2022 Tesla Model S
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2022 Tesla Model S. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
20 recalls name the 2022 Tesla Model S. Newest first.
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111…
Risk and remedy
Risk
A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk and remedy
Risk
An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy
Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk and remedy
Risk
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy
Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk and remedy
Risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208…
Risk and remedy
Risk
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk and remedy
Risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent…
Risk and remedy
Risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Risk and remedy
Risk
An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Remedy
Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Risk and remedy
Risk
A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane…
Risk and remedy
Risk
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window…
Risk and remedy
Risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Tesla, Inc. (Tesla) is recalling certain 2022 Model S vehicles. The front bumper carrier structure may alter the vehicle's crash detection, causing the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant…
Risk and remedy
Risk
A passenger air bag that does not deploy as intended increases the risk of injury.
Remedy
Tesla Service will replace the front bumper carrier structure, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-10-006.
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Risk and remedy
Risk
A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S vehicles. The right or left side curtain air bag inflators may have been assembled incorrectly.
Risk and remedy
Risk
An incorrectly assembled inflator can cause a delayed or improper deployment of the side curtain air bag, increasing the risk of injury during a crash.
Remedy
Tesla Service Centers will replace the side curtain air bags, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-001.
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal…
Risk and remedy
Risk
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant…
Risk and remedy
Risk
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk and remedy
Risk
Failing to stop at a stop sign can increase the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Owner complaints
140 complaints3 involved a crash
What owners report most
Latest complaints
- Suspension · Wheels
2022 Model S Long Range, 21″ Arachnid wheels, Michelin Pilot Sport 4S 295/30ZR21 rear, 265/35ZR21 front. Rear tires wear through to the cords on the inner shoulder while the rest of the tread looks new; fronts wear the outer shoulder. Nine replacement tires from Tesla in 47,000 miles (rears May…
2022 Model S Long Range, 21″ Arachnid wheels, Michelin Pilot Sport 4S 295/30ZR21 rear, 265/35ZR21 front. Rear tires wear through to the cords on the inner shoulder while the rest of the tread looks new; fronts wear the outer shoulder. Nine replacement tires from Tesla in 47,000 miles (rears May 2025 and Oct 2026; fronts May 2024, Apr 2026, Jun 2026), plus two loaner-wheel flats (May and Aug 2026). Every failure presented as a slow leak or flat with no visible wear. Tesla performed four-wheel alignments on 5/18/2024 and 4/22/2026, both recorded “within specifications”; a front tire fitted at the second alignment failed about 2,300 miles later. Tesla never identified a cause. On 10/22/2026 the Tysons Corner, VA service manager attributed the wear to lack of tire rotation; Tesla's own invoices of 12/23/2022, 7/19/2023, 4/22/2026 and 10/22/2026 record “Tire rotation recommended: No,” and the service manual allows only side-to-side swaps on this staggered setup, which cannot move inner-shoulder wear. The cause appears to be the non-adjustable negative rear camber on 2021+ Model S, as described in ODI 11636646, 11645675, 11710217, 11732580 and 11580793. Hidden inner-edge failure on a 4,800-lb car at highway speed is a blowout risk. Requesting investigation of the 2021+ Model S rear suspension geometry on 21″ wheels.
- Air bags · Electrical system · Seat belts
I am getting an error of the Tesla Front Passenger Restraint System Fault. This is a known issue among Tesla owners and Tesla wants to charge for repair/replacement when this is a design flaw.
- Steering · Tires · Wheels
Back tires are popping in the inner wall I’m on my 6th tires for the years same thing keeps happening. Steering wheel is falling apart Tesla is refusing to fix it.
- Forward collision avoidance › Adaptive cruise control
Since a XXX Tesla software update, Full Self-Driving on VIN [XXX] applies the brakes suddenly with no visible obstacle. This phantom braking occurs at least 5–6 times every day. Vehicles behind me have slammed on their brakes and I have had near rear-end collisions. I purchased FSD outright. I have…
Since a XXX Tesla software update, Full Self-Driving on VIN [XXX] applies the brakes suddenly with no visible obstacle. This phantom braking occurs at least 5–6 times every day. Vehicles behind me have slammed on their brakes and I have had near rear-end collisions. I purchased FSD outright. I have taken the car to Tesla Service in Mount Kisco, NY and White Plains, NY. Neither location restored the feature or issued a software fix. Customer support said they cannot reach engineering. This is an ongoing safety hazard to following traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Wheels
This vehicle has a recurring suspension defect causing a chassis or suspension component to make physical contact with the inner shoulder of the rear tires during normal operation, producing a sharp linear cut progressing to full cord exposure and fraying of internal steel and aramid belts. This…
This vehicle has a recurring suspension defect causing a chassis or suspension component to make physical contact with the inner shoulder of the rear tires during normal operation, producing a sharp linear cut progressing to full cord exposure and fraying of internal steel and aramid belts. This has occurred on at least three sets of rear tires between July 2025 and June 2026. Tesla's own service records document the damage pattern on multiple occasions. No root cause has ever been identified or corrected by Tesla's service department. A tire with exposed and fraying cords on a vehicle producing over 1,000 horsepower presents a serious risk of catastrophic blowout at speed.
- Unknown or other
Turn signal inaccessible.
- Electrical system · Electrical system › Adas › Autonomous/self driving
See attached document for complaint.
