2005 Toyota Matrix
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Matrix › 2005
These records cover every 2005 Toyota Matrix. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2005 Toyota Matrix. Newest first.
Toyota IS recalling certain model year 2005-2008 corolla and corolla matrix vehicles. the engine control module (ecm) for the subject models equipped with the 1zz-fe engine and two-wheel drive may have been improperly manufactured. there IS a possibility that a crack may develop at certain solder points or on varistors on the circuit board.
Risk and remedy
Risk
There are a variety of warnings and consequences associated with the defect. the engine warning lamp could be illuminated, harsh shifting could result, the engine may not start, or the engine could shut off while the vehicle IS being driven. an engine shutoff while the vehicle IS being driven increases the risk of a crash.
Remedy
Dealers will inspect the production number of the ecm and replace the ecm if necessary. this service will be performed free of charge. toyota will mail an interim owner notification the middle of september 2010 to advise owners of this defect and recall. this interim notification will inform owners that they will receive a future notification when parts become available to have the free remedy performed on their vehicle. The safety recall began on november 29, 2010. owners may contact toyota at 1-800-331-4331.
Certain anzo combination headlamp assemblies sold as replacement lamps for use on certain passenger vehicles. some combination lamps are not equipped with amber side reflectors which fail to conform to federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment."
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash.
Remedy
Anzo will notify owners and replace the headlamps free of charge. the recall began may 9, 2006. owners may contact anzo USA at 909-468-3688.
Owner complaints
213 complaints10 involved a crash2 involved a fire4 injuries1 deaths
What owners report most
Latest complaints
- Air bags
The contact owns a 2005 Toyota Matrix. The contact stated that the vehicle was serviced under an unknown recall however, the air bag warning light illuminated after the repair was made. The contact received notification of NHTSA Campaign Number: 19V627000 (Air Bags); however, the vehicle was not…
The contact owns a 2005 Toyota Matrix. The contact stated that the vehicle was serviced under an unknown recall however, the air bag warning light illuminated after the repair was made. The contact received notification of NHTSA Campaign Number: 19V627000 (Air Bags); however, the vehicle was not repaired, and the contact was informed that the failure was not related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.
- Air bags
2005 toyota matrix. Consumer writes in regards to defective passenger side airbag. *Ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *Js
- Electrical system · Engine
TL* the contact owns a 2005 toyota matrix. While driving 70 mph, the engine completely shut off. Also, the electrical system shut off and the power steering stopped working. Perry motors (310 s main st, bishop, ca 93514, (760) 872-4141) stated that there was no recall; therefore, the contact would…
TL* the contact owns a 2005 toyota matrix. While driving 70 mph, the engine completely shut off. Also, the electrical system shut off and the power steering stopped working. Perry motors (310 s main st, bishop, ca 93514, (760) 872-4141) stated that there was no recall; therefore, the contact would have to pay for the repairs. The dealer believed that the engine control module was the source of the failure. The manufacturer stated that they could not assist since there was no recall. The failure mileage was 155,000.
- Air bags
Takata recall I've been trying to get help with this problem with toyota for months with nothing but very general responses, none of which, address my issue, explain toyota's position, and negligence, or answer my questions. I'm going to ask you to get all the details from the prior…
Takata recall I've been trying to get help with this problem with toyota for months with nothing but very general responses, none of which, address my issue, explain toyota's position, and negligence, or answer my questions. I'm going to ask you to get all the details from the prior complaints I've sent over the last two months. please review and advise asap. thank you, (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6)
- Air bags
2005 matrix. Consumer writes in regards to nhtsa recall 18v-025. *Ld the consumer stated the parts were unavailable to complete the recall repair. *Js
- Air bags
TL* the contact owns a 2005 toyota matrix. The contact stated that the air bag indicator illuminated and remained lit after it was repaired. The vehicle was taken back to the dealer (jay wolfe toyota, prairie view rd, kansas city, mo, 816-788-6877) where the recall repair was completed. The…
TL* the contact owns a 2005 toyota matrix. The contact stated that the air bag indicator illuminated and remained lit after it was repaired. The vehicle was taken back to the dealer (jay wolfe toyota, prairie view rd, kansas city, mo, 816-788-6877) where the recall repair was completed. The technician stated that nothing could be done about the air bag indicator illuminating. The contact did not remember if the manufacturer was made aware of the failure. The failure mileage was 100,000.
