many situations where it stalls and I am vulnerable to getting rear-ended because it takes time to restart the car and get moving again. This is particularly true in traffic or situations where you need to stop suddenly and others behind you are not anticipating you being stopped in the roadway.
- Engine · Power train
Vehicle stalls when stopping. This is a huge safety issue because stalling at intersections can cause accidents. Dealership diagnosed a faulty torque converter. This torque converter (it should be part number 31100AB170) issue is widely known in this production series of the Subaru outback. After…
Vehicle stalls when stopping. This is a huge safety issue because stalling at intersections can cause accidents. Dealership diagnosed a faulty torque converter. This torque converter (it should be part number 31100AB170) issue is widely known in this production series of the Subaru outback. After hundreds of complaints were filed with the NHTSA, Subaru extended the warranty on all their automatic transmissions to avoid a recall around 2017, but closed the extended warranty in 2022. Subaru now tries to convince their customers that these vehicles are too old for the issue to be attributable to them, despite knowing that they equipped these vehicles with defective parts. See the following: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Vehicle speed control
The last incident? I couldn't recover my intentions. (Incidents of random acceleration seem to only happen when I am turning). The last incident occurred in my mall parking lot.. I was about to turn and suddenly the car shot forward. I could have fought to maintain my turn but that would have been…
The last incident? I couldn't recover my intentions. (Incidents of random acceleration seem to only happen when I am turning). The last incident occurred in my mall parking lot.. I was about to turn and suddenly the car shot forward. I could have fought to maintain my turn but that would have been aggressive maneuvering. Nothing, thankfully, was in front of me, so this was the first time I was deviated off course. 1 - random acceleration 2 - if my reflexes were not quick enough, there would have been vehicular accident and/or pedestrian being struck 3 - no... not able to duplicate. 4 - no check engine lights prior. One instance, as I avoided a collision, that threw a code (CEL) but scanner didn't see any codes. CEL went away 3 days later. NOTE: I am in North Bay, Ontario, Canada
- Exterior lighting
The contact owns a 2012 Subaru Outback. The contact stated that vehicle was consistently burning out the headlight bulbs. The contact stated that within 3-years he had replaced the driver's and the passenger’s side headlight bulbs 7 times, and following one failure the passenger’s side headlight…
The contact owns a 2012 Subaru Outback. The contact stated that vehicle was consistently burning out the headlight bulbs. The contact stated that within 3-years he had replaced the driver's and the passenger’s side headlight bulbs 7 times, and following one failure the passenger’s side headlight housing was replaced. The contact stated that the bulb in the new housing was blown. The contact stated that a headlight bulb had blown while driving at night at an undisclosed speed. The contact had taken the vehicle to an independent mechanic who determined that the wiring and electrical system was working as designed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
- Power train
While driving on the highway, we were forced to brake swiftly. As a result, the known issue of the torque converter in this model of car caused the engine to stall in the middle lane of the highway and almost causing our deaths as multiple tractor-trailers had to swerve to avoid our immobilized…
While driving on the highway, we were forced to brake swiftly. As a result, the known issue of the torque converter in this model of car caused the engine to stall in the middle lane of the highway and almost causing our deaths as multiple tractor-trailers had to swerve to avoid our immobilized vehicle until it could be restarted. This could've led to to the deaths of me, my family and many other road-users. I can't believe this isn't a recall when it's such a wide-spread and known problem with this model.
- Electrical system · Fuel/propulsion system · Unknown or other
The warning lights stay on constantly. I have changed the mass flow air sensor, O2 sensors, serpentine belt, gas cap, treated the fuel system and the lights are still on. This is a common problem with Subaru Outback Owners.
