2003 Toyota Corolla Matrix
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2003 Toyota Corolla Matrix. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2003 Toyota Corolla Matrix. Newest first.
On January 9, 2018, Toyota Motor Engineering & Manufacturing (Toyota) notified NHTSA that they are recalling 14,585 model year 2010-2012 Yaris vehicles ever registered in the states of Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners, and dealers will replace the passenger frontal air bag assemblies with an alternate inflator, free of charge. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0R (Zone B), and H0A (Zone C), J0A (Matrix Zone A), J0A (Matrix Zone A), J0A (Matrix Zone A).
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-285 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag. The recall began on July 13, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. Pontiac owners may call 1-800-762-2737. NOTE: This recall supersedes recall 14V-312 in its entirety.
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-286 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the passenger side front air bag, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota began the recall on July 13, 2015. Pontiac Vibe owners may contact GM at 1-800-762-2737. GM began the recall on June 29, 2015. NOTE: This recacll supersedes recall 14V-655 in its entirety. For vehicles located in the U.S. states not listed above, please see Toyota recall 15V-285 which covers all other U.S. states.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe…
Risk and remedy
Risk
Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.
Remedy
Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.
Toyota is recalling certain model year 2003-2004 Corolla and Corolla Matrix vehicles and 2003-2004 Pontiac Vibe vehicles. The supplemental restraint system (SRS) circuits are susceptible to internal shorting. The electrical short may create an abnormal current flow and increased heat which can damage the circuits. This could result in an inadvertent…
Risk and remedy
Risk
Inadvertent deployment of the airbags or the seat belt pretensioners may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Toyota will re-notify their owners who have already had their vehicles repaired with a noise filter, but did not receive a new airbag control module, and General Motors will re-notify theirs. Dealers previously installed a supplemental harness containing an electrical filter between the airbag control module and its wire harness, free of charge. Dealers will replace the airbag control module, free of charge. The recall began on March 13, 2013. The manufacturer has not yet provided a schedule for second notices. For more information, Toyota owners may call 1-800-331-4331 and Pontiac owners may call 1-800-620-7668.
Owner complaints
36 complaints2 involved a crash4 injuries
What owners report most
Latest complaints
- Air bags
The contact owns a 2003 Toyota Corolla Matrix. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the notification advised not to drive the vehicle and to contact the local dealer for retrieval of the vehicle. After contacting the local dealer, the vehicle had…
The contact owns a 2003 Toyota Corolla Matrix. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the notification advised not to drive the vehicle and to contact the local dealer for retrieval of the vehicle. After contacting the local dealer, the vehicle had not yet been retrieved. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags · Electrical system
After toyota dealer replaced the airbag, the car audio stopped functioning properly. When I called the toyota dealer, they said they won't do anything for me and hang up on the phone. My email to toyota company was not returned.
- Air bags
I continue to receive notices for an airbag recall on a vehicle I haven't owned in two years. Please stop emailing me recall notices. I have attached a receipt I received when I had the car scrapped. *tr
- Air bags
I have owned this car for only a few months. I recived the recall for passenger side airbag. Took to toyota dealership on dixie . I also asked for them to diagnose the srs light being on on the dash. I was told by dealership I needed a new front driver airbag due to a short. I looked back at the…
I have owned this car for only a few months. I recived the recall for passenger side airbag. Took to toyota dealership on dixie . I also asked for them to diagnose the srs light being on on the dash. I was told by dealership I needed a new front driver airbag due to a short. I looked back at the matrix recalls . And there IS a recall on the steering wheel cable ssue that IS related to the airbag and the circuit over hearing that IS related to an airbag recall issue. I called the pervious owner and she said she had an accident and none of the airbags deployed. she also took the car to dealership for a recall in 2016 and was told she needed a new front driver airbag. This car should be included in the current recalls for the above issue. This issue has placed my family and myself in an unsafe situation due to the unsafe ,safety equiptment. The srs lights comes on when the car IS started and does not go off. This IS the reason for the diagnosis. Toyota should stand behind their product and correct the safety equiptment failures.