- Unknown or other
The vehicle was being driven northbound in the regular (non-HOV) lanes of Route I-95 under the control of Version 12 of FSD software. I believe that the vehicle would have crashed into the lowered gates preventing vehicles from entering the HOV lanes, which operate in only one direction at a…
The vehicle was being driven northbound in the regular (non-HOV) lanes of Route I-95 under the control of Version 12 of FSD software. I believe that the vehicle would have crashed into the lowered gates preventing vehicles from entering the HOV lanes, which operate in only one direction at a time. Beyond the gates, the HOV lanes contained high-speed oncoming traffic. The problems occurred south of the Dale City exit from northbound I-95. The car’s navigation system gave an audio instruction to keep left to bear onto northbound I-95 and the car did exactly that. Twice. I believe that both crashing into the lowered gates or crashing head-on into oncoming vehicles would likely have resulted in multiple deaths, including my own. I saw the developing problem and took control of the vehicle before it could bear left onto the closed ramp to the HOV lanes.
- Unknown or other
This car does not have reliable horn system. I have the steering wheel version (not the “yoke” version) but I believe it’s a similar problem on both. The steering wheel center (airbag) does NOT operate as a horn. Instead there is only a extremely small horn sensor on one side of the wheel that…
This car does not have reliable horn system. I have the steering wheel version (not the “yoke” version) but I believe it’s a similar problem on both. The steering wheel center (airbag) does NOT operate as a horn. Instead there is only a extremely small horn sensor on one side of the wheel that cannot be reliably accessed in an emergency situation b/c of its tiny size and b/c its position depends on where the steering wheel has been turned. This is EXTREMELY DANGEROUS. On a recent drive a car pulled into our lane from a side street and I was unable to locate the horn in a timely manner. Fortunately the car braked and I was able to pull around but it was very close and could have resulted in a head on crash. I contacted Tesla about this issue. The service rep acknowledged the problem and said it was an “issue” that had gotten numerous complaints but that all he could offer was a Tesla aftermarket replacement that would cost nearly $1,000 to install. I presume NTSB has gotten many complaints about this incredibly dangerous and egregious latent safety defect in the car’s design. Tesla (at least for the 2024 and on Model 3 - which I also own) has corrected this design defect such that the center area does operate as a horn (as I am sure 99% of cars do). The NTSB should investigate and require Tesla to retrofit any of its cars which have this safety defect. I have no doubt that people will (or likely have been) seriously injured (or even killed) in car crashes that could have been avoided had Tesla retrofitted its vehicles built with this dangerous safety design defect. Please, please open an investigation and require Tesla to correct this inherent safety design defect. Tesla already has the fix (and have implicitly recognized the defect by correcting it on its current models). NTSB’s failure to require Tesla to act will result in many avoidable accidents/injuries. Owners should not have to pay nearly $1k to correct Tesla’s latent/non-obvious safety defect.
- Electrical system · Structure › Body · Vehicle speed control
2022 Tesla Model S Plaid purchased CPO from Tesla Florida Inc. Jacksonville on 8/29/2025 for $75,533.19. Multiple unresolved safety defects. (1) Trunk closure obstacle-detection failure 10/15/2025: key fob fell in gap between liftgate and roof; powered liftgate continued upward opening cycle and…
2022 Tesla Model S Plaid purchased CPO from Tesla Florida Inc. Jacksonville on 8/29/2025 for $75,533.19. Multiple unresolved safety defects. (1) Trunk closure obstacle-detection failure 10/15/2025: key fob fell in gap between liftgate and roof; powered liftgate continued upward opening cycle and compressed fob against fixed roof glass until rear glass shattered. $4,100 repair. Same cycle on a child hand or finger would cause crush injury or amputation. Tesla Model X tailgate and falcon doors have obstacle detection; Plaid liftgate lacks it. (2) Passenger-side rear door handle requires extreme pressure to operate, raised 10/25/2025; iced over 1/19/2026 compounding egress hazard. (3) Center console haptic backup gear selector non-functional plus observed main touchscreen reset/blackout events: no manual gear control during foreseeable touchscreen failure event. (4) HV battery umbrella valves and flood port plunger required replacement 10/25/2025. (5) Rear spoiler bilaterally detached as of 5/13/2026 on 200mph-capable vehicle. (6) Front trunk latch unreliable; requires 2-3 commands to open; risk of hood opening at speed. (7) USB charging circuit melted a portable battery bank 11/2/2025; fire-risk overcurrent indicator. (8) Tire sidewall damage Tesla circled "OK" at CPO delivery; refused replacement 5 times; Tesla SMS 1/13/2026: "sidewall damage would need to be replaced." (9) Multiple unauthorized digital-access events: Track Mode created post-service; Charge Current set to 5A; Dog Mode disabled; pre-delivery key card 8/28/2025; phone key 3/14/2026; both front door reflectors found loosened 11/8/2025. Warranty defect notice sent certified 4/20/2026; Tesla declined 5/7/2026 without addressing any item. Full documentation, SMS thread, photographs attached.
