2009 Toyota Corolla Matrix

Recalls

8 recalls name the 2009 Toyota Corolla Matrix. Newest first.

• Air bags › Frontal › Driver side › Inflator module

  Oct 17, 2019NHTSA 19V741000928,220 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350…

  Risk and remedy

  Risk

  An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy

  Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

  Full recall details →

• Air bags › Frontal › Passenger side › Inflator module

  Jan 9, 2018NHTSA 18V024000628,018 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling…

  Risk and remedy

  Risk

  An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

  Remedy

  Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

  Full recall details →

• Air bags › Frontal › Passenger side › Inflator module

  Jan 9, 2017NHTSA 17V006000577,875 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas…

  Risk and remedy

  Risk

  An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

  Remedy

  Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

  Full recall details →

• Visibility › Power window devices and controls

  Oct 22, 2015NHTSA 15V6890001,814,284 vehicles

  Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window…

  Risk and remedy

  Risk

  If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

  Remedy

  Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

  Full recall details →

• Air bags › Frontal › Driver side › Inflator module

  Apr 9, 2014NHTSA 14V1680001,486,413 vehicles

  Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a…

  Risk and remedy

  Risk

  If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.

  Remedy

  Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.

  Full recall details →

• Visibility › Power window devices and controls

  Oct 10, 2012NHTSA 12V4910002,519,424 vehicles

  Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the…

  Risk and remedy

  Risk

  If the switch overheats, it may melt, possibly resulting in a fire.

  Remedy

  Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.

  Full recall details →

• Vehicle speed control › Accelerator pedal

  Jan 21, 2010NHTSA 10V0170002,230,661 vehicles

  Toyota IS recalling certain model year 2005-2010 avalon, model year 2007-2010 camry, model year 2009-2010 corolla, corolla matrix, RAV4, model year 2010 highlander, model year 2008-2010 sequoia, and model year 2007-2010 tundra vehicles. due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the…

  Risk and remedy

  Risk

  The accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash.

  Remedy

  Dealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. gm will notify owners for the pontiac vibe please see 10v-018. this service will be performed free of charge. the safety recall IS expected to begin on february 5, 2010 and will be completed on march 15, 2010. owners may contact toyota at 1-800-331-4331.

  Full recall details →

• Service brakes, hydraulic › Power assist › Vacuum

  Aug 27, 2009NHTSA 09V33800095,705 vehicles

  Toyota IS recalling certain model year 2008-2009 scion xd and my 2009-2010 corolla, and corolla matrix vehicles equipped with 1.8L engine and originally sold in or currently registered in the states of alaska, colorado, idaho, illinois, iowa, kansas, maine, michigan, minnesota, montana, nebraska, nevada, new hampshire, new york, north dakota, south dakota…

  Risk and remedy

  Risk

  This could lead to an increase in vehicle stopping distance and a crash could occur.

  Remedy

  Dealers will install a newly designed intake air connector which will relocate the brake system vacuum port. this service will be performed free of charge. the recall began on september 21, 2009. owners may contact toyota at 1-800-331-4331.

  Full recall details →

Owner complaints

What owners report most

1. Air bags40
2. Engine13
3. Vehicle speed control7
4. Steering6
5. Electrical system4
6. Structure4
7. Service brakes4
8. Unknown or other3
9. Electronic stability control (esc)2
10. Service brakes, hydraulic1

Latest complaints

• Mar 4, 2025NY
  Engine
  Subject: Request to Consider Recall for 2009 Toyota Matrix Excessive Oil Consumption Dear Toyota Motor Corporation/NHTSA, I am writing to bring to your attention a persistent issue with my 2009 Toyota Matrix, which has been experiencing excessive oil consumption. Despite regular maintenance and…