- Engine
TL* the contact owns a 2005 toyota matrix. While driving various high speeds, the vehicle stalled without warning. The contact stated that the vehicle completely lost power on three occasions. The contact coasted the vehicle to the right side of the road. The contact was able to restart the vehicle…
TL* the contact owns a 2005 toyota matrix. While driving various high speeds, the vehicle stalled without warning. The contact stated that the vehicle completely lost power on three occasions. The contact coasted the vehicle to the right side of the road. The contact was able to restart the vehicle over a period of 15-20 minutes on each occasion. Warrens auto repair in bishop, california was made aware of the issue, but could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the issue and stated that there was no recall related to the failure. The failure mileage was 152,000.
- Engine
TL* the contact owns a 2005 toyota matrix. The contact stated that while driving at various speeds, the vehicle would stall as the check engine warning indicator illuminated. The vehicle was taken to the dealer for diagnosis, but the details of the diagnosis could not be provided. The contact…
TL* the contact owns a 2005 toyota matrix. The contact stated that while driving at various speeds, the vehicle would stall as the check engine warning indicator illuminated. The vehicle was taken to the dealer for diagnosis, but the details of the diagnosis could not be provided. The contact stated that the vehicle was repaired, but the failure recurred. The vin was not included in nhtsa campaign number: 10v384000 (engine and engine cooling). The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
- Air bags
Airbag recall. I have been trying to get my car fixed since october. the dealer cannot get the part. each time I call the dealer they say the part has not arrived. called the toyota safety resolution team on 11/23 and they hooked me up with dealer. same story, part IS on order but may be months before we get the part.
- Air bags
Spiral cable assembly with electrical connections damaged. Airbag light stays on when the steering wheel IS turned. A recall for 2009-2010 matrix IS in effect (http://www.autonews.com/article/20140409/copy01/304099971/toyota-recalls-more-than-6-million-vehicles) but 2005 matrix and other years are…
Spiral cable assembly with electrical connections damaged. Airbag light stays on when the steering wheel IS turned. A recall for 2009-2010 matrix IS in effect (http://www.autonews.com/article/20140409/copy01/304099971/toyota-recalls-more-than-6-million-vehicles) but 2005 matrix and other years are actually also affected by these defect. A recall for 2005 matrix to replace airbag module IS announced by toyota but not for damaged spiral cable assembly which should be related to the airbag module defect as the airbag module IS attached to the spiral cable assembly
- Air bags
TL* takata recall. The contact owns a 2005 toyota matrix. The contact received a notification of nhtsa campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced any failures. Parts distribution disconnect.
- Service brakes
I encountered a flat tire. I pulled the tire off and placed the spare on. The brake drum came off the car and remained housed in the wheel well. After placing the spare on, I drove about 30 miles to my mechanic with no brake drum. I encountered extensive damage to my break system. The vehicle was stationary when changing the tire and in motion when brake system damage was done.
- Air bags
TL* takata recall. The contact owns a 2005 toyota matrix. The contact received notification of nhtsa campaign number: 15v286000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Air bags
TL* takata recall. The contact owns a 2005 toyota matrix. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable.…
TL* takata recall. The contact owns a 2005 toyota matrix. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unavailable. Parts distribution disconnect.