- Wheels
My 2022 Tesla Model S is equipped with 21" Arachnid cast alloy wheels. The wheel on the front driver side developed a structural crack under normal driving conditions with no road hazard impact or unusual driving events. The crack has caused a significant air leak, with tire pressure dropping from…
My 2022 Tesla Model S is equipped with 21" Arachnid cast alloy wheels. The wheel on the front driver side developed a structural crack under normal driving conditions with no road hazard impact or unusual driving events. The crack has caused a significant air leak, with tire pressure dropping from 44 PSI to 34 PSI over approximately 10 miles of normal driving. At 34 PSI on a 265/35ZR21 low-profile tire, there is meaningful risk of rim-to-road contact. The vehicle shakes noticeably during normal driving as a direct result of the pressure loss. The tires have approximately 13,000 miles on them. We are aware of multiple other Tesla Model S Arachnid wheel owners reporting identical cracking under normal use on [XXX] , suggesting a pattern consistent with a manufacturing defect in the cast alloy wheel design. This is a safety concern as the leak rate is significant and the condition could deteriorate without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Exterior lighting · Service brakes
The center high-mounted stop lamp (CHMSL / third brake light) fails on 2021 and newer Tesla Model S vehicles (including Plaid). This is a common issue reported by many owners, particularly as vehicles exit the warranty period. No redesigned or corrected replacement part has been made available by…
The center high-mounted stop lamp (CHMSL / third brake light) fails on 2021 and newer Tesla Model S vehicles (including Plaid). This is a common issue reported by many owners, particularly as vehicles exit the warranty period. No redesigned or corrected replacement part has been made available by Tesla. Pre-2021 CHMSL units are incompatible and will not fit. Repair requires removal and replacement of the entire rear liftgate glass assembly, which is extremely expensive and labor-intensive for owners. Prior model years did not experience this problem. A non-functional CHMSL reduces the vehicle's visibility to following traffic and increases the risk of rear-end collisions, especially at night or in poor weather. This appears to be a design or manufacturing defect affecting safety. Discussions [XXX] Repair process [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags · Electrical system
The vehicle developed a leak in the AC condensate drain. The leak is directly above the safety restraint control module. The module got wet deactivating the vehicle and causing havoc with the airbag system. Many electrical systems turned off such as the power to the steering wheel buttons( the…
The vehicle developed a leak in the AC condensate drain. The leak is directly above the safety restraint control module. The module got wet deactivating the vehicle and causing havoc with the airbag system. Many electrical systems turned off such as the power to the steering wheel buttons( the left blinker, the right blinker, and the horn). Luckily this happened while my vehicle was parked but if this happened while someone was accelerating or driving on the highway they would lose control of the vehicle. I spoke to a Tesla Service Tech about the concern and he informed me that this AC leak happens very often in the 2021 and newer Tesla Model S vehicles and that Tesla is aware that the AC drain leaks onto the Restraint Contol Module but has not created a technical service bulletin or a recall for the safety issue.
- Wheels
Complaint Category: Tires / Suspension Summary of Issue: I am reporting a recurring and deceptive safety defect involving extreme inner-edge tire wear on my Tesla Model S. On three separate occasions, my rear tires have worn down to the metal structural cords exclusively on the innermost shoulder…
Complaint Category: Tires / Suspension Summary of Issue: I am reporting a recurring and deceptive safety defect involving extreme inner-edge tire wear on my Tesla Model S. On three separate occasions, my rear tires have worn down to the metal structural cords exclusively on the innermost shoulder, while the remaining 90% of the tread appeared in excellent, near-new condition. Safety Hazard: This defect creates a high risk of catastrophic blowout at highway speeds. Because the wear is hidden on the far interior edge of the tire, it is invisible to the driver during standard daily visual inspections. The vehicle’s non-adjustable rear suspension geometry (aggressive negative camber) places extreme stress on the inner shoulder, causing it to fail structurally while the rest of the tire looks safe. Tesla’s Response: Tesla Service has been unable to provide a permanent remedy, stating the vehicle is "within spec," despite the recurring nature of the failure. I am filing this to urge the NHTSA to investigate whether this suspension geometry constitutes a design defect that requires a mandatory recall or corrective hardware.
- Forward collision avoidance › Automatic emergency braking · Service brakes · Vehicle speed control
Incident Description: While driving through a parking lot at 20 mi/hr, my vehicle's AEB system activated in response to another vehicle approaching from a perpendicular direction. However, the system's response was dangerously delayed and inappropriate stopping the car right in front of the other…
Incident Description: While driving through a parking lot at 20 mi/hr, my vehicle's AEB system activated in response to another vehicle approaching from a perpendicular direction. However, the system's response was dangerously delayed and inappropriate stopping the car right in front of the other car: The system failed to provide any advance warning or alert before applying the brakes The braking occurred too late to create adequate separation from the approaching vehicle The vehicle stopped directly in the path of the oncoming car, increasing rather than decreasing collision risk The abrupt stop left my vehicle in a position where I was at greater risk of being T-boned Only the other driver's quick reaction prevented a collision. Had that driver not stopped in time, the AEB system would have contributed to, rather than prevented, a serious accident.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
Vehicle: 2022 Tesla Model S (HW 3.0) System in Question: Full Self-Driving (FSD) Capability, initially purchased (Level 1 equivalent) for $6,000, and then upgraded (Level 2 equivalent) for an additional $3,000 (Total $9,000). I. Initial FSD Purchase and Unsafe Performance (Level 1) Upon initial…