  Subject: Request to Consider Recall for 2009 Toyota Matrix Excessive Oil Consumption Dear Toyota Motor Corporation/NHTSA, I am writing to bring to your attention a persistent issue with my 2009 Toyota Matrix, which has been experiencing excessive oil consumption. Despite regular maintenance and oil changes, the vehicle continues to burn through oil at an alarming rate, posing potential environmental and safety hazards. After researching this issue, I found that numerous 2009 Toyota Matrix owners have reported similar problems, suggesting a possible design or manufacturing flaw. I believe it is essential for Toyota to acknowledge this issue and take corrective action to ensure the safety and well-being of drivers and the environment. I respectfully request that you consider adding excessive oil consumption to the list of recalls for the 2009 Toyota Matrix. I would appreciate it if you could look into this matter and take necessary steps to address this issue. Please find below the details of my vehicle: - Year: 2009 - Make: Toyota - Model: Matrix - Mileage: 92000 - Engine: 2.4L 2AZ-FE Thank you for your attention to this matter. I look forward to hearing from you soon.

• Jul 19, 2023CT
  Fuel/propulsion system
  Known well issues, faulty thank getting water to canister. Car Scanner ELM OBD2 Version: 1.99.2/1.99.2/iOS DTC report Connection profile: Toyota 2006-2009 OBD-II / EOBD + CAN busDate: [XXX] VIN: [XXX] ============================ OBD-IIOBD-II DTCs: 5 ---------------------------- P043E [0x043E]…

  Known well issues, faulty thank getting water to canister. Car Scanner ELM OBD2 Version: 1.99.2/1.99.2/iOS DTC report Connection profile: Toyota 2006-2009 OBD-II / EOBD + CAN busDate: [XXX] VIN: [XXX] ============================ OBD-IIOBD-II DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed ============================ Engine control unit #1Engine control unit #1 DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Apr 13, 2021TX160,000 miFire
  Engine · Structure › Body · Unknown or other

  While driving home my car started burning. I pulled over with smoke pouring out of the engine area and the car just stopped. I opened the hood and there were flames coming up from behind the engine. the fire grew until it engulfed the front of the car. the fire department came and put out the fire. the 2009 matrix was totally destroyed. I noticed no prior warning signs or symptoms.

• Dec 1, 2020WA
  Electrical system · Exterior lighting · Service brakes

  Power steering went out while I was driving and nearly killed myself 149,000 miles on my car and this IS super dangerous. From what I read, plenty of other matrix doing the same. Brakes, windows all went out as well

• Nov 16, 2020WI110,000 mi
  Engine

  My vehicle IS going through several quarts of oil within the 3,000 mile range. Excessive oil consumption.

• Jan 2, 2020CA35 mi
  Electronic stability control (esc)

  Electric power steering (eps) was blinking and stay on yesterday. Today it does the same. So two days in a row this happened. This happened when I was driving on the freeway both days.

• Oct 3, 2019NH
  Air bags · Unknown or other
  I have been on toyota recall list for two years and every time I get another card about recall , I call dealership and they put me on a wait list . As part IS not available or supply and demand . Unacceptable and now it seems there IS also a loud squealing noise and the gas pedal will rev and…

  I have been on toyota recall list for two years and every time I get another card about recall , I call dealership and they put me on a wait list . As part IS not available or supply and demand . Unacceptable and now it seems there IS also a loud squealing noise and the gas pedal will rev and accelerate and jerk forward on its on while I just barely got foot of brake . And then it will accelerate until I put foot on gas and it will jerk forward trying to accerlelerate and then I get control

• Mar 6, 2019VACrash1 injury
  Air bags
  I ran into a light pole in a parking lot on january 13, 2013 in kansas city, missouri. I was driving approximately 15 mph, making a turn into pharmacy pickup lane behind the cvs store. The driver airbag deployed. I suffered 8 fractured ribs and numerous lacerations. I spent 4 days in the hospital…

  I ran into a light pole in a parking lot on january 13, 2013 in kansas city, missouri. I was driving approximately 15 mph, making a turn into pharmacy pickup lane behind the cvs store. The driver airbag deployed. I suffered 8 fractured ribs and numerous lacerations. I spent 4 days in the hospital, and @ 3 weeks in rehab. I lost approximately 4 weeks of work. I still have scars and necrotic bumps on my chest wall. Vehicle was a total loss. As far as I know it's in the landfill. I am begging only for no more recall notices to be sent to me.

