2017 Toyota Prius V

Recalls

1 recall names the 2017 Toyota Prius V. Newest first.

• Hybrid propulsion system › Inverter

  Jun 24, 2020NHTSA 20V369000266,638 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

  Risk and remedy

  Risk

  An unexpected hybrid power system shut down may increase the risk of a crash.

  Remedy

  Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

  Full recall details →

Owner complaints

What owners report most

1. Exterior lighting4
2. Unknown or other2
3. Structure2
4. Tires1
5. Vehicle speed control1
6. Air bags1
7. Visibility/wiper1
8. Electronic stability control (esc)1
9. Equipment1

Latest complaints

• Oct 20, 2024PA
  Tires
  While driving I heard noises, like “flap,flap,flap”. Pulled over to look at the tire and saw that the tire was peeling. Changed to the donut spare tire and went to “Firestone” 5 days later to have a new tire put on because the original service shop, “Mr King auto services center”, would not take…

  While driving I heard noises, like “flap,flap,flap”. Pulled over to look at the tire and saw that the tire was peeling. Changed to the donut spare tire and went to “Firestone” 5 days later to have a new tire put on because the original service shop, “Mr King auto services center”, would not take any responsibility for a the tire that was purchased and installed by them 6 months prior. I went to Mr Tire 2 days after this happened and was basically told there was nothing they could do and said it was the alignment. Firestone said my alignment was fine and gave me paperwork to show what was checked. Cooper P215/50R17 (90W)

• Jul 15, 2024IL180,000 mi
  Structure › Body › Hatchback/liftgate › Support device/strut
  The contact owns a 2017 Toyota Prius V. The contact stated that while her husband was driving approximately 70 MPH, there was a loud explosion coming from the rear of the vehicle. The contact stated that after stopping to inspect the vehicle, it was discovered that the passenger’s side rear hatch…

  The contact owns a 2017 Toyota Prius V. The contact stated that while her husband was driving approximately 70 MPH, there was a loud explosion coming from the rear of the vehicle. The contact stated that after stopping to inspect the vehicle, it was discovered that the passenger’s side rear hatch strut had exploded into pieces. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 180,000.

• Sep 4, 2020TX120,000 miCrash
  Exterior lighting
  Since we had purchase our car prius v four with drl (day running lights)(vertical led unit in bumper) they never worked properly-hence not visible in our accident.. Unlike other earlier models the user could adjust the sensor and turn this feature on or off-but now the feature can only be performed…

  Since we had purchase our car prius v four with drl (day running lights)(vertical led unit in bumper) they never worked properly-hence not visible in our accident.. Unlike other earlier models the user could adjust the sensor and turn this feature on or off-but now the feature can only be performed by a toyota service mechanic. The feature also operates off a day light sensor that also cannot be adjusted by the owner of the vehicle. Hence since this IS a safety feature noted in faq on toyotas site it should be considered for a recall.

• Feb 20, 2020IL
  Exterior lighting
  I purchased my 2017 prius v II in may 2017. Approximately 9 months or so after purchase my headlights burnt out, first the driver's side then passengers side. I am now replacing, purchasing new headlights every 3-4 because they continue to burn out. I've tried various brands including buying…

  I purchased my 2017 prius v II in may 2017. Approximately 9 months or so after purchase my headlights burnt out, first the driver's side then passengers side. I am now replacing, purchasing new headlights every 3-4 because they continue to burn out. I've tried various brands including buying directly from toyota but they still burn out. This IS dangerous especially for night driving. Luckily the headlights do not burn out together at the same time. Toyota dealer won't give me an answer except to purchase a new lighting system for my headlights

• May 26, 2019VA14,500 miCrash
  Vehicle speed control
  I was slowly ( < 5MPH) approaching a stoplight at a busy intersection in a 25 mph zone on a 4 lane street there were 2 vehicles ahead of me. Everything seemed fine until my vehicle suddenly accelerated rapidly and I was unable to stop it. the path of least resistance was to drive it into the car…

  I was slowly ( < 5MPH) approaching a stoplight at a busy intersection in a 25 mph zone on a 4 lane street there were 2 vehicles ahead of me. Everything seemed fine until my vehicle suddenly accelerated rapidly and I was unable to stop it. the path of least resistance was to drive it into the car in front of me and not to swerve. once I had stopped and caught my breath, I put the car into reverse to back away from the car I had hit, and once again the car rapidly accelerated backward into the car behind me. until this time I have had absolutely no problems with the vehicle. it only has been driven 14,500 miles.

• May 24, 2019TX55,000 mi
  Exterior lighting
  The prius v 2017 vehicle 4 series does not come with 'fog lighting' which I had in my prius v 2012 and used all the time-the car I have does come with led day running lights-i really never knew they were lights because I never saw them on. At the dealers-the did reset them and the lights worked but…

  The prius v 2017 vehicle 4 series does not come with 'fog lighting' which I had in my prius v 2012 and used all the time-the car I have does come with led day running lights-i really never knew they were lights because I never saw them on. At the dealers-the did reset them and the lights worked but now toyota wants to charge me $300-400 to trace the power lines-the relay to these lights IS $31-but for safety reasons-especially in texas and the bright sun-i wish they were working and should be looked at by the dealers for all owners. I drive professionally so my passenger's safety IS also my main concern in the matter.