Vehicle: 2022 Tesla Model S (HW 3.0) System in Question: Full Self-Driving (FSD) Capability, initially purchased (Level 1 equivalent) for $6,000, and then upgraded (Level 2 equivalent) for an additional $3,000 (Total $9,000). I. Initial FSD Purchase and Unsafe Performance (Level 1) Upon initial purchase of the FSD package, the system (what Tesla later called FSD Beta, or its precursor) consistently demonstrated unsafe and aggressive behavior that necessitated immediate driver intervention to prevent a crash. Specific Safety Concern: The system would often execute turns, both in city and highway off-ramp scenarios, with excessive speed and aggressive lateral acceleration. This erratic behavior felt uncontrolled and risky, frequently causing the driver to feel unsafe and to rapidly override the system by taking manual control of the steering wheel. Resulting Risk: The system was virtually unusable for anything beyond basic highway cruising (a feature standard on many vehicles), yet its aggressive behavior posed a safety risk on the highway when attempting lane changes or taking exits. II. Upgrade and Deterioration of Practical Safety (Level 2) I upgraded to the top-tier FSD package with the hope of receiving a safer, more functional system that matched the "Full Self-Driving" name. Instead, the system introduced new safety and usability defects: Forced Disengagement/Driver Monitoring Defect: The system's driver monitoring is overly aggressive and interferes with safe, necessary driving actions. It delivers constant "nag" warnings and requires disengagement when the driver performs a brief but necessary safety check, such as looking at a side mirror, checking over the shoulder for a lane change, or briefly glancing at the car's screen to adjust climate/radio. Safety Implication: This defect forces the driver to prematurely disengage FSD in complex traffic situations to avoid a warning/lockout, which is counter-productive to safety. I am effectively penalized for
- Seat belts
VIN: [XXX] 2022 Tesla Model S Delivery: 10/27/2025 Passenger seatbelt was cut/frayed — FMVSS 209 + 208 violation. Tesla replaced belt but **ignored 8 other defects** (paint, body, sand, maintenance). Closed ticket early, **refused FSD goodwill**. Car still unsafe — **airbag system not recalibrated**. Loaner required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Suspension · Wheels
Since purchase, I have experienced nine tire-related failures, including four separate blowouts at highway speed, leaving the vehicle disabled on major roads multiple times. The most recent occurred on [Insert Date], when the car suffered another blowout and is now disabled at my residence. This…
Since purchase, I have experienced nine tire-related failures, including four separate blowouts at highway speed, leaving the vehicle disabled on major roads multiple times. The most recent occurred on [Insert Date], when the car suffered another blowout and is now disabled at my residence. This pattern of failure has occurred despite tire replacements and service visits by Tesla. The issue began on the day of delivery, when a tire failed within 70 miles, and service staff admitted the car had not been safety inspected prior to delivery. Tesla has replaced nearly all tires, reimbursed a third-party shop once, and confirmed on a recorded call that the level of tire failure is abnormal. Still, no root cause has been identified. The failures have occurred under normal driving conditions and pose a serious safety hazard to me, my family (including children), and others on the road. My family now refuses to ride in the car. This issue is ongoing, unresolved, and I believe there is a systemic defect involving the vehicle’s suspension, alignment, or structural components that is contributing to abnormal tire wear and catastrophic blowouts. I am requesting that NHTSA investigate this vehicle and Tesla’s CPO inspection process, and that appropriate safety action be taken before someone is seriously injured or killed.
- Tires
Vehicle: 2022 Tesla Model S Tire: Goodyear ElectricDrive 2 255/45R19 104W XL Date of incident: October 15, 2025 Location: Chambers Rd., approximately 1.7 miles from Cosmopolitan Rd., Colorado Speed: Approximately 35 mph (speed limit 40 mph) Mileage on tire: Installed October 31, 2024 —…
Vehicle: 2022 Tesla Model S Tire: Goodyear ElectricDrive 2 255/45R19 104W XL Date of incident: October 15, 2025 Location: Chambers Rd., approximately 1.7 miles from Cosmopolitan Rd., Colorado Speed: Approximately 35 mph (speed limit 40 mph) Mileage on tire: Installed October 31, 2024 — approximately 10,000 miles of light local driving Description of the Problem At approximately 1:30 PM on October 15, 2025, while driving my Tesla Model S southbound on Chambers Road at around 35 mph, the driver-side front tire suddenly exploded and detached completely from the vehicle. I heard a loud thump, then saw a tire rolling ahead of me on the road. The car’s display immediately showed “tire pressure 0.” When I stopped and exited the vehicle, I found that the tire had either blown apart or peeled off the rim and separated entirely from the car. Weather was clear and around 70°F, road conditions were normal, and traffic was light. My tire pressures had been checked earlier that day and were all around 42 PSI. I was unable to retrieve the tire because I have limited mobility and use a scooter. My daughter arrived soon after but could not locate the missing tire either. The vehicle was towed by AAA to a tire shop. The technician stated that the tire appeared to have peeled off the wheel, but could not explain why. The tire was less than one year old and had very low mileage. I drive short local trips daily (around 10–15 miles) and had only taken one 700-mile trip earlier this year. Goodyear was contacted, but they declined to investigate because the tire could not be recovered. This incident could have caused a serious crash had it occurred minutes later on I-25, where I planned to drive at 75 mph. I am reporting this because I believe the tire may have suffered a manufacturing defect, and I am concerned other drivers could experience the same failure.
- Unknown or other
Car vents emit moldy smell when started , reported this to Tesla , they changed the filters but the smell still comes back, it seems other models besides S are facing it too, the technician from Tesla tells me to run high heat to kill any mold that might accumulate as condensation water from air…
Car vents emit moldy smell when started , reported this to Tesla , they changed the filters but the smell still comes back, it seems other models besides S are facing it too, the technician from Tesla tells me to run high heat to kill any mold that might accumulate as condensation water from air conditioning is getting accumulated somewhere and not draining properly. This seems to me like a recall that should be done to fix it .