• Oct 3, 2018CA167,000 mi
  Steering
  Sudden loss of power steering assist. I parked my toyota matrix which was running perfectly. I stay up to date on tuneups and oil changes and any other maintenance issues that arise. when I came back to my parked car I noticed a red exclamation light on which turns out to be the warning light…

  Sudden loss of power steering assist. I parked my toyota matrix which was running perfectly. I stay up to date on tuneups and oil changes and any other maintenance issues that arise. when I came back to my parked car I noticed a red exclamation light on which turns out to be the warning light for electric power steering. When I turned on my car I quickly realized that I had no power steering assist. I took the car to the mechanics and they could not figure out the issue. They replaced the fuse thinking it was a broken fuse, but nothing. They called toyota and even toyota had no idea what it was. As I did more research this seems to be a common issue with toyota matrix' based on some research I found that some the power steering malfunctions happen within four years of a healthy cars life. this leads me to believe that there should be a recall for the power steering as this IS a very dangerous malfunction. I was fortunate enough that it happened while my car was parked but if it had occurred while driving (which ive seen it has) it couldve been extremely dangerous.

• Sep 18, 2018PA114,000 mi
  Electrical system · Engine
  Vehicle has stalled several times. All instances the vehicle stalls while driving. Problem IS random and non-repeatable. I have had the vehicle stall while at various speeds ranging from 15 mph to 55+ mph (on highways or even local roads). Most recent stall was 09/17/2018. Making a right hand turn…

  Vehicle has stalled several times. All instances the vehicle stalls while driving. Problem IS random and non-repeatable. I have had the vehicle stall while at various speeds ranging from 15 mph to 55+ mph (on highways or even local roads). Most recent stall was 09/17/2018. Making a right hand turn, vehicle stalled. Turned the ignition off, went to turn back on, stalled again. Turned off, waited for a moment, started the motor and vehicle ran without any further issues for the remainder of the day. in doing reading, I see the engine control modal has been recalled for the toyota matrix up to and including 2008 models. I believe the recall should be extended to 2009 models. I have also done some reading that there was overlap between production years of 2008/2009 where parts were used from the 2008 models in the 2009 models which furthers my emphasis to expand the recall.

• Jul 2, 2018NC
  Engine
  I am the original owner and the car has been using oil like crazy. I replace all 5 qts of oil at least 1.5 times between oil changes. I have been told that other than an engine rebuild I am pretty much out of luck. The car now has appox 185K miles. The use of oil has been an issue since around 75K.…

  I am the original owner and the car has been using oil like crazy. I replace all 5 qts of oil at least 1.5 times between oil changes. I have been told that other than an engine rebuild I am pretty much out of luck. The car now has appox 185K miles. The use of oil has been an issue since around 75K. I have done a little research and saw a service bulletin, but by the time it was issued my car was outside of the mileage range it covered.

• Jun 7, 2018OH120,021 miCrash3 injuries
  Air bags
  TL* the contact owns a 2009 toyota corolla matrix. While approaching a stop sign to make a left turn, another vehicle crashed into the rear driver's side of the contact's vehicle. The air bags failed to deploy. There were no warning indicators illuminated. The driver of the other vehicle sustained…

  TL* the contact owns a 2009 toyota corolla matrix. While approaching a stop sign to make a left turn, another vehicle crashed into the rear driver's side of the contact's vehicle. The air bags failed to deploy. There were no warning indicators illuminated. The driver of the other vehicle sustained unknown injuries. The contact sustained back and neck injuries that required medical attention. The contact's passenger also sustained neck and back injuries. A police report was filed. The vehicle was towed to an independent mechanic where it was awaiting inspection by the insurance company. The dealer was not contacted for diagnostic testing or repair of the air bag failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,021.

