2025 Subaru Outback
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Subaru › Outback › 2025
These records cover every 2025 Subaru Outback. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
83 complaints5 involved a crash2 involved a fire1 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking · Lane departure › Blind spot detection · Service brakes
Rear Automatic Braking (RAB) system conducted an emergency , neck snapping stop while backing out of a sloped driveway at 9PM local time, zip 94596, walnut creek, California. There was no vehicle traffic, pedestrian traffic or other movements nearby to trigger the RAB system. There was a local…
Rear Automatic Braking (RAB) system conducted an emergency , neck snapping stop while backing out of a sloped driveway at 9PM local time, zip 94596, walnut creek, California. There was no vehicle traffic, pedestrian traffic or other movements nearby to trigger the RAB system. There was a local rescue ambulance parked on another intersecting street, well over 300 feet away, with emergency flashing lights. As the driver, I immediately checked for traffic, pedestrians, etc, found nothing; rolled down windows to check again, found nothing. The vehicle was still held by the RAB system, I applied pressure to the throttle and the car slowly started to backup and the brakes then released. I believe the RAB system responded to the flashing lights, categorizing it as a moving vehicle rather than as a stationary rotating beacon over 300 feet away. Subaru needs to adjust/modify/include in the software a better way to handle this type of warning lights into the RAB system.
- Power train
The contact owns a 2025 Subaru Outback. The contact stated that while driving on the freeway in stop-and-go traffic with the automatic braking system activated, the vehicle erroneously reversed and failed to immediately stop while depressing the brake pedal. The contact shifted out of drive(D) and…
The contact owns a 2025 Subaru Outback. The contact stated that while driving on the freeway in stop-and-go traffic with the automatic braking system activated, the vehicle erroneously reversed and failed to immediately stop while depressing the brake pedal. The contact shifted out of drive(D) and then back to drive(D), and the vehicle stopped. The contact stated that the failure had occurred a second time during a trip before returning to normal operation, and the vehicle was driven to the residence and parked. The vehicle was later towed to the local dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 14,500.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Power train
July 4, 2025 car had about 4100 miles Severe dangerous phantom braking on highway CA 280 N just prior to foothill expressway exit at about 7:30 pm. Suddenly while traveling 60+ MPH on mid lanes of freeway car auto braking caused car to brake/slow to 1/2 speed with no visible obstacle seen by any…
July 4, 2025 car had about 4100 miles Severe dangerous phantom braking on highway CA 280 N just prior to foothill expressway exit at about 7:30 pm. Suddenly while traveling 60+ MPH on mid lanes of freeway car auto braking caused car to brake/slow to 1/2 speed with no visible obstacle seen by any of 4 adults in car. Multi[ple Dash lights up with eyesite failure and all red , green and yellow lights. Gas pedal ws unresponsive no power. Eminent crash danger. Driver responded trying to hit gas then brake to steer off freeway. After several seconds the car gas pedal eventually responded and I was able to exit freeway at next exit. Taken to dealer July 23, 2025 Reported to Subaru of Santa Cruz . Tech could not duplicate state"The cameras will pickup objects and may brake if the freeway or road turns sharply". Manager of Service also indicated that this can happen if sun is setting. Since that time had P1894 cv transmission code at 12,567 at regular maintenance, techs local and Subaru engineer unable to identify problem erased codes to see if it repeats. 16,034 miles Aug14,2026 Hi pitched engine noise. Dealer diagnosed head gaskets leaking, engine idler pulley failure, pct value and hose leaking. repaired. Lemon claim denied by Subaru 2x cases filed with manufacturer no repair of automatic braking forward or rear collision system or transmission. Engine repair at this mileage indicates defective vehicle. I was hoping to resolve this with the manufacturer . but the safety issues with phantom braking and power trains early failures are unacceptable.
- Equipment › Electrical › Infotainment
See attached document for complaint.
- Forward collision avoidance › Automatic emergency braking · Service brakes
The brakes failed and could be inspected upon request. My safety and the safety of two other passengers was put at risk because my vehicle rear ended an another vehicle at a red light. The problem has not yet been confirmed or reproduced by the dealership or inspected by the manufacturer, police, insurance representative of others. There were no warning messages, or symptoms of the problem prior to the failure.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
While traveling along I-94E outside of Macomb County on September 10th at around 8:30AM, forward collision warning triggered twice while facing the direct sun. It triggered for around 6 seconds. Shortly after getting off the Shook Rd exit at around 8:45M and turning right, I had a full AEB activation while again facing the sun, almost causing the vehicle behind me to rear end me.