- Exterior lighting
Tonight, shortly after dusk, on a lightly traveled road near my home, the high-beams failed to function as described in the manual, or according to any alternative way to activate them. Traffic is 30 MPH with a single lanes divided by a double yellow center line with cat-eyes. This area frequently…
Tonight, shortly after dusk, on a lightly traveled road near my home, the high-beams failed to function as described in the manual, or according to any alternative way to activate them. Traffic is 30 MPH with a single lanes divided by a double yellow center line with cat-eyes. This area frequently has deer and other wildlife. Accordingly, whenever possible, high beams should be activated. Conditions were dry, and clear, without oncoming traffic -- while driving at or near the posted limit. Pushing and persistently holding the high-beam light maintained high-beam only while pressing the high-beam marked part of the steering wheel. Typical operation, in the past, operated the high beam if the button (capacitative sensitive surface on the steering wheel) was held in for about a full second and then released. This is no longer how it operated tonight. Driver pushed the high-beam for a full second. Upon release the high beams reverted to normal low beams. Driver repeated this 2 more times. After doing this twice, the driver is already distracted from wildlife and starting to focus on the car -- looking for error messages of some kind. After three times, its clear that it is Tesla software that is broken. Although the car is in good repair, no messages were presented. Again, conditions were clear and dry. Failure to operate visibility mechanisms is highly contrary to safe driving. Some features which should always work: 1. Wind shield wipers; 2. Defogger 3. Defroster 4. head lights 5. high beams Hopefully, Tesla has not abandoned functional high-beams like they have with Full Self Driving. On the other hand, if FSD is no longer among the executive compensation goals, perhaps providing a visible landscape to the all-camera FSD algorithm is also superfluous.
- Suspension
Michelin Pilot Sport 4S T2 295/30R/21 102Y. These tires are engineered by Michelin specifically for a Tesla Model S 2022+ hence the T2 mark. These are a second generation as the previous ones were a T1. Everything is supposed to be factored in by Michelin to cater to the vehicles specifications…
Michelin Pilot Sport 4S T2 295/30R/21 102Y. These tires are engineered by Michelin specifically for a Tesla Model S 2022+ hence the T2 mark. These are a second generation as the previous ones were a T1. Everything is supposed to be factored in by Michelin to cater to the vehicles specifications and needs. I bought a set of 4 of these mentioned tires brand new from Discount Tire. In less 10000 miles and 7 months the sidewalls have completely decoupled from the tread section/rest of the tire. The treadwear itself shows and even smooth normal wear pattern. Discount tire and Michelin are trying to claim this is an alignment issue citing too much camber. This is a false claim. The area of separation is not in the contact patch with the surface of the road. This is a defect in engineering and construction in the tire itself. This calls for a mass recall. I put the trust of my pregnant wife into these tires and she complained to me about a wallowing car ride with a decrease in handling, especially over bumps and on the highway. I could not see an issue. A few days later she informed me of a tire pressure indicator on the dashboard. It indicated tow low rear tires. Upon inspecting the tires I found both sides with a decoupled sidewall. Driver side being far worse than passenger. I immediately drove to Discount tire and the tire pressure sank from 26psi to 8psi in less than 4 miles. This could have proved fatal for my wife and unborn child on the highway. The tire company and the stores dont want to accept accountability. The stores just want to sell more tires. I am having them replaced at a cost of $610 per tire. Thats equaling to almost $3000 spent on tires in 7-8 months. Please investigate this matter. This is a defect. Not wear. The vehicle previously had Falken tires that lasted 24000 miles with smooth and even treadwear. No issues, no defects.
- Seat belts · Structure › Body › Door › Hinge and attachments
The front right door top hinge bolts fell out. Believe the bottom one is broke off. Also have vehicle has a seat belt warning alarm indicated. There is a vehicle appointment scheduled for the Thursday August 14, 2025. Did not notice any warning signs. The door separated in the parking lot of a food establishment.
- Latches/locks/linkages › Doors › Latch · Structure › Body › Door › Handle › Interior
Driver door does not unlock after a trip, with passengers inside the vehicle. Driver is unable to exit the vehicle from the driver door. This has happened a couple times now, a Tesla mechanic stopped by after the first time, but didn’t find any issue. It’s happening again.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking
The contact owns a 2022 Tesla Model S. The contact stated while driving 35 MPH in inclement weather with no other vehicles nearby, the vehicle came to an abrupt stop. The contact stated that the brakes were applied without driver input. The contact stated that the emergency stop message was…
The contact owns a 2022 Tesla Model S. The contact stated while driving 35 MPH in inclement weather with no other vehicles nearby, the vehicle came to an abrupt stop. The contact stated that the brakes were applied without driver input. The contact stated that the emergency stop message was displayed during the failure. The contact stated that on another occasion, while driving 45 MPH, the vehicle suddenly stopped. The contact had since stopped using the Forward Collision Avoidance: Adaptive Cruise Control. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,320.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- FSD Collisions in Reduced Roadway Visibility Conditions
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway…
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
- Traffic safety violations while Full Self Driving ("FSD") is engaged
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)"…
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.