• May 10, 2018VA
  Engine
  I'm very disappointed with toyota. my vehicle runs out of oil. period before 3,000 miles. no "red" oil light. it just runs out of oil. I took it for toyota oil consumption test and it passed. so I go for a second test. no. the 10 year 150,000 extended warranty IS expired. so I am now stuck…

  I'm very disappointed with toyota. my vehicle runs out of oil. period before 3,000 miles. no "red" oil light. it just runs out of oil. I took it for toyota oil consumption test and it passed. so I go for a second test. no. the 10 year 150,000 extended warranty IS expired. so I am now stuck putting oil in this vehicle weekly until it ultimately fails. it runs rough and I expect it to fail. shame on ntsb and toyota for not recalling this motor. I get a 10 year warranty that starts when the vehicle IS first used - not when I'm notified. very shady and unethical. I also have reservations that the test was properly implemented.

• Mar 27, 2018WI109,000 mi
  Electrical system
  Suspect faulty ecm (engine control module) as evidenced by recall on vehicles up to 2008. Vehicle randomly loses power, both in motion at various speeds and at rest. All lights and indications go dark. Dash lights may come back on momentarily including all warning indications in dash, and engine…

  Suspect faulty ecm (engine control module) as evidenced by recall on vehicles up to 2008. Vehicle randomly loses power, both in motion at various speeds and at rest. All lights and indications go dark. Dash lights may come back on momentarily including all warning indications in dash, and engine may resume running. Also stalls randomly upon starting, as well as randomly when switching headlights from low beams to high beams. Randomly will not start either, with only one very dim dash indication. Battery IS 3 months old and has been load tested: in perfect condition. Terminals are clean with solid connections. Has occurred several times over the past few weeks.

• Mar 19, 2018WA105,801 mi
  Engine
  I started noticing a knocking in my engine. I reported it to the toyota service department on 9-9-14. I was told by the toyota service department( the one that has done all of my scheduled maintenance) " no abnormal sounds heard at this time." in hind sight maybe they didn't hear the noise because…

  I started noticing a knocking in my engine. I reported it to the toyota service department on 9-9-14. I was told by the toyota service department( the one that has done all of my scheduled maintenance) " no abnormal sounds heard at this time." in hind sight maybe they didn't hear the noise because she was low on oil and only listend for the noise after the oil change. I was never told that I should check my oil for leakage in between my scheduled maintenance! I checked my oil one day at random after I heard knocking again and she was very low on oil. I took her to toyota and told them she was consuming oil. They suggested a fuel induction service for which they did on 1-12-17, which didn't fix the problem. On 9-12-17 at her next appointment I reported again the oil usage.outcome; " performed inspection, found slight oil seepage at engine oil pan. Pcv system IS working. Engine must be burning oil. Pistons and rings would need to be replaced." big surprise there. I was so naive but I did take her to different toyota service place for a second opinion. And yes you guessed it another engine oil cleaner service. And suggested piston and rings replaced. It was a mechanic friend that we took her to that kindly did some searching and found that toyota had issued a tsb on august 11, 2011[1](# FN:1) to dealerships which says: " some 2006-2011 model year vehicles equipped with the 2az-fe engine may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption." and that PO3O# (cylinder # misfire detected) dtc may also be set as a result of oil consuption" obviously there was there IS a design error of the pistons.

• Mar 16, 2018WI112,000 mi
  Electrical system

  In motion with lights on, and when switching to high beam lights shut off and vehicle warning icons on dash light up; lights come back on momentarily.

• Mar 13, 2018TX
  Engine

  Engine burns oil at a rate of 1 quart every 500 miles. mileage IS only 105,000

• Oct 12, 2017OH9 mi
  Electronic stability control (esc)
  My check engine light has come on and off sporadically, since the vehicle in question was bought of the showroom floor from sunny side toyota since march 2009 all the way up to the present. now, I didn't purchase this vehicle, however, my buddy who did has claimed this light -- check engine, along…

