2024 Van Hool CX35

Recalls

1 recall names the 2024 Van Hool CX35. Newest first.

• Equipment

  May 13, 2024NHTSA 24V332000329 vehicles

  ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.

  Risk and remedy

  Risk

  Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.

  Remedy

  Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.

  Full recall details →

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010424This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
• 11009042DESCRIPTION Eberspcher, manufacturer of coolant heaters, and ABC Companies have informed VDL Van Hool that they have both reported a vehicle safety problem to NHTSA agency related to the legal exhaust gas limits on a limited number of Eberspcher Hydronic L-II heaters. The NHTSA recall numbers are: Eberspcher NHTSA 24E-030 ABC Companies NHTSA 24V-332 The units which are affected are manufactured from May 1st, 2023 (week 18/year 2023) up to January 31st, 2024 (week 5/year 2024). Coolant heaters with a production date starting from February 1st, 2024 comply with the legal requirements and can be used without hesitation. The production date can be found on the type plate of the coolant heater (refer to figure 1). Issue: people in the immediate vicinity of the coolant heater could suffer smoke poisoning from the exhaust fumes, In addition the possibility of a vehicle fire due to increased temperatures cannot be ruled ou
• 11008761e electric cooling fans are mounted at the inside of the access doors of the radiator and chargeair cooler compartment. To prevent personal injury due to running fans, a safety system with proximity switches is installed to prevent the cooling fans from running when the access door is open or not properly closed.
• 10250324an Hool feels very strongly about quality and constantly focuses on product improvement. This is why we would like to ask you to provide us with the correct information as quickly as possible when filing a warranty request. A fully documented diagnostic is key in this process. The more precise and complete the supplied information is, the quicker we can finalize your request, with financial compensation when applicable. For this reason, follow the procedure below as closely as possible
• 10249724SERVICE INFORMATION: Compressed-air brake system functional check - The tests laid out in this bulletin are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the system condition. The procedures described in this service bulletin are applicable to Van Hool, CX35 vehicles with a MVP instrument cluster.
• 10248730This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.

Every Van Hool CX35 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.