- Compliance with Standing General Order 2021-01 Reporting Requirements
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved…
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit Query, a standard process for reviewing compliance with legal requirements, to evaluate the cause of the potential delays in reporting, the scope of any such delays, and the mitigations that Tesla has developed to address them. As part of this review, NHTSA will assess whether any reports of prior incidents remain outstanding and whether the reports that were submitted include all of the required and available data. The SGO reports cited in the Opening Resume, can be found at NHTSA.gov/SGOCrashReporting under the following SGO 2021-01 report IDs: 13781-11020-1 13781-10844-1 13781-10843-1 13781-10530-1 13781-10160-1 13781-10159-1 13781-10157-1 13781-10146-1 13781-10122-1 13781-10098-1 13781-10097-1 13781-10096-1 13781-10095-1 13781-10094-1 13781-10093-1 13781-10023-1 13781-10022-1 13781-10021-1 13781-10020-1 13781-10017-1 13781-10016-1 13781-10015-1 13781-10014-1 13781-10013-1 13781-10012-1 13781-6047-1 13781-9930-1 13781-9917-1 13781-9928-1 13781-9925-1 13781-9924-1 13781-9923-1 13781-9922-1 13781-9835-1 13781-9834-1 13781-9833-1 13781-9832-1 13781-9831-1 13781-9830-1 13781-9829-1 13781-9827-1 13781-9818-1 13781-9780-1 13781-9779-1 13781-9778-1 13781-9777-1 13781-9775-1 13781-9774-1 13781-9773-1 13781-9772-1 13781-9771-1 13781-9770-1 13781-9728-1 13781-9688-1 13781-9715-1 13781-9714-1 13781-9713-1 13781-9712-1 13781-9711-1 13781-9710-1 13781-9709-1 13781-9696-1 13781-9695-1 13781-9694-1 13781-9693-1 13781-9692-1 13781-9691-1 13781-9690-1 13781-9687-1 13781-9686-1 13781-9342-1 13781-9319-1 13781-9019-1 13781-8910-1 13781-8732-1 13781-8712-1 13781-8310-1 13781-7897-1 13781-7895-1 13781-7835-1 13781-7798-1 13781-7797-1 13781-7758-1 13781-7757-1 13781-7756-1 13781-7755-1 13781-7667-1 13781-7399-1 13781-7398-1 13781-7397-1 13781-7396-1 13781-7395-1 13781-7394-1 13781-7393-1 13781-7389-1 13781-7388-1 13781-7387-1 13781-7386-1 13781-7385-1 13781-7383-1 13781-7187-1 13781-7186-1 13781-7185-1 13781-7184-1 13781-7181-1 13781-7023-1 13781-6399-1 13781-6389-1 13781-6388-1 13781-6387-1 13781-6386-1 13781-6379-1 13781-6378-1 13781-6377-1 13781-6375-1 13781-6214-1 13781-6172-1 13781-6155-1 13781-6154-1 13781-6122-1 13781-6120-1 13781-6118-1 13781-5800-1
- Actually Smart Summon sessions resulting in low-speed impacts.
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone…
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vulnerable road user, injury, fatality, or major property damage as indicated by an air bag deployment or vehicle tow away. Out of millions of Summon sessions, a fraction of 1% resulted in an incident. Almost all those incidents took place where, typically early in a Summon session, the system or person using the app failed to fully detect or respond appropriately to vehicle surroundings resulting in minor impacts. Incidents took place when app users did not have a complete 360-degree view of the surroundings in the app to assess situational awareness. This limited the app user’s ability to determine whether an impact was imminent during initial vehicle maneuvers such as reversing in close proximity to an obstacle or a curb. ODI found that the impacts most often occurred with parking gates, adjacently parked vehicles, and short parking bollards. During this investigation, ODI identified two Summon crashes related to camera blockages. In both crashes, Summon attempted to navigate a snowy parking lot with snow partially or fully obstructing the forward-facing cameras. Summon did not detect the camera blockage and the vehicles collided with unoccupied parked vehicles while navigating the parking lot. App users in both instances did not command a vehicle stop or pause despite the obstructed camera visible in the camera stream in the app. On January 15, 2025, Tesla released Over-the-Air (OTA) Software (SW) Update Action numbers 578998 and 579185 for vehicles in service to implement a camera blockage detection condition. Both OTAs improve camera blockage detection mechanisms. Additionally, on January 20, 2025, and January 30, 2025, Tesla identified additional system requirements associated with camera visibility checks and released OTA SW-578752 and SW-580322, respectively. These firmware updates reduce false negative camera blockage detections due to snow or condensation. In its investigation, ODI identified one Summon incident where the vehicle did not yield for a gate arm blocking a garage exit lane and the app user did not command a vehicle stop or pause, resulting in an impact. On February 6, 2025, Tesla deployed OTA SW-578839 to improve vehicle reaction to dynamic gates. This OTA update upgraded vehicle perception systems through a high-fidelity occupancy determination network, which uses data from vehicle sensory systems to improve reconstruction of field objects with high accuracy. On November 20, 2025, Tesla further improved vehicle performance by adding object detections from a separate neural network through OTA SW-580514. Owners of the affected vehicles received all six OTA SW updates. Tesla also released these SW updates to production vehicles. See online public file for detailed descriptions of all six OTA SW updates. Due to low incident occurrence and low incident severity, this preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by future circumstances. For additional information regarding this investigation, see the complete online public file.
- FSD Collisions in Reduced Roadway Visibility Conditions
On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions…
On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modifications by Tesla to the FSD system that may affect the performance of FSD in degraded roadway visibility conditions, including the timing, purpose, and capabilities of any such updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. During this phase of the investigation, ODI reviewed the materials provided by Tesla detailing any actions taken, or changes, modifications, and updates made that may relate to the alleged defect. ODI reviewed information related to Tesla’s transition to a vision-only perception system, and its deployment of the strategy in vehicles. ODI’s findings include information on limitations of the vision-only perception system and updates made in response to known subject crashes. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. ODI reviewed certain public statements, including those made during an April 2025 earnings call, in which Tesla stated that it had developed a breakthrough “direct photon-counting” capability that eliminates the degradation that the camera-based system experiences when glare is encountered. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI has discussed individual incidents and its initial findings with Tesla. Based on Tesla’s post-incident analysis, the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s FSD system fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants where the camera-based system performance degrades significantly. In the crashes that ODI has reviewed, the FSD system did not detect common roadway conditions that impaired its visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. ODI is upgrading this investigation (PE24031) to Engineering Analysis (EA) 26002 to further evaluate this matter. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
- Recall 23V838 Remedy Effectiveness
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an…
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and Tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. EA22002 (upgraded from PE21020) was opened to investigate whether Tesla’s Autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with Tesla’s conclusion in its 23V838 recall filing. During EA22002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. Tesla filed Recall 23V838 to address concerns regarding the Autopilot system investigated in EA22002. Following deployment of the remedy in Recall 23V838, ODI identified concerns due to post-remedy crash events and results from preliminary NHTSA tests of remedied vehicles. Also, Tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. Tesla has also deployed non-remedy updates to address issues that appear related to ODI’s concerns under EA22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. ODI is therefore opening this Recall Query investigation to further evaluate the adequacy of the remedy for recall 23V838.