- Electrical system
The large LCD screen infront the shifter just goes blank. Been to the dealer the reload the operating system to no avail.
- Lane departure › Assist
Lane-keeping/lane-centering: The system repeatedly pulls the vehicle too far to the right. More seriously, while driving on the freeway, it has randomly and suddenly jerked the vehicle to the right with a rapid steering input. This is not simply a matter of the system being imperfect—it creates a serious safety concern because the vehicle can move abruptly toward the edge of the lane or toward an adjacent lane.
- Electrical system
Car battery has been failing since June it will not stay charged it started out losing power over weekends now it is every day. It is so bad I purchased a portable battery charger from auto zone to jump my car.
- Power train
Needed to move quickly out of way of oncoming traffic, but delay/hesitation in CVT made it almost impossible to avoid traffic.
- Steering
When engine auto-restarts after Auto Start-Stop has started engine, steering wheel jerks violently if it is not completely straight, dislocated my 5th finger.
- Electrical system
GPS goes out..dealer has tried to fix numerous times
- Engine · Fuel/propulsion system
NHTSA Complaint Narrative — Draft On July 9, 2026, in the evening, my leased 2026 Subaru Outback Touring caught fire while we were driving home. We were stopped in a left-turn lane waiting on a left-turn signal. When the light turned, the vehicle in front of us moved forward — which, in hindsight…
NHTSA Complaint Narrative — Draft On July 9, 2026, in the evening, my leased 2026 Subaru Outback Touring caught fire while we were driving home. We were stopped in a left-turn lane waiting on a left-turn signal. When the light turned, the vehicle in front of us moved forward — which, in hindsight, was fortunate, because molten metal was sprayed across that exact spot moments later. The engine effectively exploded, throwing molten metal from the melted hood and engine components into the air around the car. We exited the vehicle immediately, leaving it burning in the left-turn lane. The fire department, based only about half a mile away, arrived within approximately 4 minutes, but it still took them roughly 35 minutes to fully extinguish the fire given its intensity. The vehicle had just been returned that day (or very recently) from a 3.5-week internal engine repair at the dealership. This was the third time I had reported the same underlying engine problem to Subaru — the recent lengthy repair was the first real attempt by the dealer to address it, and it failed within days of the vehicle being returned to me. My spouse and I were in the car moments before the explosion. Had we been delayed even briefly — for example, had the car ahead of us not moved forward when it did — we believe we could have been seriously injured or killed by the explosion and flying molten debris. The vehicle was a total loss. I am filing this complaint because: This was the third report of the same engine issue prior to the fire, indicating a recurring, unresolved defect rather than an isolated incident. The failure occurred immediately after a dealership repair specifically intended to fix this problem, suggesting the underlying defect was not — or could not be — properly corrected. The nature of the failure (explosive engine fire while driving, throwing molten metal across an active traffic lane) presents a serious risk of injury or death to occupants, other drivers, and bystanders
- Visibility
The contact owns a 2025 Subaru Outback. The contact stated that while driving during heavy rainfall, the front windshield displayed a distorted view while the windshield wipers were activated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not…
The contact owns a 2025 Subaru Outback. The contact stated that while driving during heavy rainfall, the front windshield displayed a distorted view while the windshield wipers were activated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified. The front windshield was cleaned. Upon further investigation, the contact associated the failure with the manufacturing of the windshield glass. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
- Seats
The passenger seat airbag light does NOT always come on when my wife, 93 lbs, sits in the passenger seat. It will come on with someone heavier. This also happened in the loaner car I was given, 2026 Forester, by the dealer while they investigated my car. The airbag light did not come on when my…
The passenger seat airbag light does NOT always come on when my wife, 93 lbs, sits in the passenger seat. It will come on with someone heavier. This also happened in the loaner car I was given, 2026 Forester, by the dealer while they investigated my car. The airbag light did not come on when my wife was in the seat. Dealer says thereshold switch is operating according to factory specification. I say the specification needs adjustment. This was NOT a problem with my 2021 WRX.