  My check engine light has come on and off sporadically, since the vehicle in question was bought of the showroom floor from sunny side toyota since march 2009 all the way up to the present. now, I didn't purchase this vehicle, however, my buddy who did has claimed this light -- check engine, along with ABS and vsc would come on together. although, he has said, it's never affected the performance of the said vehicle -- I know better!! since the vehicle IS now under my ownership and unfortunately, it's out of warranty. however, there IS a tsb on this exact service code p0607, which involves changing out the pcm and the other p code happens to be p0138, which IS the 02 sensor. since there IS a tsb on this specific code - p0607, it affects certain corollas and matrix for the years prior to my vehicle -- so what a coincidence, would you say? I would say!! also, according to repairpal.com, this IS a common occurrence with these vehicles and I think this should also then be a standard recall, considering the fact that my 2009 toyota matrix only has 49K miles. it IS also mentioned, under that service code that the pcm computer should be replaced and thus, it would correct these problems that I should not be having. futhermore, it's listed in the tsb, that this IS also covered under the emissions warranty of 96 months and/or 80K miles. IS it possible to be assisted with this matter and having toyota, out of good faith, correcting this issue for me. I have this tsb document inferring such along with another document which states how closely similar my engine IS to the engine in question. the p codes stated above were supplied by the toyota dealership, when I last brought my vehicle in for the takata air bag recall. I would sincerely, appreciate any assistance in dealing with this matter *tr

• Oct 7, 2017IN
  Air bags
  Takata recall. I have received multiple letters from toyota re: air bag recall over months and months time. I have called two dealers in the indianapolis area and the parts are still not available. As this IS a safety issue, it seems that there should be more urgency by the car manufacturer in…

  Takata recall. I have received multiple letters from toyota re: air bag recall over months and months time. I have called two dealers in the indianapolis area and the parts are still not available. As this IS a safety issue, it seems that there should be more urgency by the car manufacturer in getting the problem fixed. I have been advised not to have a front seat passenger, but this advice after such a long time of knowing there IS a problem, IS unsatisfactory.

• Aug 23, 2017TX66,000 mi
  Steering

  Difficult to steer. I have to keep hands gripped on wheel, especially when turning. I'm almost landing in the oncoming lane. if I it a bump in the road, the vehicle leers.

• Aug 21, 2017IL
  Air bags
  Takata recall nothing has happened yet, but there IS a recall going on with my airbags (shrapnel from airbags), that has not been addressed in over 1 year. I still own this car and use it everyday, and I and my passengers are put at risk every time, specifically if the airbags were to deploy.…

  Takata recall nothing has happened yet, but there IS a recall going on with my airbags (shrapnel from airbags), that has not been addressed in over 1 year. I still own this car and use it everyday, and I and my passengers are put at risk every time, specifically if the airbags were to deploy. Toyota has not done anything about it except to send a letter that it will be remedied soon which was sent 1 year ago. Additionally, I received a auto airbag settlement notice, but am not eligible because I still own the car! This IS ridiculous. Toyota needs to prioritize by owners of vehicles that can currently still receive injury or death first over those that had previously owned/leased the car and were therefore only potentially at risk. Toyota IS putting my life, and my passengers' lives at risk, every day, and they do nothing about it. nothing has happened yet, but why am I being put at risk for something that IS not my fault, and should be remedied by the seller as I am the consumer? Why should this even be about something that has happened, why isn't it about prevention and not having to be fearful that every time I drive my car, that if I get into an accident that I and any of my passengers may die because shrapnel will deploy from the very same airbags that were meant to keep us safe?

• Aug 21, 2017GA
  Air bags

  I am unable to drive my car because of I am afraid of the air bag exploding. I have called various dealerships and I keep getting the run a around. I need to be able to use my vehicle asap. My grands and I have not been anywhere this summer because we are waiting for this part. I can go to any dealership in georgia thats within 100 miles of stone mountain

• Aug 18, 2017OH
  Air bags · Unknown or other
  "Takata recall" I'm not making a complaint because they exploded, yet...although, I have been notified that they could explode, so essentially, this makes my vehicle inoperable since notification and makes me ineligible to work using my vehicle. furthermore, according to the manufacturers notes…

  "Takata recall" I'm not making a complaint because they exploded, yet...although, I have been notified that they could explode, so essentially, this makes my vehicle inoperable since notification and makes me ineligible to work using my vehicle. furthermore, according to the manufacturers notes: it IS suggested that I file a complaint with the nhtsa. per : if the manufacturer has failed or IS unable to remedy this safety recall for your vehicle in a timely manner, please contact the nhtsa vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with nhtsa.