- Service brakes
Rear four way brake junction is completely corroded and leaking fluid causing a complete loss of braking. This appears to be the exact same issue as referenced in this recall [XXX] ) that affects previous model years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Just after 100k mile service, car began to shutter when slowing and then stalls at stops. Eventually after I leave it in neutral for up to 2-20 min it will finally restart. First time it happened it wouldn’t start. I had to push vehicle out of major intersection to avoid being hit then pay to tow…
Just after 100k mile service, car began to shutter when slowing and then stalls at stops. Eventually after I leave it in neutral for up to 2-20 min it will finally restart. First time it happened it wouldn’t start. I had to push vehicle out of major intersection to avoid being hit then pay to tow it to nearest mechanic. Once there, it restarted and problem couldn’t be replicated nor did it relay any codes. Happened again the next two occasions I drove it so I immediately took it to Subaru dealer using side streets to avoid potential accident. After researching my model/year and symptoms, I found this was a common complaint with 2012 Outback’s and there have been numerous CVT issues. One of these issues is a faulty torque converter that causes stalling and usually appears around 100k mile mark (of course just shy of warranty). In 2017 (prior to owning car) a bulletin was released notifying dealers of issue which led to extension of warranty due to customer complaints. Given this new information, I was not shocked when dealer diagnosed my car as needing a new torque converter. Had I known this was an issue beforehand, I would have requested an inspection when spending thousands for 100k mile maintenance. I even brought vehicle to same Subaru dealer years prior (when it would have still been under warranty) for noise and shaking when accelerating/braking. They said this was normal for box engines and test drove it without any concerns. I can’t believe with the vast complaints on CVT issues that Subaru has not issued a recall. It’s irresponsible, dishonest, and a major safety concern. Consumers have right to be notified if they may be affected or put at risk.
- Air bags
Car was involved in a head on collision [XXX] with a concrete exit barrier after being pushed into the lane by a driver trying to in front of them trying to make a last second dash for the exit. Not sure if the driver was in blind spot, but the vehicle trying to merge did use turn signal or…
Car was involved in a head on collision [XXX] with a concrete exit barrier after being pushed into the lane by a driver trying to in front of them trying to make a last second dash for the exit. Not sure if the driver was in blind spot, but the vehicle trying to merge did use turn signal or respond to horn honking from myself. In order to avoid the hitting the other driver, who was unaware of my car while aggressively merging, I tried driving into the safety lane, but at 65 MPH could not stop in time from hitting the barrier My safety was put at risk because upon impact the driver airbag did not deploy. The entire front end of the car crumbled and the car was declared totaled by the driver's insurance. The airbag deployment could have prevented more serious injury to the driver, by did not deploy. The driver was wearing their seat belt and suffered a bruised sternum and PTSD. Driver called police who did not file a report due to no damage to another vehicle or property or several injury to any persons. Airbag was part of the takata airbag recall for Subaru. Airbags are on record of being replaced at a Subaru dealership Redwood City, California- driver verified post crash. There were no warning lamps indicated the airbag was disabled. Driver alerted Subaru's quality control hotline who inspected the car on [XXX]. No word has been returned on why the airbag did not deploy during the crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering · Suspension
Subframe is rusted out and causing control arm wobble which I cannot control the steering correctly
- Power train
The contact owns a 2012 Subaru Outback. The contact stated while driving 65 MPH, the vehicle lost motive power and decelerated, prompting the contact to quickly exit the roadway, where the failure persisted. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who…
The contact owns a 2012 Subaru Outback. The contact stated while driving 65 MPH, the vehicle lost motive power and decelerated, prompting the contact to quickly exit the roadway, where the failure persisted. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the continuously variable transmission (CVT). The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000.
- Engine · Power train
The car stalls out at stops. It shutters and them stalls like a 5 speed car. I have almost been rear-ended on a couple occasions. It is now in the shop for a torque converter replacement
- Power train
Couple weeks back while driving on the highway my check engine light came on along with different lights and transmission oil warning and car immediately lost power. I was able to pull over without incident. Then I took it to my local mechanic, they changed the transmission fluid and changed some…
Couple weeks back while driving on the highway my check engine light came on along with different lights and transmission oil warning and car immediately lost power. I was able to pull over without incident. Then I took it to my local mechanic, they changed the transmission fluid and changed some fuses. It seemed fine after the repair and I started to drive home, but again the same warning lights came on and the repair shop advised me to take it to the nearest Subaru dealer which is an hour away from my home. I paid for the diagnostics and the dealer concluded the problem as follows "Transmission Valve Body: faulty causing check engine light and at oil temp light, will need to sit overnight for sealant to dry before fluid can be added.". I did some research and found that this is a known problem for the 2012 Outback and Subaru had a 10 year/100k extended warranty for the exact problem and didn't do any recall even though so many vehicles were affected and are being affected every day. There are numerous complaints regarding this. Though as being 2nd owner and have driven just 9k miles in 2 years while performing regular maintenance this is very unfortunate and dangerous. I emailed the manufacturer to cover this since 100k was up and it should have been recalled. This was their response" Dear [XXX]: Thank you for contacting Subaru. Your vehicle did have a 10 year/100,000 mile warranty for extended transmission coverage. Regrettably, it is far outside of warranty and Subaru of America would not be in a position to consider financial assistance towards your repair. I will notate your feedback in the case for Product Development to consider when designing future models. Sincerely, David Subaru of America, Inc. Customer Advocacy Department 1-800-SUBARU3 (1-800-782-2783) Case Number: [XXX]" They should recall the vehicle for this problem or offer free repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train
When coming to a quick or hard stop, car will rumble then stall out. To confirm that the issue is transmission based I shift the car into neutral then brake quickly and the issue does not arise.