- Air bags · Electrical system
TL* takata recall. The contact owns a 2005 toyota matrix. The contact stated that the air bag warning indicator illuminated and the clock failed to work. The contact later received a recall notice concerning the air bags. The dealer scheduled the recall repair, but the remedy failed. After the…
TL* takata recall. The contact owns a 2005 toyota matrix. The contact stated that the air bag warning indicator illuminated and the clock failed to work. The contact later received a recall notice concerning the air bags. The dealer scheduled the recall repair, but the remedy failed. After the repair, the air bag indicator illuminated again and the clock continued not to function. There were also various warning indicators that flashed on the instrument cluster after the repair. The dealer was notified and indicated that they were been unable to replicate the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was not available. updated 11/01/16*lj *tr
- Electrical system
How can I verify that the safety recall A0J phase 1 on my 2005 toyota matrix was rep[aced by a good ecu? I took it to the dealer and they said the ecu was bad. I think they are not being completely honest and did not look up any type of warranty information on it because they did not even mention…
How can I verify that the safety recall A0J phase 1 on my 2005 toyota matrix was rep[aced by a good ecu? I took it to the dealer and they said the ecu was bad. I think they are not being completely honest and did not look up any type of warranty information on it because they did not even mention the recent air bag issues in certain states.i bought this vehicle used and I believe the vehicle has never been properly fixed by the original recalls / warranties.
- Air bags
TL* takata recall. The contact owns a 2005 toyota matrix. The contact received notification of nhtsa campaign number: 15v285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2005 toyota matrix. The contact received notification of nhtsa campaign number: 15v285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2005 toyota matrix. The contact received notification of nhtsa campaign number: 15v285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2005 toyota matrix. The contact received notification of nhtsa campaign number: 15v285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. updated 07/12/16*lj updated 07/19/16.*jb
- Vehicle speed control
TL* the contact owns a 2005 toyota matrix. While driving 5 mph, the accelerator pedal automatically depressed and the engine rpms increased. The contact had to depress the brake pedal to the floorboard in order to stop the vehicle. The failure recurred on numerous occasions. The vehicle was taken to the dealer and the manufacturer was notified. The failure mileage was 202,912.
- Air bags
Takata recall - I received a letter several months ago informing me my matrix was recalled for the air bag inflators. I was told I'D be contacted when the parts were available. After hearing nothing, I went to toyota's website. It says the part should have been available in my area starting in dec.…
Takata recall - I received a letter several months ago informing me my matrix was recalled for the air bag inflators. I was told I'D be contacted when the parts were available. After hearing nothing, I went to toyota's website. It says the part should have been available in my area starting in dec. 2015. I contacted my local dealer , & they told me they couldn't do the repair until the end of aug. 2016. It will have been about a year & a half since I was informed of the recall - this IS a totally unacceptable amount of time. Meanwhile, they suggest no one ride in the passenger seat until the repair IS complete. Toyota IS doing a terrible job with this whole thing.
- Air bags
I got a recall for the airbags. I'm kind of wondering if I should be driving my car.
- Air bags
Takata recall - in june 2015, I was notified by toyota that my matrix had been added to the list of vehicles affected by the takata recall and that I should contact my local dealer to set up repairs. When I called I was told that I would be contacted again once the parts were available. I have now…
Takata recall - in june 2015, I was notified by toyota that my matrix had been added to the list of vehicles affected by the takata recall and that I should contact my local dealer to set up repairs. When I called I was told that I would be contacted again once the parts were available. I have now received the notification that parts are available, nearly 10 months after the initial notification. What troubles me IS that in the latest letter it states " until this remedy IS performed, we recommend that you do not operate the vehicle with an occupant in the front passenger seat." why didn't they mention this before? Why didn't they provide the repairs sooner? What if I had been in an accident with someone in the front passenger seat, they might have been severely injured or possibly killed. Why are these large companies allowed to put others at risk simply by performing some sort of failure analysis when peoples lives are at risk.
- Air bags
Recall has not been fixed
- Air bags
Takata recall. The toyota website says replacement parts are "currently available." the dealer told me I'D have to wait one to three weeks because the parts are on back-order.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251074FAQ: Customer Frequently Asked Questions
- 10251073DP: The subject vehicles are equipped with a front passenger airbag. A part inside the airbag could explode, shooting sharp metal fragments at vehicle occupants. This could cause serious INJURY or DEATH. ? Added Dealer Procedures for Do No Drive Advisory ? Updated BEC contact information ? Revised Warranty Claim Filing Instructions to streamline customer convenience items during repair ? Added creative materials from Vendor Partners i.e, sample letters and sample tags ? Removed several obsolete sections
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10217806CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217804CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10197472Technician Certification Requirements.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10177782TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
- 10177781TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
Every Toyota Matrix model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.