• Aug 16, 2017AZ57,000 mi
  Air bags
  Takata recall. Toyota sent me arecall letter at the beginning of the year 2017 saying they had no fix and I shouldn't use passenger front seat. When I didn't hear from them again for several months I called their customer service and was told there was no fix for my car until december 2017. Any…

  Takata recall. Toyota sent me arecall letter at the beginning of the year 2017 saying they had no fix and I shouldn't use passenger front seat. When I didn't hear from them again for several months I called their customer service and was told there was no fix for my car until december 2017. Any toyota dealer would give me a free rental car. When I called the dealer I was told I would have to leave my car at the dealership and it would be parked outside with no shelter. I live in phoenix az and I know what the sun does to paint, tires, and even interior of cars. So that IS an unacceptable offer. Since I really need full use of my car I called customer service again today, august 16, 2017. They still do not offer an acceptable solution. The recall letter stated that I could file a complaint with the htsa if I felt toyota IS unable to remedy the defect within a resonable time.

• Aug 3, 2017NJ
  Air bags
  TL* takata recall. The contact owns a 2009 toyota corolla matrix. The contact stated that the air bag warning indicator intermittently illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 17v006000…

  TL* takata recall. The contact owns a 2009 toyota corolla matrix. The contact stated that the air bag warning indicator intermittently illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The failure mileage was unknown. Vin tool confirms parts not available.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Desiccated Air Bag Inflator Rupture

  EA21002Opened Sep 17, 2021Open
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

• Steering Wander or Drift

  PE10008Opened Feb 18, 2010Closed May 4, 2011
  On February 18, 2010, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE10-008 to investigate complaints of steering wander or drift in model year (MY) 2009 and 2010 Toyota Corolla and Matrix vehicles.The complaint descriptions indicated dissatisfaction with the on-center steering feel in the…