- Sudden Unintended Acceleration
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this…
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.
- Defect Petition Interlock Request
On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored…
On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator controls between the subject Tesla vehicles and internal combustion engine powered vehicles promote driver pedal misapplication, leading to sudden unintended acceleration (SUA) incidents. To fix this alleged defect, Petitioner argues that the subject vehicles should be equipped with measures that require: (i) occasional removal of the driver’s foot from the pedals; and (ii) application of the brake pedal before fully stopping the vehicle. ODI evaluated the allegations by, among other things, reviewing the Petition and supporting technical paper, and analyzing Tesla’s response to ODI’s Information Request. ODI is denying this Petition. ODI has not found evidence that warrants the opening of a safety defect investigation into the Tesla vehicles as described in the Petition. The use of regenerative braking controlled by the accelerator pedal, or one-pedal driving, is common across most light vehicle manufacturers of electric vehicles and Tesla vehicles are not unique in this respect. Further, ODI identified only a handful of collisions potentially within the scope of the alleged defect; and corresponding vehicle data demonstrated that the subject vehicles responded appropriately to control inputs by their drivers. Moreover, ODI is unaware of any evidence to suggest that Petitioner’s proposed interlock would have prevented alleged SUA events as apparently described in the Petition and supporting materials. Accordingly, the Agency is denying the petition. As with all potential motor vehicle safety risks, NHTSA will continue to review any new information or incidents as they are submitted to the Agency.
- Front seat belt anchor detachment
On March 24, 2023, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 2 consumer complaints alleging the front seat belts had suddenly detached from the outboard lap pretensioner anchor while in motion in model year (MY) 2022-2023 Tesla Model X vehicles. In its June 19…
On March 24, 2023, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 2 consumer complaints alleging the front seat belts had suddenly detached from the outboard lap pretensioner anchor while in motion in model year (MY) 2022-2023 Tesla Model X vehicles. In its June 19, 2023 response to ODI’s May 4, 2023 Information Request letter of the PE, Tesla reported that its review of field repair data identified 12 additional warranty claims of the subject condition in the affected vehicles. On July 14, 2023, Tesla filed a safety recall (NHTSA No. 23V-488) of 15,869 MY 2021 - 2023 Tesla Model S and Model X vehicles. The recall remedy is an inspection of the 1st row seat belts for proper connection to the pretensioners. Service personnel will resecure the pretensioners or, if necessary, replace the seat belt retractor assembly. In its recall filing, Tesla stated that effective June 22, 2023, it had updated procedures requiring a first-row seat belt to be disconnected from- and reconnected to- its pretensioner anchor to include additional visual aids to assist technicians and require a pull test-step to confirm that the seat belt was reconnected to the pretensioner anchor to specification. In view of the recall action and process updates taken by Tesla, ODI is closing this PE. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
- Autopilot System Driver Controls
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety…
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation via analysis of peer vehicle data and hands-on vehicle evaluation, assessments from NHTSA human factors subject matter experts, and reviews of related publications dedicated to partial driving automation. Autopilot is the simultaneous use of the features that Tesla calls Traffic-Aware Cruise Control (TACC) and Autosteer. TACC is a type of adaptive cruise control that, like traditional cruise control, maintains a set speed but also slows or accelerates as necessary to maintain the vehicle’s following distance from a vehicle in front. As designed, Autosteer detects lane markings and the presence of other nearby vehicles and objects to keep the vehicle in its driving lane. Autopilot is characterized by Tesla as an SAE Level 2 (“L2 system”) partial driving automation system that provides driver assistance through steering, propulsion, and braking within a specified driving environment under direct supervision of the driver. L2 systems should be designed to support the driver’s need to monitor the system in response to the constantly changing driving environment and, if necessary, take over the dynamic driving task. To ensure sufficient driver engagement, vehicles with L2 systems should employ driver engagement systems and usage controls that are appropriate and sufficient for the L2 system design and driver expectations. ODI completed an analysis of 956 crashes reported up to August 30, 2023. In approximately half (489) of those crashes, ODI found: 1.) that there was insufficient data to make an assessment; 2.) the other vehicle was at fault; 3.) Autopilot was found to not be in use; or 4.) the crash was otherwise unrelated to EA22002. Of the remaining 467 crashes, ODI identified trends resulting in three categories: collisions in which the frontal plane of the Tesla struck another vehicle or obstacle with adequate time for an attentive driver to respond to avoid or mitigate the crash (211), roadway departures where Autosteerwas inadvertently disengaged by the driver’s inputs (111), and roadway departures in low traction conditions such as wet roadways (145). ODI observed this pattern across all Tesla models and hardware versions. Crash and human factors assessment showed that Autopilot controls did not sufficiently ensure driver attention and appropriate use. At the same time, peer analysis and vehicle evaluations established that Autopilot invited greater driver confidence via its higher control authority and ease of engagement. This mismatch of weak usage controls and high control authority was evident in these crash categories, which included indications of driver disengagement from the driving task. This mismatch was also evident in roadway departures when the system was engaged in low traction conditions outside of Tesla’s recommendations.Additional information regarding NHTSA’s crash analysis is available in the EA22002 file. ODI reviewed these findings with Tesla during several conversations in Quarter 4 of 2023. On December 12, 2023, Tesla filed a Defect Information Report (DIR) (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system. Tesla’s DIR described the functionality of this system, stated that the prominence and scope of the system’s controls may be insufficient to prevent driver misuse, and described a remedy to improve the effectiveness of driver warnings and to reduce mode confusion. ODI completed an extensive body of work via PE21020 and EA22002, which showed evidence that Tesla’s weak driver engagement system was not appropriate for Autopilot’s permissive operating capabilities. This mismatch resulted in a critical safety gap between drivers’ expectations of the L2 system’s operating capabilities and the system’s true capabilities. This gap led to foreseeable misuse and avoidable crashes. During EA220002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries, in which foreseeable driver misuse of the system played an apparent role. ODI’s analysis conducted during this investigation, which aligns with Tesla’s conclusion in its Defect Information Report, indicated that in certain circumstances, Autopilot’s system controls and warnings were insufficient for a driver assistance system that requires constant supervision by a human driver. Given Tesla’s recall (23V838) of all vehicles equipped with Autopilot for insufficient controls to prevent misuse, ODI is closing EA22002. Concurrent with that closing, ODI has opened a Recall Query (RQ24009) to assess the effectiveness of the 23V838 remedy. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Unexpected Brake Activation