- Unknown or other
The glass sunroof on my vehicle shattered. the IS no evidence of impact inside or outside. I had not used the car for about a week.
- Structure › Body
Car IS rotten in the spare tire area, thought mine was the only one but seen a lot of cars with the same problem. Florida area
- Air bags
Tanaka recall. I had all recalls done since the first one in 2013. At my 2016 recall toyota mech said recall was done and that all was good and it was safe now. I left lot convinced it was true and I could now allow riders in front seat without threat of injury /death. N0W 2018 discover was not…
Tanaka recall. I had all recalls done since the first one in 2013. At my 2016 recall toyota mech said recall was done and that all was good and it was safe now. I left lot convinced it was true and I could now allow riders in front seat without threat of injury /death. N0W 2018 discover was not safe to have passenger. That more recalls coming but parts not produced fully in 2016. Airbag was replaced by same defective airbag as taken out,only difference being that it was only out of box not safe redesigned type!!why was I not informed that this was the case when I got the last recall installed??now have another notice that the real safe one has finished production and I can have one installed now. Meantime my family including grandchildren have been in serious danger of serious injury or death by riding in the front seat!! Contacted various toyota officials but no attempt at explaining problem. In fact passed to "generic: untrained employee who, or course, was totally unprepared to offer advice or any answers concerning safety, problem.tried west coast ceo ? Again to end up in same customer service. Cannot enter place time etc since safety negligence occurred over at least 2 years and was there at every place and time I drove a passenger anywhere.
- Air bags
Roll over and air bags didn't deploy.
- Air bags
"Takata recall" manufacturer recall number dsb nhtsa recall number 15vo43 recall status recall incomplete summary the electronic control unit (ecu) for the supplemental restraint system (srs) in these vehicles could have been manufactured with integrated circuits that are susceptible to…
"Takata recall" manufacturer recall number dsb nhtsa recall number 15vo43 recall status recall incomplete summary the electronic control unit (ecu) for the supplemental restraint system (srs) in these vehicles could have been manufactured with integrated circuits that are susceptible to internal short circuiting when exposed to certain electrical noise from various vehical electrical components. if internal short circuiting occurs, the front airbag(s) and/or seat belt pretensioners could inadvertently deploy. an airbag that deploys inadvertently can, under some circumstances, increase the risk of minor injury and the possibility of a crash.
- Air bags
2003 toyota corolla. Consumer writes in regards to air bag recall. *Ld the consumer was first advised that the recall repair could not be completed because there was a wire that need to repaired before the air bag could be replaced. A year later the consumer was advised that the air bag had already been deployed. The consumer stated that was not true, the airbags had never deployed. updated 05/19/2017 *js
- Air bags
TL* takata recall. The contact owns a 2003 toyota corolla matrix. The contact received notification of nhtsa campaign numbers: 15v043000 and 15v285000 (air bags); however,the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
TL* takata recall. The contact owns a 2003 toyota corolla matrix. The contact received notification of nhtsa campaign numbers: 15v043000 and 15v285000 (air bags); however,the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Electrical system
Recall incomplete. Parts are never available. Dealers always have them back-ordered.
- Air bags
TL* the contact owns a 2003 toyota corolla matrix. While driving approximately 40 mph, the front driver and passenger air bags deployed inadvertently and fractured the windshield. The contact suffered injuries to the chest, which required medical attention. The contact also stated that the notice…
TL* the contact owns a 2003 toyota corolla matrix. While driving approximately 40 mph, the front driver and passenger air bags deployed inadvertently and fractured the windshield. The contact suffered injuries to the chest, which required medical attention. The contact also stated that the notice for nhtsa campaign number: 15v286000 (air bags) was received in early 2014; however, the dealer stated that the part was not available for repair. The manufacturer was not notified. A police report was filed. The vehicle was towed to the contact's residence. The approximate failure mileage was 200,000.