  On February 18, 2010, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE10-008 to investigate complaints of steering wander or drift in model year (MY) 2009 and 2010 Toyota Corolla and Matrix vehicles.The complaint descriptions indicated dissatisfaction with the on-center steering feel in the subject vehicles. Some drivers (~25%) related the feel to driving in a strong crosswind and others indicated that the effort and attention required to maintain heading increased driver fatigue on long trips.These complaints all relate to the system operating as designed and do not involve failure of any steering system components.The subject vehicles are equipped with an electronic power steering system that was introduced in the MY 2009 vehicles.The power assist, including on-center steering feel, is controlled electronically and is part of the system calibration.Toyota responded to steering feel concerns from some customers by issuing a technical service bulletin (TSB-0140-10 STEERING ON-CENTER FEEL) that released an optional EPS electronic control unit that has a re-calibrated on-center feel.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted by the circumstances.For further details see the attached VRTC and ODI Closing Reports.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10197476Replacement vin plates.
• 10197473Product general information.
• 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10152211Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.
• 10150414Technical Instructions: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10150413Dealer Package: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10150412Dealer Package email: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10150411Region Letter: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10150410Region Letter email: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10149213Technical Instructions: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10149212Dealer Package: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10149211Dealer Package email: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10149210Region Letter: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10149209Region Letter email: In our continuing effort to ensure the best in customer satisfaction, Toyota has converted Limited Service Campaign (LSC) BST into Special Service Campaign (SSC) BST with no expiration date. Toyota will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedals at certain speeds and in certain driving conditions.
• 10146510Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.
• 10145776Update on Technician Certification Requirements.
• 10134498DD: Toyota has updated the Customer Handling Reference Guide to include the expansion vehicles; please refer to TIS for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided FAQ to respond to customer inquiries. Laminated hard copies of the updated guide will be sent to your dealership service manager in the near future.
• 10134496DD: Toyota has updated the Customer Handling Reference Guide to include the expansion vehicles; please refer to TIS for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided FAQ to respond to customer inquiries. Laminated hard copies of the updated guide will be sent to your dealership service manager in the near future.
• 10134495DD: Toyota has updated the Customer Handling Reference Guide; please refer to TIS for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided FAQ to respond to customer inquiries. Laminated hard copies of the updated guide will be sent to your dealership service manager in the near future.
• 10134494WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This Warranty Enhancement Program will be launched in two phases due to current part production capacity limitations. Initially, Toyota will inform owners that they may seek reimbursement consideration for previous repairs to address excessive oil consumption. Additionally, owners will be advised that if they believe their vehicle has excessive engine oil consumption, they can contact an authorized Toyota dealer to have the engine oil consumption test performed to determine if they will be eligible for future part replacement once sufficient parts are available. Once sufficient parts are produced, Toyota will send a second owner notification letter to customers informing them they may seek part replacement if their vehicle has excessive engine oil consumption.
• 10134489DL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-00158-14(Toyota) and S-SB-0031-14 (Scion).
• 10134484RL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-00158-14(Toyota) and S-SB-0031-14 (Scion).
• 10134468Warranty Enhancement: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007- 2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine.
• 10134256WPB: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.
• 10134235EC: Currently the Reair Kit for RAV4 Vehicles PN: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. The warranty system has been modified to accept this additional required part.
• 10134180Electronic Communication: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007- 2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine.
• 10134179Electronic Communication: BACKGROUND As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2011 Corolla, Certain 2009-2013 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2010 Scion tC, and Certain 2008-2015 Scion xB, vehicles equipped with a 2AZ engine.
• 10134108Warranty Policy Bulletin (POL14-12): Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.
• 10133779On July 24, 2013, the settlement of claims for Economic Loss arising from allegations of unintended acceleration was approved. As part of the settlement Toyota will be launching the third phase of a Limited Service Campaign to install Smart Stop technology on March 31, 2014., for the following models:
• 10133773As part of the settlement described above, Toyota will install Smart Stop Technology on the above listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.
• 10133722On July 24, 2013, the settlement of claims for Economic Loss arising from allegations of unintended acceleration was approved. As part of the settlement Toyota will be launching the third phase of a Limited Service Campaign to install Smart Stop technology on March 31, 2014., for the following models:
• 10133716As part of the settlement described above, Toyota will install Smart Stop Technology on the above listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.
• 10132857Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption.
• 10132638Electronic Communication: Toyota recently released T-SB-0158-14 and S-SB-0031-14 to provide an inspection procedure and signoff sheet for excessive engine oil consumption testing on 2AZ engine models. This TSB references a Tamper Evident/Inspection Label that Toyota recommends for use during this procedure. Currently, the supplier noted in the TSB is unable to support dealer orders for this product. Toyota has placed a large bulk order of these labels and will be distributing a package containing approximately 20 tamper evident/inspection labels to your dealership. The shipment of labels is scheduled to arrive at your dealership the week of 12/22/2014. Toyota is currently working on making these labels available through the Material Distribution Center, and it is anticipated the labels will be available for dealer ordering through the MDC in late January 2015. In the meantime, if you require additionally Tamper Evident/Inspection Labels or Tape, we recommend that you source a locally available alternative product.
• 10132637Dealer Letter: As part of our continual efforts to ensure the best in customer satisfaction, Lexus is preparing a Warranty Enhancement Program to extend warranty coverage to address customer compaints of Excessive Engine Oil Consumption on certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2010, Certain 2009 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2009 Scion tC, and Certain 2008-2009 Scion xB vehicles equipped with a 2AZ engine.
• 10132634Region Letter: As part of our continual efforts to ensure the best in customer satisfaction, Lexus is preparing a Warranty Enhancement Program to extend warranty coverage to address customer compaints of Excessive Engine Oil Consumption on certain 2007-2009 Camry, Certain 2007-2011 Camry Hybrid, Certain 2007-2008 Camry Solara, Certain 2009-2010, Certain 2009 Corolla Matrix, Certain 2006-2008 RAV4, Certain 2007-2009 Scion tC, and Certain 2008-2009 Scion xB vehicles equipped with a 2AZ engine.

Every Toyota Corolla Matrix model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.