2018 Thor Motor Coach Chateau
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Thor Motor Coach › Chateau › 2018
These records cover every 2018 Thor Motor Coach Chateau. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2018 Thor Motor Coach Chateau. Newest first.
Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Risk and remedy
Risk
If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Remedy
TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Four Winds, Chateau, and Freedom Elite vehicles. The liquid propane (LP) hose may not have adequate space between the floor and the metal plate on the refrigerator, causing damage to the hose and possibly creating a propane leak.
Risk and remedy
Risk
A propane leak can increase the risk of a fire.
Remedy
TMC will notify owners, and dealers will remove a portion of the refrigerator base plate to provide additional clearance for the LP hose, free of charge. The recall began December 11, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000162.
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with…
Risk and remedy
Risk
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Thor Motor Coach (TMC) is recalling certain 2018 Four Winds, Chateau and Freedom Elite recreational vehicles. The liquid propane (LP) hose may sag and become pinched between the frame and the leaf spring u-bolts, potentially damaging the hose and causing a propane leak.
Risk and remedy
Risk
A propane fuel leak may increase the risk of a fire.
Remedy
TMC will notify owners, and dealers will inspect the LP hose routing and install additional P-clamps or relocate the P-clamps to properly secure the hose, free of charge. The recall began on October 13, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000144.
Owner complaints
5 complaints2 involved a fire2 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Unknown or other
The contact owned a 2018 Thor Chateau. The contact stated that while her husband was driving at 45 MPH, he saw another vehicle encroaching into his lane head-on from the opposite lane. As her husband began to veer the camper to the right side of the roadway, the other vehicle sideswiped the…
The contact owned a 2018 Thor Chateau. The contact stated that while her husband was driving at 45 MPH, he saw another vehicle encroaching into his lane head-on from the opposite lane. As her husband began to veer the camper to the right side of the roadway, the other vehicle sideswiped the driver’s side of the camper and the inside of the camper immediately caught on fire. The fire quickly spread throughout the camper as her husband lost complete control of the vehicle. The contact's husband was forced to exit the vehicle through the passenger’s side window. Her husband’s jacket caught on fire and he was forced to roll in the snow to put out the flames. Her husband was taken to the hospital and treated for second-degree burns to his left hand and scalp. The jaws of life had to be used to extract the other driver from his vehicle and he was also taken to the hospital and treated for multiple fractures. The fire department and police department were called to the scene and the fire department extinguished the fire. A fire and police report were filed. The accident had remained under investigation and the exact cause of the fire had yet to be determined. The vehicle was towed to a junkyard where it was deemed a total loss. The dealer nor the manufacturer were notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 12,400.
- Unknown or other
On august 12, 2020, I was driving hwy 330 to big bear lake, ca, when a small fire occurred in my 2018 thor chateau. My wife and I first noticed the smell of burning plastic. She investigated the interior of the rv while I searched for a safe turn-out off the highway. She eventually saw smoke…
On august 12, 2020, I was driving hwy 330 to big bear lake, ca, when a small fire occurred in my 2018 thor chateau. My wife and I first noticed the smell of burning plastic. She investigated the interior of the rv while I searched for a safe turn-out off the highway. She eventually saw smoke flowing from the rear of the rv. Within four minutes we were off the highway and discovered smoke coming from a passenger-side compartment directly above the exhaust exit pipe. Upon opening the compartment it became apparent that the exhaust exit pipe had melted the plastic storage compartment and was also burning the contents of the compartment. I quickly removed the remaining contents and was prepared to use a fire extinguisher, but the fire subsided once the smoldering items were removed. the exhaust exit pipe sits about 2 inches below the plastic storage box yet there IS not a heat shield in place. It was clearly the source of the fire. I have photos and video of the damage that occurred and also of the damaged property. There was a recall issued in south carolina for this exact issue in 2016 yet thor IS still producing and selling rvs with the same issue at least up until the manufacture date of my particular 2018 thor chateau rv. *dt*jb*dt*as
- Structure › Body
TL* the contact owns a 2018 thor chateau rv. The contact stated that the rv was placed in storage for three months. The contact stated that the propane tank leaked propane fuel. The rv was taken to gander rv and outdoors of bartow located at 203 bartow 7400 state rd 60 east, bartow, fl 33830 to be…
TL* the contact owns a 2018 thor chateau rv. The contact stated that the rv was placed in storage for three months. The contact stated that the propane tank leaked propane fuel. The rv was taken to gander rv and outdoors of bartow located at 203 bartow 7400 state rd 60 east, bartow, fl 33830 to be diagnosed. The contact stated that the propane lines were severed by the rear spring strap hangers. The rv was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.*dt*jb
- Equipment · Unknown or other
Propane gas holes were crashed the body frame. Causing propane gas to empty. *tr
- Electrical system · Fuel/propulsion system
TL* the contact owns a 2018 thor chateau. The contact stated that there was an internal malfunction regarding the high power electric functions running through the vehicle. Upon further inspection under the rear of the mobile home, the contact noticed that there was a main power wire that was not…
TL* the contact owns a 2018 thor chateau. The contact stated that there was an internal malfunction regarding the high power electric functions running through the vehicle. Upon further inspection under the rear of the mobile home, the contact noticed that there was a main power wire that was not flowing correctly. The contact stated that the inverter, power generator, and fuel system may be affected by the wire and was uncertain if the mobile home should be driven. The mobile home was not inspected and diagnosed by a dealer. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 1,600.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10197610Model/Model Year to Add: 2017 Chateau 2017-2018 Chateau Citation 2017 Four Winds 2017-2019 Gemini 2017-2019 Quantum 2017-2019 Four Winds Siesta 2017-2019 Synergy 2018 Compass 2018 Freedom Elite 2021 Sanctuary 2021Tranquility PLEASE NOTE- Due to being unaware that chassis recall notifications we provide to TMC Owners and Dealers would need to be submitted at time of release, this communication is a historical filing.
- 10197609It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. If the hydraulic power steering hose detaches, the driver will still have manual steering functionality, but increased steering effort will be needed, particularly at low speeds. Sudden loss of power steering assist as well as the loss of hydraulic steering fluid to the road surface may increase the risk of a crash. This affects the following Thor Motor Coach products: 2017-2020 Chateau, Chateau Citation, Four Winds, Gemini, Quantum, Siesta, & Synergy; 2018-2019 Compass; 2018-2020 Freedom Elite; 2021 Sanctuary & Tranquility
- 10169044This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
- 10124236This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Every Thor Motor Coach Chateau model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.