- Air bags
TL* the contact owns a 2003 toyota corolla matrix. The contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part for the repair. Ma 10/19/2015 *cn
- Air bags
Dear nhtsa folks, ? The safety recall IS dated january 27, of this year (2015) . ? I have waited five months, so far, for a remedy to this manufacturing defect. ? Going into the sixth month, we continue to be concerned for our safety each time we drive our matrix. please help, for goodness…
Dear nhtsa folks, ? The safety recall IS dated january 27, of this year (2015) . ? I have waited five months, so far, for a remedy to this manufacturing defect. ? Going into the sixth month, we continue to be concerned for our safety each time we drive our matrix. please help, for goodness sake, without further delay! yours, [xxx] indianapolis information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).' *jb
- Air bags
TL* the contact owns a 2003 toyota corolla matrix. The contact received notification of nhtsa campaign number: 15v286000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* the contact owns a 2003 toyota corolla matrix. The contact received notification of nhtsa campaign number: 15v286000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. ma 10/1 updated 12/28/2015*js
- Air bags
Last may 5 melody toyota san bruno told me they have to do a recall on the front passenger airbag inflator. And it was fine for 3 months. Then on aug. 9 when I was taking my cousin to the airport (sfo) the srs warning light just came on all the way straight home. And I drove back to melody toyota…
Last may 5 melody toyota san bruno told me they have to do a recall on the front passenger airbag inflator. And it was fine for 3 months. Then on aug. 9 when I was taking my cousin to the airport (sfo) the srs warning light just came on all the way straight home. And I drove back to melody toyota last tuesday since they told me they can't attend to me last monday because technician shortage. After they made the diagnosis on my car they said there's a short circuit on my airbag spiral cable clock spring w/c IS located inside the steering wheel. They said if this spiral cable IS defective all the airbags in my car IS disabled and will not deploy if I hit another car or a tree w/c IS really life threatening. My question IS why do I have to pay $550.00 to get that spiral cable replaced. And on the other hand my car doesn't have any problem not until when they replace that front passenger airbag inflator last may 5. They even ask me if I had an accident recently. I think they should know that since they've been doing all the services on my car for 6 years. Or IS there any recall on this spiral cable? I hope you give me an answer to this question. Also please this complaint will be anonymous for now. Thank you *tr
- Air bags
The air bag warning light came on dash and I was told the driver side air bag had to be replaced. I had to pay $1196.69 because it was not under a recall even though I had 3 other recalls which included the passenger air bag inflator, air bag wire harness and the center air bag sensor assembly. So…
The air bag warning light came on dash and I was told the driver side air bag had to be replaced. I had to pay $1196.69 because it was not under a recall even though I had 3 other recalls which included the passenger air bag inflator, air bag wire harness and the center air bag sensor assembly. So with all the safety recalls on the passenger side air bag system, I do not understand why the driver air bag IS not covered on any safety recall? I really think this should be covered under a safety recall since I was told by the rep at the toyota dealer the air bag will not work when this air bag warning light IS on.
- Air bags
TL* the contact owns a 2003 toyota corolla matrix. The contact stated that nhtsa campaign number: 15v043000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer had not determined a solution to deter the failure. The vin…
TL* the contact owns a 2003 toyota corolla matrix. The contact stated that nhtsa campaign number: 15v043000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer had not determined a solution to deter the failure. The vin was associated with the recall since january 27, 2015. The vehicle could not be repaired. The contact had not experienced a failure.
- Air bags
I was notified in march that my car had a bad airbag and I would be notified when it would be replaced. I just talked to my dealer and they have no idea when it will get done. That seems un acceptable to me that we have 3/4 of a car til it gets replaced. Shouldn't there be a timetable on recalls? Thank you.