- Electrical system · Engine
The contact owns a 2025 Subaru Outback. The contact stated that the vehicle failed to start while attempting to start it. There were no warning lights illuminated. A tow truck company successfully jump-started the vehicle, and the vehicle was towed to the local dealer. The dealer was unable to…
The contact owns a 2025 Subaru Outback. The contact stated that the vehicle failed to start while attempting to start it. There were no warning lights illuminated. A tow truck company successfully jump-started the vehicle, and the vehicle was towed to the local dealer. The dealer was unable to duplicate the failure. The contact returned to retrieve the vehicle, and the key fob failed to operate, and the vehicle failed to start. The dealer provided a loaner vehicle. There was no indication that the battery had failed; however, the dealer replaced the battery. The dealer had not yet determined the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 10,000.
- Unknown or other
On May 16, 2026, I was driving approximately 65 mph northbound on the Glenn Highway near Anchorage, Alaska, in my 2025 Subaru Outback Wilderness. Traffic was light, and there were no vehicles within approximately 150 yards of my vehicle. Without warning, my wife and I heard a loud bang followed…
On May 16, 2026, I was driving approximately 65 mph northbound on the Glenn Highway near Anchorage, Alaska, in my 2025 Subaru Outback Wilderness. Traffic was light, and there were no vehicles within approximately 150 yards of my vehicle. Without warning, my wife and I heard a loud bang followed immediately by the sound of rattling glass. The factory-installed moonroof suddenly shattered while the vehicle was traveling at highway speed. I did not observe any object strike the vehicle, and there were no nearby vehicles or adverse weather conditions that would explain the failure. Fortunately, the interior moonroof shade was closed. Had it been open, shattered glass could have fallen directly onto the driver and passenger, potentially causing eye injuries, distraction, or loss of vehicle control while traveling at highway speed. After safely pulling over, I documented the damage with photographs and contacted Continental Subaru of Anchorage two days later to schedule a warranty inspection. When I brought the vehicle to the dealership on May 28, the warranty claim was dismissed before any inspection findings were explained to me. I was ultimately told that Subaru does not cover shattered moonroof glass under warranty and that only cracked glass may be covered. I was directed to file an insurance claim instead. I asked the dealership to identify evidence of an external impact that would explain the failure, but no impact point or other physical evidence was shown to me. I was required to pay for replacement of the moonroof despite the vehicle having only approximately 30,000 miles. I am submitting this report because a spontaneous failure of a factory-installed moonroof while driving at highway speed presents a significant safety hazard. I am also aware of numerous publicly reported incidents involving similar sudden moonroof failures in Subaru Outback vehicles, which I believe warrant further investigation.
- Seat belts
The back passenger seatbelt does not retract. It stays loose after use and there are safety concerns. I don't feel safe having any passengers in my car.
- Seat belts
The seat belts in the backseat get un-aligned when you sit in the seat buckled up. when this happens the seat belt will not retract. This happens every time I sit in the backseat and I have to remember to refeed the belt into the guide.
- Lane departure › Assist · Steering · Wheels
I bought a brand new 2025 subaru outback in April of 2025. At first service (oil change and tire rotation) in Jan 2026, I complained that the vehicle keeps swerving left and right and Subaru of Ann Arbor said they will diagnose the i-Sight vehicle system and correct it. But right after delivery , i…
I bought a brand new 2025 subaru outback in April of 2025. At first service (oil change and tire rotation) in Jan 2026, I complained that the vehicle keeps swerving left and right and Subaru of Ann Arbor said they will diagnose the i-Sight vehicle system and correct it. But right after delivery , i realized the steering had to be held at ~5 degrees to the right (off centered) to get the car go straight. I complained and I was made to bring the car in 3 times to Subaru of Ann arbor - only to go without a fix. The car fishtailed, the traction control system malfunctioned in normal roads and highways due to the steering angle error. I was asked my Subaru of Ann Arbor to not come there anymore and take it to a different dealership. I complained to Subaru of America (Customer advocacy) and they asked me to pick a different dealer - Lafontaine Subaru. Even there the technicians argued that the car is good and just did an alignment without fixing the steering angle error issue. The steering angle sensor is tied to the vehicle safety software controls, traction control system and safety systems such as lane keep. I have to keep the steering tilted to keep the vehicle in lanes and I am struggling to keep it safely within lanes since January 2026. Subaru of America has not intervened even after the 6th repair in 3 months as the problem is not fixed. the lives of my family including a [XXX] infant for whom I got the car is being threatened on a daily basis. I keep telling the urgency and grave danger and the last response from the second subaru dealer was this is the maximum we can do. I am feeling threatened as I paid a fortune for a new car and wanted to secure my infant and my family. Our safety has been disregarded despite multiple complaints and repairs in the first year of ownership. Mileage now is 6100 miles total. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Automatic emergency braking · Service brakes
On 6/22/2026 we were driving on the highway that had no objects in the road and one oncoming car about 200 to 300 yards away when our brakes locked up and a crash indicator popped up on the drivers screen. My wife and I were thrown violently forward into our seat belts it felt like we had been in a…
On 6/22/2026 we were driving on the highway that had no objects in the road and one oncoming car about 200 to 300 yards away when our brakes locked up and a crash indicator popped up on the drivers screen. My wife and I were thrown violently forward into our seat belts it felt like we had been in a crash. I feel that if someone had been following us we would have been hit from behind. We immediately took the car to the dealer to be checked out. The next day they said they found nothing wrong with the car and gave it back. The car did have an update load earlier in the day.