On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 – 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject…
On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 – 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware Cruise Control (TACC). These complaints have been colloquially referred to as “phantom braking”. ODI opened PE22002 to determine the scope and severity of the potential problem and to assess any resulting safety issues in the subject vehicles. The alleged defect is an unexpected and unrequested vehicle deceleration triggered by the subject system during subject system engagement. The alleged defect does not occur when the subject system is not in use and is separate and distinct from Automated Emergency Braking (AEB). During vehicle operation, AEB is actively monitoring in the subject vehicles regardless of subject system and its intervention is accompanied by audible and visual collision warnings. A Vehicle Owners Questionnaire (VOQ) trend originating in November 2021 prompted ODI to open PE22002. VOQ narratives reported unexpected brake activation while using TACC, Autopilot or FSD. The trend grew from 99 by the end of 2021 to 314 by February 16, 2022, when PE22002 was opened. ODI sent Information Request (IR) Letters to Tesla on May 4, 2022, and July 11, 2024, to request salient data to quantify vehicle production, field incidents, and the physical parameters of the phantom braking reports. ODI also requested information pertaining to Tesla’s internal assessments, problem resolutions, and their assessment of the alleged defect. Typically, the complaints to ODI and Tesla allege a 10-20 mph speed reduction at highway speeds over a 1-3 second time period.No collisions were identified. Drivers reported seeing no vehicles ahead in the travel lane that would have triggered the deceleration. Many complaints reported the conditions taking place on higher speed roadways in sunny conditions with shadows on the roadway. Complainants typically applied the accelerator to override the unexpected deceleration, and subject vehicles did not come to a complete stop or steer out of their travel lane. ODI analyzed data provided by Tesla in addition to consumer complaints submitted to ODI. Tesla’s complaint and field data exhibited some behavior that aligned with the transition from a radar-vision fusion system to vision-only in mid-2021. VOQ traffic coincided with public events such as Recall 21V846, the opening of PE22002, and several related media publications. In February and March of 2022, Tesla released firmware updates 2022.4.5.1 and 2022.4.5.17 respectively to target aspects of the subject system programming that affect unexpected deceleration. Incident traffic has dissipated substantially in the past years, with 45 incidents reported in 2024, 19 in 2025, and 3 since the beginning of 2026. The conditions reported, while concerning to the drivers, did not alter the vehicle’s lateral positioning in their lanes and did not cause significant loss in distance between the subject and following vehicle to lead to a collision. Complaint traffic to both NHTSA and Tesla reported the same conditions- vehicles traveling with the subject system engaged at higher speeds decelerating suddenly with no commensurate vehicle or obstacle ahead in the same lane. In view of these points, and a low demonstrated hazard to drivers, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Autopilot & First Responder Scenes
On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task)…
On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which Tesla vehicles, operating with Autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes. Upon opening the investigation, NHTSA indicated that the PE would also evaluate additional similar circumstance crashes of Tesla vehicles operating with Autopilot engaged, as well as assess the technologies and methods used to monitor, assist, and enforce the driver?s engagement with the dynamic driving task during Autopilot operation.PE21-020 is upgraded to an Engineering Analysis (EA) to extend the existing crash analysis, evaluate additional data sets, perform vehicle evaluations, and to explore the degree to which Autopilot and associated Tesla systems may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver?s supervision. In doing so, NHTSA plans to continue its assessment of vehicle control authority, driver engagement technologies, and related human factors considerations.The attached Detailed Summary further describes NHTSA?s review to date and the basis for upgrade to an EA.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008831Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008830Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008829Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008827Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008824Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008822On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
- 11008807Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008806Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008805Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008803Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008800Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008798On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
- 11008783Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008782Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008781Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008779Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008776Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008774On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
- 11006914Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006913Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006912Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006911Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006910Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005742Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005741Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005740Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005738Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005737Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003088Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003087Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003086Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003085Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003084Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003083On certain Model S and Model X vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
- 11001931Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001930Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001929Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001928Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001927Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001848Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Every Tesla Model S model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.