- Air bags
TL* the contact owns a 2003 toyota corolla matrix. The contact received an interim notification for nhtsa campaign number: 15v043000 (air bags) in march of 2015; however, the parts needed to do the repair were still not available. The contact felt the manufacturer exceeded a reasonable amount of…
TL* the contact owns a 2003 toyota corolla matrix. The contact received an interim notification for nhtsa campaign number: 15v043000 (air bags) in march of 2015; however, the parts needed to do the repair were still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. updated 7/14/15*cn updated 07/21/15*jb
- Air bags
While stopped at a red light, the driver side airbag in my 2003 toyota matrix deployed striking me in the head/chest area. Stunned and disoriented, I didn't realize what had happened until a good samaritan helped me out of the car. she was telling me to exit the car, however, my seatbelt had…
While stopped at a red light, the driver side airbag in my 2003 toyota matrix deployed striking me in the head/chest area. Stunned and disoriented, I didn't realize what had happened until a good samaritan helped me out of the car. she was telling me to exit the car, however, my seatbelt had retracted and locked with such tension, that I was barely able to reach across and press the release button. After the driver side airbag deployed the passenger airbag deployed as well, causing damage to the windshield. there was one or two subsequent explosions - I am unsure what those noises were. I was able to put the car in park and exit the vehicle. A police officer was nearby and heard the explosion and came over to check on the situation. He tried turning the car off, but the horn was stuck and continued to honk - he then decided to turn the vehicle back on, which stopped the honking of the horn. The car was still able to be driven and an officer drove the car across the street to a local toyota dealership. My car still sits in the lot where toyota has performed inspections, diagnostic tests, downloaded data and compiled a report (of which I have not received a copy of) that has been sent to toyota legal. Ironically, I received a recall in the mail one week after the incident for an srs / ecu recall. *tr
- Air bags
I can not get a straight answer from toyota, both my local dealer and the corporate office regarding a passenger air bag recall (front passenger airbag inflator module). it's been almost a full year, and no one can tell me when this repair will be done. the last letter I received (feb. 3, 2015)…
I can not get a straight answer from toyota, both my local dealer and the corporate office regarding a passenger air bag recall (front passenger airbag inflator module). it's been almost a full year, and no one can tell me when this repair will be done. the last letter I received (feb. 3, 2015) from toyota, said they are working on states with high humidity first. their solution, IS not to drive the vehicle and use public transportation, and rent a vehicle. this IS not a solution. I live in massachusetts, and it gets pretty humid during the summer months. I think toyota thinks the longer they wait the fewer recalls they will have to perform as the vehicles are getting older and older. *tr
- Air bags
TL* the contact owns a 2003 toyota corolla matrix. The contact received notification of nhtsa campaign number: 14v312000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Air bags
Some toyota matrix's have a recall on the spiral cable, not mine. It has been out for 3 years, I can't get toyota to even research my claim as they state that my car doesn't fit their recall profile. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251076FAQ: Customer Frequently Asked Questions
- 10251075DP: The subject vehicles are equipped with a front passenger airbag. A part inside the airbag could explode, shooting sharp metal fragments at vehicle occupants. This could cause serious INJURY or DEATH. ? Added Dealer Procedures for Do No Drive Advisory ? Updated BEC contact information ? Revised Warranty Claim Filing Instructions to streamline customer convenience items during repair ? Added creatives materials from Vendor Partners i.e, sample letters and sample tags ? Removed several obsolete sections
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10145776Update on Technician Certification Requirements.
- 10132801Electronic Communication: The National Highway Traffic Safety Administration (NHTSA) and TK Holdings, Inc. (Takata) have requested the support of BMW, Chrysler, Ford, Honda, Nissan, Mazda, and Toyota in investigating certain airbag inflator modules manufactured by Takata for use in various vehicles. This investigation includes front passenger airbag inflator modules installed in the covered vehicles. This investigation and regional recall is limited to Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands. The purpose of this field action is to support the shared immediate interest in protection of owners, drivers, and passengers and the collection of parts for inspection and analysis by NHTSA and Takata.
- 10132790Region Letter: The National Highway Traffic Safety Administration (NHTSA) and TK Holdings, Inc. (Takata) have requested the support of BMW, Chrysler, Ford, Honda, Nissan, Mazda, and Toyota in investigating certain airbag inflator modules manufactured by Takata for use in various vehicles. This investigation includes front passenger airbag inflator modules installed in the covered vehicles. This investigation and regional recall is limited to Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands. The purpose of this field action is to support the shared immediate interest in protection of owners, drivers, and passengers and the collection of parts for inspection and analysis by NHTSA and Takata.
- 10062051Summary to be provided on a future date.
- 10061626Summary to be provided on a future date.
- 10061620Summary to be provided on a future date.
Every Toyota Corolla Matrix model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.