- Forward collision avoidance › Automatic emergency braking
Twice in one week I was backing slowly out of my driveway. No cars were in sight and the Subaru slammed on the breaks. The first time tweaked my back as I was looking over my shoulder when it broke so aggresively. I am fine.
- Unknown or other
A message from SiriusXM pops up on the screen from which every system of the vehicle is controlled. That screen is then inoperable until that advertisement is closed by hitting a button in an unsafe location on the screen relative to the driver. This has been harshening to me every time I’ve started the car over the last 2 days.
- Electrical system · Engine · Fuel/propulsion system
I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I…
I just bought my Subaru outback brand new in October 2025. I’ve maintained my oil changes at the dealership. I bought it from in the last one was last may 26. I filled up my tank with a full tank of gas June 1. On June 2 when I was driving home from work on the I 94 Highway in Detroit Michigan I was going about 50 mph when my check engine light went on and within seconds the engine failed. The car was still on, but the gas pedal wouldn’t work and I was in the far left-hand side lane of the highway. I was able to slowly pull over to the fire right hand shoulder, even though it was during peak traffic time. As I pulled over, I started seeing smoke come from under the hood. I then seen a big flame which made me quickly get out of the vehicle and then seconds two minutes later the entire vehicle was in golf in flames and had many explosions throughout. I had no prior indications notifying me that there was something wrong with my vehicle. I had no problems with it. There was only 12,500 miles on the vehicle. There was no obvious cause to this happening. It was only me in the car however if there were small children in car seats or less mobile elderly people in the car, I don’t think that they would have made it out safely. The fire department came and put out the fire. A police report was made with the Michigan State troopers. My insurance is progressing. They are working on a claim. I also contacted Subaru of America and opened up a case with them. I notified the Subaru of Troy dealership that this happened.
- Unknown or other
I am repeatedly getting a pop-up ad from Sirius XM radio on my touch screen info Center on the dashboard. I cannot use any of the other on-screen commands until I cancel it, and the x to cancel. It is in a place that's kind of far away from the driver side and difficult to reach. And it's very…
I am repeatedly getting a pop-up ad from Sirius XM radio on my touch screen info Center on the dashboard. I cannot use any of the other on-screen commands until I cancel it, and the x to cancel. It is in a place that's kind of far away from the driver side and difficult to reach. And it's very distracting. There's evidently a way to opt out of it, but you have to have a Sirius XM radio account in order to do that. And I don't think it's reasonable to expect somebody to provide personal information to opt out of a service. This is a dangerous and distracting item that needs to end.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010932"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below: SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code."
- 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
- 11010911The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.
- 11010908This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and Navigation system utilized in the models listed.
- 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
- 11009689This bulletin following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.
- 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
- 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
- 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
- 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
- 11008277This bulletin announces availability of new reprogramming files developed to address the two symptoms, a jerk or judder sensation felt from the powertrain during braking with the air conditioning on, or a shudder is felt from the powertrain along with a screeching type of sound.
- 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
- 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
- 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
- 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
- 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
- 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
- 11005632This announcement provides all Subaru retailers information on certain 2025 MY Legacy and Outback vehicles with head unit concerns.
- 11005625This announcement provides Subaru retailers information when encountering customer concerns involving the head unit. There are alternative methods for customers wishing to complete certain tasks.
- 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
- 11005620This bulletin announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.
- 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
- 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
- 11005609This announcement provides information on Takata Recall Escalated Towing Program.
- 11005608This thermo control valve video contains information on the replacement of thermo control valve.
- 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
- 11005597"This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified."
- 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
- 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
- 11002729This bulletin announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.
- 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
- 10252494This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with 2023MY, allowing access to valet mode through the head unit.
Every Subaru Outback model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.