- Wheels
Odd noise arising from Front driver side wheel while driving on the interstate at 70mph. No indicator/warning lights/messages. Noise became much louder prompting us to stop driving and inspect. One of the 5 lug studs had broken off. Two of the 5 lug nuts were loose enough to hand rotate. Once…
Odd noise arising from Front driver side wheel while driving on the interstate at 70mph. No indicator/warning lights/messages. Noise became much louder prompting us to stop driving and inspect. One of the 5 lug studs had broken off. Two of the 5 lug nuts were loose enough to hand rotate. Once diagnosed, we tightened all 4 remaining lug nuts. After driving 15min on the interstate at reduced speed, the noise from the front driver side wheel returned. The car was slowly driven off the interstate and re-inspected. The lug nuts were loose again. At this point, I felt the car was unsafe to drive, so I and my two passengers had to find an alternative ride given our safety was at risk. We were about 200miles away from home. The car was towed to the Subaru dealership in Midlothian, Virginia (Hyman Bros) for further inspection/repair. The Subaru dealership repair team told me that the lug stud was corroded and snapped off. The same Subaru dealership had recently (2,500miles prior) serviced the car including tire rotation and inspection in which they report they inspect the lug studs and they were sufficient for driving.
- Engine
No issues with the car since I bought it new and was dedicated to regular Maintenance. Less than a week after a regular scheduled oil change and driving on the main interstate highway cruising at 65mph, the car just suddenly jerked. I thought I had blown a tire but the Brake light came on and then…
No issues with the car since I bought it new and was dedicated to regular Maintenance. Less than a week after a regular scheduled oil change and driving on the main interstate highway cruising at 65mph, the car just suddenly jerked. I thought I had blown a tire but the Brake light came on and then soon after the engine light came on. I was able to get off the highway but the acceleration decreased to a slow crawl. I had it towed to the nearest Subaru dealership that morning in which they said the issue is that both 1 and 4 are not correctly firing. They checked the spark plugs and checked the injector, but both did not fix the issue. They have now told me that they need to get the engine pistons/valves "machined". They are reaching out to Subaru to see if they can help since there is nothing I could have done to prevented this issue and they are hearing more of this issue occurring in Subaru cars. I'm praying that Subaru will help me with my vehicle but am waiting to hear from the Subaru dealership.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Autoliv Air Bag Propellant Mixture
The summary for this investigation, labeled EQ12-002 Autoliv Closing Resume, can be found attached separately to this resume.This EQ is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
- 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
- 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
- 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
- 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
- 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
- 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
- 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
- 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
- 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
- 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
- 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
- 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
- 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
- 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
- 11005609This announcement provides information on Takata Recall Escalated Towing Program.
- 11005608This thermo control valve video contains information on the replacement of thermo control valve.
- 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
- 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
- 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
- 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
- 10248224SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (certain specific vehicles only).
- 10248223SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
- 10244915SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
- 10243369This bulletin announces the availability of a countermeasure torque converter assembly to address a customer concern of very low engine RPM when coming to a stop.
- 10241801The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 10240110This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
- 10237234Takata Front Passenger Airbag Module / Inflator Like for Like Recall
- 10235961Remanufactured CVT Program
- 10235911Intercooler/Intake Air Duct
- 10235894Revision to Troubleshooting Information for VDC DTC C0071
- 10235893Oil Control Valve Assembly Part Number 10921AA230
- 10235875Subaru Service and Technical Support Line Newsletter
- 10235852Service Manual Corrections
- 10235836Design Change to Lock-Up Type Torque Converter
- 10235835Inspection Procedure for AT Oil Temperature Warning Lamp Flashing
Every Subaru Outback model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.