• Jul 15, 2018CA35,000 miCrash
  Air bags
  My 2017 prius v was involved in 2 recent crashes in which the air bags did not deploy: front end/bumper impact on 6/1/18 and front & rear end impact which totaled car on 7/3/18. Both times air bags did not deploy. Impact on 6/1/18 caused other car's (2008 honda accord) air bags to deploy, but not…

  My 2017 prius v was involved in 2 recent crashes in which the air bags did not deploy: front end/bumper impact on 6/1/18 and front & rear end impact which totaled car on 7/3/18. Both times air bags did not deploy. Impact on 6/1/18 caused other car's (2008 honda accord) air bags to deploy, but not mine. toyota sent inspector after 6/1 crash; report enclosed. 7/3 crash was even more severe traveling at 61 mph when impacted in the rear by another vehicle traveling at excessive speed. My car sustained front and rear damage after impact by other car in the rear and impact in the front into highway center cement divider. my car was totaled, but still air bags did not deploy. I am concerned there may be a mfr defect in the prius v air bag system similar to the other prius air bag recall required by you in january 2018. please investigate further. I have bought another car, and am recovering from minor bruising injuries. I do not plan any legal action. I am mainly concerned about the safety for other prius v drivers. Thank you.

• Apr 6, 2018MD
  Electronic stability control (esc) · Equipment › Electrical › Navigational system(global positioning system)

  Gps navigator IS misleading for 50 USA states. The dashboard IS not working correct sometime, maybe the software has a problem.

• Feb 6, 2018OH
  Unknown or other

  In the 18 months I have had this vehicle I have left it running at least six times you think it's shut off and you walk away and a while later it starts back up there needs to be a lite or some indicator telling u it's still on.

• Nov 14, 2017CA100 mi
  Exterior lighting · Visibility/wiper
  The problem appears at night, and IS very dangerous on curving mountain roads which I drive often. it IS a four lane road, often hwy 17. as the ambient light reduces, as there are fewer cars around me, the windshield darkens from top to bottom, and leaves me with perhaps only 10 inches at the…

  The problem appears at night, and IS very dangerous on curving mountain roads which I drive often. it IS a four lane road, often hwy 17. as the ambient light reduces, as there are fewer cars around me, the windshield darkens from top to bottom, and leaves me with perhaps only 10 inches at the bottom I can see through. I cannot see very far in front of me, to see where a curve goes, what IS on the road, or how much room I have around me. I have been told it IS the headlights that provide reduced lighting. the dealer told me there IS nothing they can do, that I should turn on my brights, regardless of oncoming traffic. it IS very dangerous.

• Jun 21, 2017NJ2,500 mi
  Structure › Body
  Toyota prius v IS a station wagon with a hatch in the back. to my surprise when carrying anything that sticks out the back, there IS no way or tying down the hatch. there IS no means of keeping the hatch down as far as possible so exhaust fumes, rain, etc... Gets into the car. also with the…

  Toyota prius v IS a station wagon with a hatch in the back. to my surprise when carrying anything that sticks out the back, there IS no way or tying down the hatch. there IS no means of keeping the hatch down as far as possible so exhaust fumes, rain, etc... Gets into the car. also with the hatch total open the brake warning light and backup camera point towards the sky and makes the car more dangerous. some type of method should have been provided by toyota to secure the back hatch like a "d ring" . this IS provided in THE3 car to secure luggage in the back but no thought was given to securing the hatch when it needs to be partially open.

• Jun 21, 2017NJ2,500 mi
  Unknown or other
  Car IS a hybrid and makes absolutely no noise when start backing up from a cold start. car has a beeping sound inside the cabin when reverse IS selected. I almost had an accident with a child because the child ran in back of my quiet car when I was backing up. normally car have a noise and that…

  Car IS a hybrid and makes absolutely no noise when start backing up from a cold start. car has a beeping sound inside the cabin when reverse IS selected. I almost had an accident with a child because the child ran in back of my quiet car when I was backing up. normally car have a noise and that would warn the child. commercial have vehicles have a beeper installed and sounding when backing up to warn people. I strong feel electric cars need this safety device. I call toyota and they refuse to consider this a safety issue. I would need to pay to have this installed at my expense. toyota complaint number: 1702242304.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10245488Ti: technical instructions for limited service campaign K0P customer support program 19te12 safety connect system ? Vehicle location inaccurate certain 2013 ? 2019 model year 4runner 2011 ? 2017 model year land cruiser 2013 ? 2017 model year prius 2012 ? 2017 model year prius v 2016 ? 2017 model year mirai updated 010/25/2023
• 10245487DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
• 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
• 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10240056DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode.
• 10240055DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event.
• 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
• 10235236DP: Customer Support Program 20TE10 has been superseded by 23TE03
• 10235232DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode.
• 10235231DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event.
• 10235230TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.
• 10235229TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.
• 10234318TSB: Some 2016 ? 2018 model year Prius V vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and/or C1253 will be stored in the vehicle?s memory to be used as verification. This condition may be caused by a small brake fluid leak inside the brake booster assembly with master cylinder.
• 10234316DP: Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles.
• 10230369DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230368DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10230367DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
• 10230356TI: 19TE12 Expired on December 1, 2022
• 10230355DP: Customer Support Program 19TE12 expired December 1, 2022.
• 10227920DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10227919DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Every Toyota Prius V model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.